2020 MAZDA MODEL CX-5 radio

Keys
WA R N I N G
Do not leave the key in your vehicle with
children and keep them in a place where
your children will not find or play with
them:
Leaving children in a vehicle with the key is
dangerous. This could result in someone
being badly injured or even killed. Children
may find these keys to be an interesting toy
to play with and could cause the power
windows or other controls to operate, or
even make the vehicle move.
CAUTION
Because the key (transmitter) uses
low-intensity radio waves, it may not
function correctly under the following
conditions:
 The key is carried with communication
devices such as cellular phones.
 The key contacts or is covered by a
metal object.
 The key is near electronic devices such
as personal computers.
 Non-Mazda genuine electronic
equipment is installed in the vehicle.
 There is equipment which discharges
radio waves near the vehicle.
 The key (transmitter) may consume
battery power excessively if it receives
high-intensity radio waves. Do not place
the key near electronic devices such as
televisions or personal computers.
 To avoid damage to the key
(transmitter), DO NOT:
 Drop the key.
 Get the key wet.
 Disassemble the key.
 Expose the key to high temperatures
on places such as the dashboard or
hood, under direct sunlight.
 Expose the key to any kind of magnetic
field.
 Place heavy objects on the key.
 Put the key in an ultrasonic cleaner.
 Put any magnetized objects close to
the key.
NOTE
The driver must carry the key to ensure the
system functions properly.
Ty p e A
Auxiliary key
Transmitter
Removing the auxiliary key
Pull out the auxiliary key from the
transmitter while pressing the knob.
Knob
Before Driving
Keys
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Keyless Entry System
This system uses the key buttons to
remotely lock and unlock the doors and
the liftgate, and opens/closes the liftgate.
The system can start the engine without
having to take the key out of your purse or
pocket.
It can also help you signal for attention or
help.
Operating the theft-deterrent system is
also possible on theft-deterrent
system-equipped vehicles.

System malfunctions or warnings are
indicated by the following warning lights
or beeps.
For vehicles with the type A/type B
instrument cluster, check the displayed
message for more information and, if
necessary, have the vehicle inspected at an
Authorized Mazda Dealer, according to
the indication.
KEY Warning Light (Red)
Refer to Contact Authorized Mazda
Dealer and Have Vehicle Inspected on
page 7-26.
Refer to Taking Action on page 7-33.
Ignition Not Switched Off (STOP)
Warning Beep
Refer to Ignition Not Switched Off
(STOP) Warning Beep on page 7-44.
Key Removed from Vehicle Warning
Beep
Refer to Key Removed from Vehicle
Warning Beep on page 7-44.
If you have a problem with the key,
consult an Authorized Mazda Dealer.

If your key is lost or stolen, consult an
Authorized Mazda Dealer as soon as
possible for a replacement and to make the
lost or stolen key inoperative.
CAUTION
Radio equipment like this is governed by
laws in the United States.
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user's authority
to operate the equipment.
NOTE
The keyless entry system operation may
vary due to local conditions.
The keyless entry system is fully
operational (door/liftgate lock/unlock)
when the ignition is switched off. The
system does not operate if the ignition is
switched to any position other than off.
If the key does not operate when
pressing a button or the operational
range becomes too small, the battery
may be weak. To install a new battery,
refer to Key Battery Replacement (page
6-44).
Battery life is about 1 year. Replace the
battery with a new one if the KEY
indicator light (green) flashes in the
instrument cluster (for vehicles with a
type A/type B instrument cluster (page
4-13, 4-30), messages are displayed
in the instrument cluster). Replacing the
battery about once a year is
recommended because the KEY warning
light/indicator light may not illuminate
or flash depending on the rate of battery
depletion.
Before Driving
Keys
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Advanced Keyless EntrySystem
*
WA R N I N G
Radio waves from the key may affect
medical devices such as pacemakers:
Before using the key near people who use
medical devices, ask the medical device
manufacturer or your physician if radio
waves from the key will affect the device.
The advanced keyless function allows you
to lock/unlock the door and the liftgate, or
open the liftgate while carrying the key.

System malfunctions or warnings are
indicated by the following warning beeps.
Request switch Inoperable Warning
Beep
Refer to Request Switch Inoperable
Warning Beep (With the advanced
keyless function) on page 7-45.
Key Left-in-luggage Compartment
Warning Beep
Refer to Key Left-in-luggage
Compartment Warni ng Beep (With the
advanced keyless function) on page
7-45.
Key Left-in-vehicle Warning Beep
Refer to Key Left-in-vehicle Warning
Beep (With the advanced keyless
function) on page 7-45.
NOTE
The advanced keyless entry system
functions can be deactivated to prevent
any possible adverse effect on a user
wearing a pacemaker or other medical
device. If the system is deactivated, you
will be unable to start the engine by
carrying the key. Consult an Authorized
Mazda Dealer for details. If the advanced
keyless entry system has been deactivated,
you can start the engine by following the
procedure indicated when the key battery
goes dead.
Refer to Engine Start Function When Key
Battery is Dead on page 4-8.
Before Driving
Advanced Keyless Entry System
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Operational Range
The system operates only when the driver
is in the vehicle or within operational
range while the key is being carried.
NOTE
When the battery power is low, or in
places where there are high-intensity radio
waves or noise, the operational range may
become narrower or the system may not
operate. For determining battery
replacement, Refer to Keyless Entry
System on page 3-4.
▼ Locking, Unlocking the Doors and
the Liftgate
Exterior antenna
Operational range 80cm (31in)
80cm (31in)
80cm (31in)Lock
Exterior antenna
Operational range
80cm (31in)
80cm (31in)Unlock
NOTE
The system may not operate if you are
too close to the windows or door
handles, or liftgate.
If the key is left in the following areas
and you leave the vehicle, the doors may
be locked depending on the radio wave
conditions even if the key is left in the
vehicle.
Around the dashboard
In the storage compartments such as
the glove compartment or the center
console
Next to a communication device such
as a mobile phone
▼
Opening the Liftgate
Exterior antenna
80cm (31in)
Operational range
Before Driving
Advanced Keyless Entry System
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Door Locks
WA R N I N G
Always take all children and pets with you
or leave a responsible person with them:
Leaving a child or a pet unattended in a
parked vehicle is dangerous. In hot
weather, temperatures inside a vehicle can
become high enough to cause brain
damage or even death.
Do not leave the key in your vehicle with
children and keep them in a place where
your children will not find or play with
them:
Leaving children in a vehicle with the key is
dangerous. This could result in someone
being badly injured or even killed.
Keep all doors locked when driving:
Unlocked doors in a moving vehicle are
dangerous. Passengers can fall out if a
door is accidentally opened and can more
easily be thrown out in an accident.
Always close all the windows and
moonroof, lock the doors and the liftgate
and take the key with you when leaving
your vehicle unattended:
Leaving your vehicle unlocked is dangerous
as children could lock themselves in a hot
vehicle, which could result in death. Also, a
vehicle left unlocked becomes an easy
target for thieves and intruders.
After closing the doors and the liftgate,
always verify that they are securely closed:
Doors and the liftgate not securely closed
are dangerous, if the vehicle is driven with
a door and the liftgate not securely closed,
the door and the liftgate could open
unexpectedly resulting in an accident.
Always confirm the safety around the
vehicle before opening a door and the
liftgate:
Suddenly opening a door and the liftgate is
dangerous. A passing vehicle or a
pedestrian could be hit and cause an
accident.
CAUTION
 Always
confirm the conditions around
the vehicle before opening/closing the
doors and the liftgate and use caution
during strong winds or when parked on
an incline. Not being aware of the
conditions around the vehicle is
dangerous because fingers could get
caught in the door and the liftgate or a
passing pedestrian could be hit, resulting
in an unexpected accident or injury.
NOTE
Always stop the engine and lock the
doors. In addition, to prevent theft of
valuables, do not leave them inside the
cabin.
If the key is left in the following areas
and you leave the vehicle, the doors may
be locked depending on the radio wave
conditions even if th e key is left in the
vehicle.
Around the dashboard
In the storage compartments such as
the glove compartment or the center
console
Before Driving
Doors and Locks
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Modification and Add-OnEquipment
Mazda cannot guarantee the immobilizer
and the theft-deterrent systems' operation
if the system has been modified or if any
add-on equipment has been installed.
CAUTION
To avoid damage to the vehicle, do not
modify the system or install any add-on
equipment to the immobilizer and the
theft-deterrent systems or the vehicle.
Immobilizer System
The immobilizer system allows the engine
to start only with a key the system
recognizes.

If someone attempts to start the engine
with an unrecognized ke y, the engine will
not start, thereby helping to prevent
vehicle theft.
If you have a problem with the
immobilizer system or the key, consult an
Authorized Mazda Dealer.
CAUTION
 Radio equipment like this is governed by
laws in the United States.
Changes or
modifications not expressly
approved by the party responsible for
compliance could void the user's
authority to operate the equipment.
 To avoid damage to the key, do not:
 Drop the key.
 Get the key wet.
 Expose the key to any kind of magnetic
field.
 Expose the key to high temperatures
on places such as the dashboard or
hood, under direct sunlight.
 If the engine does not start with the
correct key, and the security indicator
light keeps illuminating or flashing, the
system may have a malfunction. Consult
an Authorized Mazda Dealer.
Before Driving
Security System
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NOTE
The keys carry a unique electronic code.
For this reason, and to assure your
safety, obtaining a replacement key
requires some waiting time. They are
only available through an Authorized
Mazda Dealer.
Always keep a spare key in case one is
lost. If a key is lost, consult an
Authorized Mazda Dealer as soon as
possible.
If you lose a key, an Authorized Mazda
Dealer, will reset the electronic codes of
your remaining keys and immobilizer
system. Bring all the remaining keys to
the Authorized Mazda Dealer to reset.
Starting the vehicle with a key that has
not been reset is not possible.
▼Operation
NOTE
The engine may not start and security
indicator light may illuminate or flash if
the key is placed in an area where it is
difficult for the system to detect the
signal, such as on the dashboard or in
the glove compartment. Move the key to
a location within
the signal range,
switch the ignition off, and then restart
the engine.
Signals from a TV or radio station, or
from a transceiver or mobile telephone
could interfere with your immobilizer
system. If you are using the proper key
and the engine fails to start, check the
security indicator light.
Arming
The system is armed when the ignition is
switched from ON to off.
The security indicator light in the
instrument cluster flashes every 2 seconds
until the system is disarmed.

Disarming
The system is disarmed when the ignition
is switched ON with the correct
programmed key. The security indicator
light illuminates for about 3 seconds and
then turns off. If the engine does not start
with the correct key, and the security
indicator light remains illuminated or
flashing, try the following:
Make sure the key is within the
operational range for signal transmission.
Switch the ignition off, and then restart the
engine. If the engine does not start after 3
or more tries, contact an Authorized
Mazda Dealer.
NOTE
If the security indicator light flashes
continuously while you are driving, do
not shut off the engine. Go to an
Authorized Mazda Dealer, and have it
checked. If the engine is shut off while
the indicator light is flashing, you will
not be able to restart it.
Because the electronic codes are reset
when the immobilizer system is repaired,
the keys are needed. Make sure to bring
all the keys to an Authorized Mazda
Dealer, so that they can be programmed.
Before Driving
Security System
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(amber) illuminates when the ignition is
switched ON and the engine is not
running.)
Some indicator lights/warning lights
should be inspected before the engine is
started (page 4-12).
NOTE
(SKYACTIV-G 2.0, SKYACTIV-G 2.5,
SKYACTIV-G 2.5T)
When the push button start is pressed to
ON, the sound of the fuel pump motor
operating near the fuel tank can be heard.
This does not indicate an abnormality.
Starting the Engine
WA R N I N G
Radio waves from the key may
affect
medical devices such as pacemakers:
Before using the key near people who use
medical devices, ask the medical device
manufacturer or your physician if radio
waves from the key will affect the device.
NOTE
The key must be carried because the key
carries an immobilizer chip that must
communicate with the engine controls at
short range.
The engine can be started when the push
button start is pressed from off, ACC, or
ON.
The push button start system functions
(function which can start the engine by
only carrying the key) can be
deactivated to prevent any possible
adverse effect on a user wearing a
pacemaker or other medical device. If
the system is deactivated, you will be
unable to start the engine by carrying
the key. Consult an Authorized Mazda
Dealer for details. If the push button
start system functions have been
deactivated, you can start the engine by
following the procedure indicated when
the key battery goes dead.
Refer to Engine Start Function When
Key Battery is Dead on page 4-8.
After starting a cold engine, the engine
speed increases and a whining sound
from the engine compartment can be
heard.
When Driving
Start/Stop Engine
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