2020 MERCEDES-BENZ C-CLASS ESTATE keyless

Ac
tivating/deactivating the acoustic lo cking
ve rification signal Multimedia sy
stem:
4 Vehicle 5
î Vehicle settings
5 Acoustic lock #
Activate Oor deacti vate ª the function.
% Please no
te:
The selected setting forth e acoustic locking
ve rification signal must comply wi th there le‐
va nt national road and traf fic re gulations. In
some countri es, including German y,using
th e acoustic locking verification signal is for‐
bidden bytraf fic la ws(in accordance with
§16 Para. 1 and §30 Para. 1 of the German
national road traf fic re gulations). The driver
of theve hicle must comply with these regu‐
lations. In countri es wherethe use of this
function is forbidden, this function is not
activated in theve hicle and must not be acti‐
va ted. Changing
the unlocking settings Po
ssible unlocking functions of theke y:
R Central unlocking
R Unlocking the driver's door and fuel filler flap #
Toswitch between settings: pressthe
Ü andß buttons simultaneously for
appr oximately six seconds until the indicator
lamp flashes twice.
Options if the unlocking function forth e driver's
door and fuel filler flap has been selec ted:
R Tounlo cktheve hicle centrall y:press the
Ü button twice.
R Vehicles with KEYLESS-GO: ifyo uto uch
th e inner sur face of the door handle on the
driver's door, only the driver's door and fuel
fi ller flap are unlo cked. Deactivating
theke y functions If
yo u do not use theve hicle or a keyfo r an
ex tended pe riod of time, you can reduce the
energy consum ption of there spective key.Todo
so, deactivate theke y functions. #
Todeactivate: presstheß button on the
ke y twice in quick succession.
The key indicator lamp flashes twice brief ly
and lights up once. #
Toactivate: press any button on thekey.
% When theve hicle is star ted with theke y in
th estow age compartment of the cent recon‐
sole, theke y functions are automatical ly
activated (/ page163). Re
moving/inserting the eme rgency key Re
moving the eme rgency key 74
Opening and closing

#
Insert the new battery into battery compart‐
ment 3. Obser vethe positive pole marking
in the battery compartment and on the bat‐
te ry when doing this. #
Push in battery compartment 3.#
Re-attach co ver1 and push it until it
engages. Problems with
theke y,troublesho oting Yo
u can no lon ger lo ckor unlock theve hicle
Po ssible causes:
R The key bat tery iswe ak or dischar ged.
R The key is faulty. #
Check the battery using the indicator lamp
(/ page 73). #
Replace theke y bat tery, if necessary
(/ page 75). #
Use the emer gency keyto lock or unlock
(/ page 79). #
Have theke ych ecked at a qualified specialist
wo rkshop. There is inter
fere nce from a po werful radio
signal source
The key function is impaired by,fo rex ample:
R high voltage po wer lines
R mobile phones
R electronic devices (no tebooks, tablets)
R shielding due tome tal objects or induction
loops for electrical gatesystems or auto‐
matic bar riers #
Make sure that there is suf ficient dist ance
between theke y and the po tential sou rce of
inter fere nce.
Yo u ha velost a key #
Have theke y deactiva ted at a qualified spe‐
cialist workshop. #
If necessar y,ha ve the mechanical lock
re placed as well. Doors
Note
s onthe additional door lock The additional door lock is only
available for
ve hicles forth eUni ted Kingdom. &
WARNING Risk of injury topersons
inside theve hicle when the additional
door lock is activated
If th e additional door lock is activated, the
doors can no longer be opened from the
inside. #
Never lea vepersons, in particular chil‐
dren, unat tended in theve hicle. #
Ifth ere are persons in theve hicle, do
not activate the additional door loc k. The additional door lock is automatically activa‐
te
d in thefo llowing situations:
R The vehicle is loc ked using thekey.
R The vehicle is loc ked using KEYLESS-GO. 76
Opening and closing

R
Ifyo u ha veloc kedth eve hicle using KEY‐
LESS-GO. Locking/unlocking
theve hicle with KEY‐
LESS-GO Requ
irements:
R The key is outside theve hicle.
R The dis tance between theke y and theve hicle
does not exceed 1 m.
R The driver's door and the door at which the
door handle is used are closed. #
Tounlo cktheve hicle: touch the inner sur‐
fa ce of the door handle. #
Tolock theve hicle: touch sensor sur face
1 or2. #
Convenience closing: touch recessed sen‐
sor su rface 2until the closing process has
been comple ted.
% Further information on con venience closing
(/ page 88). If
yo u open theta ilgate from outside, it is auto‐
matically unloc ked. Problems with KEYLESS-GO, troubleshooting
Yo
u can no lon ger lo ckor unlock theve hicle
using KEYLESS-GO
Po ssible causes:
R The key functions ha vebeen deactivated.
R The key bat tery iswe ak or dischar ged. #
Activate theke y functions (/ page74). #
Check the battery using the indicator lamp
(/ page 73). #
Replace theke y bat tery, if necessary
(/ page 75). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 79). #
Have theve hicle and keych ecked at a quali‐
fi ed specialist workshop. 78
Opening and closing

There is in
terference from a po werful radio
signal source.
The KEYLESS-GO function is impaired by,for
ex ample:
R high voltage po wer lines
R mobile phones
R electronic devices (no tebooks, tablets)
R shielding due tome tal objects or induction
loops for electrical gate systems or auto‐
matic bar riers #
Make sure that there is suf ficient dist ance
between theke y and the po tential sou rce of
inter fere nce. Ac
tivating/deactivating the automatic lo ck‐
ing feature The
vehicle is loc ked automatically when the
ignition is switched on and the wheels are turn‐
ing fast erthan walking pace. #
Toactivate: press and hold button 2for
appr oximately five seconds until an acoustic
signal sounds. #
Todeactivate: press and hold button 1for
appr oximately five seconds until an acoustic
signal sounds. In
thefo llowing situations, there is a danger of
being loc ked out when the function is activated:
R While theve hicle is being tow star ted/
pushed.
R Ifth eve hicle is being tested on a roller dyna‐
mome ter. Locking/unlocking
the driver's door with the
emer gency key %
Ifyo u wish tolock theve hicle entirely using
th e emer gency key,firs t press the button for
locking from the inside while the driver's
door is open. Then proceed tolock the driv‐
er's door using the emer gency key. Opening and closing
79

R
Press or pull there mo teoperating switch
on the driver's door.
R Press the closing or locking button on the
ta ilgate.
R Pull theta ilgate handle. #
Vehicles with HANDS-FREE ACCESS: it is
also possible tostop the closing process by
making a kicking mo vement below there ar
bumper. #
Pull theta ilgate down wards slightly. Release
it as soon as it begins toclose. #
Switch on the po wer supp lyor the ignition. #
Press remo teoperating switch 1forthe
ta ilgate. #
Press closing button 1ontheta ilgate.
Ve hicles with KEYLESS-GO #
Press locking button 2ontheta ilgate.
If a key is de tected outside theve hicle, the
ta ilgate will close and theve hicle will be
loc ked. #
Press and hold thep button on thekey.
The key must be in the vicinity of theve hicle. 82
Opening and closing

Obser
vethe no tes when opening (/ page 80)
and closing (/ page81)th etai lgate.
% Twowa rning tones sound when thetai lgate
is opening or closing. &
WARNING Risk of burn s causedbya hot
ex haust sy stem
The vehicle exhaust sy stem can become very
hot. If you use HANDS-FREE ACCESS, you
could burn yourself by touching theex haust
sy stem. #
Alw ays ensure that you on ly ma ke a
kicking mo vement within the de tection
ra nge of the sensors. *
NO
TEVehicle damage due tounin ten‐
tional opening of theta ilgate R
when using an automatic car wash
R when using a high pressure cleaner #
Deactivate KEYLESS-GO or make sure
that theke y located is at least 3 m aw
ay from theve hicle in such situa‐
tions. When making
the kicking mo vement, make sure
th at you are standing firm ly on the ground. Yo u
could otherwise lose your balance, e.g. on ice.
Obser vethefo llowing no tes:
R The key is behind theve hicle.
R Stand at least 30 cm away from theve hicle
while per form ing the kicking mo vement.
R Do not come into contact with the bumper
while making the kicking mo vement.
R Do not car ryout the kicking mo vement too
slowl y.
R The kicking mo vement must be towa rdsthe
ve hicle and back again. 1
Detection range of the sensors
If se veral consecutive kicking mo vements are
not successful, waitte n seconds.
Sy stem limits
The sy stem may be impaired or may not function
in thefo llowing cases:
R The sensors are dirty, e.g. due toroad salt or
sn ow.
R The kicking mo vement is made using a pros‐
th etic leg. 84
Opening and closing

Con
venience opening (ventilating theve hicle
before starting a journey) &
WARNING Risk of entrapment when
opening a side window
When opening a side windo w,parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody
is touching the side windo w. #
Release the button immediately if
somebody becomes trapped. #
Press and hold theÜ button on thekey.
The following functions are per form ed:
R The vehicle is unloc ked.
R The side windo wsare opened.
R The pano ramic sliding roof is opened.
R The seat ventilation of the driver's seat is
switched on. %
Ifth ero ller sunblind of the panoramic sliding
sunroof is closed, thero ller sunblind is
opened firs t. #
Tointer rupt convenience opening: release
th eÜ button. #
Tocontinue con venience opening: press
and hold theÜ button again. Con
venience closing (closing theve hicle
from outside) &
WARNING Risk of entrapment due tonot
paying attention duri ng convenience
closing
When the con venience closing feature is
operating, parts of the body could become
trapped in the closing area of the side win‐
dow and the sliding sunroof. #
When the con venience closing feature
is operating, monitor the entire closing
process and make sure that no body
parts are in the closing area. #
Press and hold theß button on thekey.
The following functions are per form ed:
R The vehicle is loc ked.
R The side windo wsare closed.
R The pano ramic sliding roof is closed. #
Tointer rupt convenience closing: release
th eß button. #
Toclose thero ller sunblinds: press and
hold theß button again.
% Con venience closing also functions wi th
KEYLESS-GO (/ page78). Re
solving problems with the side windo ws &
WARNING Risk of becoming trapped or
fa ta lly injured if reve rsing pr otection is
not activated
If yo u close a side wind owagain immediately
af te r it has been bloc ked, the side window
will close with increased or maximum forc e.
The reve rsing function is then not active and
body parts may become trapped. 88
Opening and closing

The immobiliser is automatically activated when
th
e ignition is switched off and deactivated when
th e ignition is switched on. ATA
(Anti-Theft Alarm sy stem) Fu
nction of theATA system
If th eATA system is primed, a visual and audible
alarm is triggered in thefo llowing situations:
R when a door is opened
R when theta ilgate is opened
R when the bonn etis opened
R when interior pr otection is triggered
(/ page 95)
R when tow- aw ay protection is triggered
(/ page 94)
The ATA sy stem is primed automatically af ter
appr oximately ten seconds in thefo llowing situa‐
tions:
R afte r locking theve hicle with thekey
R afte r locking theve hicle using KEYLESS-GO Indicator lamp
1flashes when theAT A sy stem
is primed.
The ATA sy stem is deactivated automatically in
th efo llowing situations:
R afte r unlocking theve hicle with thekey
R afte r unlocking theve hicle using KEYLESS-
GO R
afte r pressing thest art/ stop button with the
ke y in thestow age compartment
(/ page 163)
% When the Mercedes‑Benz emer gency call
sy stem is active and the alarm stay s on for
more than 30 seconds, a message is auto‐
matically sent tothe Cus tomer Assis tance
Centre (/ page 343).
Deactivating theATA #
Press theÜ, ßorp button on the
key.
or #
Press thest art/ stop button with theke y in
th estow age compartment (/ page163)
Deactivating the ala rmusing KEYLESS-GO #
Grasp the outside door handle with thekey
outside theve hicle. Fu
nction of tow- aw ay protection An audible and visual alarm is triggered if an
alteration
to yourvehicle's angle of inclination is
de tected while tow- aw ay protection is primed. 94
Opening and closing