2020 LINCOLN MKZ ECU

You must have two previously programmed
intelligent access keys inside your vehicle
and the new unprogrammed intelligent
access keys readily accessible. See an
authorized dealer to have the spare key
programmed if two previously programmed
keys are not available.
Make sure that your vehicle is off before
beginning this procedure. Make sure that
you close all the doors before beginning and
that they remain closed throughout the
procedure. Perform all steps within 30
seconds of starting the sequence. Stop and
wait for at least one minute before starting
again if you perform any steps out of
sequence.
Read and understand the entire procedure
before you begin.
1.
Remove the rubber covering (A) from the
cupholder. With the buttons facing
upwards and the unlock button facing
the front of the vehicle, place the first
intelligent access in the backup slot (B).
2. Press the push button ignition switch.
3. Wait five seconds and then press the push button ignition switch again.
4. Remove the intelligent access key.
5. Within 10 seconds, place a second programmed intelligent access key in the
backup slot. Press the push button
ignition switch. 6. Wait five seconds and then press the
push button ignition switch again.
7. Remove the intelligent access key.
8. Place the unprogrammed intelligent access key in the backup slot and press
the push button ignition switch.
Programming is now complete. Verify the
remote control functions operate and your
vehicle starts with the new intelligent access
key.
If programming was not successful, wait 10
seconds and repeat Steps 1 through 7. If you
are still unsuccessful, take your vehicle to
your authorized dealer.
ANTI-THEFT ALARM
The system will warn you of an unauthorized
entry to your vehicle. It will be triggered if
any door, the luggage compartment or the
hood is opened without using the key,
remote control or keyless entry keypad.
The direction indicators will flash and the
horn will sound if unauthorized entry is
attempted while the alarm is armed.
78
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SecurityE155835

Take all remote controls to an authorized
dealer if there is any potential alarm problem
with your vehicle.
Arming the Alarm
The alarm is ready to arm when there is not
a key in your vehicle. Electronically lock your
vehicle to arm the alarm.
Disarming the Alarm
Disarm the alarm by any of the following
actions:
•
Unlock the doors or luggage
compartment with the remote control or
keyless entry keypad.
• Switch your vehicle on or start your
vehicle.
• Use a key in the driver door to unlock
your vehicle, then switch your vehicle on
within 12 seconds.
Note: Pressing the panic button on the
remote control will stop the horn and signal
indicators, but will not disarm the system.
79
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Security

Action
Message
Displays when the door switches have been disabled.
Switches Inhibited Security Mode
Displayed when there is a system malfunction with the child locks. Conta\
ct your authorized dealeras soon as possible.
Child Lock Malfunction Service Required
Displays the factory keypad code after the keypad has been reset. See Keyless Entry (page
73).
Factory Keypad Code {X X X X X}
Driver Alert Action
Message
Stop and rest as soon as it is safe to do so.
Driver Alert Warning Rest Now
Take a rest soon.
Driver Alert Warning Rest Suggested
Fuel Action
Message
Displayed as an early reminder of a low fuel condition.
Fuel Level Low
Displayed when the fuel fill inlet may not be properly closed.
Check Fuel Fill Inlet
122
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Information Displays

Action
Message
Displays when the brake pedal needs to be depressed.
Press Brake Pedal
Displays when the brake pedal needs to be depressed to enable the transmission to shift from park.
Depress Brake to Shift from Park
Displays when the neutral button N needs to be pressed again to enter ne\
utral hold. See Auto-matic Transmission (page 178).
Press N again to Enter Stay in Neutral
Mode
Displays when neutral hold is active.
See Automatic Transmission (page 178).
Stay in Neutral Mode Engaged
Displays when neutral hold is active.
See General Information (page 109).
Stay in Neutral Tow Engaged See Manual
to Disable
Displays when there is a system fault and the park brake needs to be depressed before exiting the vehicle. See your authorized dealer.
SHIFT SYS FAULT Confirm Park Brake
Apply Before Exiting the Vehicle
Displays when there is a system fault and the park brake needs to be depressed before exitingthe vehicle. See your authorized dealer.
SHIFT SYS FAULT Cannot Shift Trans Use
Park Brake to Secure Vehicle
See your authorized dealer.
SHIFT SYS FAULT Service Required
Displays when there is a system fault while the vehicle is shifting to p\
ark. See your authorized dealer.
SHIFT SYS FAULT Vehicle is Shifting to
Park
Displays when there is a system fault while the vehicle is shifting to r\
everse. See your authorized dealer.
SHIFT SYS FAULT Reverse Unavailable
Service Required
See your authorized dealer.
SHIFT SYS FAULT Drive Unavailable Select
S for Drive Service Required
133
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Information Displays

UNIVERSAL GARAGE DOOR
OPENER
HomeLink Wireless Control System
WARNING: Do not use the system
with any garage door opener that does not
have the safety stop and reverse feature
as required by U.S. Federal Safety
Standards (this includes any garage door
opener manufactured before April 1, 1982).
A garage door opener which cannot detect
an object, signaling the door to stop and
reverse, does not meet current federal
safety standards. Using a garage door
opener without these features increases
the risk of serious injury or death.
Note: Make sure that the garage door and
security device are free from obstruction
when you are programming. Do not program
the system with the vehicle in the garage.
Note: Make sure you keep the original
remote control transmitter for use in other
vehicles as well as for future system
programming. Note:
We recommend that upon the sale or
lease termination of your vehicle, you erase
the programmed function buttons for security
reasons. See
Erasing the Function Button
Codes.
Note: You can program a maximum of three
devices. To change or replace any of the
three devices after it has been initially
programmed, you must first erase the current
settings. See
Erasing the Function Button
Codes. The universal garage door opener replaces
the common hand-held garage door opener
with a three-button transmitter that is
integrated into the driver’
s sun visor.The system includes two primary features, a
garage door opener and a platform for
remote activation of devices within the home.
As well as being programmed for garage
doors, the system transmitter can be
programmed to operate entry gate operators,
security systems, entry door locks and home
or office lighting.
Additional system information can be found
online at www.homelink.com,
www.youtube.com/HomeLinkGentex or by
calling the toll-free help line on
1-800-355-3515.
In-Vehicle Programming
This process is to program your hand-held
transmitter and your in-vehicle HomeLink
button.
Note:
The programming steps below assume
you will be programming HomeLink that was
not previously programmed.
Note: Put a new battery in the hand-held
transmitter. This will ensure quicker training
and accurate transmission of the
radio-frequency signal.
151
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Garage Door OpenerE142657

FLOOR MATS
WARNING: Use a floor mat designed
to fit the footwell of your vehicle that does
not obstruct the pedal area. Failure to
follow this instruction could result in the
loss of control of your vehicle, personal
injury or death. WARNING:
Pedals that cannot move
freely can cause loss of vehicle control and
increase the risk of serious personal injury. WARNING:
Secure the floor mat to
both retention devices so that it cannot slip
out of position and interfere with the
pedals. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death. WARNING:
Do not place additional
floor mats or any other covering on top of
the original floor mats. This could result in
the floor mat interfering with the operation
of the pedals. Failure to follow this
instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING:
Always make sure that
objects cannot fall into the driver foot well
while your vehicle is moving. Objects that
are loose can become trapped under the
pedals causing a loss of vehicle control. To install the floor mats, position the floor
mat eyelet over the retention post and press
down to lock in position.
To remove the floor mat, reverse the
installation procedure.
Note:
Regularly check the floor mats to make
sure they are secure.
264
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Driving HintsE142666

vehicle and reimburse the buyer in an
amount equal to the actual price paid or
payable by the consumer (less a reasonable
allowance for consumer use). The consumer
has the right to choose whether to receive
a refund or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had a
reasonable number of attempts to conform
the vehicle to its applicable express
warranties if, within the first 18 months of
ownership of a new vehicle or the first
18,000 mi (29,000 km), whichever occurs
first:
1. Two or more repair attempts are made on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a defect or
condition that substantially impairs the
use, value or safety of the vehicle) OR
3. The vehicle is out of service for repair of
nonconformities for a total of more than
30 calendar days (not necessarily all at
one time). In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the need
for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred by
California Civil Code Section 1793.22(b). You
are also required to use BBB AUTO LINE
before exercising rights or seeking remedies
created by the Federal Magnuson-Moss
Warranty Act, 15 U.S.C. sec. 2301 et seq. If
you choose to seek redress by pursuing
rights and remedies not created by California
Civil Code Section 1793.22(b) or the
Magnuson-Moss Warranty Act, resort to BBB
AUTO LINE is not required by those statutes.
THE BETTER BUSINESS BUREAU
(BBB) AUTO LINE PROGRAM (U.S.
ONLY)
Your satisfaction is important to Ford Motor
Company and to your dealer. If a warranty
concern has not been resolved using the
three-step procedure outlined earlier in this
chapter in the Getting the Services you need
section, you may be eligible to participate in
the BBB AUTO LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration. During
mediation, a representative of the BBB will
contact both you and Ford Motor Company
to explore options for settlement of the claim.
If an agreement is not reached during
mediation or you do not want to participate
in mediation, and if your claim is eligible, you
may participate in the arbitration process. An
arbitration hearing will be scheduled so that
you can present your case in an informal
setting before an impartial person. The
arbitrator will consider the testimony
provided and make a decision after the
hearing.
274
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Customer Assistance

REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying Ford
Motor Company.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, your dealer, or
Ford Motor Company.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153);
go to http://www .safercar . gov ; or write
to:
Administrator 1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information
about motor vehicle safety from
http:// www .safercar . gov .
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform Transport Canada and Ford of
Canada. Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-vehicles.html (Englis\
h)
Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-automobiles.html (\
French)
Website
1-800-333-0510
Phone
279
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Customer Assistance