2020 LINCOLN MKZ HYBRID tow

WARNING: When closing the
moonroof, verify that it is free of
obstruction and make sure that children
and pets are not in the proximity of the roof
opening.
Type 1
The sliding shade can be manually opened
or closed when the moonroof is closed. Pull
the shade toward the front of the vehicle to
close it.
The moonroof controls are on the overhead
console and have a one-touch open and
close feature. To stop it during one-touch
operation, touch the control a second time. Opening and Closing OpenA
VentB
CloseC
Press A to open the moonroof. It will stop
short of the fully opened position.
Note: This position helps to reduce wind
noise or rumbling which may happen with
the moonroof fully open. Press A again to
fully open the moonroof.
Press C to close the moonroof. Venting the Moonroof
Press and release to close the sunshade. If
fully open, the sunshade stops after covering
the rear glass panel. Press and release again
to fully close the sunshade.
Bounce-Back
The moonroof reverses some distance if an
obstacle is detected while closing.
Press and hold C within two seconds of a
bounce-back event to override this function.
Type 2
Note:
With the panoramic moonroof fully
open and vehicle speed increasing to about
50 mph (80 km/h)
, the moonroof opening
panel closes about 8 in (20 cm) to reduce
excessive wind noise at higher speeds. This
feature only functions one time per key cycle,
so that you can open the glass further if
desired.
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Windows and MirrorsE144499

Settings
—
On or Off
Easy Entry / Exit
Adaptive Headlamps
Lighting
On or Off
Auto Highbeam
On or Off
Daytime Lights
Select time interval
Autolamp Delay
On or Off
Welcome Lighting
On or Off
Autolock
Locks
On or Off
Autounlock
On or Off
Audible
Feedback
On or Off
Exterior Lights
On or Off
Mislock
All doors or Driver door
Remote Unlocking
On or Off
Autofold
Mirrors
Hold OK to Initialize
Neutral Tow
Set to XXX % - Hold
OK to Reset
Oil Life Reset
Enable or Disable Switch
Power Decklid
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Information Displays

Action
Message
Displays to request the operator to apply the brake as needed by the transmission.
Press Brake Pedal
Displays when the brake pedal needs to be depressed to enable the transmission to shift from park.
Depress Brake to Shift from Park
Displays when the neutral button N needs to be pressed again to enter ne\
utral hold. See Auto-matic Transmission (page 193).
Press N again to Enter Stay in Neutral
Mode
Displays when neutral hold is active.
See Automatic Transmission (page 193).
Stay in Neutral Mode Engaged
Displays when neutral hold is active.
See General Information (page 110).
Stay in Neutral Tow Engaged See Manual
to Disable
Displays when there is a system fault and the park brake needs to be depressed before exiting the vehicle. See your authorized dealer.
SHIFT SYS FAULT Confirm Park Brake
Apply Before Exiting the Vehicle
Displays when there is a system fault and the park brake needs to be depressed before exitingthe vehicle. See your authorized dealer.
SHIFT SYS FAULT Cannot Shift Trans Use
Park Brake to Secure Vehicle
See your authorized dealer.
SHIFT SYS FAULT Service Required
Displays when there is a system fault while the vehicle is shifting to p\
ark. See your authorized dealer.
SHIFT SYS FAULT Vehicle is Shifting to
Park
Displays when there is a system fault while the vehicle is shifting to r\
everse. See your authorized dealer.
SHIFT SYS FAULT Reverse Unavailable
Service Required
See your authorized dealer.
SHIFT SYS FAULT Drive Unavailable Select
L for Drive Service Required
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Information Displays

Action
Message
See your authorized dealer.
SHIFT SYS FAULT Neutral Unavailable
Service Required
See your authorized dealer.
SHIFT SYS FAULT Low Unavailable Service
Required
Displays when neutral tow is active and the ignition needs to be turned \
off. See Towing the
Vehicle on Four Wheels (page 261).
Neutral Tow Engaged Turn Ignition Off for
Towing
Displays while attempting to exit neutral tow. The brake pedal needs to be depressed and parkbutton selected to deactivate.
See Towing the Vehicle on Four Wheels (page 261).
Neutral Tow Engaged Depress Brake and
Select Park to Exit Neutral Tow
Displays when neutral tow is active and the park brake needs to be released.
See Towing the
Vehicle on Four Wheels (page 261).
Neutral Tow Remove Park Brake for
Towing
Displays when neutral tow has been deactivated.
Neutral Tow Disengaged
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Information Displays

The head restraints consist of:
an energy absorbing head restraint
A
two steel stems
B
guide sleeve adjust and unlock
button
C
guide sleeve unlock and remove
button
D
Adjusting the Head Restraint
Raising the Head Restraint
Pull the head restraint up.
Lowering the Head Restraint
1. Press and hold button C.
2. Push the head restraint down.
Removing the Head Restraint
1. Pull the head restraint up until it reaches
its highest position.
2. Press and hold buttons C and D.
3. Pull the head restraint up. Installing the Head Restraint
Align the steel stems into the guide sleeves
and push the head restraint down until it
locks.
Tilting Head Restraints
The front head restraints have a tilting
feature for extra comfort. To tilt the head
restraint, do the following: 1.
Adjust the seatback to an upright driving
or riding position.
2. Pivot the head restraint forward toward your head to the desired position.
After the head restraint reaches the
forward-most tilt position, pivoting it forward
again will then release it to the rearward,
untilted position.
POWER SEATS WARNING: Do not adjust the driver
seat or seat backrest when your vehicle is
moving. This may result in sudden seat
movement, causing the loss of control of
your vehicle. WARNING:
Do not place cargo or
any objects behind the seatback before
returning it to the original position.
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SeatsE144727

3. Stow the safety belt in the stowage clip.
This will prevent the safety belt from
getting caught in the seat latch. When raising the seat back(s), make sure you
hear the seat latch into place.
HEATED SEATS (IF EQUIPPED)
Front Seats WARNING:
People who are unable
to feel pain to their skin because of
advanced age, chronic illness, diabetes,
spinal cord injury, medication, alcohol use,
exhaustion or other physical conditions,
must exercise care when using the heated
seat. The heated seat may cause burns
even at low temperatures, especially if
used for long periods of time. Do not place
anything on the seat that insulates against
heat, such as a blanket or cushion. This
may cause the heated seat to overheat.
Do not puncture the seat with pins,
needles or other pointed objects. This may
damage the heating element which may
cause the heated seat to overheat. An
overheated seat may cause serious
personal injury. Do not do the following:
•
Place heavy objects on the seat.
• Operate the heated seat if water or any
other liquid spills on the seat. Allow the
seat to dry thoroughly.
• Operate the heated seats unless the
engine is running. Doing so can cause
the battery to lose charge. Press the heated seat symbol to cycle
through the various heat settings and off.
More indicator lights indicate warmer
settings.
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SeatsE164098 E146322

CENTER CONSOLE
Stow items in the cup holder carefully as
items may become loose during hard
braking, acceleration or crashes, including
hot drinks which may spill.
Available console features include:
Front storage bin with remote USB
port.
A
Cup holders.
B Storage compartment with auxiliary
power point and USB port.
C
Heated rear seats.
D
AC power point, auxiliary power
point, and charger USB ports.
E
Two auxiliary power points.
F
OVERHEAD CONSOLE Press near the rear edge of the door to open
it.REAR SEAT ARMREST
Fold the armrest down to use the armrest.
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Storage CompartmentsE228739 E266392 E144635

ENGINE BLOCK HEATER
WARNING: Failure to follow engine
block heater instructions could result in
property damage or serious personal
injury. WARNING:
Do not use your heater
with ungrounded electrical systems or
two-pronged adapters. There is a risk of
electrical shock. WARNING:
Do not fully close the
hood, or allow it to drop under its own
weight when using the engine block
heater. This could damage the power cable
and may cause an electrical short resulting
in fire, injury and property damage.
Note: The heater is most effective when
outdoor temperatures are below
0°F (-18°C). The heater acts as a starting aid by warming
the engine coolant. This allows the climate
control system to respond quickly. The
equipment includes a heater element,
installed in the engine block and a wire
harness. You can connect the system to a
grounded 120-volt AC electrical source.
We recommend that you do the following for
a safe and correct operation:
•
Use a 16-gauge outdoor extension cord
that is product certified by Underwriter’ s
Laboratory (UL) or Canadian Standards
Association (CSA). This extension cord
must be suitable for use outdoors, in cold
temperatures, and be clearly marked
Suitable for Use with Outdoor
Appliances. Do not use an indoor
extension cord outdoors. This could
result in an electric shock or become a
fire hazard.
• Use as short an extension cord as
possible.
• Do not use multiple extension cords. •
Make sure that when in operation, the
extension cord plug and heater cord plug
connections are free and clear of water.
This could cause an electric shock or fire.
• If the block heater cord is under the
hood, Do Not remove the wiring from its
original location. Do Not close the hood
on the extension wiring.
• Make sure your vehicle is parked in a
clean area, clear of combustibles.
• Make sure the heater, heater cord and
extension cord are firmly connected.
• Check for heat anywhere in the electrical
hookup once the system has been
operating for approximately 30 minutes.
• Make sure the system is unplugged and
properly stowed before starting and
driving your vehicle. Make sure the
protective cover seals the prongs of the
block heater cord plug when not in use.
• Make sure the heater system is checked
for proper operation before winter.
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Starting and Stopping the Engine