2020 MAZDA MODEL CX-5 suspension

Never install any front-end equipment to your vehicle:
Installation of front-end equipment, such as frontal protection bar (kangaroo bar, bull bar,
push bar, or other similar devices), snowplow , or winches, is dangerous. The air bag crash
sensor system could be affected. This could cause air bags to inflate unexpectedly, or it could
prevent the air bags from inflating during an accident. Front occupants could be seriously
injured.
Do not modify the suspension:
Modifying the vehicle suspension is dangerous. If the vehicle's height or the suspension is
modified, the vehicle will be unable to accura tely detect a collision or roll-over accident
resulting in incorrect or unexpected air bag depl oyment and the possibility of serious injuries.
To prevent false detection by the air bag sensor system, heed the following:
 Do not use tires or wheels other th an those specified for your Mazda:
Use of any tire or wheel other than thos e specified for your Mazda (page 9-9) is
dangerous. Use of such wheels will prevent th e vehicle's accident detections system from
accurately detecting a collision or roll-over accident resulting in incorrect or unexpected air
bag deployment and the possibility of serious injuries.
 Do not overload your vehicle:
Overloading your vehicle is dangerous as it could prevent the air bag crash sensor system
from accurately detecting a collision or roll-over accident resulting in incorrect or
unexpected air bag deployment and the possibili ty of serious injuries. The gross axle weight
rating (GAWR) and the gross vehicle weight rati ng (GVWR) for your vehicle are on the Motor
Vehicle Safety Standard Label on the driver's door frame. Do not exceed these ratings.
Do not modify a front door or leave any da mage unrepaired. Always have an Authorized
Mazda Dealer inspect a damaged front door:
Modifying a front door or leaving any damage unrepaired is dangerous. Each front door has a
side crash sensor as a component of the suppleme ntal restraint system. If holes are drilled in a
front door, a door speaker is left removed, or a damaged door is left unrepaired, the sensor
could be adversely affected causing it to not de tect the pressure of an impact correctly during
a side collision. If a sensor does not detect a side impact correctly, the side and curtain air
bags and the front seat belt pretensioner may not operate normally which could result in
serious injury to occupants.
Essential Safety Equipment
SRS Air Bags
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Driving on Uneven Road
Your vehicle's suspension and underbody can be damaged if driven on rough/uneven roads
or over speed bumps at excessive speeds. Use care and reduce speed when traveling on
rough/uneven roads or over speed bumps.

Use care not to damage the vehicle's underbody, bumpers or muffler(s) when driving under
the following conditions:
Ascending or descending a slope with a sharp transition angle
Ascending or descending a driveway or trai ler ramp with a sharp transition angle

This vehicle is equipped with low profile tires allowing class-leading performance and
handling. As a result, the sidewall of the tire s are very thin and the tires and wheels can be
damaged if driven through potholes or on ro ugh/uneven roads at excessive speeds. Use care
and reduce speed when traveling on ro ugh/uneven roads or through potholes.
Before Driving
Driving Tips
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▼Safety Chains
Safety chains must be used as a precautionary measure should the trailer become
unintentionally unhitched. They should cross under the trailer tongue and attach to the hitch.
Leave enough slack to allow full turns. Consul
t literature published by your trailer or hitch
manufacturer for more details.
WA R N I N G
Make sure the safety chain is securely attached to both the trailer and the vehicle prior to
departure:
Towing a trailer without using a safety chain securely attached to both the trailer and the
vehicle is dangerous. If damage occurs to the coupling unit or hitch ball, the trailer could
wander into another lane and cause a collision.
▼ Trailer Lights
Trailer lights must comply with all federal, st
ate, and local regulations. Equip your trailer as
required before towing it day or night.
CAUTION
Do not connect a trailer lighting system directly to the lighting system of your Mazda. This
may damage your vehicle's electrical system an d lighting systems. Have a recreational vehicle
dealer or trailer rental agency connect the system, and inspect the brake lights and turn
signals yourself before each trip.
▼ Trailer Brakes
If the total trailer weight exceeds 450 kg (1,000 lb),
trailer brakes are required. If your trailer
has brakes, make sure they comply with all federal, state, and local regulations.
WA R N I N G
Do not connect a hydraulic trailer-brake system to your vehicle's brake system:
Connecting a hydraulic trailer-brake system direc tly to the vehicle brake system is dangerous
and will result in inadequate braking and possible injury.
▼ Trailer Towing Tips
Verify that your Mazda maintains a near-normal attitude when a loaded or unloaded trailer
is connected. Do not drive if it has an abnormal front-up or front-down position. Inspect
for incorrect tongue load, worn suspension parts, and trailer overloading.
Make sure the trailer is properly loaded and the
cargo is secure to prevent it from shifting.
Before Driving
To w i n g
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Driving on roads with tight curves.
 Driving under bad weather conditions (rain, fog, and snow).
 Slippery roads such as ice or snow-bound roads.
 Roads with heavy traffic and insufficient distance between vehicles.
 Roads with no white (yellow) lane lines.
 Narrow roads resulting from road construction or lane closures.
 The vehicle is driven on a temporary lane or section with a closed lane resulting from road
construction where there may be multiple white (yellow) lane lines or they are interrupted.
 Vehicle is driven on roads oth er than expressways and highways.
 The tire pressures are not adjusted to the
specified pressure.
 Tires of a different specified size are used, such as an emergency spare tire.
CAUTION
Heed the following cautions so that the LAS & LDWS can operate normally.
Do not modify the suspensions.
 Always use wheels of the
specified type and size for the front and rear wheels. Consult an
Authorized Mazda Dealer for tire replacement.
NOTE
When the turn signal lever is operated for a lane change, the LAS & LDWS is
automatically disabled. The LAS & LDWS becomes operational again when the turn
signal lever is returned and the system detects white (yellow) lane lines while the vehicle
is being driven normally within its vehicle lane.
If the steering wheel, accelerator pedal, or brake pedal is operated abruptly and the
vehicle moves close to a white (yellow) line, the system determines that the driver is
making a lane change and the LAS & LDWS operation is temporarily canceled. The LAS
& LDWS becomes operational again when the system detects white (yellow) lane lines
while the vehicle is being driven normally within its vehicle lane.
If the vehicle deviates from its lane repeatedly within a short period of time, the LAS &
LDWS may not operate.
When white (yellow) lane lines are not detected, the LAS & LDWS does not operate.
Under the following conditions, the LAS & LDWS may not be able to detect white (yellow)
lane lines correctly and it may not operate normally.
If an object placed on the dashboard is reflected in the windshield and picked up by the
camera.
Heavy luggage is loaded in the luggage compartment or on the rear seat and the
vehicle is tilted.
The tire pressures are not adjusted to the specified pressure.
When Driving
i-ACTIVSENSE
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The front doors or the liftgate is not fully closed.
 The vehicle is on a road incline.
 The door mirrors are retracted.
 Do not hit the front/rear camera, front bumper, and door mirrors forcefully. The camera
position or installation angle may shift.
 The cameras are of a waterproof structure. Do not disassemble, modify, or remove a
camera.
 The camera cover is made of hard plastic, therefore do not apply oil film remover, organic
solvents, wax, or coating agents. If any such agent gets on the camera cover, wipe it off
using a soft cloth immediately.
 Do not rub the camera lens forcefully, or clean it with an abrasive or hard brush. Otherwise,
it could scratch the camera lens and negatively affect the images.
 Consult an Authorized Mazda Dealer for repair, painting, or replacement of the front/rear
camera, front bumper and door mirrors.
 Heed the following cautions to assure that the 360°View Monitor operates normally.
 Do not modify the vehicle suspensions or lower/raise the vehicle body, or both.
 Always use wheels of the specified type and si ze for the front and rear wheels. Consult an
Authorized Mazda Dealer for tire replacement.
 When the display is cold, images may leave trai ls or the screen might be darker than usual,
making it difficult to check the vehicle surroundi ngs. Always confirm the safety at the front
and around the vehicle visually when driving.
 The method for parking/stopping the vehicle using the 360°View Monitor differs depending
on the road circumstances/conditions and th e vehicle conditions. When and how much you
turn the steering wheel will differ depending on the situation, , therefore always check the
vehicle surroundings directly with yo ur eyes while using the system.
Also, before using the system, always make sure that the vehicle can be parked/stopped in
the parking/stopping space.
NOTE
If there are water droplets, snow, or mud on the camera lens, wipe it off using a soft cloth.
If the camera lens is especially dirt y, wash it off with mild detergent.
If the area where the camera is installed, such as the liftgate or door mirrors, has been
damaged in a vehicle accident, the camera (position, installation angle) may have shifted.
Always consult an Authorized Mazda Dealer to have the vehicle inspected.
If the camera is subjected to excessive changes in temperature such as by pouring hot
water on the camera during cold weather, the 360°View Monitor may not operate
normally.
If the battery voltage is low, the screen might be temporarily difficult to view, however,
this does not indicate a problem.
When Driving
i-ACTIVSENSE
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Forward Sensing Camera (FSC)*
Your vehicle is equipped with a Forward Sensing Camera (FSC). The Forward Sensing
Camera (FSC) is positioned near the rearvi ew mirror and used by the following systems.
High Beam Control System (HBC)
Lane-keep Assist System (LAS) & Lane Departure Warning System (LDWS)
Traffic Sign Recognition System (TSR)
Advanced Smart City Brake Support (Advanced SCBS)
Smart City Brake Support (SCBS)
Mazda Radar Cruise Control with Stop & Go function (MRCC with Stop & Go function)
Smart Brake Support (SBS)
Forward Sensing Camera (FSC)
The Forward Sensing Camera (FSC) determines the conditions ahead of the vehicle while
traveling at night and detects traffic lanes. The distance in which the Forward Sensing
Camera (FSC) can detect objects varies depending on the surrounding conditions.
WA R N I N G
Do not modify the suspension:
If the vehicle height or inclination is changed, the system will not be able to correctly detect
vehicles ahead. This will result in the system not operating normally or mistakenly operating,
which could cause a serious accident.
CAUTION
 Do not apply accessories, stickers or film to the windshield near the Forward Sensing
Camera (FSC).
If the area in front of the Forward Sensing Came ra (FSC) lens is obstructed, it will cause the
system to not operate correctly. Consequently, each system may not operate normally
which could lead to an unexpected accident.
 Do not disassemble or modify th e Forward Sensing Camera (FSC).
When Driving
i-ACTIVSENSE
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Do not use the front bumper to push other vehicles or obstructions such as when pulling
out of a parking space. Otherwise, the radar sensor (front) could be hit and its position
deviated.
 Do not remove, disassemble, or mo dify the radar sensor (front).
 For repairs, replacement or paint work ar ound the radar sensor (front), consult an
Authorized Mazda Dealer.
 Do not modify the suspension. If the suspensi on are modified, the vehicle's posture could
change and the radar sensor (front) may not be able to correctly detect a vehicle ahead or
an obstruction.
NOTE
Under the following conditions, the radar sensor (front) may not be able to detect vehicles
ahead or obstructions correctly and each system may not operate normally.
The rear surface of a vehicle ahead does not reflect radio waves effectively, such as an
unloaded trailer or an automobile with a loading platform covered by a soft top,
vehicles with a hard plastic tailgate, and round-shaped vehicles.
Vehicles ahead with low vehicle height and thus less area for reflecting radio waves.
Visibility is reduced due to a vehicle ahead casting off water, snow, or sand from its tires
and onto your windshield.
The luggage compartment is loaded with heavy objects or the rear passenger seats are
occupied.
Ice, snow, or soiling is on the front surface of the front emblem.
During inclement weather such as rain, snow, or sand storms.
When driving near facilities or objects emitting strong radio waves.
Under the following conditions, the radar sensor (front) may not be able to detect vehicles
ahead or obstructions.
The beginning and end of a curve.
Roads with continuous curves.
Narrow lane roads due to road construction or lane closures.
The vehicle ahead enters the radar sensor's blind spot.
The vehicle ahead is running abnormally due to accident or vehicle damage.
Roads with repeated up and down slopes
Driving on poor roads or unpaved roads.
The distance between your vehicle and the vehicle ahead is extremely short.
A vehicle suddenly comes close such as by cutting into the lane.
To prevent incorrect operation of the system, use tires of the same specified size,
manufacturer, brand, and tread pattern on all four wheels. In addition, do not use tires
with significantly different wear patterns or tire pressures on the same vehicle (Including
the temporary spare tire).
If the battery power is weak, the system may not operate correctly.
When Driving
i-ACTIVSENSE
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Maintenance IntervalNumber of months or kilometers (miles), whichever comes first.
Months 6 1218243036424854606672
×1000 km 8 1624324048566472808896
×1000 miles 5 10 15 20 25 30 35 40 45 50 55 60
Front and rear suspension, ball joints and wheel
bearing axial play III
Rear differential oil
*7
Transfer oil*7
Driveshaft dust boots II I
Bolts and nuts on chassis and body TTT
Exhaust system and heat shields Inspect every 72,000 km (45,000 miles) or 5 years.
All locks and hinges LLLLLLLLLLLL
Washer fluid level IIIIIIIIIIII
Emergency flat tire repair kit (if equipped)
*8Inspect annually.
Cabin air filter Replace every 48,000 km (30,000 miles) or 2 years.
Chart symbols:
I: Inspect: Inspect and clean, repair, ad just, fill up, or replace if necessary.
R: Replace
L: Lubricate
C: Clean
T: Tighten
D: Drain
Remarks:
*1 Top up with new diesel exhaust fluid in the urea tank once a year.*2 Check the total driving mileage for the last three years. If 19,200 km (12,000 miles) or more, top up with new diesel exhaust fluid in the urea tank.
If less than 19,200 km (12,000 miles), repl ace diesel exhaust fluid in the urea tank.
*3 Replace when glow indicator light is continuously ON. Authorized Mazda dealer can replace all the glow
plugs without charge if indicator light comes ON earlier than 240,000 km (150,000 miles).
*4 Reset the engine oil data whenever replacing the engi ne oil regardless of the message/wrench indicator light
display.
*5 Use of FL-22 is recommended when replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*6 According to state/provincial and fede ral regulations, failure to perform maintenance on these items will not
void your emissions warranties. However, Mazda recomme nds that all maintenance services be performed at
the recommended time or mileage/kilometer period to ensure long-term reliability.
*7 If this component has been submerged in water, the oil should be replaced.*8 Check the tire repair fluid expiration date every year when performing the periodic maintenance. Replace the
tire repair fluid bottle withnew one before the expiration date.
Maintenance and Care
Scheduled Maintenance
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