2020 MAZDA MODEL CX-9 air condition

Thank you for choosing a Mazda. We at Mazda design and build vehicles with complete
customer satisfaction in mind.

To help ensure enjoyable and trouble-free operation of your Mazda, read this manual
carefully and follow its recommendations.

An Authorized Mazda Dealer knows your vehicle best. So when maintenance or service is
necessary, that's the place to go.

Our nationwide network of Mazda professionals is dedicated to providing you with the best
possible service.

We assure you that all of us at Mazda have an ongoing interest in your motoring pleasure
and in your full satisfaction with your Mazda product.
Mazda Motor Corporation
HIROSHIMA, JAPAN

Important Notes About This Manual
Keep this manual in the gl ove compartment as a handy reference for th e safe and enjoyable use of your Mazda.
Should you resell the vehicle, leave th is manual with it for the next owner.

All specifications and descriptions are accurate at the time of printing. Because impr ovement is a constant goal
at Mazda, we reserve the right to ma ke changes in specifications at any time without notice and without obliga-
tion.

Air Conditioner and the Environment
Your Mazda's genuine air conditioner is filled with a refrigerant that has been found not to damage the earth's
ozone layer. If the air conditione r does not operate properly, cons ult an Authorized Mazda Dealer.
Perchlorate
Certain components of this vehicle su ch as [air bag modules, seat belt pretensioners, lithium batteries,…] may
contain Perchlorate Material-- Special handling may a pply for service or vehicle end of life disposal. See
www.dtsc.ca.gov/hazardouswaste/perchlorate.

Please be aware that this manual applies to all mode ls, equipment and options. As a result, you may find
some explanations for equipment not installed on your vehicle.

©2019 Mazda Motor CorporationNovember 2019 (Print2)
A Word to Mazda Owners
CX-9_8HT8-EA-19I_Edition2_old 2019-9-24 13:14:55

Table of Contents
Pictorial Index
Interior, exterior views and part identification of your Mazda.1
Essential Safety Equipment
Important information about safety e quipment, including seats, seat belt
system, child-restraint systems and SRS air bags.2
Before Driving
Use of various features, including keys, doors, mirrors and windows.3
When Driving
Information concerning safe driving and stopping.4
Interior Features
Use of various features for ride comfort, including air-conditioning and
audio system.5
Maintenance and Care
How to keep your Mazda in top condition.6
If Trouble Arises
Helpful information on what to do if a problem arises with the vehicle.7
Customer Information and Reporting Safety Defects
Important consumer informati on including warranties and add-on
equipment.8
Specifications
Technical information about your Mazda.9
Index10
CX-9_8HT8-EA-19I_Edition2_old 2019-9-24 13:14:55

Front Seat Belt
Pretensioner and Load Limiting Systems
For optimum protection, the driver and
front passenger seat belts are equipped
with pretensioner and load limiting
systems. For both these systems to work
properly you must wear the seat belt
properly.

Pretensioners:
When a collision is detected, the
pretensioners deploy simultaneously with
the air bags.
For vehicles with the front passenger
occupant classification system, the
pretensioners deploy simultaneously with
the air bags when a roll-over is also
detected.
For deployment details, refer to the SRS
Air Bag Deployment Criteria (page
2-81).
The front seat belt retractors remove slack
quickly as the air bags are expanding. Any
time the air bags and seat belt
pretensioners have fired they must be
replaced.
A system malfunction or operation
conditions are indicated by a warning.
Refer to Taking Action on page 7-37.
Refer to Air Bag/Front Seat Belt
Pretensioner System Warning Beep on
page 7-47.
(With Front Passenger Occupant
Classification System)
In addition, the preten sioner system for the
front passenger, like the front and side
passenger air bag, is designed to only
deploy when the front passenger occupant
classification sensor detects a passenger
sitting on the front passenger's seat.
For details, refer to the front passenger
occupant classification sensor (page
2-84).

Load limiter:
The load limiting system releases belt
webbing in a controlled manner to reduce
belt force on the occupant's chest. While
the most severe load on a seat belt occurs
in frontal collisions, the load limiter has an
automatic mechanical function and can
activate in any accident mode with
sufficient occupant movement.
Even if the pretensioners have not fired,
the load limiting function must be checked
by an Authorized Mazda Dealer.
WA R N I N G
Wear seat belts only as recommended in
this owner's manual:
Incorrect positioning of the driver and front
passenger seat belts is dangerous. Without
proper positioning, the pretensioner and
load limiting systems cannot provide
adequate protection in an accident and
this could result in serious injury. For more
details about wearing seat belts, refer to
"Fastening the seat belts" (page 2-38).
Essential Safety Equipment
Seat Belt Systems
2-40
CX-9_8HT8-EA-19I_Edition2_old 2019-9-24 13:14:55

Do not leave a seat belt extender
connected to the buckle:
Leaving a seat belt extender connected to
the buckle without using the seat belt is
dangerous. When the seat belt extender is
connected to the driver's seat belt buckle
(or front passenger's seat belt buckle), the
SRS driver's (or front passenger's) air bag
system will determine that the driver (or
front passenger) is wearing the seat belt
even if the driver (or front passenger) is not
wearing it. This condition could cause the
driver's (or front passenger's) air bag to not
activate correctly and result in death or
serious injury in the event of collision.
Always wear the seat belt with the seat belt
extender.
Do not use the seat belt extender when
installing a child-restraint system on the
front or rear passenger seat:
Using a seat belt extender to fasten a
child-restraint system on any seat is
dangerous. Always follow the
child-restraint system manufacturer's
installation instructions and never use a
seat belt extender.
NOTE
When not in use, remove the seat belt
extender and store it in the vehicle. If the
seat belt extender is left connected, the
seat belt extender might get damaged as it
will not retract with the rest of the seat belt
and can easily fall out of the door when
not in use and be damaged. In addition,
the seat belt warning light will not
illuminate and function properly.
Essential Safety Equipment
Seat Belt Systems
2-43
CX-9_8HT8-EA-19I_Edition2_old2019-9-24 13:14:55

Seating a child in a child-restraint system on the front passenger seat is dangerous under
certain conditions (With Front Passenger Occupant Classification System):
Your vehicle is equipped with front passenger occupant classification sensor. Even with the
front passenger occupant classification sensor, if you must use the front passenger seat to
seat a child, using a child-restraint system on the front passenger seat under the following
conditions increases the danger of the front passenger air bag deploying and could result in
serious injury or death to the child.
 The front passenger air bag deactivation indicator light does not illuminate when seating a
child in the child-restraint system.
 Luggage or other items are placed on the seat with the child in the child-restraint system.
 A rear passenger or luggage pushing or pulling down on the front passenger seatback.
 Luggage or other items are placed on the seatback or hung on the head restraint.
 The seat is washed.
 Liquids are spilled on the seat.
 The front passenger seat is moved backward, pushing into luggage or other items placed
behind it.
 The front passenger seatback contacts the rear seat.
 Luggage or other items are placed between the front passenger seat and driver seat.
 An electric device is put on the front passenger's seat.
 An additional electrical device, such as a seat warmer is installed to the surface of the front
passenger seat.
The designated positions with seat belts on the rear seats are the safest places for children.
Always use seat belts and child restraints.
Do not allow a child or anyone to lean over or against the side window of a vehicle with side
and curtain air bags:
It is dangerous to allow anyone to lean over or against the side window, the area of the front
passenger seat, the front and rear window pillar s and the roof edge along both sides from
which the side and curtain air bags deploy, even if a child-restraint system is used. The impact
of inflation from a side or curtain air bag could cause serious injury or death to an out of
position child. Furthermore, le aning over or against the front door could block the side and
curtain air bags and eliminate th e advantages of supplemental protection. With the front air
bag and the additional side air bag that comes out of the front seat, the rear seat is always a
better location for children. Take special care not to allow a child to lean over or against the
side window, even if the child is seated in a child-restraint system.
Essential Safety Equipment
Child Restraint
2-47
CX-9_8HT8-EA-19I_Edition2_old 2019-9-24 13:14:55

Do not operate a vehicle with damaged air bag/seat belt pretensioner system components:
Expended or damaged air bag/seat belt pretensioner system components must be replaced
after any collision which caused them to depl oy or damage them. Only a trained Authorized
Mazda Dealer can fully evaluate these systems to see that they will work in any subsequent
accident. Driving with an expended or damage d air bag or pretensioner unit will not afford
you the necessary protection in the event of any subsequent accident which could result in
serious injury or death.
Do not remove interior air bag parts:
Removing any components such as the front se ats, front dashboard, the steering wheel or
parts on the front and rear window pillars and along the roof edge, containing air bag parts
or sensors is dangerous. These parts contain essential air bag components. The air bag could
accidentally activate and cause serious injuri es. Always have an Authorized Mazda Dealer
remove these parts.
Properly dispose of the air bag system:
Improper disposal of an air bag or a vehicle with live air bags in it can be extremely
dangerous. Unless all safety procedures are foll owed, injury could result. Have an Authorized
Mazda Dealer safely dispose of the air bag sy stem or scrap an air bag equipped vehicle.
NOTE
If it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical conditions in
accordance with a certified physician, contact an Authorized Mazda Dealer, refer to
“Customer Assistance (U.S.A.)” (page 8-2).
When an air bag deploys, a loud inflation noise can be heard and some smoke will be
released. Neither is likely to cause injury, however, the text ure of the air bags may cause
light skin injuries on body parts not covered with clothing through friction.
Should you sell your Mazda, we urge you to tell the new owner of its air bag systems and
that familiarization with all instructions about them, from the Owner's Manual, is
important.
This highly-visible label is displayed wh ich warns against the use of a rear-facing
child-restraint system on the front passenger seat.

(Except Mexico) (Mexico)
Essential Safety Equipment
SRS Air Bags
2-74
CX-9_8HT8-EA-19I_Edition2_old 2019-9-24 13:14:55

▼Curtain Air Bags
The curtain air bags are mounted in the front and rear window pillars, and the roof edge
along both sides.
When the air bag crash sensors detect a side impact of greater than moderate force, the
curtain air bag inflates quickly and helps to
reduce injury mainly to the rear outboard
passenger's head caused by directly hitting interior parts such as a door or window.
For more details about air bag deployment, refer to "SRS Air Bag Deployment Criteria"
(page 2-81).
In a side impact:
Greater than moderate impact to one side of the vehicle will cause the curtain air bag on that
side only to inflate.

Only one side curtain air bag will deploy on the
side of the vehicle that receives the force of an
impact.
(With Front Passenger Occupant Classification System)
In a roll-over:
In response to a vehicle roll-over, both curtain air bags inflate.

Both curtain air bags will deploy after
the roll-over accident is detected.
▼ Warning Light/Beep
A system malfunction or operation conditions are indicated by a warning.
Essential Safety Equipment
SRS Air Bags
2-79
CX-9_8HT8-EA-19I_Edition2_old
2019-9-24 13:14:55

Front Passenger Occupant Classification System*
First, please read "Supplemental Restraint System (SRS) Precautions" (page 2-69) carefully.
▼Front Passenger Occupant
Classification Sensor
Your vehicle is equipped with a front passenger occupant classification sensor as a part of
the supplemental restraint system. This sensor is equipped in the front passenger's seat
cushion. This sensor measures the electrostatic capacity of the front passenger's seat. The
SAS unit is designed to prevent the front pass enger front and side air bags and seat belt
pretensioner system from deploying if the front passenger air bag deactivation indicator
light turns on.
To reduce the chance of injuries caused by de ployment of the front passenger air bag, the
system deactivates the front passenger front and side air bags and also the seat belt
pretensioner system when the front passenger air bag deactivation indicator light turns on.
Refer to the following table for the front pa ssenger air bag deactivation indicator light
illumination conditions.

This system shuts off the front passenger front and side air bags and seat belt pretensioner
system, so make sure the front passenger air bag deactivation indicator light turns on
according to the following table.

The air bag/front seat belt pretensioner system warning light flashes and the front passenger
air bag deactivation indicator light illuminates if the sensors have a possible malfunction. If
this happens, the front passenger front and side air bags and seat belt pretensioner system
will not deploy.
Front passenger air bag de activation indicator light
This indicator light turns on to remind you that the front passenger front and side air bags
and seat belt pretensioner wi ll not deploy during a collision.
Essential Safety Equipment
SRS Air Bags
2-84*Some models.
CX-9_8HT8-EA-19I_Edition2_old 2019-9-24 13:14:55