
When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is for use
during emergencies only. Operate your
vehicle in fail-safe mode only as long as
necessary to bring your vehicle to rest in
a safe location and seek immediate repairs.
When in fail-safe mode, your vehicle will
have limited power, will not be able to
maintain high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury. WARNING: Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap with
a thick cloth to prevent the possibility of
scalding and slowly remove the cap.
Failure to follow this instruction could result
in personal injury. Your vehicle has limited engine power when
in the fail-safe mode, drive your vehicle with
caution. Your vehicle does not maintain
high-speed operation and the engine may
operate poorly.
Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:
1. Pull off the road as soon as safely
possible and switch the engine off.
2. If you are a member of a roadside assistance program, we recommend that
you contact your roadside assistance
service provider.
3. If this is not possible, wait a short period
for the engine to cool.
4. Check the coolant level. If the coolant level is at or below the minimum mark,
add prediluted coolant immediately.
5. When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage. Engine Coolant Temperature
Management
(If Equipped) WARNING:
To reduce the risk of
crash and injury, be prepared that the
vehicle speed may reduce and the vehicle
may not be able to accelerate with full
power until the coolant temperature
reduces.
If you tow a trailer with your vehicle, the
engine may temporarily reach a higher
temperature during severe operating
conditions, for example ascending a long or
steep grade in high ambient temperatures.
At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display.
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You may notice a reduction in vehicle speed
caused by reduced engine power in order
to manage the engine coolant temperature.
Your vehicle may enter this mode if certain
high-temperature and high-load conditions
take place. The amount of speed reduction
depends on vehicle loading, grade and
ambient temperature. If this occurs, there is
no need to pull off the road. You can
continue to drive your vehicle.
The air conditioning may automatically turn
on and off during severe operating
conditions to protect the engine from
overheating. When the coolant temperature
decreases to the normal operating
temperature, the air conditioning turns on.
If the coolant temperature gauge moves fully
into the red zone, or if the coolant
temperature warning or service engine soon
messages appear in your information display,
do the following:
1. Pull off the road as soon as safely
possible and shift the transmission into
park (P). 2. Leave the engine running until the
coolant temperature gauge needle
returns to the normal position. If the
temperature does not drop after several
minutes, follow the remaining steps.
3. Switch the engine off and wait for it to cool. Check the coolant level.
4. If the coolant level is at or below the minimum mark, add prediluted coolant
immediately.
5. If the coolant level is normal, restart the engine and continue.
AUTOMATIC TRANSMISSION
FLUID CHECK
6F35 Transmission
(If Equipped)
Note: Transmission fluid should be checked
by an authorized dealer. If required, fluid
should be added by an authorized dealer.
The automatic transmission does not have
a transmission fluid dipstick. Refer to your scheduled maintenance
information for scheduled intervals for fluid
checks and changes. Your transmission does
not consume fluid. However, the fluid level
should be checked if the transmission is not
properly working. For example, if the
transmission slips or shifts slowly or if you
notice some sign of fluid leakage.
See
Scheduled Maintenance (page 475).
Do not use supplemental transmission fluid
additives, treatments or cleaning agents. The
use of these materials may affect
transmission operation and result in damage
to internal transmission components.
6F55 Transmission
(If Equipped) WARNING:
The dipstick and
surrounding components are hot. Use
gloves when moving components and
checking the transmission fluid level.
Failure to follow this warning could result
in serious personal injury.
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Fuel system
•
Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the fuel
pump nozzle.
Cooling system
• Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling system
leaks and that fluid is at the
recommended level.
Disconnecting Your 12 Volt Battery
• Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery, we
recommend that you disconnect the
battery cables to maintain battery charge
for quick starting.
Note: It is necessary to reset memory
features if you disconnect the battery cables. Brakes
•
Make sure the brakes and parking brake
release fully.
Tires
• Maintain recommended air pressure.
Miscellaneous
• Make sure all linkages, cables, levers and
pins under your vehicle are covered with
grease to prevent rust.
• Move vehicles at least 25 ft (7.5 m) every
15 days to lubricate working parts and
prevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out of
storage, do the following:
• Wash your vehicle to remove any dirt or
grease film build-up on window surfaces.
• Check windshield wipers for any
deterioration. •
Check under the hood for any foreign
material that may have collected during
storage such as mice or squirrel nests.
• Check the exhaust for any foreign
material that may have collected during
storage.
• Check tire pressures and set tire inflation
per the Tire Label.
• Check brake pedal operation. Drive your
vehicle 15 ft (4.5 m) back and forth to
remove rust build-up.
• Check fluid levels (including coolant, oil
and gas) to make sure there are no leaks,
and fluids are at recommended levels.
• If you remove the battery, clean the
battery cable ends and check for
damage.
Contact an authorized dealer if you have any
concerns or issues.
333
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Autolamps.........................................................88
Windshield Wiper Activated Headlamps........88
Automatic Climate Control..........................135 Directing Air to the Footwell Air Vents..........135
Directing Air to the Instrument Panel Air
Vents..................................................................135
Setting the Blower Motor Speed.....................135
Setting the Temperature....................................135
Switching Auto Mode On and Off...................135
Switching Defrost On and Off..........................136
Switching Dual Zone Mode On and Off.........137
Switching Maximum Air Conditioning On and Off........................................................................\
137
Switching Maximum Defrost On and Off.......137
Switching Recirculated Air On and Off..........137
Switching the Air Conditioning On and Off.......................................................................136
Switching the Climate Control On and Off.......................................................................136
Automatic High Beam Control....................93
Automatic High Beam Control Indicators........................................................94
Automatic Transmission
...............................178
Automatic Transmission Adaptive
Learning............................................................183
Brake-Shift Interlock Override..........................181
If Your Vehicle Gets Stuck In Mud or Snow..................................................................183 Push Button Shift Transmission.......................178
SelectShift Automatic
™ Transmission.............180
Automatic Transmission Fluid Check.......313 6F35 Transmission..............................................313
6F55 Transmission..............................................313
Autowipers.......................................................85 Autowipers Settings.............................................85
Auxiliary Power Points..................................157 110 Volt AC Power Point.....................................157
12 Volt DC Power Point......................................157
Locations................................................................157
AWD See: All-Wheel Drive...........................................184
B
Battery See: Changing the 12V Battery........................318
Blind Spot Information System..................237 Switching the System Off and On..................239
System Errors......................................................239
Using the Blind Spot Information
System..............................................................238
BLIS See: Blind Spot Information System..............
237
Body Styling Kits
...........................................334
Bonnet Lock See: Opening and Closing the Hood.............301 Booster Seats
..................................................30
Types of Booster Seats.......................................30
Brake Fluid Check.........................................317 Brake Fluid Service Interval..............................317
Brakes..............................................................193 General Information............................................193
Breaking-In....................................................262
Bulb Specification Chart
.............................392
C
Cabin Air Filter
...............................................139
Canceling the Set Speed...........................222
Capacities and Specifications - 2.0L.......372 Air Conditioning System...................................372
Alternative Engine Oil for Extremely Cold
Climates............................................................376
Automatic Transmission....................................373
Engine Coolant....................................................374
Engine Oil.............................................................375
Fuel Tank...............................................................378
Grease...................................................................378
Hydraulic Brake System....................................379
Locks......................................................................379
Power Transfer Unit...........................................380
Rear Axle...............................................................381
Washer Reservoir................................................381
546
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Capacities and Specifications - 3.0L.......382
Air Conditioning System...................................382
Alternative Engine Oil for Extremely Cold
Climates...........................................................386
Automatic Transmission....................................383
Engine Coolant...................................................384
Engine Oil.............................................................385
Fuel Tank..............................................................388
Grease...................................................................388
Hydraulic Brake System...................................389
Locks.....................................................................389
Power Transfer Unit...........................................390
Rear Axle...............................................................391
Washer Reservoir................................................391
Capacities and Specifications...................365
Car Wash See: Cleaning the Exterior...............................325
Catalytic Converter.......................................175
On-Board Diagnostics (OBD-II)........................176
Readiness for Inspection and Maintenance
(I/M) Testing.......................................................177
Center Console
.............................................159
Changing a Bulb...........................................322 Replacing Bulbs..................................................322
Changing a Fuse..........................................298 Fuses.....................................................................298
Changing a Road Wheel............................355 Changing a Road Wheel Procedure..............357 Dissimilar Spare Wheel and Tire Assembly
Information......................................................356
Stowing the Flat Tire Using the Retainer Strap..................................................................362
Stowing the Flat Tire Without the Retainer Strap...................................................................361
Changing the 12V Battery...........................318
Changing the Engine Air Filter.................322
Changing the Wi-Fi Hotspot Name or Password
.....................................................398
Changing the Wiper Blades......................320
Checking MyKey System Status.................64 MyKey Distance.....................................................64
Number of Admin Keys.......................................65
Number of MyKeys...............................................65
Checking the Wiper Blades.......................320
Child Restraint and Seatbelt Maintenance..................................................42
Child Restraint Positioning
...........................33
Child Safety.......................................................21
General Information..............................................21
Child Safety Locks..........................................35 Left-Hand Side.......................................................35
Right-Hand Side....................................................35
Cleaning Leather Seats...............................331
Cleaning Products
........................................324
Materials...............................................................324
Cleaning the Engine....................................327 Cleaning the Exterior..................................325
Cleaning the Headlamps..................................325
Exterior Chrome Parts.......................................326
Exterior Plastic Parts..........................................326
Stripes or Graphics............................................326
Underbody...........................................................326
Under Hood.........................................................326
Cleaning the Instrument Panel and Instrument Cluster Lens...........................330
Cleaning the Interior
....................................328
Cleaning Alcantara Microfiber Cloth
Fabric................................................................328
Cleaning the Wheels
....................................331
Cleaning the Windows and Wiper Blades...........................................................327
Clearing All MyKeys.......................................64
Climate............................................................435 Accessing Rear Climate Controls...................
438
Accessing the Climate Control Menu...........435
Directing the Airflow..........................................435
Rear Climate Control Lock Indicator.............438
Setting the Blower Motor Speed....................
436
Setting the Temperature...................................436
Switching Auto Mode On and Off..................
436
Switching Dual Zone Mode On and Off.......436
Switching Maximum Air Conditioning On and Off.......................................................................437
Switching Maximum Defrost On and Off......437
547
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Daytime Running Lamps - Vehicles With:
Configurable Daytime Running
Lamps..............................................................89
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL).................89
Declaration of Conformity..........................543
Declaration of Conformity - Vehicles With: SYNC 3.........................................................544
Radio Frequency Statement............................544
Digital Radio..................................................402 HD Radio Reception and Station
Troubleshooting.............................................403
Direction Indicators
........................................90
Indicating a Lane Change....................................91
Doors and Locks.............................................67
Drive Control
.................................................249
Lincoln Drive Control.........................................249
Driver Alert......................................................231 Principle of Operation........................................231
Using Driver Alert................................................231
Driver and Passenger Airbags....................46 Children and Airbags...........................................47
Proper Driver and Front Passenger Seating
Adjustment.........................................................47
Driver and Passenger Knee Airbags..........51
Driving Aids
.....................................................231
Driving Hints..................................................262
Driving Through Water...............................263 DRL
See: Daytime Running Lamps - Vehicles With:
Configurable Daytime Running Lamps.......
89
See: Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL).....................
89
E
Economical Driving
......................................262
Electric Parking Brake..................................194 Applying the Electric Parking Brake...............
194
Automatically Releasing the Electric Parking Brake..................................................................195
Manually Releasing the Electric Parking Brake..................................................................195
Releasing the Electric Parking Brake if the Vehicle Battery is Running Out of
Charge...............................................................195
Electromagnetic Compatibility.................508
Emergency Call Limitations.........................56
Emergency Call Requirements....................55
Emission Law..................................................174 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..............175
Tampering With a Noise Control System......174
End User License Agreement....................513 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) .....................................
513 Engine Block Heater....................................165
Using the Engine Block Heater.......................166
Engine Coolant Check................................308 Adding Coolant...................................................309
Coolant Change....................................................311
Engine Coolant Temperature
Management....................................................312
Fail-Safe Cooling..................................................311
Recycled Coolant................................................310
Severe Climates....................................................311
Engine Emission Control.............................174
Engine Immobilizer See: Passive Anti-Theft System.........................77
Engine Oil Check.........................................306 Adding Engine Oil..............................................307
Engine Oil Dipstick - 2.0L...........................306
Engine Oil Dipstick - 3.0L
...........................306
Engine Specifications - 2.0L......................365 Drivebelt Routing................................................366
Engine Specifications - 3.0L
......................366
Drivebelt Routing................................................367
Entertainment................................................423 AM/FM Radio.......................................................424
Apps.......................................................................435
Bluetooth Stereo or USB..................................433
CD (If equipped)..................................................432
HD Radio ™ Information (If Available)..............428
SiriusXM® Satellite Radio (If Activated).........424
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Sources.................................................................423
Supported Media Players, Formats and
Metadata Information....................................435
USB Ports.............................................................435
Environment......................................................18
EPB See: Electric Parking Brake..............................194
Essential Towing Checks...........................258
Before Towing a Trailer.....................................259
Hitches..................................................................258
Launching or Retrieving a Boat or Personal
Watercraft (PWC)............................................259
Safety Chains......................................................258
Trailer Brakes......................................................258
Trailer Lamps.......................................................258
When Towing a Trailer......................................259
Event Data Recording See: Data Recording.............................................10
Export Unique Options...................................17
Exterior Mirrors
................................................96
Auto-dimming Feature........................................98
Auto-Folding Mirrors............................................97
Blind Spot Information System..........................98
Fold-Away Exterior Mirrors.................................97
Heated Exterior Mirrors ......................................98
Lincoln Welcome Mat..........................................98
Memory Mirrors ....................................................98
Power Exterior Mirrors.........................................96 Signal Indicator Mirrors ......................................98
F
Fastening the Seatbelts................................37 Seatbelt Locking Modes.....................................38
Using Seatbelts During Pregnancy..................37
Flat Tire See: Changing a Road Wheel.........................
355
Floor Mats
......................................................264
Front Parking Aid.........................................205
Object Distance Indicator................................207
Front Passenger Sensing System..............48
Fuel and Refueling
........................................167
Fuel Consumption.........................................173
Advertised Capacity............................................173
Fuel Economy.......................................................173
Fuel Filler Funnel Location.........................168
Fuel Filter.........................................................318 2.0L Engines and 3.0L Engines with
FWD....................................................................318
3.0L Engines with AWD.....................................318
Fuel Quality.....................................................168 Choosing the Right Fuel....................................168
Fuel Shutoff
...................................................266
Fuses................................................................281
Fuse Specification Chart.............................281 Passenger Compartment Fuse Panel...........293 Power Distribution Box......................................281
G
Garage Door Opener
....................................151
Garage Door Opener See: Universal Garage Door Opener..............151
Gauges............................................................102 Engine Coolant Temperature Gauge.............103
Fuel Gauge...........................................................103
Information Display.............................................103
Gearbox See: Transmission................................................178
General Information on Radio Frequencies...................................................57
Intelligent Access..................................................57
General Maintenance Information
...........475
Multi-Point Inspection........................................478
Owner Checks and Services...........................477
Protecting Your Investment..............................
475
Why Maintain Your Vehicle?.............................475
Why Maintain Your Vehicle at Your Dealership?......................................................475
Getting Assistance Outside the U.S. and Canada
.........................................................276
Getting the Services You Need................272 Away From Home...............................................272
550
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General..................................................................412
Navigation.............................................................418
Phone.....................................................................416
SiriusXM Traffic and Travel Link.......................421
Voice Settings......................................................421
Utilizing the Mediation/Arbitration Program (Canada Only).............................................275
V
Vehicle Care..................................................324 General Information...........................................324
Vehicle Certification Label.........................370
Vehicle Identification Number...................370
Vehicle Storage
............................................332
Body.......................................................................332
Brakes....................................................................333
Cooling system...................................................333
Disconnecting Your 12 Volt Battery................333
Engine...................................................................332
Fuel system..........................................................333
General..................................................................332
Miscellaneous......................................................333
Removing Vehicle From Storage....................
333
Tires.......................................................................333
Ventilation See: Climate Control..........................................135 VIN
See: Vehicle Identification Number...............
370
Voice Control...................................................82
W
Warning Lamps and Indicators..................104 Adaptive Cruise Control Indicator..................104
Anti-Lock Brake System Warning Lamp........104
Auto Hold Active.................................................104
Auto Hold Unavailable.......................................104
Automatic Headlamp High Beam
Indicator............................................................104
Battery....................................................................104
Blind Spot Monitor..............................................105
Brake System Warning Lamp...........................105
Cruise Control Indicator....................................105
Direction Indicator..............................................105
Door Ajar...............................................................105
Electric Park Brake..............................................105
Engine Coolant Temperature Warning Lamp..................................................................105
Engine Oil..............................................................105
Fasten Seatbelt Warning Lamp.......................106
Front Airbag..........................................................106
Headlamp High Beam Indicator......................106
Heads Up Display...............................................106
Hood Ajar..............................................................106 Lane Keeping System Lamp.............................106
Low Fuel Level Warning Lamp.........................106
Low Tire Pressure Warning Lamp...................106
Low Washer Fluid Level Warning Lamp........106
Parking Lamps......................................................107
Powertrain Fault...................................................107
Service Engine Soon..........................................107
Stability Control....................................................107
Stability Control Off.............................................107
Trunk Ajar..............................................................107
Washer Fluid Check
......................................318
Washers See: Cleaning the Exterior...............................325
See: Wipers and Washers...................................
84
Waxing............................................................326
Welcome Lighting
............................................91
What Is 911 Assist............................................55
What Is Automatic High Beam Control............................................................93
What Is Cruise Control.................................221
Wheel Nuts See: Changing a Road Wheel.........................
355
Wheels and Tires
..........................................335
Technical Specifications...................................363
Wi-Fi Hotspot.................................................398
Windows and Mirrors.....................................95
Windshield Washers
......................................86
557
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index