
Action
Message
The electric parking brake is not fully released.
Park Brake Not Released
The electric parking brake system has been put into a special mode that is used to allow serviceof the rear brakes. Contact an authorized dealer.
Park Brake Maintenance Mode
The electric park brake system has detected a condition that requires service. Some functionalitymay still be available. Contact your authorized dealer.
Park Brake Limited Function Service
Required
The electric parking brake system has detected a condition that requires service. Contact your authorized dealer.
Park Brake Malfunction Service Now
Numerous park brake applies have overheated the system. Wait 2 minutes before attemptingto apply again.
Park Brake System Overheated
Power Steering Action
Message
The power steering system has detected a condition that requires service\
. See your authorized dealer.
Steering Fault Service Now
The power steering system is not working. Stop the vehicle in a safe place. Contact yourauthorized dealer.
Steering Loss Stop Safely
The power steering system has detected a condition within the power stee\
ring system or passiveentry or passive start system requires service. Contact your authorized dealer.
Steering Assist Fault Service Required
128
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Information Displays

The head restraints consist of:
an energy absorbing head restraint
A
two steel stems
B
guide sleeve adjust and unlock
button
C
guide sleeve unlock and remove
button
D
Adjusting the Head Restraint
Raising the Head Restraint
Pull the head restraint up.
Lowering the Head Restraint
1. Press and hold button C.
2. Push the head restraint down.
Removing the Head Restraint
1. Pull the head restraint up until it reaches
its highest position.
2. Press and hold buttons C and D.
3. Pull the head restraint up. Installing the Head Restraint
Align the steel stems into the guide sleeves
and push the head restraint down until it
locks.
Tilting Head Restraints
The front head restraints have a tilting
feature for extra comfort. To tilt the head
restraint, do the following: 1.
Adjust the seatback to an upright driving
or riding position.
2. Pivot the head restraint forward toward your head to the desired position.
After the head restraint reaches the
forward-most tilt position, pivoting it forward
again will then release it to the rearward,
untilted position.
POWER SEATS WARNING: Do not adjust the driver
seat or seat backrest when your vehicle is
moving. This may result in sudden seat
movement, causing the loss of control of
your vehicle. WARNING:
Do not place cargo or
any objects behind the seatback before
returning it to the original position.
142
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SeatsE144727

MEMORY FUNCTION
WARNING: Before activating the
memory seat, make sure that the area
immediately surrounding the seat is clear
of obstructions and that all occupants are
clear of moving parts. WARNING:
Do not use the memory
function when your vehicle is moving.
This feature automatically recalls the position
of the following features:
• Driver seat.
• Power mirrors.
• Power steering column.
The memory control is on the driver door. Saving a PreSet Position
1. Adjust the memory features to your
desired position.
2. Press the SET button until you hear a single tone.
3. Press the desired preset button until you
hear a single tone.
You can save up to two preset memory
positions. You can save a memory preset at
any time.
Recalling a PreSet Position
Press and release the preset button
associated with your desired driving position.
The memory features move to the position
stored for that preset. Note:
You can only recall a preset memory
position when you switch the ignition off, or
when the transmission is in park (P) or
neutral (N) if the ignition is on and the vehicle
is not moving.
You can also recall a preset memory position
by:
• Pressing the unlock button on your
intelligent access key fob if it is linked to
a preset position.
• Unlocking the intelligent driver door
handle if a linked key fob is present.
Note: Using a linked key fob to recall your
memory position when the ignition is off
moves the seat to the Easy Entry position.
Note: Pressing any active memory feature
control - power seat, mirror, or steering
column (or any memory button) during a
memory recall cancels the operation.
146
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SeatsE223340

12 Volt DC Power Point
WARNING: Do not plug optional
electrical accessories into the cigar lighter
socket. Incorrect use of the cigar lighter
can cause damage not covered by the
vehicle warranty, and can result in fire or
serious injury.
Note: When you switch the ignition on, you
can use the socket to power 12 volt
appliances with a maximum current rating
of 15 amps.
If the power supply does not work after you
switch the ignition off, switch the ignition on.
Note: Do not hang any accessory from the
accessory plug.
Note: Do not use the power point over the
vehicle capacity of 12 volt DC 180 watts or
a fuse may blow.
Note: Always keep the power point caps
closed when not in use.
Do not insert objects other than an accessory
plug into the power point. This damages the
power point and may blow the fuse. Run the vehicle for full capacity use of the
power point.
To prevent the battery from running out of
charge:
•
Do not use the power point longer than
necessary when the vehicle is not
running.
• Do not leave devices plugged in
overnight or when you park your vehicle
for extended periods.
Locations
Power points may be in the following
locations:
• On the front of the center console.
• Inside the center console.
• On the rear of the center console. 110 Volt AC Power Point WARNING: Do not keep electrical
devices plugged in the power point
whenever the device is not in use. Do not
use any extension cord with the 110 volt
AC power point, since it will defeat the
safety protection design. Doing so may
cause the power point to overload due to
powering multiple devices that can reach
beyond the 150 watt load limit and could
result in fire or serious injury.
Note: The power point turns off when you
switch the ignition off, or when the battery
voltage drops below 11 volts.
You can use the power point for electric
devices that require up to 150 watts. It is on
the rear of the center console.
157
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Auxiliary Power Points

To gain access to the outlet contacts, press
the plug against the outlet and rotate
clockwise.
When the indicator light on the power point
is:
•
On: The power point is working, the
ignition is on and a device is plugged in.
• Off: The power point is off, the ignition is
off or no device is plugged in.
• Flashing: The power point is in fault
mode. The power outlet temporarily turns off power
when in fault mode if the device exceeds the
150 watt limit. Unplug your device and
switch the ignition off. Switch the ignition
back on, but do not plug your device back
in. Let the system cool off and switch the
ignition off to reset the fault mode. Switch
the ignition back on and make sure the
indicator light remains on.
Do not use the power point for certain
electric devices, including:
•
Cathode-ray, tube-type televisions.
• Motor loads, such as vacuum cleaners,
electric saws and other electric power
tools or compressor-driven refrigerators.
• Measuring devices, which process
precise data, such as medical equipment
or measuring equipment.
• Other appliances requiring an extremely
stable power supply such as
microcomputer-controlled electric
blankets or touch-sensor lamps.
158
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Auxiliary Power PointsE194174

CENTER CONSOLE
Stow items in the cup holder carefully as
items may become loose during hard
braking, acceleration or crashes, including
hot drinks which may spill.
Available console features include:
Front storage bin with remote USB
port.
A
Cup holders.
B Storage compartment with auxiliary
power point and USB port.
C
Heated rear seats.
D
AC power point, auxiliary power
point, and charger USB ports.
E
Two auxiliary power points.
F
OVERHEAD CONSOLE Press near the rear edge of the door to open
it.REAR SEAT ARMREST
Fold the armrest down to use the armrest.
159
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Storage CompartmentsE228739 E266392 E144635

GENERAL INFORMATION
WARNING: Extended idling at high
engine speeds can produce very high
temperatures in the engine and exhaust
system, creating the risk of fire or other
damage. WARNING:
Do not park, idle or drive
your vehicle on dry grass or other dry
ground cover. The emission system heats
up the engine compartment and exhaust
system, creating the risk of fire. WARNING:
Do not start the engine
in a closed garage or in other enclosed
areas. Exhaust fumes can be toxic. Always
open the garage door before you start the
engine. WARNING: Exhaust leaks may result
in entry of harmful and potentially lethal
fumes into the passenger compartment. If
you smell exhaust fumes inside your
vehicle, have your vehicle inspected
immediately. Do not drive if you smell
exhaust fumes.
If you disconnect the battery, your vehicle
may exhibit some unusual driving
characteristics for approximately 5 mi (8 km)
after you reconnect it. This is because the
engine management system must realign
itself with the engine. You can disregard any
unusual driving characteristics during this
period.
The powertrain control system meets all
Canadian interference-causing equipment
standard requirements regulating the
impulse electrical field or radio noise.
When you start the engine, avoid pressing
the accelerator pedal before and during
operation. Only use the accelerator pedal
when you have difficulty starting the engine. KEYLESS STARTING
Note:
The keyless starting system may not
function if the key is close to metal objects
or electronic devices such as cellular
phones.
Note: A valid key must be located inside
your vehicle to switch the ignition on and
start the vehicle.
Ignition Modes 161
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Starting and Stopping the EngineE164319

Within 20 seconds of switching the engine
off, press the brake pedal and press the
button. After 20 seconds have expired, you
can no longer restart the engine without the
key present inside your vehicle.
Once the engine has started, it remains
running until you press the button, even if
the system does not detect a valid key. If you
open and close a door while the engine is
running, the system searches for a valid key.
You cannot restart the engine if the system
does not detect a valid key within 20
seconds.
Failure to Start
If you cannot start the engine after three
attempts, wait 10 seconds and follow this
procedure:
1. Fully press the brake pedal.
2. Fully press the accelerator pedal and
hold it there.
3. Start the engine. Note:
You can crank the engine for a total
of 60 seconds without the engine starting
before the starting system temporarily
disables. The 60 seconds does not have to
be all at once. For example, if you crank the
engine three times for 20 seconds each time,
without the engine starting, you reached the
60-second time limit. A message appears
in the information display alerting you that
you exceeded the cranking time. You
cannot attempt to start the engine for at
least 15 minutes.
Note: After 15 minutes, you are limited to a
15-second engine cranking time. You need
to wait 60 minutes before you can crank the
engine for 60 seconds again.
Automatic Engine Shutdown
If your vehicle is equipped with a keyless
ignition, it has a feature that automatically
shuts down the engine if it has been idling
for an extended period. The ignition also
turns off in order to save battery power.
Before the engine shuts down, a message
appears in the information display showing
a timer counting down from 30 seconds. If you do not intervene within 30 seconds, the
engine shuts down. Another message
appears in the information display to inform
you that the engine has shut down in order
to save fuel. Start your vehicle as you
normally do.
Automatic Engine Shutdown Override
Note:
You cannot permanently switch off the
automatic engine shutdown feature. When
you switch it off temporarily, it turns on at
the next ignition cycle.
You can stop the engine shutdown, or reset
the timer, at any point before the 30-second
countdown has expired by doing any of the
following:
163
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Starting and Stopping the Engine