2020 MAZDA MODEL CX-5 phone

Keys
WA R N I N G
Do not leave the key in your vehicle with
children and keep them in a place where
your children will not find or play with
them:
Leaving children in a vehicle with the key is
dangerous. This could result in someone
being badly injured or even killed. Children
may find these keys to be an interesting toy
to play with and could cause the power
windows or other controls to operate, or
even make the vehicle move.
CAUTION
Because the key (transmitter) uses
low-intensity radio waves, it may not
function correctly under the following
conditions:
 The key is carried with communication
devices such as cellular phones.
 The key contacts or is covered by a
metal object.
 The key is near electronic devices such
as personal computers.
 Non-Mazda genuine electronic
equipment is installed in the vehicle.
 There is equipment which discharges
radio waves near the vehicle.
 The key (transmitter) may consume
battery power excessively if it receives
high-intensity radio waves. Do not place
the key near electronic devices such as
televisions or personal computers.
 To avoid damage to the key
(transmitter), DO NOT:
 Drop the key.
 Get the key wet.
 Disassemble the key.
 Expose the key to high temperatures
on places such as the dashboard or
hood, under direct sunlight.
 Expose the key to any kind of magnetic
field.
 Place heavy objects on the key.
 Put the key in an ultrasonic cleaner.
 Put any magnetized objects close to
the key.
NOTE
The driver must carry the key to ensure the
system functions properly.
Ty p e A
Auxiliary key
Transmitter
Removing the auxiliary key
Pull out the auxiliary key from the
transmitter while pressing the knob.
Knob
Before Driving
Keys
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Operational Range
The system operates only when the driver
is in the vehicle or within operational
range while the key is being carried.
NOTE
When the battery power is low, or in
places where there are high-intensity radio
waves or noise, the operational range may
become narrower or the system may not
operate. For determining battery
replacement, Refer to Keyless Entry
System on page 3-4.
▼ Locking, Unlocking the Doors and
the Liftgate
Exterior antenna
Operational range 80cm (31in)
80cm (31in)
80cm (31in)Lock
Exterior antenna
Operational range
80cm (31in)
80cm (31in)Unlock
NOTE
The system may not operate if you are
too close to the windows or door
handles, or liftgate.
If the key is left in the following areas
and you leave the vehicle, the doors may
be locked depending on the radio wave
conditions even if the key is left in the
vehicle.
Around the dashboard
In the storage compartments such as
the glove compartment or the center
console
Next to a communication device such
as a mobile phone
▼
Opening the Liftgate
Exterior antenna
80cm (31in)
Operational range
Before Driving
Advanced Keyless Entry System
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Next to a communication device such
as a mobile phone
When the ignition is switched to ACC or
ON, the vehicle lock-out prevention
feature prevents you from locking
yourself out of the vehicle.
All doors and the liftgate will
automatically unlock if they are locked
using the power door locks with any
door or the liftgate open.
The vehicle lock-out prevention feature
does not operate while the ignition is
switched off.
When all doors and the liftgate are
locked using the power door lock with
any door or the liftgate open, the closed
doors and the liftgate are locked. After
that, when all doors and the liftgate are
closed, all doors and the liftgate are
locked. However, if the key is inside the
vehicle, all doors and the liftgate are
automatically unlocked.
(With the advanced keyless function)
The beep sound is heard for about 10
seconds to notify the driver that the key
has been left in the vehicle.
(Without the advanced keyless
function)
The horn sound is heard twice to notify
the driver that the key has been left in
the vehicle.
(Door unlock (control) system with
collision detection)
This system automatically unlocks the
doors and the liftgate in the event the
vehicle is involved in an accident to
allow passengers to get out of the
vehicle immediatel y and prevent being
trapped inside. While the ignition is
switched ON and in the event the vehicle
receives an impact strong enough to
inflate the air bags, all the doors and the
liftgate are automatically unlocked after
about 6 seconds have elapsed from the
time of the accident.
The doors and the liftgate may not
unlock depending on how an impact is
applied, the force of the impact, and
other conditions of the accident.
If door-related systems or the battery is
malfunctioning, the doors and the
liftgate will not unlock.
▼ Locking, Unlocking with Request
Switch (With the advanced keyless
function)
All doors and the liftgate can be locked/
unlocked by pressing the request switch on
the front doors while the key is being
carried.
The request switch on
the liftgate can only
be used to lock all doors and the liftgate.
Front doors
Request switch
Before Driving
Doors and Locks
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NOTE
The keys carry a unique electronic code.
For this reason, and to assure your
safety, obtaining a replacement key
requires some waiting time. They are
only available through an Authorized
Mazda Dealer.
Always keep a spare key in case one is
lost. If a key is lost, consult an
Authorized Mazda Dealer as soon as
possible.
If you lose a key, an Authorized Mazda
Dealer, will reset the electronic codes of
your remaining keys and immobilizer
system. Bring all the remaining keys to
the Authorized Mazda Dealer to reset.
Starting the vehicle with a key that has
not been reset is not possible.
▼Operation
NOTE
The engine may not start and security
indicator light may illuminate or flash if
the key is placed in an area where it is
difficult for the system to detect the
signal, such as on the dashboard or in
the glove compartment. Move the key to
a location within
the signal range,
switch the ignition off, and then restart
the engine.
Signals from a TV or radio station, or
from a transceiver or mobile telephone
could interfere with your immobilizer
system. If you are using the proper key
and the engine fails to start, check the
security indicator light.
Arming
The system is armed when the ignition is
switched from ON to off.
The security indicator light in the
instrument cluster flashes every 2 seconds
until the system is disarmed.

Disarming
The system is disarmed when the ignition
is switched ON with the correct
programmed key. The security indicator
light illuminates for about 3 seconds and
then turns off. If the engine does not start
with the correct key, and the security
indicator light remains illuminated or
flashing, try the following:
Make sure the key is within the
operational range for signal transmission.
Switch the ignition off, and then restart the
engine. If the engine does not start after 3
or more tries, contact an Authorized
Mazda Dealer.
NOTE
If the security indicator light flashes
continuously while you are driving, do
not shut off the engine. Go to an
Authorized Mazda Dealer, and have it
checked. If the engine is shut off while
the indicator light is flashing, you will
not be able to restart it.
Because the electronic codes are reset
when the immobilizer system is repaired,
the keys are needed. Make sure to bring
all the keys to an Authorized Mazda
Dealer, so that they can be programmed.
Before Driving
Security System
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NOTE
To program the remaining two HomeLink
buttons, go back to Step 1 of
Programming the HomeLink System and
repeat the procedure.
For questions or comments, please contact
HomeLink at www.homelink.com or
www.youtube.com/HomeLinkGentex , or
the HomeLink toll-free hotline at
1-800-355-3515 (for calls placed outside
of the USA, Canada, and Puerto Rico,
international rates will apply and may
differ based on landline or mobile phone).
▼ Gate operator/Canadian
Programming
Canadian radio-frequency laws require
transmitter signals to “time-out” (or quit)
after several seconds of transmission
―
which may not be long enough for
HomeLink to pick up the signal during
programming. Similar to this Canadian
law, some U.S. gate operators are designed
to “time-out” in the same manner.

If you live in Canada or are having
difficulties programming a gate operator
by using the programming procedures
(regardless of where you live), replace
Step 3 of Programming the HomeLink
System with the following:
NOTE
If programming a garage door opener or
gate operator, it is advised to unplug the
device during the “cycling” process to
prevent possible overheating.
While the indicator light is flashing in
amber, press the button on the hand-held
transmitter for 2 seconds and release it
repeatedly until the i ndicator light changes
from amber to green.
Go back to Step 4 of Programming the
HomeLink System to complete the
procedure.
▼ Operating the HomeLink System
Press the programmed HomeLink button
to operate a programmed device.
▼Reprogramming the HomeLink
system
To program a device to HomeLink using a
HomeLink button previously trained,
follow these steps:
1. Press and hold the desired HomeLink
button. DO NOT release the button.
2. After 20 seconds, the indicator light flashes in amber. After the indicator
light flashes, release the HomeLink
button.
3. Go back to Step 2 of Programming the HomeLink System to complete the
procedure.
NOTE
If the programming has not been
completed, the system returns to the
previous programming.
▼Erasing Programmed HomeLink
Buttons
NOTE
All of the programmed HomeLink
buttons are reset. Individual buttons
cannot be reset, however, individual
buttons can be reprogrammed. For
individual button reprogramming, refer
to Reprogramming the HomeLink
System (page 4-95).
When Driving
Switches and Controls
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Basic Operation Method
NOTE
The explanation of functions described in this manual may differ from the actual
operation, and the shapes of screens and buttons and the letters and characters displayed
may also differ from the actual appearance.
Additionally, depending on future software updates, the content may successively change
without notice.
For additional information regarding Mazda Connect, please refer to the following
We b s i t e .
http://infotainment.mazdahandsfree.com/
Audio Set has 3 different human interfaces.
Commander switch
Touch panel
Voice recognition with steering switch and microphone
Refer to Voice Recognition on page 5-74.
▼ Commander switch operation
NOTE
For safety reasons, some operations are disabled while the vehicle is being driven.
Volume dial operation
Volume dial
Press the volume dial to mute and pause. Howe
ver, while an audio source which cannot be
paused such as FM radio is playing, only mute is available. Press the volume dial again to
resume the audio.
Turn the volume dial to adjust the volume. The volume increases by turning the dial
clockwise, and decreases by turning it counterclockwise.
Interior Features
Audio Set
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Switches around commander knob
The following operations can be done by pressing the switches around the commander
knob.
: Displays the home screen.
: Displays the Entertainment screen.
: Displays the Navigation screen (Only na vigation-equipped vehicles). For operation
of the Navigation screen, refer to the navigation system manual. If the SD card for the
navigation system is not inserted, the compass indicating the direction in which the vehicle
is moving is displayed.
: Displays the Favorites screen. Long-press to store particular items in Favorites. (Radio,
phonebook and destination of the navigation system can be programmed.)
: Returns to previous screen.
Commander knob operation

(Selection of icons on screen)
1. Tilt or turn the commander knob and move the cursor to the desired icon.
2. Press the commander knob and select the icon.
NOTE
Long-press operation of the commander knob is also possible for some functions.
Interior Features
Audio Set
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How to use Apple CarPlay™*
▼What is Apple CarPlay™?
Apple CarPlay™ allows you to make calls, send or receive messages, and listen to music
using your iPhone
® with the vehicle's audio system, or
search for destinations using the
maps. In addition, voice recognition operation is possible using Siri
®.
CAUTION
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF APPLE CARPLAY™ (“THE
APPLICATION”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY
QUALITY, PERFORMANCE, ACCURACY AND EFFO RT IS WITH YOU TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, AND THAT THE APPLICATION AND INFORMATION ON THE
APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT
WARRANTY OF ANY KIND, AND MAZDA HERE BY DISCLAIMS ALL WARRANTIES AND
CONDITIONS WITH RESPECT TO THE APPLICATION AND INFORMATION ON THE
APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABIL ITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURP OSE, ACCURACY, QUIET ENJOYMENT, AND
NONINFRINGEMENT OF THIRD PARTY RIGHTS. AS EXAMPLES, AND WITHOUT LIMITATION,
MAZDA DISCLAIMS ANY WARRANTY REGARDING THE ACCURACY OF DATA PROVIDED BY
THE APPLICATION, SUCH AS THE ACCURACY OF DIRECTIONS, ESTIMATED TRAVEL TIME,
SPEED LIMITS, ROAD CONDITIONS, NEWS, WEATHER, TRAFFIC, OR OTHER CONTENT
PROVIDED BY APPLE, ITS AFFILIATES, OR THIRD PARTY PROVIDERS; MAZDA DOES NOT
GUARANTEE AGAINST LOSS OF APPLICATION DATA, WHICH MAY BE LOST AT ANY TIME;
MAZDA DOES NOT GUARANTEE THAT THE APPLICATION OR ANY SERVICES PROVIDED
THROUGH THEM WILL BE PROVIDED AT ALL TI MES OR THAT ANY OR ALL SERVICES WILL BE
AVAILABLE AT ANY PARTICULAR TIME OR LOCATION. FOR EXAMPLE, SERVICES MAY BE
SUSPENDED OR INTERRUPTED WITHOUT NOTI CE FOR REPAIR, MAINTENANCE, SECURITY
FIXES, UPDATES, ETC., SERVIC ES MAY BE UNAVAILABLE IN YOUR AREA OR LOCATION, ETC.
IN ADDITION, YOU UNDERSTAND THAT CHANGES IN THIRD PARTY TECHNOLOGY OR
GOVERNMENT REGULATION MAY RENDER THE SERVICES AND/OR APPLICATIONS
OBSOLETE AND/OR UNUSABLE.
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL MAZDA OR ITS AFFILIATES
BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES
FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE TO TRANSMIT OR RECEIVE
ANY DATA, BUSINESS INTERRUPTION OR AN Y OTHER COMMERCIAL DAMAGES OR LOSSES,
ARISING OUT OF OR RELATED TO THE APPLICATION OR YOUR USE OF OR INABILITY TO USE
THE APPLICATION OR INFORMATION ON THE APPLICATION.
Interior Features
Audio Set
*Some models.5-41
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