1. Remove the rubber covering (A) in the
cupholder. With the buttons facing
upward and the unlock button facing the
front of your vehicle, place the first
intelligent access key into the backup
slot (B).
2. With the key in this position, press the brake pedal, then the START button to
switch the ignition on and start your
vehicle. Fast Restart
The fast restart feature allows you to restart
your vehicle within 20 seconds of switching
it off, even if it does not detect a valid
passive key.
Within 20 seconds of switching your vehicle
off, press the brake pedal and press the
button. After 20 seconds, you can no longer
start your vehicle if it does not detect a valid
passive key.
Once your vehicle starts, it remains running
until you press the button, even if your
vehicle does not detect a valid passive key.
If you open and close a door while your
vehicle is running, the system searches for
a valid passive key. You cannot start your
vehicle if the system does not detect a valid
passive key within 20 seconds.
Automatic Shutdown
This feature automatically shuts down your
vehicle if it has been idling for an extended
period. The ignition also turns off in order to
save battery power. Before your vehicle
shuts down, a message appears in the
information display showing a timer counting down from 30 seconds. If you do not
intervene within 30 seconds, your vehicle
shuts down. Another message appears in
the information display to inform you that
your vehicle has shut down in order to save
fuel. Start your vehicle as you normally do.
Automatic Shutdown Override
Note:
You cannot permanently switch off the
automatic shutdown feature. When you
switch it off temporarily, it turns on at the
next ignition cycle.
You can stop the shutdown, or reset the
timer, at any point before the 30-second
countdown has expired by doing any of the
following:
169
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Starting and Stopping the EngineE155835
•
Interacting with your vehicle, for example
pressing the brake or accelerator pedal.
• You can temporarily switch off the
shutdown feature any time the ignition is
on (for the current ignition cycle only).
Use the information display to do so. See
Information Displays (page 110).
• During the countdown before shutdown,
you are prompted to press OK or RESET
(depending on your type of information
display) to temporarily switch the feature
off (for the current ignition cycle only).
Switching Off Your Vehicle When It Is
Stationary
1. Put the transmission in position
P.
2. Press the button once.
3. Apply the parking brake.
Note: This switches off the ignition, all
electrical circuits, warning lamps and
indicators.
Note: If your vehicle is left running for 30
minutes without any interaction, it
automatically shuts down. Switching Off Your Vehicle When It Is
Moving WARNING:
Switching off the engine
when your vehicle is still moving results in
a significant decrease in braking
assistance. Higher effort is required to
apply the brakes and to stop your vehicle.
A significant decrease in steering
assistance could also occur. The steering
does not lock, but higher effort could be
required to steer your vehicle. When you
switch the ignition off, some electrical
circuits, for example airbags, also turn off.
If you unintentionally switch the ignition
off, shift into neutral (N) and restart the
engine.
1. Put the transmission in position
N and
use the brakes to bring your vehicle to a
safe stop.
2. When your vehicle has stopped, put the transmission in position
P.
3. Press and hold the button for one second, or press it three times within two
seconds. 4. Apply the parking brake.
Guarding Against Exhaust Fumes WARNING: Exhaust leaks may result
in entry of harmful and potentially lethal
fumes into the passenger compartment. If
you smell exhaust fumes inside your
vehicle, have your vehicle inspected
immediately. Do not drive if you smell
exhaust fumes.
Important Ventilating Information
If you stop your vehicle and then leave the
engine idling for long periods of time, we
recommend that you do one of the following:
• Open the windows at least
1 in (3 cm).
• Set your climate control to outside air.
170
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Starting and Stopping the Engine
ENGINE BLOCK HEATER
WARNING: Failure to follow engine
block heater instructions could result in
property damage or serious personal
injury. WARNING:
Do not use your heater
with ungrounded electrical systems or
two-pronged adapters. There is a risk of
electrical shock. WARNING:
Do not fully close the
hood, or allow it to drop under its own
weight when using the engine block
heater. This could damage the power cable
and may cause an electrical short resulting
in fire, injury and property damage.
Note: The heater is most effective when
outdoor temperatures are below
0°F (-18°C). The heater acts as a starting aid by warming
the engine coolant. This allows the climate
control system to respond quickly. The
equipment includes a heater element,
installed in the engine block and a wire
harness. You can connect the system to a
grounded 120-volt AC electrical source.
We recommend that you do the following for
a safe and correct operation:
•
Use a 16-gauge outdoor extension cord
that is product certified by Underwriter’ s
Laboratory (UL) or Canadian Standards
Association (CSA). This extension cord
must be suitable for use outdoors, in cold
temperatures, and be clearly marked
Suitable for Use with Outdoor
Appliances. Do not use an indoor
extension cord outdoors. This could
result in an electric shock or become a
fire hazard.
• Use as short an extension cord as
possible.
• Do not use multiple extension cords. •
Make sure that when in operation, the
extension cord plug and heater cord plug
connections are free and clear of water.
This could cause an electric shock or fire.
• If the block heater cord is under the
hood, Do Not remove the wiring from its
original location. Do Not close the hood
on the extension wiring.
• Make sure your vehicle is parked in a
clean area, clear of combustibles.
• Make sure the heater, heater cord and
extension cord are firmly connected.
• Check for heat anywhere in the electrical
hookup once the system has been
operating for approximately 30 minutes.
• Make sure the system is unplugged and
properly stowed before starting and
driving your vehicle. Make sure the
protective cover seals the prongs of the
block heater cord plug when not in use.
• Make sure the heater system is checked
for proper operation before winter.
171
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Starting and Stopping the Engine
Using the Engine Block Heater
Make sure the receptacle terminals are clean
and dry prior to use. Clean them with a dry
cloth if necessary.
The heater uses 0.4 to 1.0 kilowatt-hours of
energy per hour of use. The system does not
have a thermostat. It achieves maximum
temperature after approximately three hours
of operation. Using the heater longer than
three hours does not improve system
performance and unnecessarily uses
electricity.
172
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Starting and Stopping the Engine
HYBRID VEHICLE OPERATION
This hybrid vehicle combines electric and
gasoline propulsion to provide breakthrough
performance and improved efficiency.
Familiarizing yourself with these unique
characteristics will provide an optimal driving
experience from your new vehicle.
Note:
You may notice higher engine speeds
upon start-up. This temporary condition is
normal and necessary to heat up the cabin
and minimize emissions.
Starting: When you start your vehicle, a
green ready indicator light will
appear in the lower right portion
of the instrument cluster and a ready to drive
message will appear in the middle of the left
cluster screen, letting you know that your
vehicle is ready for driving. The engine may not start because this
vehicle is equipped with silent key start. This
fuel saving feature allows your vehicle to be
ready–to–drive without requiring the gas
engine to be running. This indicator will
remain on while your vehicle is on, whether
the engine is running or not to indicate your
vehicle is capable of movement (using its
electric motor, engine, or both). Typically, the
engine will not start unless the vehicle is
cold, a climate control change is requested,
or the accelerator is pressed.
Driving:
The gas engine automatically starts and
stops to provide power when needed and
to save fuel when not needed. While
coasting at low speeds, coming to a stop, or
standing, the gas engine normally shuts
down and your vehicle operates in
electric-only mode.
Conditions that may cause the engine to start
up or remain running include:
•
Considerable vehicle acceleration.
• Vehicle speed above 85 mph (137 km/h).
However, the maximum speed for
electric-only operation may be lower
while driving in hot temperatures or on
hilly terrain.
• Ascending a hill.
• Charge level of high voltage battery is
low.
• Very high or low outside temperature (to
provide system cooling or heating).
• Engine not warm enough to provide
passenger requested cabin temperature.
Stopping:
The gas engine may shut off to conserve fuel
as you come to a stop. Restarting your
vehicle is not required. Simply step on the
accelerator when you are ready to drive.
173
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Unique Driving CharacteristicsE144692
Transmission Operation:
Due to the technologically advanced,
electronically-controlled continuously
variable transaxle, you will not feel shift
changes like those of a non-hybrid vehicle.
Note:
Since engine speed is controlled by
the transmission, it may seem elevated at
times. This is normal hybrid operation and
helps deliver fuel efficiency and
performance.
Neutral:
We recommend that you do not idle the
vehicle in neutral (N) for an extended period
of time because this will discharge your high
voltage battery, shut off your air conditioning
and heating, and decrease fuel economy.
The engine will not start or stop, and cannot
provide power to the hybrid system in neutral
(N). Low:
Low (L) is designed to mimic the enhanced
engine braking available in non-hybrid
vehicles. Low gear will produce high engine
speeds to provide necessary engine braking.
This is normal and will not damage your
vehicle. In low gear, the gas engine will
remain on more often than in drive (D).
Reverse:
In reverse (R), vehicle speed is limited to
22 mph (35 km/h).
Battery:
Your hybrid is equipped with a high voltage
battery. A cool battery maintains battery life
and provides the best possible performance.
The high voltage battery is cooled by cabin
air drawn from vent holes in the trim panels
behind the rear seats. Avoid placing objects
at the vent holes that block airflow to the
high voltage battery. Engine:
The engine speed in your hybrid is not
directly tied to your vehicle speed. Your
vehicle's engine and transmission are
designed to deliver the power you need at
the most efficient engine speed. During
heavy accelerations, your hybrid may reach
high engine speeds (up to 6000 RPM).
In prolonged mountainous driving, you may
see the engine speed changing without your
input. This is intentional and maintains the
battery charge level. You may also notice
during extended downhill driving that your
engine continues to run instead of shutting
off.
During this engine braking, the engine stays
on, but it is not using any fuel. You may also
hear a slight whine or whistle when operating
your vehicle. This is the normal operation of
the electric generator in the hybrid system.
174
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Unique Driving Characteristics
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may not
have symptoms that are apparent, continued
driving with the service engine soon indicator
on can result in increased emissions, lower
fuel economy, reduced engine and
transmission smoothness and lead to more
costly repairs.
Readiness for Inspection and
Maintenance (I/M) Testing
Some state and provincial and local
governments may have
Inspection/Maintenance (I/M) programs to
inspect the emission control equipment on
your vehicle. Failure to pass this inspection
could prevent you from getting a vehicle
registration.
If the service engine soon indicator
is on or the bulb does not work,
your vehicle may need service.
See On-Board Diagnostics. Your vehicle may not pass the I/M test if the
service engine soon indicator is on or not
working properly (bulb is burned out), or if
the OBD-II system has determined that some
of the emission control systems have not
been properly checked. In this case, the
vehicle is not ready for I/M testing.
If the vehicle
’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the vehicle
is not ready for I/M testing. To determine if
the vehicle is ready for I/M testing, turn the
ignition key to the on position for 15 seconds
without cranking the engine. If the service
engine soon indicator blinks eight times, it
means that the vehicle is not ready for I/M
testing; if the service engine soon indicator
stays on solid, it means that your vehicle is
ready for I/M testing.
The OBD-II system checks the emission
control system during normal driving. A
complete check may take several days.
If the vehicle is not ready for I/M testing, you
can perform the following driving cycle
consisting of mixed city and highway driving: 1. 15 minutes of steady driving on an
expressway or highway followed by 20
minutes of stop-and-go driving with at
least four 30-second idle periods.
2. Allow your vehicle to sit for at least eight
hours with the ignition off. Then, start the
vehicle and complete the above driving
cycle. The vehicle must warm up to its
normal operating temperature. Once
started, do not turn off the vehicle until
the above driving cycle is complete.
If the vehicle is still not ready for I/M testing,
you need to repeat the above driving cycle.
190
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Engine Emission Control
2. Locate the access door and remove the
plastic cover. 3. Pull the outer cover off to expose the
service disconnect cover. 4. Slide the handle on the service
disconnect outboard to the right. 5. Pull the handle toward you and remove
the circuit from the vehicle to disable the
high-voltage battery.
Reactivating the High-Voltage Battery
Note: If you have manually disconnected
your high-voltage shut off circuit you will
need to reconnect the circuit before it can
be reactivated. The vehicle detects if the
electrical system is safe and then
reactivates. HIGH VOLTAGE SHUTOFF SWITCH
The integrity of the high voltage system is
continuously monitored. After a substantial
collision or physical jolt, the high voltage
system could become deactivated. To
reinitialize the system.
1. Press the START/STOP button to turn
the ignition off.
2. Press the brake pedal and press the START/STOP
button.
3. If your vehicle is not powered on after this sequence, repeat steps 1 and 2 up
to two more times.
Note: During this process, your vehicle will
detect if the electrical system is safe and
reactivate. Once your vehicle determines
the electrical system safe, you can start your
vehicle as you would normally by either
turning the ignition key or by pressing the
brake in combination with the START/STOP
button.
Note: In the event your vehicle does not
reactivate after the third key cycle, contact
an authorized dealer.
192
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing High Voltage BatteryE259344 E146133