2020 LINCOLN CONTINENTAL lock

Personal Profiles (If Equipped)
Possible Cause and Solution
Symptom
You have not set up Personal Profiles.
I cannot create a profile. You entered an invalid profile.
You did not select a memory button when prompted.
You did not have the ignition on or in park (P), or you shifted out par\
k (P) when creating a
profile.
Personal Profiles has been switched off.
You did not select the lock button on the remote control.
I cannot link a remote control. The remote control selected was already associated with another profile \
and the system
declined to overwrite.
The system performed a profile recall when linking a remote control.
You did not have the ignition on or in park (P), or you shifted out par\
k (P) when creating a
profile.
You are using the old linking method.
Personal Profiles does not support your unsaved settings.
My personalized settings do not save. A different personal profile is active. Another user changed the settings for the wrong personal profile.
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Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3

Possible Cause and Solution
Symptom
You did not create a personal profile.
My profile will not recall. Personal Profiles is turned off.
The profile you requested is already active.
You did not link the memory button you are using to a profile.
You did not link the remote control you are using to a profile.
You are using the wrong remote control.
You are pressing a button other than the unlock or remote start on a link\
ed remote control.
You deleted the personal profile.
You switched the personal profiles off.
My preset positions recall, but my profile does
not.
The vehicle is in motion.
My profile recalls but my preset positions do
not. The preset positions are the same as the guest or previously active prof\
ile.
Unlink and relink your remote control in the Personal Profiles menu. You may need to see
your authorized dealer.
I lost a remote control.
You erased and reprogrammed the remote controls. This could happen if you\
let a dealership
add a new remote control to replace a lost one.
I lost all profiles.
Someone performed a master reset without your knowledge.
503
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing SYNC™ 3

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH
LINCOLN PROTECT EXTENDED SERVICE
PLAN.
Lincoln Protect Extended Service Plans
(U.S. Only)
Lincoln Protect means peace of mind. It’
s the
extended service plan backed by the Lincoln
Motor Company, and provides more
protection beyond the New Vehicle Limited
Warranty coverage. When you visit your
Lincoln Dealer, insist on genuine Lincoln
Protect extended service plans!
Lincoln Protect Extended Service Plan Can
Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Lincoln Protect
extended service plan. With Lincoln Protect
you minimize your risk for unexpected repair
bills and rising repair costs. Up to 1000+ Covered Vehicle Components
There are four mechanical Lincoln Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1.
PremiumCARE - Our most comprehensive
coverage. With over 1,000 covered
components, this plan is so complete it’ s
probably easier to list what’ s not covered.
2. ExtraCARE - Covers 113 components, and
includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Lincoln Protect extended service plans are
honored by all authorized Lincoln dealers in
the U.S., Canada and Mexico.
That means you get:
• Reliable, quality service at any Lincoln or
Ford dealership.
• Repairs performed by factory trained
technicians, using genuine parts. Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we
’ll give you a loaner to use for the
day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
• Towing, flat-tire change and battery jump
starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage and other transportation.
507
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Lincoln Protect

Check Every Six Months
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Seatbelts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and seatbelt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval to
help make sure your vehicle keeps running
great.
513
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Scheduled Maintenance

3
360 Degree Camera...................................238
Front Camera......................................................239
Side Camera........................................................240
Using the System...............................................239
9
911 Assist...........................................................59
A
A/C See: Climate Control..........................................148
About This Manual
............................................7
ABS See: Brakes...........................................................212
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................213
Accessories...................................................505
Accessories See: Replacement Parts Recommendation.....15
ACC See: Using Adaptive Cruise Control...............241
Active Park Assist
.........................................227
Using Active Park Assist...................................228 Adaptive Headlamps...................................100
System Check......................................................100
Adjusting the Headlamps...........................337 Horizontal Aim Adjustment..............................
338
Vertical Aim Adjustment....................................337
Adjusting the Steering Wheel.....................90 End of Travel Position..........................................90
Memory Feature...................................................90
AFS See: Adaptive Headlamps................................100
Airbag Disposal
...............................................58
Air Conditioning See: Climate Control..........................................148
Air Filter See: Changing the Engine Air Filter - 2.7L/
3.0L....................................................................327
See: Changing the Engine Air Filter - 3.7L....326
Alarm See: Anti-Theft Alarm...........................................89
All-Wheel Drive
.............................................203
Ambient Lighting...........................................102
Adjusting the Brightness...................................102
Changing the Color............................................102
Switching Ambient Lighting Off.......................102
Switching Ambient Lighting On.......................102
Anti-Theft Alarm
..............................................89
Arming the Alarm..................................................89
Disarming the Alarm............................................89 Appendices....................................................542
Apps
.................................................................483
SiriusXM Traffic and Travel Link......................484
Using Apps on an Android Device................484
Using Apps on an iOS Device.........................483
Using Mobile Navigation on an Android
Device...............................................................484
At a Glance
........................................................19
Audible Warnings and Indicators...............116 Headlamps On Warning Chime
........................116
Keyless Warning Alert.........................................116
Parking Brake On Warning Chime
...................116
Audio Control....................................................91 You can operate the following functions with
the control:..........................................................91
Audio System
................................................434
General Information...........................................434
Audio Unit
......................................................435
Adjusting the Volume........................................435
Changing Radio Stations..................................435
Ejecting the CD...................................................435
Inserting a CD......................................................436
Rear Passenger Audio Controls.....................436
Selecting the Audio Modes.............................436
Setting a Memory Preset..................................436
Switching the Audio Unit On and Off............
436
Using Seek, Fast Forward and Reverse.......436
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Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Index

Auto Hold........................................................216
Using Auto Hold..................................................217
Autolamps.........................................................98 Windshield Wiper Activated Headlamps........98
Automatic Climate Control..........................148 Directing Air to the Footwell Air Vents..........148
Directing Air to the Instrument Panel Air
Vents..................................................................148
Setting the Blower Motor Speed.....................148
Setting the Temperature....................................148
Switching Auto Mode On and Off...................148
Switching Defrost On and Off..........................149
Switching Dual Zone Mode On and Off........150
Switching Maximum Air Conditioning On and Off.......................................................................150
Switching Maximum Defrost On and Off......150
Switching Recirculated Air On and Off..........150
Switching the Air Conditioning On and Off.......................................................................149
Switching the Climate Control On and Off.......................................................................149
Automatic High Beam Control...................103
Automatic High Beam Control Indicators......................................................104
Automatic Transmission...............................197 Automatic Transmission Adaptive
Learning...........................................................202
Brake-Shift Interlock Override.........................201 If Your Vehicle Gets Stuck In Mud or
Snow.................................................................202
Push Button Shift Transmission.......................197
SelectShift™ Automatic Transmission.............199
Understanding the Shift Positions of your Automatic Transmission................................197
Automatic Transmission Fluid Check............................................................333
Autowipers.......................................................95 Autowipers Settings.............................................95
Auxiliary Power Points
..................................176
AC Power Point....................................................176
DC Power Point....................................................176
Locations................................................................176
AWD See: All-Wheel Drive..........................................203
B
Battery See: Changing the 12V Battery.......................334
Blind Spot Information System.................257 Switching the System Off and On..................258
System Errors......................................................258
Using the Blind Spot Information
System..............................................................257
BLIS See: Blind Spot Information System..............257 Body Styling Kits............................................351
Bonnet Lock
See: Opening and Closing the Hood.............318
Booster Seats
..................................................32
Types of Booster Seats.......................................33
Brake Fluid Check........................................333 Brake Fluid Service Interval.............................334
Brakes..............................................................212 General Information............................................212
Breaking-In......................................................281
Bulb Specification Chart
.............................424
C
Cabin Air Filter
...............................................154
Capacities and Specifications - 2.7L........391 Air Conditioning System....................................
391
Alternative Engine Oil for Extremely Cold Climates...........................................................395
Automatic Transmission...................................392
Engine Coolant...................................................393
Engine Oil.............................................................394
Fuel Tank..............................................................397
Grease...................................................................397
Hydraulic Brake System...................................398
Locks.....................................................................398
Power Transfer Unit...........................................399
Rear Axle..............................................................400
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Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Index

Washer Reservoir................................................401
Capacities and Specifications - 3.0L.......402 Air Conditioning System...................................402
Alternative Engine Oil for Extremely Cold Climates...........................................................406
Automatic Transmission....................................403
Engine Coolant...................................................404
Engine Oil.............................................................405
Fuel Tank..............................................................408
Grease...................................................................408
Hydraulic Brake System...................................409
Locks.....................................................................409
Power Transfer Unit............................................410
Rear Axle................................................................411
Washer Reservoir................................................412
Capacities and Specifications - 3.7L.........413 Air Conditioning System....................................413
Alternative Engine Oil for Extremely Cold
Climates.............................................................417
Automatic Transmission.....................................414
Engine Coolant....................................................415
Engine Oil..............................................................416
Fuel Tank...............................................................419
Grease....................................................................419
Hydraulic Brake System...................................420
Locks.....................................................................420
Power Transfer Unit............................................421
Rear Axle..............................................................422 Washer Reservoir...............................................423
Capacities and Specifications....................381
Car Wash See: Cleaning the Exterior...............................342
Catalytic Converter
.......................................194
On-Board Diagnostics (OBD-II)........................195
Readiness for Inspection and Maintenance (I/M) Testing......................................................196
Center Console..............................................178
Changing a Bulb...........................................340 Front Direction Indicator...................................340
High-Intensity Discharge Headlamps...........340
LED Lamps...........................................................340
Changing a Fuse...........................................315 Fuses......................................................................315
Changing a Road Wheel.............................372 Dissimilar Spare Wheel and Tire Assembly
Information.......................................................373
Stowing the flat tire ...........................................377
Tire Change Procedure.....................................374
Changing the 12V Battery..........................334 Battery Management System..........................336
Remove and Reinstall the Battery..................336
Changing the Engine Air Filter - 2.7L/ 3.0L................................................................327
Changing the Engine Air Filter - 3.7L......326
Changing the Wi-Fi Hotspot Name or Password.....................................................432 Changing the Wiper Blades......................339
Changing the Windshield Wiper Blades......
339
Checking MyKey System Status.................69 MyKey Distance....................................................69
Number of Admin Keys.......................................70
Number of MyKeys...............................................70
Checking the Wiper Blades
.......................339
Child Restraint and Seatbelt Maintenance..................................................46
Child Restraint Positioning...........................35
Child Safety
.......................................................21
General Information..............................................21
Child Safety Locks
..........................................37
Child Seats.......................................................23
Cleaning Leather Seats...............................347
Cleaning Products.........................................341 Materials................................................................341
Cleaning the Engine
....................................344
Cleaning the Exterior...................................342
Cleaning the Headlamps..................................342
Exterior Chrome Parts.......................................343
Exterior Plastic Parts..........................................343
Stripes or Graphics.............................................343
Underbody...........................................................343
Under Hood.........................................................343
Cleaning the Instrument Panel and Instrument Cluster Lens
...........................347
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Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Index

Cleaning the Interior....................................345
Cleaning Black Label or Presidential
Interior...............................................................345
Cleaning the Wheels
...................................348
Cleaning the Windows and Wiper Blades...........................................................344
Clearing All MyKeys.......................................69
Climate............................................................470 Accessing Rear Climate Controls...................473
Accessing the Climate Control Menu...........470
Directing the Airflow..........................................470
Rear Climate Control Lock Indicator..............473
Setting the Blower Motor Speed.....................471
Setting the Temperature....................................471
Switching Auto Mode On and Off...................471
Switching Dual Zone Mode On and Off.........471
Switching Maximum Air Conditioning On and
Off......................................................................472
Switching Maximum Defrost On and Off......................................................................472
Switching Rear Auto Mode On and Off........473
Switching Recirculated Air On and Off.........472
Switching the Air Conditioning On and Off........................................................................\
471
Switching the Climate Controlled Seats On and Off...............................................................471
Switching the Climate Control On and Off........................................................................\
471 Switching the Heated Exterior Mirrors On and
Off......................................................................472
Switching the Heated Rear Window On and Off......................................................................472
Switching the Heated Seats On and Off......472
Switching the Heated Steering Wheel On and Off......................................................................472
Switching the Heated Windshield On and Off......................................................................472
Switching the Rear Climate Controlled Seats On and Off.......................................................473
Switching the Rear Heated Seats On and Off.......................................................................473
Switching the Rear Ventilated Seats On and Off.......................................................................473
Switching the Ventilated Seats On and Off.......................................................................473
Climate Control
..............................................148
Climate Controlled Seats............................170
Heated Seats........................................................170
Ventilated Seats....................................................171
Connecting the Vehicle to a Mobile Network........................................................428
Enabling the Modem Using The Lincoln Way....................................................................428
Enabling the Modem Using the Touchscreen....................................................428
What Is the Modem............................................428 Coolant Check
See: Engine Coolant Check............................328
Crash Sensors and Airbag Indicator
..........57
Creating a MyKey...........................................68 Programming and Changing Configurable
Settings...............................................................69
Creating a Wi-Fi Hotspot............................432 Connecting a Device to the Wi-Fi
Hotspot.............................................................432
Finding the Wi-Fi Hotspot Name and Password..........................................................432
Cross Traffic Alert.........................................259 Cross Traffic Alert Behavior When Trailer is
Attached...........................................................262
Cross Traffic Alert Indicator.............................
263
Cross Traffic Alert Information Messages.........................................................263
Cross Traffic Alert System Limitations..........262
Cross Traffic Alert System Sensors...............
262
Switching the System On and Off..................262
Using Cross Traffic Alert...................................259
Cruise Control
.................................................92
Customer Assistance...................................291
596
Continental (CPL) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Index