Personal Profiles (If Equipped)
Possible Cause and Solution
Symptom
You have not set up Personal Profiles.
I cannot create a profile. You entered an invalid profile.
You did not select a memory button when prompted.
You did not have the ignition on or in park (P), or you shifted out par\
k (P) when creating a
profile.
Personal Profiles has been switched off.
You did not select the lock button on the remote control.
I cannot link a remote control. The remote control selected was already associated with another profile \
and the system
declined to overwrite.
The system performed a profile recall when linking a remote control.
You did not have the ignition on or in park (P), or you shifted out par\
k (P) when creating a
profile.
You are using the old linking method.
Personal Profiles does not support your unsaved settings.
My personalized settings do not save. A different personal profile is active. Another user changed the settings for the wrong personal profile.
502
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3
Possible Cause and Solution
Symptom
You did not create a personal profile.
My profile will not recall. Personal Profiles is turned off.
The profile you requested is already active.
You did not link the memory button you are using to a profile.
You did not link the remote control you are using to a profile.
You are using the wrong remote control.
You are pressing a button other than the unlock or remote start on a link\
ed remote control.
You deleted the personal profile.
You switched the personal profiles off.
My preset positions recall, but my profile does
not.
The vehicle is in motion.
My profile recalls but my preset positions do
not. The preset positions are the same as the guest or previously active prof\
ile.
Unlink and relink your remote control in the Personal Profiles menu. You may need to see
your authorized dealer.
I lost a remote control.
You erased and reprogrammed the remote controls. This could happen if you\
let a dealership
add a new remote control to replace a lost one.
I lost all profiles.
Someone performed a master reset without your knowledge.
503
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3
Radio Frequency Certification for Keys
and Remote Controls
Canada
IC : 7812A-A2C931423
IC: 7812A-A2C931426
IC: 3248A-A08TAA
IC: 3248A-A08TDA
China
United States of America
FCC ID : M3N-A2C931423
FCC ID : M3N-A2C931426
FCC ID : N5F-A08TAA
FCC ID : N5F-A08TDA
Radio Frequency Statement for Audio
Unit
Canada
IC: 3043A-UP375AHUUnited States
FCC ID: NT8-16UP375AHU
591
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing AppendicesE291429 E291430
Hill Start Assist.....................................................133
Keys and Intelligent Access..............................133
Lane Keeping System........................................135
Maintenance.........................................................135
MyKey.....................................................................137
Park Aid..................................................................138
Park Brake.............................................................138
Power Steering....................................................139
Pre-Collision Assist.............................................140
Remote Start.........................................................140
Seats.......................................................................140
Stability Control.....................................................141
Starting System ....................................................141
Tire Pressure Monitoring System....................142
Transmission.........................................................142
Installing Child Restraints.............................23 Inflatable Seatbelts...............................................27
Standard Seatbelts...............................................24
Using Lap and Shoulder Belts...........................23
Using Lower Anchors and Tethers for
CHildren (LATCH).............................................29
Using Tether Straps...............................................31
Installing the Vehicle Identification Card...............................................................427
Instrument Cluster...........................................111
Instrument Lighting Dimmer........................99
Instrument Panel..............................................19 Interior Lamps.................................................101
Front Interior Lamp..............................................101
Interior Lamp Function.......................................102
Rear Interior Lamps............................................102
Switching All of the Interior Lamps Off..........102
Switching All of the Interior Lamps On...........101
Switching the Individual Map Lamps On and
Off.......................................................................102
Interior Luggage Compartment Release...........................................................85
Interior Mirror
.................................................108
Auto-Dimming Mirror..........................................108
Introduction
.........................................................7
J
Jump Starting the Vehicle..........................286 Connecting the Jumper Cables......................287
Jump Starting......................................................288
Preparing Your Vehicle.....................................286
Removing the Jumper Cables........................288
K
Keyless Entry
....................................................83
SECURICODE™ Keyless Entry Keypad.............83
Keyless Starting
.............................................180
Ignition Modes.....................................................180 Keys and Remote Controls............................61
L
Lane Keeping System..................................251
Switching the System On and Off..................252
Lighting Control
...............................................97
Flashing the Headlamp High Beam.................98
Headlamp High Beam.........................................98
Lighting..............................................................97 General Information.............................................97
Lincoln Automotive Financial Services......14
Lincoln Protect..............................................507 Lincoln Protect (CANADA ONLY)...................508
Lincoln Protect Extended Service Plans (U.S.
Only)..................................................................507
Load Carrying.................................................271
Load Limit
........................................................271
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................275
Vehicle Loading - with and without a Trailer..................................................................271
Locking and Unlocking..................................72 Activating Intelligent Access..............................
72
Autolock...................................................................77
Battery Saver..........................................................78
Door Lock Indicator..............................................72
600
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Index
Door Lock Switch Inhibitor.................................72
Emergency Locking..............................................75
Illuminated Entry....................................................77
Illuminated Exit.......................................................77
Locking and Unlocking the Doors from
Inside...................................................................75
Opening the Luggage Compartment..............78
Remote Control......................................................74
Smart Unlocks for Intelligent Access Keys......................................................................76
Unlocking the Driver Door with the Key Blade....................................................................76
Lug Nuts See: Changing a Road Wheel.........................372
M
Maintenance...................................................318 General Information............................................318
Memory Function..........................................165
Easy Entry and Exit Feature..............................166
Linking a Preset Position to your Remote
Control or Intelligent Access Key Fob .......166
Saving a Preset Position....................................165
Message Center See: Information Displays...................................117
Mirrors See: Windows and Mirrors................................105 Mobile Communications Equipment..........16
Moonroof..........................................................110
Bounce-Back.........................................................110
Opening and Closing the Moonroof...............110
Motorcraft Parts - 2.7L.................................385
Motorcraft Parts - 3.0L................................386
Motorcraft Parts - 3.7L
.................................387
MyKey – Troubleshooting.............................70
MyKey™..............................................................67 Principle of Operation..........................................67
N
Navigation......................................................475 Changing the Format of the Map...................479
cityseeker..............................................................481
Michelin Travel Guide........................................482
Navigation Map Accuracy and Updates.......482
Route Guidance..................................................479
Setting a Destination..........................................477
SiriusXM Traffic and Travel Link......................482
Zoom......................................................................479
Network Connectivity
..................................428
Connecting the Vehicle to a Mobile
Network............................................................428
Network Connectivity – Troubleshooting.........................................429 Normal Scheduled Maintenance..............515
Intelligent Oil-Life Monitor™..............................515
Normal Maintenance Intervals.........................516
O
Oil Change Indicator Reset.......................325
Oil Check See: Engine Oil Check......................................324
Opening and Closing the Hood................318 Closing the Hood................................................319
Opening the Hood..............................................318
Opening the Doors
.........................................78
Front Doors.............................................................78
Rear Doors..............................................................79
Ordering Additional Owner's Literature......................................................297
Obtaining a French Owner’ s Manual............297
Overhead Console
........................................178
Overriding Automatic High Beam Control...........................................................104
P
Parking Aids....................................................221 Principle of Operation........................................221
Passive Anti-Theft System............................87 SecuriLock®............................................................87
601
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Index
PATS
See: Passive Anti-Theft System.........................87
Perchlorate........................................................14
Personal Safety System ™
..............................48
How Does the Personal Safety System
Work?...................................................................48
Phone...............................................................473 Android Auto.......................................................475
Apple CarPlay......................................................475
Pairing Your Cell Phone for the First
Time...................................................................473
Text Messaging...................................................474
Using Your Cell Phone.......................................474
Post-Crash Alert System............................289
Power Decklid
..................................................79
Hands-Free Feature.............................................82
Obstacle Detection..............................................82
Opening and Closing the Power Decklid.......80
Power Door Locks See: Locking and Unlocking..............................
72
Power Seats
....................................................159
24-Way Seat Controls.........................................161
30-Way Seat Controls........................................159
Adjusting the Multi-Contour Front Seats With
Active Motion ..................................................163
Adjusting the Power Lumbar............................163
Adjusting the Power Seats...............................160
Power Steering Fluid Check......................334 Power Windows
.............................................105
Accessory Delay..................................................106
Bounce-Back........................................................105
One-Touch Down................................................105
One-Touch Up......................................................105
Window Lock........................................................106
Pre-Collision Assist
......................................265
Using the Pre-Collision Assist System..........266
Protecting the Environment
..........................18
Puncture See: Changing a Road Wheel.........................372
R
Rear Parking Aid............................................221 Object Distance Indicator................................223
Rear Passenger Climate Controls..............151 Directing Air to the Rear Console Air
Vents...................................................................151
Directing Air to the Rear Footwell Air Vents..................................................................152
Rear Climate Control Lock Indicator..............152
Setting the Rear Blower Motor Speed...........152
Setting the Rear Temperature..........................
152
Switching Rear Auto Mode On........................152
Switching the Rear Climate Control On and Off.......................................................................153 Switching the Rear Heated Seats On and
Off.......................................................................153
Switching the Rear Ventilated Seats On and Off.......................................................................153
Rear Seat Armrest.........................................178
Rear Seats
.......................................................167
Adjusting the Rear Seats...................................167
Rear View Camera.......................................235 Using the Rear View Camera System...........236
Rear View Camera See: Rear View Camera....................................235
Recommended Towing Weights
...............277
Refueling.........................................................189
Refueling System Overview.............................189
Refueling System Warning.................................191
Refueling Your Vehicle.......................................190
Remote Control
................................................61
Car Finder...............................................................64
Intelligent Access Key..........................................61
Remote Start..........................................................64
Replacing the Battery..........................................
63
Sounding the Panic Alarm..................................64
Remote Start
...................................................154
Automatic Settings..............................................154
Heated and Cooled Features..........................154
Last Settings.........................................................154
Repairing Minor Paint Damage.................348
602
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Index
Replacement Parts Recommendation........15
Collision Repairs....................................................15
Scheduled Maintenance and Mechanical
Repairs.................................................................15
Warranty on Replacement Parts........................15
Replacing a Lost Key or Remote Control............................................................66
Reporting Safety Defects (Canada Only)..............................................................298
Reporting Safety Defects (U.S. Only)......298
Roadside Assistance...................................284 Vehicles Sold in Canada: Getting Roadside
Assistance.......................................................285
Vehicles sold in the United States: Getting Roadside Assistance.....................................284
Vehicles Sold in the United States: Using Roadside Assistance.....................................
284
Roadside Emergencies
...............................284
Running-In See: Breaking-In..................................................281
Running Out of Fuel.....................................188 Adding Fuel From a Portable Fuel
Container..........................................................188
Filling a Portable Fuel Container.....................
188
S
Safety Canopy™
...............................................56 Safety Precautions
........................................186
Satellite Radio...............................................440
Satellite Radio Electronic Serial Number
(ESN)...................................................................441
Satellite Radio Reception Factors..................
440
SiriusXM Satellite Radio Service.....................441
Troubleshooting..................................................442
Scheduled Maintenance Record
.............522
Scheduled Maintenance.............................510
Seatbelt Extensions........................................47
Seatbelt Height Adjustment.........................43
Seatbelt Reminder
..........................................44
Belt-Minder™...........................................................44
Seatbelts...........................................................38 Principle of Operation..........................................38
Seatbelt Warning Lamp and Indicator Chime..............................................................43
Conditions of operation......................................
44
Seats.................................................................155
Security..............................................................87
Settings
...........................................................486
911 Assist...............................................................486
Ambient Lighting.................................................487
Audio.....................................................................486
Automatic Updates............................................486
Bluetooth..............................................................486
Charge Settings..................................................486
Clock......................................................................486 Display...................................................................486
Driver Assist.........................................................486
General.................................................................486
Lincoln Way..........................................................486
Message Center..................................................487
Mobile Apps.........................................................486
Multi Contour Seats...........................................487
Navigation............................................................486
Personal Profiles.................................................487
Phone....................................................................486
Seats......................................................................487
Sound....................................................................486
Valet Mode...........................................................487
Vehicle..................................................................\
.486
Voice Control.......................................................486
Side Airbags
.....................................................54
Side Sensing System..................................225 Object Distance Indicator................................
226
Sitting in the Correct Position....................155
Snow Chains See: Using Snow Chains..................................
366
Soft Closing Door...........................................83
Spare Wheel See: Changing a Road Wheel.........................372
Special Notices
................................................15
New Vehicle Limited Warranty...........................15
On Board Diagnostics Data Link
Connector...........................................................16
603
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Index
Transporting the Vehicle............................289
Type Approvals.............................................578
China.....................................................................590
Radio Frequency Certification for Keys and
Remote Controls.............................................591
Radio Frequency Certifications for Blind Spot Information System.......................................588
Radio Frequency Certifications for Body Control Module..............................................590
Radio Frequency Certifications for Cruise Control Module..............................................590
Radio Frequency Certifications for Mid Range Radar.................................................................582
Radio Frequency Certifications for Passive Anti-Theft System..........................................583
Radio Frequency Certifications for Radio Transceiver Module.......................................
586
Radio Frequency Certifications for SYNC 3........................................................................\
.590
Radio Frequency Certifications for Tire Pressure Monitoring Sensor(s)...................578
Radio Frequency Certifications for Wireless Charging..........................................................589
Radio Frequency Statement for Audio Unit.....................................................................591 U
Under Hood Overview - 2.7L/3.0L...........320
Under Hood Overview - 3.7L.....................322
Universal Garage Door Opener.................172
HomeLink Wireless Control System...............
172
USB Port
.........................................................443
Using Adaptive Cruise Control..................241 Automatic Cancellation.....................................244
Blocked Sensor...................................................247
Canceling the Set Speed.................................244
Changing the Set Speed..................................244
Detection Issues.................................................245
Following a Vehicle............................................242
Following a Vehicle to a Complete
Stop...................................................................243
Hilly Condition Usage.......................................245
Overriding the Set Speed................................244
Park Brake Application.....................................245
Resuming the Set Speed..................................244
Setting the Adaptive Cruise Speed...............242
Setting the Adaptive Cruise Speed When Your Vehicle is Stationary......................................242
Setting the Gap Distance.................................243
Switching Adaptive Cruise Control Off.........245
Switching Adaptive Cruise Control On.........242
Switching to Normal Cruise Control..............249
System Not Available........................................246 Using All-Wheel Drive
.................................203
Driving In Special Conditions With All-Wheel
Drive (AWD).....................................................205
Operating AWD Vehicles With Spare or Mismatched Tires..........................................205
Using MyKey With Remote Start Systems..........................................................70
Using Snow Chains
......................................366
Using Stability Control................................220
Using Summer Tires....................................366
Using Traction Control
.................................218
Switching the System Off..................................218
System Indicator Lights and Messages.........218
Using a Switch.....................................................218
Using the Information Display Controls........218
Using Voice Recognition............................446 Apps.......................................................................455
Automatic Blower Motor Speed
Reduction.........................................................457
Climate..................................................................450
Entertainment......................................................448
General..................................................................447
Navigation............................................................453
Phone.....................................................................451
SiriusXM Traffic and Travel Link.....................456
Voice Settings.....................................................456
Utilizing the Mediation/Arbitration Program (Canada Only)
.............................................294
605
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Index