Possible Cause and Resolution
Symptom
–Incompatible cell phone.
•Check the compatibility of your cell phone on our website.
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
• Install the latest cell phone firmware.
• Delete your device from system and delete SYNC from your device and try again.
• Switch automatic phonebook download off. See Settings (page 486).
I cannot connect my cell phone.
Text messaging does not work.
–You did not switch on text message notifications.
•Switch text message notifications on.
See Phone (page 473).
– Incompatible cell phone.
•Check the compatibility of your cell phone on our website.
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
– Device message sharing is not enabled.
•Check the permissions on your device to ensure text message sharing is e\
nabled.
– Incompatible cell phone.
•Check the compatibility of your cell phone on our website.
I cannot hear text messages.
496
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3
Possible Cause and Resolution
Symptom
If your vehicle is in a garage and you have the garage door closed, open\
the garage
door.
•
I cannot see a network in the list of available
networks that I expect to see. –
Hidden network.
•Make the network visible and try again.
I cannot see SYNC when I search for Wi-Fi
networks on my cell phone or other device. –
System limitation.
•SYNC does not provide a Wi-Fi hotspot at this time.
– Weak network signal
•Move your vehicle closer to the Wi-Fi hotspot or to a place where the ne\
twork signal
is not obstructed.
– Wi-Fi hotspot in high demand or has a slow Internet connection.
•Use a more reliable Wi-Fi hotspot.
Software downloads take too long.
–No software update available.
– Wi-Fi network requires a subscription or acceptance of terms and conditi\
ons.
•Test the connection using another device. If the network requires a subscription or
acceptance of terms and conditions, contact the network service provider\
.
The system seems to connect to a Wi-Fi
network and the signal strength is excellent
but the software does not update.
501
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3
For a complete listing of the accessories that
are available for your vehicle, please contact
your authorized dealer or visit the online
store website:
Web Address (United States)
www.Accessories.Lincoln.com Web Address (Canada)
www.LincolnCanada.com
We will repair or replace any properly
authorized dealer-installed Lincoln Original
Accessory found to be defective in
factory-supplied materials or workmanship
during the warranty period, as well as any
component damaged by the defective
accessories.
We will warrant your Lincoln Original
Accessory through the warranty that provides
the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty. *Lincoln Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Lincoln Licensed
Accessories, and does not design or test
these accessories to Lincoln Motor Company
engineering requirements. Contact an
authorized Lincoln dealer for the accessory
manufacturer's limited warranty details and
request a copy of the Lincoln Licensed
Accessories product limited warranty from
the accessory manufacturer.
For maximum vehicle performance, keep the
following information in mind when adding
accessories or equipment to your vehicle:
•
When adding accessories, equipment,
passengers and luggage to your vehicle,
do not exceed the total weight capacity
of the vehicle or of the front or rear axle
(GVWR or GAWR as indicated on the
Safety Compliance Certification label).
Ask an authorized dealer for specific
weight information.
• The Federal Communications
Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC)
regulate the use of mobile
communications systems that have radio
transmitters, for example two-way radios,
telephones and theft alarms. Any such
equipment installed in your vehicle
should comply with Federal
Communications Commission (FCC) and
Canadian Radio Telecommunications
Commission (CRTC) regulations and
should only be installed by an authorized
dealer.
505
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Accessories
ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects or
mount equipment on or near the airbag
cover, on the side of the seatbacks (of the
front seats), or in front seat areas that may
come into contact with a deploying airbag.
Failure to follow these instructions may
increase the risk of personal injury in the
event of a crash. WARNING:
Do not fasten antenna
cables to original vehicle wiring, fuel pipes
and brake pipes. WARNING: Keep antenna and power
cables at least
4 in (10 cm) from any
electronic modules and airbags. Note:
We test and certify your vehicle to
meet electromagnetic compatibility
legislation (UNECE Regulation 10 or other
applicable local requirements). It is your
responsibility to make sure that any
equipment an authorized dealer installs on
your vehicle complies with applicable local
legislation and other requirements.
Note: Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the following
table. We do not provide special provisions
or conditions for installations or use.
542
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Appendices
communication with any positioning devices
or any mobile or wireless-connected
electronic or computer devices, including
without limitation cellular phones, palmtop
and handheld computers, pagers, and
personal digital assistants or PDAs.
Warning. The Data may contain inaccurate
or incomplete information due to the
passage of time, changing circumstances,
sources used and the nature of collecting
comprehensive geographic data, any of
which may lead to incorrect results.
No Warranty.
This Data is provided to you
“as is, ” and you agree to use it at your own
risk. Telenav and its licensors (and their
licensors and suppliers) make no guarantees,
representations or warranties of any kind,
express or implied, arising by law or
otherwise, including but not limited to,
content, quality, accuracy, completeness,
effectiveness, reliability, fitness for a
particular purpose, usefulness, use or results
to be obtained from this Data, or that the
Data or server will be uninterrupted or
error-free. Disclaimer of Warranty: TELENAV AND ITS
LICENSORS (INCLUDING THEIR LICENSORS
AND SUPPLIERS) DISCLAIM ANY
WARRANTIES, EXPRESS OR IMPLIED, OF
QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE OR
NON-INFRINGEMENT. Some States,
Territories and Countries do not allow certain
warranty exclusions, so to that extent the
above exclusion may not apply to you.
Disclaimer of Liability:
TELENAV AND ITS
LICENSORS (INCLUDING THEIR LICENSORS
AND SUPPLIERS) SHALL NOT BE LIABLE TO
YOU: IN RESPECT OF ANY CLAIM, DEMAND
OR ACTION, IRRESPECTIVE OF THE
NATURE OF THE CAUSE OF THE CLAIM,
DEMAND OR ACTION ALLEGING ANY LOSS,
INJURY OR DAMAGES, DIRECT OR
INDIRECT, WHICH MAY RESULT FROM THE
USE OR POSSESSION OF THE
INFORMATION; OR FOR ANY LOSS OF
PROFIT, REVENUE, CONTRACTS OR
SAVINGS, OR ANY OTHER DIRECT,
INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES ARISING OUT
OF YOUR USE OF OR INABILITY TO USE THIS INFORMATION, ANY DEFECT IN THE
INFORMATION, OR THE BREACH OF THESE
TERMS OR CONDITIONS, WHETHER IN AN
ACTION IN CONTRACT OR TORT OR BASED
ON A WARRANTY, EVEN IF TELENAV OR
ITS LICENSORS HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
Some States, Territories and Countries do
not allow certain liability exclusions or
damages limitations, so to that extent the
above may not apply to you.
Export Control. You shall not export from
anywhere any part of the Data or any direct
product thereof except in compliance with,
and with all licenses and approvals required
under, applicable export laws, rules and
regulations, including but not limited to the
laws, rules and regulations administered by
the Office of Foreign Assets Control of the
U.S. Department of Commerce and the
Bureau of Industry and Security of the U.S.
Department of Commerce. To the extent that
any such export laws, rules or regulations
prohibit HERE from complying with any of its
obligations hereunder to deliver or distribute
Data, such failure shall be excused and shall
not constitute a breach of this Agreement.
563
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Appendices
it, and (ii) save it, provided that you do not
remove any copyright notices that appear
and do not modify the Data in any way. You
agree not to otherwise reproduce, copy,
modify, decompile, disassemble or reverse
engineer any portion of this Data, and may
not transfer or distribute it in any form, for
any purpose, except to the extent permitted
by mandatory laws.
Restrictions
Except where you have been specifically
licensed to do so by NAV2 , and without
limiting the preceding paragraph, you may
not (a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in communication
with vehicles, capable of vehicle navigation,
positioning, dispatch, real time route
guidance, fleet management or similar
applications; or (b) with or in communication
with any positioning devices or any mobile
or wireless-connected electronic or computer
devices, including without limitation cellular
phones, palmtop and handheld computers,
pagers, and personal digital assistants or
PDAs. You agree to cease using this Data if
you fail to comply with these terms and
conditions.
Limited Warranty
NAV2 warrants that (a) the Data will perform
substantially in accordance with the
accompanying written materials for a period
of ninety (90) days from the date of receipt,
and (b) any support services provided by
NAV2 shall be substantially as described in
applicable written materials provided to you
by NAV2, and NAV2’
s support engineers will
make commercially reasonable efforts to
solve any problem issues.
rigCustomer Remedies
NAV2 and its suppliers ’ entire liability and
your exclusive remedy shall be, at NAV2’ s
sole discretion, either (a) return of the price
paid, if any, or (b) repair or replacement of
the Data that do not meet NAV2’ s Limited
Warranty and that are returned to NAV2 with
a copy of your receipt. This Limited Warranty is void if failure of the Data has resulted from
accident, abuse, or misapplication. Any
replacement Data will be warranted for the
remainder of the original warranty period or
thirty (30) days, whichever is longer. Neither
these remedies nor any product support
services offered by NAV2 are available
without proof of purchase from an authorized
international source.
No Other Warranty:
EXCEPT FOR THE LMITED WARRANTY SET
FORTH ABOVE AND TO THE EXTENT
PERMITTED BY APPLICABLE LAW, NAV2
AND ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) DISCLAIM
ANY WARRANTIES, EXPRESS OR IMPLIED,
OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OWNERSHIP OR
NON-INFRINGEMENT. Certain warranty
exclusions may not be permitted under
applicable law, so to that extent the above
exclusion may not apply to you.
572
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Appendices
PATS
See: Passive Anti-Theft System.........................87
Perchlorate........................................................14
Personal Safety System ™
..............................48
How Does the Personal Safety System
Work?...................................................................48
Phone...............................................................473 Android Auto.......................................................475
Apple CarPlay......................................................475
Pairing Your Cell Phone for the First
Time...................................................................473
Text Messaging...................................................474
Using Your Cell Phone.......................................474
Post-Crash Alert System............................289
Power Decklid
..................................................79
Hands-Free Feature.............................................82
Obstacle Detection..............................................82
Opening and Closing the Power Decklid.......80
Power Door Locks See: Locking and Unlocking..............................
72
Power Seats
....................................................159
24-Way Seat Controls.........................................161
30-Way Seat Controls........................................159
Adjusting the Multi-Contour Front Seats With
Active Motion ..................................................163
Adjusting the Power Lumbar............................163
Adjusting the Power Seats...............................160
Power Steering Fluid Check......................334 Power Windows
.............................................105
Accessory Delay..................................................106
Bounce-Back........................................................105
One-Touch Down................................................105
One-Touch Up......................................................105
Window Lock........................................................106
Pre-Collision Assist
......................................265
Using the Pre-Collision Assist System..........266
Protecting the Environment
..........................18
Puncture See: Changing a Road Wheel.........................372
R
Rear Parking Aid............................................221 Object Distance Indicator................................223
Rear Passenger Climate Controls..............151 Directing Air to the Rear Console Air
Vents...................................................................151
Directing Air to the Rear Footwell Air Vents..................................................................152
Rear Climate Control Lock Indicator..............152
Setting the Rear Blower Motor Speed...........152
Setting the Rear Temperature..........................
152
Switching Rear Auto Mode On........................152
Switching the Rear Climate Control On and Off.......................................................................153 Switching the Rear Heated Seats On and
Off.......................................................................153
Switching the Rear Ventilated Seats On and Off.......................................................................153
Rear Seat Armrest.........................................178
Rear Seats
.......................................................167
Adjusting the Rear Seats...................................167
Rear View Camera.......................................235 Using the Rear View Camera System...........236
Rear View Camera See: Rear View Camera....................................235
Recommended Towing Weights
...............277
Refueling.........................................................189
Refueling System Overview.............................189
Refueling System Warning.................................191
Refueling Your Vehicle.......................................190
Remote Control
................................................61
Car Finder...............................................................64
Intelligent Access Key..........................................61
Remote Start..........................................................64
Replacing the Battery..........................................
63
Sounding the Panic Alarm..................................64
Remote Start
...................................................154
Automatic Settings..............................................154
Heated and Cooled Features..........................154
Last Settings.........................................................154
Repairing Minor Paint Damage.................348
602
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Index
Replacement Parts Recommendation........15
Collision Repairs....................................................15
Scheduled Maintenance and Mechanical
Repairs.................................................................15
Warranty on Replacement Parts........................15
Replacing a Lost Key or Remote Control............................................................66
Reporting Safety Defects (Canada Only)..............................................................298
Reporting Safety Defects (U.S. Only)......298
Roadside Assistance...................................284 Vehicles Sold in Canada: Getting Roadside
Assistance.......................................................285
Vehicles sold in the United States: Getting Roadside Assistance.....................................284
Vehicles Sold in the United States: Using Roadside Assistance.....................................
284
Roadside Emergencies
...............................284
Running-In See: Breaking-In..................................................281
Running Out of Fuel.....................................188 Adding Fuel From a Portable Fuel
Container..........................................................188
Filling a Portable Fuel Container.....................
188
S
Safety Canopy™
...............................................56 Safety Precautions
........................................186
Satellite Radio...............................................440
Satellite Radio Electronic Serial Number
(ESN)...................................................................441
Satellite Radio Reception Factors..................
440
SiriusXM Satellite Radio Service.....................441
Troubleshooting..................................................442
Scheduled Maintenance Record
.............522
Scheduled Maintenance.............................510
Seatbelt Extensions........................................47
Seatbelt Height Adjustment.........................43
Seatbelt Reminder
..........................................44
Belt-Minder™...........................................................44
Seatbelts...........................................................38 Principle of Operation..........................................38
Seatbelt Warning Lamp and Indicator Chime..............................................................43
Conditions of operation......................................
44
Seats.................................................................155
Security..............................................................87
Settings
...........................................................486
911 Assist...............................................................486
Ambient Lighting.................................................487
Audio.....................................................................486
Automatic Updates............................................486
Bluetooth..............................................................486
Charge Settings..................................................486
Clock......................................................................486 Display...................................................................486
Driver Assist.........................................................486
General.................................................................486
Lincoln Way..........................................................486
Message Center..................................................487
Mobile Apps.........................................................486
Multi Contour Seats...........................................487
Navigation............................................................486
Personal Profiles.................................................487
Phone....................................................................486
Seats......................................................................487
Sound....................................................................486
Valet Mode...........................................................487
Vehicle..................................................................\
.486
Voice Control.......................................................486
Side Airbags
.....................................................54
Side Sensing System..................................225 Object Distance Indicator................................
226
Sitting in the Correct Position....................155
Snow Chains See: Using Snow Chains..................................
366
Soft Closing Door...........................................83
Spare Wheel See: Changing a Road Wheel.........................372
Special Notices
................................................15
New Vehicle Limited Warranty...........................15
On Board Diagnostics Data Link
Connector...........................................................16
603
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Index