2020 MAZDA MODEL 3 HATCHBACK service

Thank you for choosing a Mazda. We at Mazda design and build vehicles with complete
customer satisfaction in mind.

To help ensure enjoyable and trouble-free operation of your Mazda, read this manual
carefully and follow its recommendations.

An Authorized Mazda Dealer knows your vehicle best. So when mai ntenance or service is
necessary, that's the place to go.

Our nationwide network of Mazda professionals is dedicated to p roviding you with the best
possible service.

We assure you that all of us at Mazda have an ongoing interest in your motoring pleasure
and in your full satisfaction with your Mazda product.
Mazda Motor Corporation
HIROSHIMA, JAPAN

Important Notes About This Manual
Keep this manual in the glove com partment as a handy reference for the safe and enjoyable use of your Mazda.
Should you resell the vehicle, leave this manual with it for th e next owner.

All specifications and descriptio ns are accurate at the time of printing. Because improvement is a constant goal
at Mazda, we reserve the right to make changes in specifications at any time without notice and without obliga‐
tion.

Air Conditioner and the Environment
Your Mazda's genuine air condit ioner is filled with a refrigerant that has been found not to damage the earth's
ozone layer. If the air conditione r does not operate properly, consult an Authorized Mazda Dealer.
Perchlorate
Certain components of this vehicle such as [air bag modules, se at belt pretensioners, lithium batteries,…] may
contain Perchlorate Material-- Special handling may apply for s ervice or vehicle end of life disposal. See
www.dtsc.ca.gov/hazardouswaste/perchlorate.

Please be aware that this manual applies to all models, equipme nt and options. As a result, you may find
some explanations for equipment not installed on your vehicle.

©2019 Mazda Motor CorporationJuly 2019 (Print1)
A Word to Mazda Owners
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(With theft-deterrent system)
If the lock button is pressed with all the
doors and liftgate closed, the hazard
warning lights will flash and the
theft-deterrent system is armed.
Unlock button
To unlock the driver's door and fuel-filler
lid, press the unlock button and the hazard
warning lights will flash twice.
(With the advanced keyless function)
A beep sound will be heard twice.

To unlock the other doors and liftgate,
press the unlock button again within 5
seconds and two more beep sounds will be
heard.
NOTE
The system can be set to unlock all the
doors, fuel-filler lid and liftgate when
pressing the unlock button once.
Refer to the Settings section in the
Mazda Connect Owner's Manual.
(Auto re-lock function)
After unlocking with the key, all the
doors, fuel-filler lid and liftgate will
automatically lock if any of the
following operations are not performed
within about 60 seconds. If your vehicle
has a theft-deterrent system, the hazard
warning lights will flash for
confirmation.
The time required fo r the doors to lock
automatically can be changed.
Refer to the Settings section in the
Mazda Connect Owner's Manual.
A door or the liftgate/trunk lid is
opened.
The ignition is switched to any
position other than off.
(With theft-deterrent system)
When the doors are unlocked by
pressing the unlock button on the key
while the theft-deterrent system is turned
off, the hazard warning lights will flash
twice to indicate that the system is
turned off.
Trunk button (4–door)
To open the trunk lid, press and hold the
trunk button until the trunk lid opens.
Panic button
If you witness from a distance someone
attempting to break into or damage your
vehicle, press and hold the panic button to
activate the vehicle's alarm. Call
emergency services if necessary.
NOTE
The panic button will work whether any
door or the liftgate/trunk lid is open or
closed.
Before Driving
Keys
3-6
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Mazda Radar Cruise
Control (MRCC) (Manual
Transmission)
*
▼Mazda Radar Cruise Control
(MRCC)
The MRCC system is designed to maintain
headway control
*1 with a vehicle ahead
according to your vehicle's speed using a
front radar sensor to detect the distance to
the vehicle ahead and a preset vehicle
speed without you having to use the
accelerator or brake pedals.
*1 Headway Control: Control of the distance between your vehicle and the
vehicle ahead detected by the MRCC
system.
Additionally, if your vehicle starts closing
in on the vehicle ahead such as if the
vehicle ahead brakes suddenly, a warning
sound and a warning indication in the
display are activated simultaneously to
alert you to maintain a sufficient distance
between the vehicles.
Also refer to the following before using
the MRCC.
Front radar sensor (page 4-204)
WA R N I N G
Do not rely completely on the MRCC:
The MRCC system has detection limitations
depending on the type of vehicle ahead
and its conditions, the weather conditions,
and the road conditions. Additionally, the
system may be unable to decelerate
sufficiently to avoid hitting the vehicle
ahead if the vehicle ahead applies the
brakes suddenly or another vehicle cuts
into the driving lane, which could result in
an accident.
Always drive carefully and verify the
surrounding conditions and depress the
brake pedal or accelerator pedal while
keeping a safe distance from vehicles
ahead or on-coming vehicles.
Do not use the MRCC system in the
following locations. Using the MRCC
system at the following locations may
result in an unexpected accident:
 General roads other than highways
(Driving under these conditions using the
MRCC system is not possible.)
 Roads with sharp curves and where
vehicle traffic is heavy with insufficient
space between vehicles, or roads where
frequent and repetitive acceleration and
deceleration occur (Driving under these
conditions using the MRCC is not
possible).
 When entering and exiting interchanges,
service areas, and parking areas of
highways (If you exit a highway while
headway control is in use, the vehicle
ahead will no longer be tracked and your
vehicle may accelerate to the set speed).
When Driving
i-ACTIVSENSE
4-118*Some models.
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AUTOHOLD (page 4-69)
Forward Sensing Camera (FSC) (page
4-200)
Front radar sensor (page 4-204)
WA R N I N G
Do not rely completely on the MRCC with
Stop & Go function:
The MRCC with Stop & Go function system
has detection limitations depending on the
type of vehicle ahead and its conditions,
the weather conditions, and the road
conditions. Additionally, the system may be
unable to decelerate sufficiently to avoid
hitting the vehicle ahead if the vehicle
ahead applies the brakes suddenly or
another vehicle cuts into the driving lane,
which could result in an accident.
Always drive carefully and verify the
surrounding conditions and depress the
brake pedal or accelerator pedal while
keeping a safe distance from vehicles
ahead or on-coming vehicles.
Do not use the MRCC with Stop & Go
function system in the following locations.
Using the MRCC with Stop & Go function
system at the following locations may
result in an unexpected accident:
General roads other than highways
(Driving under these conditions using the
MRCC with Stop & Go function system is
not possible.)
Roads with sharp curves and where
vehicle traffic is heavy with insufficient
space between vehicles, or roads where
frequent and repetitive acceleration and
deceleration occur (Driving under these
conditions using the MRCC with Stop &
Go function is not possible).
 When entering and exiting interchanges,
service areas, and parking areas of
highways (If you exit a highway while
headway control is in use, the vehicle
ahead will no longer be tracked and your
vehicle may accelerate to the set speed).
 Slippery roads such as ice or snow-bound
roads (Tires could spin causing you to
lose vehicle control, or the stop hold
control may not operate.)
 Long, descending slopes (to maintain
distance between vehicles, the system
automatically and continuously applies
the brakes which could result in the loss
of brake power.)
 Slopes with a steep gradient (The vehicle
ahead may not be detected correctly,
your vehicle may slide while stopped by
the stop hold control, and it may
accelerate suddenly after it starts
moving.)
 Two-wheeled vehicles such as
motorcycles or bicycles are ahead.
For safety purposes, switch the MRCC with
Stop & Go function system off when it is not
being used.
Leaving the MRCC with Stop & Go function
system turned on when it is not in use is
dangerous as it could operate
unexpectedly, resulting in an accident.
When Driving
i-ACTIVSENSE
4-127
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When entering and exiting interchanges,
service areas, and parking areas of
expressways (If you exit an expressway
while headway control is in use, the
vehicle ahead will no longer be tracked
and your vehicle may accelerate to the
set speed).
 Slippery roads such as icy or
snow-covered roads (Tires could spin
causing you to lose vehicle control, or the
stop hold control may not operate.)
 Long, descending slopes (to maintain
distance between vehicles, the system
automatically and continuously applies
the brakes which could result in the loss
of brake power.)
 Two-wheeled vehicles such as
motorcycles or bicycles are ahead.
 (Automatic transmission vehicle)
Slopes with a steep gradient (The vehicle
ahead may not be detected correctly,
your vehicle may slip while stopped by
the stop hold control, or it may
accelerate suddenly after it starts
moving.)
 Driving under bad weather conditions
(rain, fog, and snow).
 The vehicle is driven on slippery roads
such as icy or snow -covered roads and
unpaved roads (Tires could spin causing
you to lose vehicle control, or the stop
hold control may not operate.)
 Tires of a different specified size are used,
such as a temporary spare tire.
 Tires with insufficient tread are used.
 The tire pressures are not adjusted to the
specified pressure.
 The vehicle is being used to tow a
camper or boat trailer.
 Tire chains are used.The vehicle is driven on roads with lane
lines other than white (yellow) lines, such
as an expressway.

Do not get out of the vehicle while the stop
hold control is operating.
(Automatic transmission vehicle)
Getting out of the vehicle while the stop
hold control is operating is dangerous as
the vehicle may move unexpectedly and
result in an accident. Before getting out of
the vehicle, switch the TJA off, apply the
parking brake, and then shift the selector
lever to the P position.

CAUTION
Turn the system off when the vehicle is
running on a chassis roller.
Heed the following cautions so that the TJA
can operate normally.
 Turn the system off when the vehicle is
running on a chassis roller.
 Do not modify the vehicle's suspensions.
 Always use wheels of the specified size
for the front and rear wheels. Consult an
Authorized Mazda Dealer for tire
replacement.

NOTE
The headway control does not detect the
following as physical objects.
Vehicles approaching in the opposite
direction
Pedestrians
When Driving
i-ACTIVSENSE
4-138
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5Interior Features
Use of various features for ride comfort, including air-conditioning
system and audio system.
Climate Control System.................... 5-2 Operating Tips.............................. 5-2
Vent Operation.............................. 5-3
Manual Type................................. 5-5
Fully Automatic Type................... 5-9
Mazda Connect................................ 5-14 What is Mazda Connect ?........... 5-14
Mazda Connect Basic
Operations...................................5-17
Connected Service (U.S.A
only)............................................5-33
Interior Equipment......................... 5-34
Sunvisors.................................... 5-34
Interior Lights............................. 5-35
Accessory Socket........................5-37
Cup Holder................................. 5-38
Bottle Holder.............................. 5-40
Assist Grips................................ 5-40
Rear Coat Hooks....... ..................5-41
Storage Compartments............... 5-41
5-1
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What is Mazda Connect ?
▼What is Mazda Connect ?
This manual only indicates a part of the information for Mazda Connect. For details, check
the Web owner's manual at the Mazda site for each country and r
egion.

1. Radio
2. Bluetooth
® Audio/Hands-Free Call/SMS (Short Message Service)
3. USB Audio/USB Video
4. USB port
*1/SD card slot*2
5. SD card (Navigation system)*
*
1 The location of the USB slot differs depending on the vehicle model.
*2 The SD card slot is for the navigation system only. For vehicles with the navigation
system, the SD card (Mazda genuine) with stored map data is ins erted into the SD card
slot and used.
Interior Features
Mazda Connect
5-14*Some models.
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NOTE
Some commands may not be usable depending on the region and equipment.
Some commands cannot be used depending on the device connection conditions and the
use conditions.
▼Appendix
Gracenote® Database
When audio CDs are played, the unit searches the database store
d in the vehicle for the
album name, artist name, genre, title, and album art, and if th ere is a match in the vehicle's
database compilation to the music being played, each type of mu sic information is
automatically added (Album art only for MP3/WMA/AAC CDs and whe n playing USB
audio and Bluetooth
® audio). The database information stored in this device uses database
information in the Gracenote
® music recognitions service.
SiriusXM Travel Link
®*
CAUTION
ADVISORY ONLY
The weather information is subject to service interruptions and may contain errors or
inaccuracies and consequently sh ould not be relied upon exclusively. You are urged to check
alternate weather information sources prior to making safety related decisions. You
acknowledge and agree that you sh all be solely responsible for use of the information and all
decisions taken with respect thereto. By using this weather service, you release and waive any
claims against Sirius XM Radio Inc. and Mazd a Motor Corporation and all of their respective
affiliates with regard to this service.
SiriusXM
® Satellite Radio*
Products/applications shall display “Call [Appropriate Phone Nu mber] to Enable Services”
for any unsubscribed SiriusXM Data Service(s).
This shall be shown on the same screen as the Radio ID and the service subscription status:
Contact your SiriusXM Representative for the appropriate call c enter phone number.
U.S.A.: 1-877-447-0011
Canada: 1-877-438-9677
Interior Features
Mazda Connect
*Some models.5-25
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