The information contained in this publication was correct at the time of\
going to print. In the interest of continuous development, we reserve \
the right to change specifications,
design or equipment at any time without notice or obligation. No part o\
f this publication may be reproduced, transmitted, stored in a retrieval\
system or translated into any language
in any form by any means without our written permission. Errors and omi\
ssions excepted.
© Ford Motor Company 2019
All rights reserved.
Part Number: 201905 20191010183821
California Proposition 65
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway \
motor
vehicle can expose you to chemicals including engine exhaust, carbon mon\
oxide, phthalates,
and lead, which are known to the State of California to cause cancer and birth defects or other
reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except
as necessary, service your vehicle in a well-ventilated area and wear gloves or wash\
your hands
frequently when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle. WARNING:
Battery posts, terminals and related accessories contain lead and lead
compounds, chemicals known to the State of California to cause cancer and reproductive harm.
Wash your hands after handling
.
Getting Assistance Outside the U.S. and
Canada ......................................................276
Ordering Additional Owner's Literature ......................................................................
278
Reporting Safety Defects (U.S. Only) ......
279
Reporting Safety Defects (Canada Only) ......................................................................
279
Fuses
Fuse Specification Chart ............................
281
Changing a Fuse .........................................
298
Maintenance
General Information ....................................
301
Opening and Closing the Hood ...............
301
Under Hood Overview - 2.0L ...................
303
Under Hood Overview - 3.0L ...................
305
Engine Oil Dipstick - 2.0L .........................
306
Engine Oil Dipstick - 3.0L ..........................
306
Engine Oil Check ........................................
306
Oil Change Indicator Reset ......................
308
Engine Coolant Check ...............................
308
Automatic Transmission Fluid Check ......
313
Brake Fluid Check ........................................
317Washer Fluid Check
....................................
318
Fuel Filter ........................................................
318
Changing the 12V Battery ..........................
318
Checking the Wiper Blades .....................
320
Changing the Wiper Blades .....................
320
Adjusting the Headlamps ..........................
321
Changing a Bulb ..........................................
322
Changing the Engine Air Filter ................
322
Vehicle Care
General Information ....................................
324
Cleaning Products .......................................
324
Cleaning the Exterior .................................
325
Waxing ...........................................................
326
Cleaning the Engine ...................................
327
Cleaning the Windows and Wiper Blades ......................................................................
327
Cleaning the Interior ...................................
328
Cleaning the Instrument Panel and Instrument Cluster Lens ........................
330
Cleaning Leather Seats ..............................
331
Repairing Minor Paint Damage .................
331
Cleaning the Wheels ...................................
331Vehicle Storage
...........................................
332
Body Styling Kits ..........................................
334
Wheels and Tires
Tire Care ........................................................
335
Using Summer Tires ...................................
349
Using Snow Chains .....................................
349
Tire Pressure Monitoring System ...........
350
Changing a Road Wheel ...........................
355
Technical Specifications ............................
363
Capacities and Specifications
Engine Specifications - 2.0L .....................
365
Engine Specifications - 3.0L .....................
366
Motorcraft Parts - 2.0L ................................
367
Motorcraft Parts - 3.0L ...............................
369
Vehicle Identification Number .................
370
Vehicle Certification Label ........................
370
Transmission Code Designation ...............
371
Capacities and Specifications - 2.0L ......
372
Capacities and Specifications - 3.0L ......
382
Bulb Specification Chart ............................
392
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Table of Contents
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system
Brake system
Cabin air filter
Check fuel cap Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
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Windshield wash and wipe
DATA RECORDING WARNING: Do not connect wireless
plug-in devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector.
We respect your privacy and are committed
to protecting it. The information contained
in this publication was correct at the time of
going to print but as technology rapidly
changes, we recommend that you visit the
regional Lincoln website for the latest
information. Your vehicle has electronic control units that
have data recording functionality and the
ability to permanently or temporarily store
data. This data could include information on
the condition and status of your vehicle,
vehicle maintenance requirements, events
and malfunctions. The types of data that can
be recorded are described in this section.
Some of the data recorded is stored in event
logs or error logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or through
a legal process. Such information could be
used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system components,
for example, fuel level, tire pressure and
battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt status. •
Events or errors in essential systems, for
example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in combination
with other information, for example, an
accident report, damage to a vehicle or
eyewitness statements, could be associated
with a specific person.
Service Data
Service data recorders in your vehicle are
capable of collecting and storing diagnostic
information about your vehicle. This
potentially includes information about the
performance or status of various systems
and modules in the vehicle, such as engine,
throttle, steering or brake systems. In order
to properly diagnose and service your
vehicle, Lincoln Motor Company (Lincoln of
Canada in Canada), and service and repair
facilities may access or share among them
vehicle diagnostic information received
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Introduction
•
SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time of
the incident.
• A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power and
be located in the U.S., Canada or in a
territory in which 911 is the emergency
number.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar. Note:
Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
EMERGENCY CALL LIMITATIONS
The SYNC 911 Assist feature only operates
in the U.S., Canada or in a territory in which
911 is the emergency number.
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC system
has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing 911 Assist
GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the FCC
Rules and with Industry Canada
license-exempt RSS standard(s). Operation
is subject to the following two conditions: (1)
This device may not cause harmful
interference, and (2) This device must accept
any interference received, including
interference that may cause undesired
operation.
WARNING: Changes or modifications
not expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term "IC:" before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately 33 ft (10 m).
Vehicles with the remote start feature will
have a greater range. One of the following could cause a decrease
in operating range:
•
Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
The radio frequency used by your remote
control can also be used by other radio
transmitters, for example amateur radios,
medical equipment, wireless headphones,
wireless remote controls, cell phones, battery
chargers and alarm systems. If the
frequencies are jammed, you will not be able
to use your remote control. You can lock and
unlock the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage. Intelligent Access
(If Equipped)
The system uses a radio frequency signal to
communicate with your vehicle and authorize
your vehicle to unlock when one of the
following conditions are met:
• You activate the front exterior door
handle switch.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference is
present in the area or if the transmitter
battery is low, you may need to mechanically
unlock your door. You can use the
mechanical key blade in your intelligent
access key to open the driver door in this
situation.
See Remote Control (page 57).
REMOTE CONTROL
Intelligent Access Key
Note: You may not be able to shift out of
park (P) unless the intelligent access key is
inside your vehicle.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Keys and Remote Controls
The intelligent access keys operate the
power locks and the remote start system.
The key must be in your vehicle to use the
push button start. Note:
Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.
Removable Key Blade
The intelligent access key also contains a
removable key blade that you can use to
unlock your vehicle. Push the release button and pull the key
blade out.
Replacing the Battery
Note:
Refer to local regulations when
disposing of transmitter batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
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Note:
Replacing the battery does not erase
the programmed key from your vehicle. The
transmitter should operate normally.
A message appears in the information
display when the remote control battery is
low. See Information Messages (page 115).
The remote control uses one coin-type
three-volt lithium battery equivalent. 1.
Push the release button and pull the key
blade out. 2. Twist a thin coin under the tab hidden
behind the key blade head to remove
the battery cover. 3. Insert a suitable tool, for example a
screwdriver, in the position shown and
carefully remove the battery.
4. Install a new battery with the
+ facing
upward.
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