Status Bar
Cell phone microphone muted.
Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
Automatic crash notification system
off.
Cell phone network signal
strength.
Vehicle data sharing active. Vehicle location sharing active.
Vehicle data and location sharing
active.
Feature Bar Select to use the radio, a USB, a
media player or a Bluetooth
device. See Entertainment (page
423). Select to adjust climate settings
See
Climate (page 435).
Select to make calls and access
the phonebook on your cell phone.
See
Phone (page 438).
Select to use the navigation
system. See Navigation (page
440).
Select to search for and use
compatible apps on your iOS or
Android device.
See Apps (page
448). Select to adjust system settings.
See
Settings (page 451).
Cleaning the Touchscreen
See
Cleaning the Interior (page 328).
Updating the System
Updating the System Using a USB Drive
Downloading an Update
1. Go to the SYNC update page on the regional website.
2. Download the update.
Note: The website notifies you if an update
is available.
3. Insert a USB drive into your computer.
Note: The USB drive needs to be empty and
meet the minimum requirements detailed on
the website.
4. Follow the instructions provided to download the update to the USB drive.
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For restaurants, cityseeker can provide
information such as star rating, average cost,
review, handicap access, hours of operation,
and website address.
For hotels, cityseeker can provide
information such as star rating, price
category, review, check-in and checkout
times, hotel service icons and website
address. Hotel service icons include:
•
Restaurant
• Business center
• Handicap facilities
• Laundry
• Refrigerator
• 24 hour room service
• Fitness center
• Internet access
• Pool
• Wi-Fi
Attractions include nearby landmarks,
amusement parks, historic buildings and
more. cityseeker can provide information
such as star rating, reviews, hour of operation
and admission price. SiriusXM Traffic and Travel Link (If
Equipped)
SiriusXM Traffic and Travel Link is available
on vehicles equipped with navigation and
only in select markets. You must activate and
subscribe to receive SiriusXM Traffic and
Travel Link information. It helps you locate
the best gas prices, find movie listings, get
current traffic alerts, view the weather map,
get accurate ski conditions and see current
sports scores.
The system calculates a reasonable efficient
route based on available speed limits, traffic,
and road conditions. You may know a local
short cut that is more efficient at a given time
than the route provided by SYNC 3, but you
should expect a slight difference in minutes
or miles with the SYNC 3 route. Michelin Travel Guide (If Equipped)
The Michelin travel guide is a service which
provides additional information about certain
places of interest, for example restaurants,
hotels and tourist sites. Points of interest that
have Michelin travel guide information
display a button to show you more
information. Push the button to see the
additional information. If you have paired
your phone with the system, you can press
the phone button to directly establish a call
with the selected point of interest.
Navigation Map Accuracy and Updates
HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to HERE
by going to www.here.com. HERE evaluates
all reported map errors and responds with
the result of their investigation by e-mail.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SYNC™ 3
The navigation system map data may contain
inaccurate or incomplete information due to
the passage of time, changing
circumstances, sources used and the nature
of collecting comprehensive geographic
data, any of which may lead to incorrect
results. Inaccurate speed limit information,
turn restrictions and other road attributes
may affect the determined route and
associated guidance
Annual navigation map updates are available
for purchase through your dealership.
Depending on your purchase agreement,
you might be eligible for free Map update.
You can choose to download the Map data
update onto a USB, order a USB, or use Wi-Fi
to deliver automatic updates. To update your
Map data over Wi-Fi, your vehicle must be
connected to a Wi-Fi access point. Map Data
files are large, so it is highly recommended
to perform the update when free Wi-Fi is
available otherwise high data rates may
apply. For USB updates, free map update
eligibility, and other details, contact dealers
at 1-866-462-8837 in the United States and
Canada or 01-800-557-5539 in Mexico or
visit our local website for more information.
APPS
The system allows you interact with select
mobile apps while keeping your eyes on the
road. Voice commands, your steering wheel
buttons, or a quick tap on your touchscreen
give you advanced control of compatible
mobile apps. You can also stream your
favorite music or podcasts, share your time
of arrival with friends, and keep connected
safely.
When you start an app through the system
for the first time, you could be asked to grant
certain permissions. You can review and
change the permissions that you have
granted at any time when your vehicle is not
moving. We recommend that you check your
data plan before using your apps through
the system. Using them could result in
additional charges. We also recommend that
you check the app provider's terms and
conditions and privacy policy before using
their app. Make sure that you have an active
account for apps that you want to use
through the system. Some apps will work
with no setup. Others require you to
configure some personal settings before you
can use them.
Note:
For more information about available
apps, visit catalog.ford.com.
Using Apps on an iOS Device Select the apps option on the
feature bar.
1. If your device is connected via USB, switch Apple CarPlay off. See Phone
(page 438).
2. Connect your device to a USB port or pair and connect using Bluetooth.
3. If prompted to enable CarPlay, select Disable
.
4. Start the apps on your device that you want to use through SYNC.
Note: If you close the apps on your device,
you will not be able to use them through the
system.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SYNC™ 3
SETTINGS
Press the button to enter the
settings menu.
Once you select a tile, press the
button next to a menu item to view
an explanation of the feature or
setting.
Sound
Select this tile to adjust the sound settings.
Clock
Select this tile to adjust the clock settings.
Bluetooth
Select this tile to switch Bluetooth on and off
and adjust settings.
Phone
Select this tile to connect, disconnect, and
manage the connected device settings. Audio
Select this tile to adjust the audio settings.
Driver Assist (If Equipped)
Select this tile to adjust Driver Assist features
like Parking Aids, Lane Keeping system,
Pedestrian Detection, and Auto-Start-Stop.
Vehicle
Select this tile to adjust vehicle settings like
windows, alarm, lighting, backup starting
passcode, and MyKey settings.
Lincoln Way
Select this tile to adjust the Lincoln Way
settings.
General
Select this tile to adjust settings like
language, measurement units, or to reset the
system.
911 Assist
(If Equipped)
Select this tile to switch 911 Assist on and off. Automatic Updates
Select this tile to adjust automatic update
settings.
Mobile Apps
Select this tile to adjust permissions, enable,
disable, and update mobile apps.
Display
Select this tile to adjust display settings like
brightness and auto dim.
Charge Settings
(If Equipped)
Select this tile to adjust the electric vehicle
charge setting.
Voice Control
Select this tile to adjust voice control settings
like command confirmations and displayed
lists.
Navigation
(If Equipped)
Select this tile to adjust navigation settings
like map preferences and route guidance.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SYNC™ 3E280315 E268570
Motorcraft Parts - 2.0L.................................367
Motorcraft Parts - 3.0L................................369
MyKey – Troubleshooting............................65
MyKey™..............................................................62 Principle of Operation.........................................62
N
Navigation......................................................440 Changing the Format of the Map...................444
cityseeker.............................................................446
Michelin Travel Guide........................................447
Navigation Map Accuracy and Updates.......447
Route Guidance..................................................444
Setting a Destination.........................................442
SiriusXM Traffic and Travel Link......................447
Zoom......................................................................444
Normal Scheduled Maintenance
.............480
Intelligent Oil-Life Monitor™.............................480
Maintenance Intervals........................................481
O
Oil Change Indicator Reset.......................308
Oil Check See: Engine Oil Check......................................306
Opening and Closing the Hood
................301
Closing the Hood...............................................302 Opening the Hood..............................................301
Ordering Additional Owner's Literature......................................................278
Obtaining a French Owner’ s Manual.............278
Overhead Console
.......................................159
Overriding Automatic High Beam Control............................................................94
P
Parking Aids
..................................................203
Principle of Operation.......................................203
Passive Anti-Theft System............................77 SecuriLock...............................................................77
PATS See: Passive Anti-Theft System.........................77
Perchlorate........................................................14
Personal Safety System ™
..............................44
How Does the Personal Safety System
Work?...................................................................44
Phone
..............................................................438
Android Auto.......................................................440
Apple CarPlay......................................................440
Pairing Your Cell Phone for the First
Time...................................................................438
Text Messaging...................................................439
Using Your Cell Phone......................................439
Post-Crash Alert System.............................270 Power Decklid
...................................................71
Obstacle Detection...............................................72
Opening and Closing the Power Decklid.......72
Resetting the Power Decklid..............................
73
Power Door Locks See: Locking and Unlocking..............................67
Power Seats
....................................................142
Adjusting the Four-Way Lumbar
Support..............................................................144
Adjusting the Lumbar Support.........................144
Adjusting the Multi-Contour Front Seats With Active Motion ..................................................144
Power Windows
..............................................95
Accessory Delay...................................................96
Bounce-Back..........................................................95
One-Touch Down..................................................95
One-Touch Up.......................................................95
Window Lock.........................................................96
Pre-Collision Assist
......................................245
Adjusting the Pre-Collision Assist
Settings.............................................................247
Blocked Sensors.................................................247
Distance Indication and Alert..........................246
Using the Pre-Collision Assist System..........245
Protecting the Environment
..........................18
Puncture See: Changing a Road Wheel.........................
355
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index