vehicle and reimburse the buyer in an
amount equal to the actual price paid or
payable by the consumer (less a reasonable
allowance for consumer use). The consumer
has the right to choose whether to receive
a refund or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had a
reasonable number of attempts to conform
the vehicle to its applicable express
warranties if, within the first 18 months of
ownership of a new vehicle or the first
18,000 mi (29,000 km), whichever occurs
first:
1. Two or more repair attempts are made on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a defect or
condition that substantially impairs the
use, value or safety of the vehicle) OR
3. The vehicle is out of service for repair of
nonconformities for a total of more than
30 calendar days (not necessarily all at
one time). In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the need
for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred by
California Civil Code Section 1793.22(b). You
are also required to use BBB AUTO LINE
before exercising rights or seeking remedies
created by the Federal Magnuson-Moss
Warranty Act, 15 U.S.C. sec. 2301 et seq. If
you choose to seek redress by pursuing
rights and remedies not created by California
Civil Code Section 1793.22(b) or the
Magnuson-Moss Warranty Act, resort to BBB
AUTO LINE is not required by those statutes.
THE BETTER BUSINESS BUREAU
(BBB) AUTO LINE PROGRAM (U.S.
ONLY)
Your satisfaction is important to Ford Motor
Company and to your dealer. If a warranty
concern has not been resolved using the
three-step procedure outlined earlier in this
chapter in the Getting the Services you need
section, you may be eligible to participate in
the BBB AUTO LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration. During
mediation, a representative of the BBB will
contact both you and Ford Motor Company
to explore options for settlement of the claim.
If an agreement is not reached during
mediation or you do not want to participate
in mediation, and if your claim is eligible, you
may participate in the arbitration process. An
arbitration hearing will be scheduled so that
you can present your case in an informal
setting before an impartial person. The
arbitrator will consider the testimony
provided and make a decision after the
hearing.
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Protected Component
Fuse Rating
Fuse Location
Not used.
—
16
Heated wiper park.
15 A
17
Air conditioning clutch.
10 A
18
Not used.
—
19
DC/DC converter (hybrid).
5 A
20
Battery charge control module (hybrid).
10 A
21
Adaptive cruise control.
5 A
22
Charge port light ring (hybrid).
5 A
23
Battery electronic control module (hybrid).
5 A
24
Left-hand enhanced exterior lighting module.
25 A
25
Right-hand enhanced exterior lighting module.
25 A
26
Powertrain control module (hybrid).
5 A
27
Anti-lock brake system module.
10 A
28
Powertrain control module.
10 A
29
Electronic stability control.
10 A
30
Transmission oil pump.
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Severe Climates
If you drive in extremely cold climates:
•
It may be necessary to increase the
coolant concentration above 50%.
• A coolant concentration of 60% provides
improved freeze point protection.
Coolant concentrations above 60%
decrease the overheat protection
characteristics of the coolant and may
cause engine damage.
If you drive in extremely hot climates:
• You can decrease the coolant
concentration to 40%.
• Coolant concentrations below 40%
decrease the freeze and corrosion
protection characteristics of the coolant
and may cause engine damage.
Vehicles driven year-round in non-extreme
climates should use prediluted coolant for
optimum cooling system and engine
protection. Coolant Change
At specific mileage intervals, as listed in the
scheduled maintenance information, the
coolant should be changed. Add prediluted
coolant approved to the correct specification.
See Capacities and Specifications (page
385).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient temperature,
vehicle load and terrain.
How Fail-Safe Cooling Works If the engine begins to overheat,
the coolant temperature gauge
moves toward the red zone:
A warning lamp illuminates and a
message may appear in the
information display.If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating cylinder
operation. Each disabled cylinder acts as an
air pump and cools the engine.
When this occurs, your vehicle still operates,
however:
•
Engine power is limited.
• The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you can
re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.
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When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is for use
during emergencies only. Operate your
vehicle in fail-safe mode only as long as
necessary to bring your vehicle to rest in
a safe location and seek immediate repairs.
When in fail-safe mode, your vehicle will
have limited power, will not be able to
maintain high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury. WARNING: Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap with
a thick cloth to prevent the possibility of
scalding and slowly remove the cap.
Failure to follow this instruction could result
in personal injury. Your vehicle has limited engine power when
in the fail-safe mode, drive your vehicle with
caution. Your vehicle does not maintain
high-speed operation and the engine may
operate poorly.
Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:
1. Pull off the road as soon as safely
possible and switch the engine off.
2. If you are a member of a roadside assistance program, we recommend that
you contact your roadside assistance
service provider.
3. If this is not possible, wait a short period
for the engine to cool.
4. Check the coolant level. If the coolant level is at or below the minimum mark,
add prediluted coolant immediately.
5. When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.
Note: Driving your vehicle without repair
increases the chance of engine damage. Engine Coolant Temperature
Management
(If Equipped) WARNING:
To reduce the risk of
crash and injury, be prepared that the
vehicle speed may reduce and the vehicle
may not be able to accelerate with full
power until the coolant temperature
reduces.
If you tow a trailer with your vehicle, the
engine may temporarily reach a higher
temperature during severe operating
conditions, for example ascending a long or
steep grade in high ambient temperatures.
At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display.
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You may notice a reduction in vehicle speed
caused by reduced engine power in order
to manage the engine coolant temperature.
Your vehicle may enter this mode if certain
high-temperature and high-load conditions
take place. The amount of speed reduction
depends on vehicle loading, grade and
ambient temperature. If this occurs, there is
no need to stop your vehicle. You can
continue to drive.
The air conditioning may automatically turn
on and off during severe operating
conditions to protect the engine from
overheating. When the coolant temperature
decreases to the normal operating
temperature, the air conditioning turns on.
If the coolant temperature gauge moves fully
into the red zone, or if the coolant
temperature warning or service engine soon
messages appear in your information display,
do the following:
1.
Stop your vehicle as soon as it is safe to
do so. Fully apply the parking brake, shift
into park (P) or neutral (N). 2. Leave the engine running until the
coolant temperature gauge needle
returns to the normal position. If the
temperature does not drop after several
minutes, follow the remaining steps.
3. Switch the engine off and wait for it to cool. Check the coolant level.
4. If the coolant level is at or below the minimum mark, add prediluted coolant
immediately.
5. If the coolant level is normal, restart the engine and continue.
AUTOMATIC TRANSMISSION
FLUID CHECK
The automatic transmission does not have
a transmission fluid dipstick.
The automatic transmission does not
consume fluid. However, the fluid level
should be checked if the transmission is not
working properly, for example if the
transmission slips or shifts slowly or if you
notice some sign of fluid leakage. Note:
Transmission fluid should be checked
by an authorized dealer. If required, fluid
should be added by an authorized dealer.
Do not use supplemental transmission fluid
additives, treatments or cleaning agents. The
use of these materials may affect
transmission operation and result in damage
to internal transmission components.
BRAKE FLUID CHECK WARNING: Do not use any fluid other
than the recommended brake fluid as this
will reduce brake efficiency. Use of
incorrect fluid could result in the loss of
vehicle control, serious personal injury or
death. WARNING: Only use brake fluid from
a sealed container. Contamination with dirt,
water, petroleum products or other
materials may result in brake system
damage or failure. Failure to adhere to this
warning could result in the loss of vehicle
control, serious personal injury or death.
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For longer, trouble-free operation, keep the
top of the battery clean and dry.
If you see any corrosion on the battery or
terminals, remove the cables from the
terminals and clean with a wire brush. You
can neutralize the acid with a solution of
baking soda and water.
Because a computer electronically controls
your vehicle's engine, power from the battery
maintains some control conditions. When
you disconnect or have a new battery
installed, the engine must relearn its idle and
fuel trim strategy for optimum driveability and
performance. Flexible fuel vehicles (FFV)
must also relearn the ethanol content of the
fuel for optimum driveability and
performance.
To restore the settings, do the following:
1. Apply the parking brake.
2. Shift into park (P) or neutral (N).
3. Switch off all the accessories.
4. Press the brake pedal and start your
vehicle. 5. Run the engine until it reaches normal
operating temperature. While the engine
is warming up, complete the following:
Reset the clock. Reset the power
windows bounce-back feature. See
Windows and Mirrors (page 108). Reset
the radio station presets. See Audio
System (page 420).
6. Allow the engine to idle for at least one minute.
7. Drive the vehicle at least 10 mi (16 km) to
completely relearn the idle trim and fuel
trim strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy, you
could adversely affect the idle quality of your
vehicle until the engine computer eventually
relearns the idle trim and fuel trim strategy.
Note: For flexible fuel vehicles, if you are
operating on E85, you could experience poor
starts or an inability to start the engine and
driveability problems until the fuel trim and
ethanol content have been relearned. Make sure that you dispose of old batteries
in an environmentally friendly way. Seek
advice from your local authority about
recycling old batteries.
If storing your vehicle for more than 30 days
without recharging the battery, we
recommend that you disconnect the negative
battery cable to maintain battery charge for
quick starting.
Battery Management System
(If Equipped)
The battery management system monitors
battery conditions and takes actions to
extend battery life. If the system detects
excessive battery drain, it temporarily
disables some electrical systems to protect
the battery.
Systems included are:
• Heated rear window.
• Heated seats.
• Climate control.
• Heated steering wheel.
• Audio unit.
• Navigation system.
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A message could appear in the information
display to alert you that battery protection
actions are active. These messages are only
for notification that an action is taking place,
and not intended to indicate an electrical
problem or that the battery requires
replacement.
After battery replacement, or in some cases,
after charging the battery with an external
charger, the battery management system
requires eight hours of vehicle sleep time to
relearn the battery state of charge. During
this time, keep your vehicle fully locked with
the ignition switched off.
Note:
Prior to relearning the battery state of
charge, the battery management system
could temporarily disable some electrical
systems. Electrical Accessory Installation
To make sure the battery management
system works correctly, do not connect an
electrical device ground connection directly
to the battery negative post. This can cause
inaccurate measurements of the battery
condition and potential incorrect system
operation.
Note:
If you add electrical accessories or
components to the vehicle, it could adversely
affect battery performance and durability.
This could also affect the performance of
other electrical systems in the vehicle.
Battery Disposal Make sure that you dispose of old
batteries in an environmentally
friendly way. Seek advice from
your local authority about recycling old
batteries. ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The assembly plant properly aims the
headlamps on your vehicle. If your vehicle
has been in an accident, have the alignment
of your headlamps checked by your
authorized dealer.
8 feet (2.4 meters)
A
Center height of lamp to ground
B
25 feet (7.6 meters)
C
Horizontal reference line
D
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Exterior Chrome Parts
•
Apply a high quality-cleaning product to
bumpers and other chrome parts. Follow
the manufacturer’ s instructions. We
recommend Motorcraft Custom Bright
Metal Cleaner.
• Do not apply the cleaning product to hot
surfaces. Do not leave the cleaning
product on chrome surfaces longer than
the time recommended.
• Using non-recommended cleaners can
result in severe and permanent cosmetic
damage.
Note: Never use abrasive materials, for
example steel wool or plastic pads as they
can scratch the chrome surface.
Note: Do not use chrome cleaner, metal
cleaner or polish on wheels or wheel covers.
Exterior Plastic Parts
For routine cleaning we recommend
Motorcraft Detail Wash. If tar or grease spots
are present, we recommend Motorcraft Bug
and Tar Remover. Stripes or Graphics (If Equipped)
Hand washing your vehicle is preferred
however, pressure washing may be used
under the following conditions:
• Do not use water pressure higher than
2,000 psi (14,000 kPa)
.
• Do not use water hotter than 179°F (82°C).
• Use a spray with a 40° wide spray angle
pattern.
• Keep the nozzle at a
12 in (305 mm)
distance and 90° angle to your vehicle's
surface.
Note: Holding the pressure washer nozzle
at an angle to the vehicle's surface may
damage graphics and cause the edges to
peel away from the vehicle's surface.
Underbody
Regularly clean the underside of your vehicle
using water. Keep body and door drain holes
free of debris or foreign material. Under Hood
For removing black rubber marks from under
the hood we recommend Motorcraft Wheel
and Tire Cleaner or Motorcraft Bug and Tar
Remover.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your vehicle
in a shaded area out of direct sunlight.
Always wash your vehicle before applying
wax.
•
Use a quality wax that does not contain
abrasives.
• Follow the manufacturer’ s instructions to
apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
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