2020 MERCEDES-BENZ C-CLASS ESTATE service

Obser
vethe no tes on operating fluids
(/ page 437).
Ad Blue ®
is available here:
R AdBlue ®
can be topped up byfast service at
a qu alified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
R AdBlue ®
is available at many filling stations
from AdBlue ®
filling pumps.
R Alternativel y,Ad Blue ®
is available at qualified
specialist workshops, e.g. Mercedes-Benz
Service Centres, and at many filling stations
in Ad Blue ®
re fill canis ters or AdBlue ®
re fill
bottles.
% Ensure the connection between there fill
con tainer and vehicle filler neck does not
drip. To
p up AdBlue ®
* NOTEEngine damage duetoAd Blue ®
being in the fuel #
AdBlue ®
must not be used tofill the
fuel tank. #
Only use AdBlue ®
to fill th eAd Blue ®
ta nk. #
Do not overfill theAd Blue ®
tank. *
NO
TEContamination of theve hicle inte‐
ri or due toAd Blue ®
lea kage #
Afterto pping up, carefully close the
Ad Blue ®
re fill conta iner. #
Avoid car rying AdBlue ®
re fill conta iners
permanently in theve hicle. Re
quirements:
R The vehicle is unloc ked. The
following messages appear in order in the
multifunction display when theAd Blue ®
tank
requ irestopping up:
R Refill AdBlue See Owner’s Manual The
Ad Blue ®
leve l has fallen below there ser ve
ra nge. Top up AdBlue ®
immediately.
R Top up AdBlue Emergency op. in XXX miles
See Owner's ManualThe low AdBlue ®
level
will lead tolimited per form ance af terthe
re maining dis tance displ ayed has been
driven. Top up AdBlue ®
immediately.
R XX,X l Top up AdBlue Emer. op.: max. XXX
km/h Start not poss. in XXX kmThe low
AdBlue ®
leve l will lead tolimited per form‐
ance from the speed displa yed. Af terthe
re maining dis tance displ ayed has been cov‐
ered, it will no longer be possible tostart the
engine. Top up with at least the amount of
Ad Blue ®
displ ayed.
R XX,X l Top up AdBlue Switch on ignition, wait
60 sec. or eng. start not poss. TheAdBlue ®
ta nk is em pty. Yo u can no lon gerst art the
engine. Top up with at least the amount of Driving and parking
18 3

Ad
Blue ®
displ ayed. Switch on the ignition
and waitfor appro ximately 60 seconds. Start
th e engine.
Yo u can see theAd Blue ®
ra nge and le vel in the
Service menu in the multifunction displa y.
% The AdBlue ®
ra nge shown depends strongly
on the driving style and operating condi‐
tions. The actual range can therefore deviate
from the calculated range. Opening the
AdBlue ®
filler cap #
Press on the back area of fuel filler flap 1. #
Turn AdBlue ®
filler cap 2anti-clockwise and
re mo veit.
To p up AdBlue ®
Mercedes-Benz recommends topping up
Ad Blue ®
at a filling pump. If no AdBlue ®
filling pump is
available, you can also top up AdBlue ®
using a cani ster. #
Screw onthefast ener of AdBlue ®
re fill canis‐
te r4. #
Screw disposable hose 3onto the opening
of Ad Blue ®
re fill canis ter4 until hand-tight. #
Screw disposable hose 3onto thefiller
neck of theve hicle until hand-tight. #
Lift up and tip AdBlue ®
re fill canis ter4.
The filling process stops when theAd Blue ®
ta nk is compl etely full. 184
Driving and pa rking

#
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. *
NO
TEDama getotheve hicle due toit
ro lling away #
Alw ays secure theve hicle against roll‐
ing away. *
NO
TEDama gedue totheve hicle lo wer‐
ing Ve
hicles with AIRMATIC or le vel control:
The vehicle can lo wer because of temp era‐
ture dif fere nces or longer non-operational
times. This can cause dama getoparts of the
body. #
When stopping theve hicle and when
driving off, make sure that there are no
obs tacles su chas curbs under or in the
immediate vicinity of the body. #
Bring theve hicle toast andstill bypressing
th e brake pedal. #
On gradients, turn the front wheels so that
th eve hicle will rollto wa rdsth eke rb if it
st arts moving. #
App lythe electric parking brake. #
Enga getransmission position jin a station‐
ary vehicle with the brake pedal applied
(/ page 176). #
Switch off the engine and the ignition by
pressing the1 button. #
Release the service brake slowl y. #
Get out of theve hicle and lock it.
% When you park theve hicle, you can still
operate the side windo wsand the panoramic
sliding sunroof for appro ximately four
minutes if the driver's door is closed. Garage door opener
Prog
ramming buttons for the garage door
opener &
DANG ER Risk of death caused by
ex haust gases
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Inhaling
th ese exhaust gases is hazardous tohealth
and leads topoisoning. 18 6
Driving and pa rking

re
cei vea notification in the multimedia sy stem
when you swit chon the ignition.
Yo u will recei veinformation about thefo llowing
points:
R The area of theve hicle that may ha vebeen
damaged.
R The forc e of the impact.
The following situations can lead toinadver tent
acti vation:
R The pa rked vehicle is mo ved, e.g. in a two-
st or ey garage.
% Deactivate tow- aw ay protection in order to
pr eve nt inadver tent acti vation. If you deacti‐
va te tow- aw ay protection, collision de tection
will also be deactivated.
Sy stem limits
De tection may be restricted in thefo llowing sit‐
uations:
R theve hicle is damaged without impact, e.g. if
an outside mir ror is torn off or the paint is
damaged byakey
R an impact occurs at low speed R
the electric parking brake is not applied Note
s on parking up theve hicle If
yo u lea vetheve hicle par ked up for longer than
six weeks, it may suf fer dama gethro ugh disuse.
The 12V battery may also be impaired or dam‐
aged byheavy discharging.
% Further information can be obtained at a
qu alified specialist workshop.
* NO
TEPlug-in hybrid #
Obser vethe no tes about the high-volt‐
age battery in the Supplement. Yo u
could otherwise failto recognise dan‐
ge rs. St
andby mode (extension of the star ter bat‐
te ry 's period out of use) St
andby mode function
% This function is not available for all models. If
standby mode is activated, ene rgy loss will be
minimised during extended pe riods of non-oper‐
ation.
St andby mode is characterised bythefo llowing:
R The star ter battery is preser ved.
R The maximum non-operational time appears
inthe media displa y.
R The connection toonline services is inter rup‐
te d.
R The ATA (anti-theft alarm sy stem) is una vaila‐
ble.
R The interior pr otection and tow- aw ay protec‐
tion functions are not available.
R The function for de tecting collisions on a
pa rked vehicle is not available.
If th efo llowing conditions are fulfilled, standby
mode can be activated or deactivated using the
multimedia sy stem:
R The engine is switched off.
R The ignition is switched on.
Exceeding theve hicle's displa yed non-opera‐
tional time may cause inco nvenience, i.e. it can‐ Driving and pa
rking 191

7
Selected transmission position
8 Multifunction displ ay(exa mp le:standard dis‐
play for a trip): assi stance / telephone /
navigation / trip / media / radio / styles
and displa ys/ service / possible settings
fo r head-up display
9 Fuel le vel and fuel filler flap location indica‐
tor Overview of buttons on
thest eering wheel 1
P Back/Home button (press and hold),
on-board computer
2 Touch Control, on-board co mputer
3 Control panel for cruise control/limiter or
Ac tive Dis tance Assi stDISTRONIC
4 Control panel forth e multimedia sy stem
£ LINGU ATRO NIC (/ page 256) 5
ò Tocall up the home screen of the mul‐
timedia sy stem
6 Touch Control multimedia sy stem
7 % Back button (multimedia sy stem)
8 Brightness control toadjust the lighting in
th e Instrument Display and in the control
elements of theve hicle interior Operating
the on-boa rdcompu ter
Obser vethe legal requ irements forth e count ry
in which you are cur rently driving when operat‐
ing the on-board computer. 252
Instrument display and on-board computer

The on-board computer is operated using
the
left-hand Touch Control and the left-hand back/
home button.
When the on-board computer is being operated,
dif fere nt acoustic signals will sound as operating
fe edbac k,e.g. when the end of a list is reached
or when you are sc rolling thro ugh a list.
The following menus are available:
R Service
R Assistance
R Trip
R Navigation
R Radio
R Media
R Telephone
R HUD
R Vehicles with an instrument display in
th e widescreen cockpit: Design
% You can find information about the possible
settings and selections on the menus in the
Digital Owner's Manual. #
Tocall up the menu bar: pressthe left-hand
back button until the menu bar is displa yed.
% Press theò button tocall up the menu
bar of the on-board computer. #
Toscroll in the menu bar: swipe left or
ri ght on the left-hand Touch Control. #
Tocall up a menu, submenu or possible
settings on the menu, or confirm a selec‐
tion or setting: pressthe left-hand Touch
Control. #
Toscroll through displa ysor lists on the
menu, or select display content, a func‐
tion, an entry or a displa y:swipe upwards
or down wards on the left-hand Touch Con‐
trol. #
Toswitch between displa ys:swipe
upwards or down wards on the left-hand
To uch Control. #
Toexit a submenu: pressthe left-hand back
button.
Fu ll-screen menus
Yo u can displ aythefo llowing menus full-screen
on the instrument display: R
Assistance
R Trip #
Onthe cor responding menu, use the left-
hand Touch Control toscroll tothe end of the
list. #
Press the left-hand Touch Control.
The selected menu will be displ ayed full-
screen. Overview of displa
yson the multifunction
display
Displa yson the multifunction display
ë Active Parking Assist activated
(/ page 239)
é Parking Assist PARKTRONIC deacti vated
( / page 237)
¯ Cruise control (/
page 200)
È Limiter (/
page 201)
ç Active Dis tance Assi stDISTRONIC
(/ page 203)
æ Ac
tive Brake Assi st (/ page 217) In
stru ment display and on-board computer 253

Vo
ice command Function
Traffic information on
Traffic information off To
switch the traf fic information service on/off
Radio info on
Radio info off To
switch information about the cur rent station on/off Overview of media pla
yervo ice commands Media pla
yervo ice commands can also be used
when the media pla yerru ns in the bac kground. LINGU
ATRO NIC 265

Importing/exporting data
* NO
TELoss of da tadue topremature
re mo val #
Do not remo vethe data storage
medium when data is being expor ted.
Mercedes-Benz is not liable for any loss of
data. Re
quirements:
R The vehicle is stationar y.
R The ignition is switched on or theve hicle has
been star ted.
R The SD card is inser ted (/ page 354) or the
USB device is connecte d (/page 355).
Multimedia sy stem:
4 System 5
System backup #
Select Import data orExport data.
Importing #
Select a data storage medium.
A prom ptappears asking whe ther youre ally
wish to overwrite the cur rent da ta. If da ta originates from ano
ther vehicle, this is recog‐
nised du ring da tareading.
The multimedia sy stem is restar ted once the
data has been impor ted.
% Current vehicle settings can be edited af ter
th e import.
Exporting
If PIN pr otection is activated, your PIN is reques‐
te d. #
Ente rth efo ur-digit PIN. #
Select a data storage medium.
The data is expor ted. The data export may
ta ke several minutes. Ac
tivating/deactivating PIN pr otection Re
quirements:
To unlo ckthe PIN:
R There is an Internet connection.
R A Mercedes me account exists at https://
me.secure.mercedes-benz.com. R
The Personalisation service is active
(/ page 288).
Multimedia sy stem:
4 System 5
PIN protection
Setting the PIN #
Select Set PIN. #
Enter a four-digit PIN. #
Enterth efo ur-digit PIN again.
If bo thPINs match, PIN pr otection is active.
Changing the PIN #
Select Change settings. #
Enterth e cur rent PIN. #
Select Change PIN . #
Set a new PIN.
Ac tivating PIN pr otection for data export #
Select Change settings .
Confirm with th e PIN. #
Select Protect data export.
Ac tivate Oor deacti vate ª the function. Multimedia sy
stem 287