2020 LINCOLN MKZ trailer

ROADSIDE ASSISTANCE
Vehicles sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a vehicle
concern, Lincoln Motor Company offers a
complimentary roadside assistance program.
This program is separate from the New
Vehicle Limited Warranty.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000 mi (110,000 km)
(whichever comes first) for subsequent
owners.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the client's responsibility). •
Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2 gal (8 L)
of gasoline fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within 100 ft (30 m)
of a paved or county maintained road,
no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 100 mi (160 km)
of the disablement location or to the
nearest Lincoln dealer. If a client requests
a tow to a selling or preferred dealer that
is more than
100 mi (160 km) from the
disablement location, the client is
responsible for any mileage costs in
excess of
100 mi (160 km).
• Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle
is operational but the trailer is not, then
the trailer does not qualify for any
roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
United States clients who require roadside
assistance, call 1-800-521-4140 or contact
Roadside Assistance using the Lincoln Way
mobile app.
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When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is for use
during emergencies only. Operate your
vehicle in fail-safe mode only as long as
necessary to bring your vehicle to rest in
a safe location and seek immediate repairs.
When in fail-safe mode, your vehicle will
have limited power, will not be able to
maintain high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury. WARNING: Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap with
a thick cloth to prevent the possibility of
scalding and slowly remove the cap.
Failure to follow this instruction could result
in personal injury. Your vehicle has limited engine power when
in the fail-safe mode, drive your vehicle with
caution. Your vehicle does not maintain
high-speed operation and the engine may
operate poorly.
Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:
1. Pull off the road as soon as safely
possible and switch the engine off.
2. If you are a member of a roadside assistance program, we recommend that
you contact your roadside assistance
service provider.
3. If this is not possible, wait a short period
for the engine to cool.
4. Check the coolant level. If the coolant level is at or below the minimum mark,
add prediluted coolant immediately.
5. When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage. Engine Coolant Temperature
Management
(If Equipped) WARNING:
To reduce the risk of
crash and injury, be prepared that the
vehicle speed may reduce and the vehicle
may not be able to accelerate with full
power until the coolant temperature
reduces.
If you tow a trailer with your vehicle, the
engine may temporarily reach a higher
temperature during severe operating
conditions, for example ascending a long or
steep grade in high ambient temperatures.
At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display.
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Note:
Automatic transmission fluid expands
when warmed. To obtain an accurate fluid
check, drive the vehicle approximately 20 mi
(30 km) until it is warmed up. If your vehicle
has been operated for an extended period
at high speeds, in city traffic during hot
weather or pulling a trailer, the vehicle
should be switched off until normal operating
temperatures are reached to allow the fluid
to cool before checking. Depending on
vehicle use, cooling times could take up to
30 minutes or longer.
Refer to your scheduled maintenance
information for scheduled intervals for fluid
checks and changes. Your transmission does
not consume fluid. However, the fluid level
should be checked if the transmission is not
working properly. For example, if the
transmission slips or shifts slowly or if you
notice some sign of fluid leakage.
1. Drive the vehicle
20 mi (30 km) or until it
reaches normal operating temperature
2. Park the vehicle on a level surface and engage the parking brake. 3.
With the parking brake engaged and your
foot on the brake pedal, start the engine
and move the gearshift lever through all
of the gear ranges. Allow a minimum of
10 seconds for each gear to engage.
4. Put the gearshift lever in park (P) and leave the engine running.
Note: You will need to move the air filter
assembly to access the transmission
dipstick.
5. Remove the dipstick, wiping it clean with
a clean, dry lint free rag. If necessary,
refer to Under hood overview in this
chapter for the location of the dipstick.
6. Install the dipstick making sure it is fully seated in the filler tube by turning it to
the locked position.
7. Remove the dipstick and inspect the fluid
level. The fluid should be in the
designated areas for normal operating
temperature. Moving the Air Filter Assembly (Accessing
the Dipstick) WARNING:
Do not start the engine
with the air filter removed. This can cause
damage not covered by the vehicle
Warranty and can result in serious injury. 1. Shut the engine off.
2. Clean the area around the clamps that
connect the air filter assembly to the
rubber hoses (A).
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High fluid level
If the fluid level is above the MAX range of
the dipstick, remove fluid to reach the
hashmark level.
Note:
Fluid level above the MAX level may
cause shift or engagement concerns or
possible damage. High fluid levels can be
caused by an overheating condition. If your
vehicle has been operated for an extended
period at high speeds, in city traffic during
hot weather or pulling a trailer, the vehicle
should be switched off until normal operating
temperatures are reached. Depending on
vehicle use, cooling times could take up to
30 minutes or longer. Adjusting Automatic Transmission Fluid
Levels
Before adding any fluid, make sure the
correct type is used. The type of fluid used
is normally indicated on the dipstick and also
in the Technical Specifications section in this
chapter.Note:
An overfill condition of transmission
fluid may cause shift or engagement
concerns or possible damage.
Do not use supplemental transmission fluid
additives, treatments or cleaning agents. The
use of these materials may affect
transmission operation and result in damage
to internal transmission components.
Reinstall the air filter assembly. After the fluid
level has been checked and adjusted as
necessary, do the following:
1. Shut the engine off.
2. Loosen the clamp holding the air filter assembly to the rubber hose.
3. Rotate the air filter assembly 90 degrees
clockwise without disconnecting the
sensor.
4. Seat the air filter assembly back into the
grommets by pushing down on the air
filter assembly.
5. Tighten the clamp.
6. Install and tighten two bolts that attach air filter assembly to the front of the
vehicle.
7. Install the bolt cover (if equipped).
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Driving with a T-type Mini-spare or Full-size
Dissimilar Spare with Label on Wheel
Do not:
•
Exceed 50 mph (80 km/h).
• Load the vehicle beyond maximum
vehicle load rating listed on the Safety
Compliance Label.
• Tow a trailer.
• Use snow chains on the end of the
vehicle with the dissimilar spare tire.
• Use more than one dissimilar spare tire
at a time.
• Use commercial car washing equipment.
• Try to repair the dissimilar spare tire.
Use of the above dissimilar spare wheel at
any one wheel location can lead to
impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability. •
Wet weather driving capability.
• All-wheel driving capability, if applicable.
Driving with a Full-size Dissimilar Spare
Wheel and Tire Assembly
Do not:
• Exceed
70 mph (113 km/h).
• Use more than one dissimilar spare
wheel and tire assembly at a time.
• Use commercial car washing equipment.
• Use snow chains on the end of the
vehicle with the dissimilar spare wheel
and tire assembly.
Use of the above dissimilar spare wheel at
any one wheel location can lead to
impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability. Give additional caution to the following when
driving with the full-size dissimilar spare
wheel and tire assembly:
•
Towing a trailer.
• Driving vehicles equipped with a camper
body.
• Driving vehicles with a load on the cargo
rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly and
seek service as soon as possible.
Changing a Road Wheel Procedure WARNING:
When one of the front
wheels is off the ground, the transmission
alone will not prevent the vehicle from
moving or slipping off the jack, even if the
transmission is in park (P).
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Towing a Trailer or Using a Car-top Carrier
Change the engine oil and filter as indicated by the information display\
and perform the services listed in the
Normal Scheduled Maintenance chart.
As required
Inspect the rear axle and U-joints.
Inspect frequently, service
as required
See the axle maintenance items under Exceptions.
Every 30,000 mi
(48,000 km) Change the automatic transmission fluid.
Replace the spark plugs.
Every
60,000 mi
(96,000 km)
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Switching Rear Auto Mode On and Off........438
Switching Recirculated Air On and Off.........437
Switching the Air Conditioning On and
Off......................................................................436
Switching the Climate Controlled Seats On and Off..............................................................436
Switching the Climate Control On and Off......................................................................436
Switching the Heated Exterior Mirrors On and Off.......................................................................437
Switching the Heated Rear Window On and Off.......................................................................437
Switching the Heated Seats On and Off......437
Switching the Heated Steering Wheel On and Off.......................................................................437
Switching the Heated Windshield On and Off.......................................................................437
Switching the Rear Climate Controlled Seats On and Off.......................................................438
Switching the Rear Heated Seats On and Off......................................................................438
Switching the Rear Ventilated Seats On and Off......................................................................438
Switching the Ventilated Seats On and Off......................................................................438
Climate Control..............................................135
Climate Controlled Seats............................149
Cooled Seats........................................................150 Connected Vehicle
......................................395
Connecting the Vehicle to a Mobile
Network............................................................395
Connected Vehicle Limitations.................395
Connected Vehicle Requirements...........395
Connected Vehicle – Troubleshooting.........................................396
Connecting the Vehicle to a Mobile Network.......................................................395
Connecting Lincoln Way to the Modem.......395
Enabling and Disabling the Modem..............395
What Is the Modem............................................395
Connecting the Vehicle to a Wi-Fi Network.......................................................395
Coolant Check See: Engine Coolant Check............................308
Crash Sensors and Airbag Indicator
..........53
Creating a MyKey...........................................63 Programming and Changing Configurable
Settings...............................................................64
Creating a Wi-Fi Hotspot............................398 Connecting a Device to the Wi-Fi
Hotspot.............................................................398
Finding the Wi-Fi Hotspot Name and Password..........................................................398
Cross Traffic Alert.........................................239 Cross Traffic Alert Behavior When Trailer is
Attached...........................................................242 Cross Traffic Alert Indicator.............................243
Cross Traffic Alert Information
Messages.........................................................243
Cross Traffic Alert System Limitations..........242
Cross Traffic Alert System Sensors...............242
Switching the System On and Off..................242
Using Cross Traffic Alert...................................
239
Cruise Control
................................................221
Cruise Control Indicators...........................222
Cruise Control - Vehicles With: Adaptive Cruise Control With Stop and Go
............82
Cruise Control - Vehicles With: Cruise Control............................................................83
Customer Assistance
..................................272
D
Data Recording
................................................10
Comfort, Convenience and Entertainment
Data.......................................................................12
Event Data................................................................11
Service Data............................................................10
Services That Third Parties Provide..................12
Services That We Provide...................................12
Vehicles With a Modem.......................................13
Vehicles With an Emergency Call System.......14
Vehicles With SYNC..............................................13
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Sources.................................................................423
Supported Media Players, Formats and
Metadata Information....................................435
USB Ports.............................................................435
Environment......................................................18
EPB See: Electric Parking Brake..............................194
Essential Towing Checks...........................258
Before Towing a Trailer.....................................259
Hitches..................................................................258
Launching or Retrieving a Boat or Personal
Watercraft (PWC)............................................259
Safety Chains......................................................258
Trailer Brakes......................................................258
Trailer Lamps.......................................................258
When Towing a Trailer......................................259
Event Data Recording See: Data Recording.............................................10
Export Unique Options...................................17
Exterior Mirrors
................................................96
Auto-dimming Feature........................................98
Auto-Folding Mirrors............................................97
Blind Spot Information System..........................98
Fold-Away Exterior Mirrors.................................97
Heated Exterior Mirrors ......................................98
Lincoln Welcome Mat..........................................98
Memory Mirrors ....................................................98
Power Exterior Mirrors.........................................96 Signal Indicator Mirrors ......................................98
F
Fastening the Seatbelts................................37 Seatbelt Locking Modes.....................................38
Using Seatbelts During Pregnancy..................37
Flat Tire See: Changing a Road Wheel.........................
355
Floor Mats
......................................................264
Front Parking Aid.........................................205
Object Distance Indicator................................207
Front Passenger Sensing System..............48
Fuel and Refueling
........................................167
Fuel Consumption.........................................173
Advertised Capacity............................................173
Fuel Economy.......................................................173
Fuel Filler Funnel Location.........................168
Fuel Filter.........................................................318 2.0L Engines and 3.0L Engines with
FWD....................................................................318
3.0L Engines with AWD.....................................318
Fuel Quality.....................................................168 Choosing the Right Fuel....................................168
Fuel Shutoff
...................................................266
Fuses................................................................281
Fuse Specification Chart.............................281 Passenger Compartment Fuse Panel...........293 Power Distribution Box......................................281
G
Garage Door Opener
....................................151
Garage Door Opener See: Universal Garage Door Opener..............151
Gauges............................................................102 Engine Coolant Temperature Gauge.............103
Fuel Gauge...........................................................103
Information Display.............................................103
Gearbox See: Transmission................................................178
General Information on Radio Frequencies...................................................57
Intelligent Access..................................................57
General Maintenance Information
...........475
Multi-Point Inspection........................................478
Owner Checks and Services...........................477
Protecting Your Investment..............................
475
Why Maintain Your Vehicle?.............................475
Why Maintain Your Vehicle at Your Dealership?......................................................475
Getting Assistance Outside the U.S. and Canada
.........................................................276
Getting the Services You Need................272 Away From Home...............................................272
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