When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is for use
during emergencies only. Operate your
vehicle in fail-safe mode only as long as
necessary to bring your vehicle to rest in
a safe location and seek immediate repairs.
When in fail-safe mode, your vehicle will
have limited power, will not be able to
maintain high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury. WARNING: Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap with
a thick cloth to prevent the possibility of
scalding and slowly remove the cap.
Failure to follow this instruction could result
in personal injury. Your vehicle has limited engine power when
in the fail-safe mode, drive your vehicle with
caution. Your vehicle does not maintain
high-speed operation and the engine may
operate poorly.
Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:
1. Pull off the road as soon as safely
possible and switch the engine off.
2. If you are a member of a roadside assistance program, we recommend that
you contact your roadside assistance
service provider.
3. If this is not possible, wait a short period
for the engine to cool.
4. Check the coolant level. If the coolant level is at or below the minimum mark,
add prediluted coolant immediately.
5. When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage. Engine Coolant Temperature
Management
(If Equipped) WARNING:
To reduce the risk of
crash and injury, be prepared that the
vehicle speed may reduce and the vehicle
may not be able to accelerate with full
power until the coolant temperature
reduces.
If you tow a trailer with your vehicle, the
engine may temporarily reach a higher
temperature during severe operating
conditions, for example ascending a long or
steep grade in high ambient temperatures.
At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display.
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You may notice a reduction in vehicle speed
caused by reduced engine power in order
to manage the engine coolant temperature.
Your vehicle may enter this mode if certain
high-temperature and high-load conditions
take place. The amount of speed reduction
depends on vehicle loading, grade and
ambient temperature. If this occurs, there is
no need to pull off the road. You can
continue to drive your vehicle.
The air conditioning may automatically turn
on and off during severe operating
conditions to protect the engine from
overheating. When the coolant temperature
decreases to the normal operating
temperature, the air conditioning turns on.
If the coolant temperature gauge moves fully
into the red zone, or if the coolant
temperature warning or service engine soon
messages appear in your information display,
do the following:
1. Pull off the road as soon as safely
possible and shift the transmission into
park (P). 2. Leave the engine running until the
coolant temperature gauge needle
returns to the normal position. If the
temperature does not drop after several
minutes, follow the remaining steps.
3. Switch the engine off and wait for it to cool. Check the coolant level.
4. If the coolant level is at or below the minimum mark, add prediluted coolant
immediately.
5. If the coolant level is normal, restart the engine and continue.
AUTOMATIC TRANSMISSION
FLUID CHECK
6F35 Transmission
(If Equipped)
Note: Transmission fluid should be checked
by an authorized dealer. If required, fluid
should be added by an authorized dealer.
The automatic transmission does not have
a transmission fluid dipstick. Refer to your scheduled maintenance
information for scheduled intervals for fluid
checks and changes. Your transmission does
not consume fluid. However, the fluid level
should be checked if the transmission is not
properly working. For example, if the
transmission slips or shifts slowly or if you
notice some sign of fluid leakage.
See
Scheduled Maintenance (page 475).
Do not use supplemental transmission fluid
additives, treatments or cleaning agents. The
use of these materials may affect
transmission operation and result in damage
to internal transmission components.
6F55 Transmission
(If Equipped) WARNING:
The dipstick and
surrounding components are hot. Use
gloves when moving components and
checking the transmission fluid level.
Failure to follow this warning could result
in serious personal injury.
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Fuel system
•
Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the fuel
pump nozzle.
Cooling system
• Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling system
leaks and that fluid is at the
recommended level.
Disconnecting Your 12 Volt Battery
• Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery, we
recommend that you disconnect the
battery cables to maintain battery charge
for quick starting.
Note: It is necessary to reset memory
features if you disconnect the battery cables. Brakes
•
Make sure the brakes and parking brake
release fully.
Tires
• Maintain recommended air pressure.
Miscellaneous
• Make sure all linkages, cables, levers and
pins under your vehicle are covered with
grease to prevent rust.
• Move vehicles at least 25 ft (7.5 m) every
15 days to lubricate working parts and
prevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out of
storage, do the following:
• Wash your vehicle to remove any dirt or
grease film build-up on window surfaces.
• Check windshield wipers for any
deterioration. •
Check under the hood for any foreign
material that may have collected during
storage such as mice or squirrel nests.
• Check the exhaust for any foreign
material that may have collected during
storage.
• Check tire pressures and set tire inflation
per the Tire Label.
• Check brake pedal operation. Drive your
vehicle 15 ft (4.5 m) back and forth to
remove rust build-up.
• Check fluid levels (including coolant, oil
and gas) to make sure there are no leaks,
and fluids are at recommended levels.
• If you remove the battery, clean the
battery cable ends and check for
damage.
Contact an authorized dealer if you have any
concerns or issues.
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Make sure to change your vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle
sub-systems during scheduled maintenance. It is critical that systems are flushed only with
new fluid that is the same as that required
to fill and operate the system or using a
Ford-approved flushing chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display). Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
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Multi-Point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioning hoses
Engine air filter
Suspension components for leaks or damage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and proper pressure2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer
2 If your vehicle is equipped with a temporary mobility kit, check the tir\
e sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive way
to perform a thorough inspection of your
vehicle. Your checklist gives you immediate
feedback on the overall condition of your
vehicle.
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When to expect the OIL CHANGE REQUIRED Message
Vehicle Use and Example
Interval
Extended hot or cold operation Extreme
3,000–5,000 mi (5,000–8,000 km) Maximum load or towing
Extreme hot or cold operation
Maintenance Intervals At Every Oil Change Interval as Indicated by the Information Display
1
Change the engine oil and filter. 2
Rotate the tires.
Perform a multi-point inspection, recommended.
Inspect the automatic transmission fluid level. Consult your dealer for \
requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine coolant level/strength and hoses.
Inspect the exhaust system and heat shields.
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General..................................................................412
Navigation.............................................................418
Phone.....................................................................416
SiriusXM Traffic and Travel Link.......................421
Voice Settings......................................................421
Utilizing the Mediation/Arbitration Program (Canada Only).............................................275
V
Vehicle Care..................................................324 General Information...........................................324
Vehicle Certification Label.........................370
Vehicle Identification Number...................370
Vehicle Storage
............................................332
Body.......................................................................332
Brakes....................................................................333
Cooling system...................................................333
Disconnecting Your 12 Volt Battery................333
Engine...................................................................332
Fuel system..........................................................333
General..................................................................332
Miscellaneous......................................................333
Removing Vehicle From Storage....................
333
Tires.......................................................................333
Ventilation See: Climate Control..........................................135 VIN
See: Vehicle Identification Number...............
370
Voice Control...................................................82
W
Warning Lamps and Indicators..................104 Adaptive Cruise Control Indicator..................104
Anti-Lock Brake System Warning Lamp........104
Auto Hold Active.................................................104
Auto Hold Unavailable.......................................104
Automatic Headlamp High Beam
Indicator............................................................104
Battery....................................................................104
Blind Spot Monitor..............................................105
Brake System Warning Lamp...........................105
Cruise Control Indicator....................................105
Direction Indicator..............................................105
Door Ajar...............................................................105
Electric Park Brake..............................................105
Engine Coolant Temperature Warning Lamp..................................................................105
Engine Oil..............................................................105
Fasten Seatbelt Warning Lamp.......................106
Front Airbag..........................................................106
Headlamp High Beam Indicator......................106
Heads Up Display...............................................106
Hood Ajar..............................................................106 Lane Keeping System Lamp.............................106
Low Fuel Level Warning Lamp.........................106
Low Tire Pressure Warning Lamp...................106
Low Washer Fluid Level Warning Lamp........106
Parking Lamps......................................................107
Powertrain Fault...................................................107
Service Engine Soon..........................................107
Stability Control....................................................107
Stability Control Off.............................................107
Trunk Ajar..............................................................107
Washer Fluid Check
......................................318
Washers See: Cleaning the Exterior...............................325
See: Wipers and Washers...................................
84
Waxing............................................................326
Welcome Lighting
............................................91
What Is 911 Assist............................................55
What Is Automatic High Beam Control............................................................93
What Is Cruise Control.................................221
Wheel Nuts See: Changing a Road Wheel.........................
355
Wheels and Tires
..........................................335
Technical Specifications...................................363
Wi-Fi Hotspot.................................................398
Windows and Mirrors.....................................95
Windshield Washers
......................................86
557
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index