2020 LINCOLN AVIATOR vehicle identification number

Changing the Front Wiper Blades -
Vehicles Without: Heated Wiper Blades
......................................................................375
Changing the Front Wiper Blades - Vehicles With: Heated Wiper Blades
......................................................................
376
Changing the Rear Wiper Blades ............
377
Changing a Bulb ..........................................
377
Vehicle Care
General Information ....................................
378
Cleaning Products .......................................
378
Cleaning the Exterior ..................................
379
Waxing ...........................................................
380
Cleaning the Engine ....................................
381
Cleaning the Windows and Wiper Blades .......................................................................
381
Cleaning the Interior ...................................
382
Cleaning the Instrument Panel and Instrument Cluster Lens ........................
382
Cleaning Leather Seats .............................
383
Repairing Minor Paint Damage ................
384
Cleaning the Wheels ..................................
384
Vehicle Storage ...........................................
384Wheels and Tires
General Information
....................................
387
Tire Care ........................................................
389
Using Summer Tires ....................................
401
Using Snow Chains ....................................
402
Tire Pressure Monitoring System ...........
405
Changing a Road Wheel .............................
411
Technical Specifications .............................
419
Capacities and Specifications
Engine Specifications ..................................
421
Motorcraft Parts ...........................................
422
Vehicle Identification Number .................
424
Vehicle Certification Label ........................
424
Transmission Code Designation .............
425
Capacities and Specifications ..................
426
Bulb Specification Chart ............................
437
Vehicle Identification
Installing the Vehicle Identification Card ......................................................................
438 Connected Vehicle
Connected Vehicle Requirements
..........
439
Connected Vehicle Limitations ................
439
Connecting the Vehicle to a Mobile Network .....................................................
439
Connecting the Vehicle to a Wi-Fi Network ......................................................................
439
Connected Vehicle – Troubleshooting ......................................................................
440
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot ............
443
Changing the Vehicle Wi-Fi Hotspot Name or Password ..............................................
443
Audio System
General Information ....................................
445
Audio Unit .....................................................
446
Digital Radio .................................................
448
Satellite Radio ...............................................
451
USB Port ........................................................
454
SYNC™ 3
General Information ...................................
456
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Aviator (CTV) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Table of Contents

Vehicles With a Modem (If Equipped)
The modem has a SIM. The
modem was enabled when your
vehicle was built and periodically
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example, diagnostic
information. These messages could include
information that identifies your vehicle, the
SIM and the electronic serial number of the
modem. Cell phone network service
providers could have access to additional
information, for example, cell phone network
tower identification. For additional
information about our privacy policy, visit
www .ConnectedLincoln. com or refer to your
local Lincoln website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle data
by changing the modem settings. .
Note: The service can be unavailable or
interrupted for a number of reasons, for
example, environmental or topographical
conditions and data plan coverage. Note:
To find out if your vehicle has a
modem, visit www .ConnectedLincoln. com .
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your device
through the system.
See Apps (page 495).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes the vehicle identification number of
your vehicle, the SYNC module serial
number, odometer, enabled apps, usage
statistics and debugging information. We
retain it only as long as necessary to provide
the service, to troubleshoot, for continuous
improvement and to offer you products and
services that may be of interest to you
according to your preferences and where
allowed by law. If you connect a cell phone to the system,
the system creates a profile that links to that
cell phone. The cell phone profile enables
more mobile features and efficient operation.
The profile contains, for example, data from
your phonebook, read and unread text
messages and call history, including history
of calls when your cell phone was not
connected to the system.
If you connect a media device, the system
creates and retains a media device index of
supported media content. The system also
records a short diagnostic log of
approximately 10 minutes of all recent system
activity.
The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device. If
you no longer plan to use the system or your
vehicle, we recommend you use the master
reset function to erase the stored
information.
See Settings (page 498).
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1-800-387-9333
TDD for the hearing impaired:
1-888-658-6805
Web Address
www.LincolnCanada.com
Online Resources
Twitter
@LincolnClientCA
Instagram
@LincolnMotorCA
Facebook
/LincolnClientCA
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are receiving,
follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling or
servicing authorized dealer. 2. If your inquiry or concern remains
unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification on Lincoln Motor Company policies,
please contact the Lincoln Client
Relationship Center.
In order to help us serve you better, please
have the following information available
when contacting a Client Relationship
Center:
• Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle ’s current odometer reading.
In some states, you must directly notify
Lincoln in writing before pursuing remedies
under your state ’s warranty laws. Lincoln is
also allowed a final repair attempt in some
states. In the United States, a warranty dispute must
be submitted to the BBB AUTO LINE before
taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by
state law, before pursuing replacement or
repurchase remedies provided by certain
state laws. This dispute handling procedure
is not required prior to enforcing state
created rights or other rights which are
independent of the Magnuson-Moss
Warranty Act or state replacement or
repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle
’s applicable
express warranty after a reasonable number
of attempts, the manufacturer shall be
required to either replace the vehicle with
one substantially identical or repurchase the
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E-mail
Fax
Phone
Customer Relationship Center
[email protected]
N/A
+1-800-841-3673
Puerto Rico and U.S. Virgin Islands
[email protected]
N/A
N/A
Sub-Saharan Africa
[email protected] [email protected]
N/A
+82-02-1600-6003
South Korea
If you buy your vehicle in North America and
then relocate to any of the above locations,
register your vehicle identification number
(VIN) and new address with Ford Global
Trade Services by emailing,
[email protected].
If you are in another foreign country, contact
the nearest authorized dealer. In the event
your inquiry is unresolved, communicate your
concern with the dealership ’s Sales Manager,
Service Manager or Customer Relations
Manager. If you require additional assistance
or clarification, please contact the respective
Customer Relationship Center as previously
listed.
Customers in the U.S. should call
1-800-392-3673. ORDERING ADDITIONAL OWNER'S
LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by
their website:
www.helminc.com(Items in this catalog may be purchased by
credit card, check or money order.)
Obtaining a French Owner’
s Manual
French Owner’ s Manual can be obtained
from your authorized dealer or by contacting
Helm, Incorporated using the contact
information listed previously in this section.
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The traction grades, from highest to
lowest are AA, A, B, and C. The grades
represent the tire
’s ability to stop on wet
pavement as measured under controlled
conditions on specified government test
surfaces of asphalt and concrete. A tire
marked C may have poor traction
performance.
Temperature A B C WARNING: The temperature
grade for this tire is established for a
tire that is properly inflated and not
overloaded. Excessive speed,
underinflation, or excessive loading,
either separately or in combination,
can cause heat buildup and possible
tire failure.
The temperature grades are A (the
highest), B and C, representing the tire ’s
resistance to the generation of heat and
its ability to dissipate heat when tested
under controlled conditions on a
specified indoor laboratory test wheel.
Sustained high temperature can cause the material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden tire
failure. The grade C corresponds to a
level of performance which all
passenger car tires must meet under the
Federal Motor Vehicle Safety Standard
No. 139. Grades B and A represent
higher levels of performance on the
laboratory test wheel than the minimum
required by law.
Glossary of Tire Terminology
*
Tire label: A label showing the original
equipment tire sizes, recommended
inflation pressure and the maximum
weight the vehicle can carry.
*
Tire Identification Number (TIN): A
number on the sidewall of each tire
providing information about the tire
brand and manufacturing plant, tire size
and date of manufacture. Also referred
to as DOT code.
*
Inflation pressure: A measure of the
amount of air in a tire. *
Standard load: A class of P-metric or
Metric tires designed to carry a
maximum load at set pressure. For
example: For P-metric tires
35 psi
(2.4 bar) and for Metric tires 36 psi
(2.5 bar). Increasing the inflation
pressure beyond this pressure will not
increase the tire ’s load carrying
capability.
*
Extra load: A class of P-metric or Metric
tires designed to carry a heavier
maximum load at
42 psi (2.9 bar).
Increasing the inflation pressure beyond
this pressure will not increase the tire ’s
load carrying capability.
*
kPa: Kilopascal, a metric unit of air
pressure.
*PSI: Pounds per square inch, a standard
unit of air pressure.
*
Cold tire pressure: The tire pressure
when the vehicle has been stationary
and out of direct sunlight for an hour or
more and prior to the vehicle being
driven for
1 mi (1.6 km).
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*Recommended inflation pressure: The
cold inflation pressure found on the
Safety Compliance Certification Label
(affixed to either the door hinge pillar,
door-latch post, or the door edge that
meets the door-latch post, next to the
driver's seating position), or Tire Label
located on the B-Pillar or the edge of the
driver door.
*
B-pillar: The structural member at the
side of the vehicle behind the front door.
*
Bead area of the tire: Area of the tire
next to the rim.
*
Sidewall of the tire: Area between the
bead area and the tread.
*
Tread area of the tire: Area of the
perimeter of the tire that contacts the
road when mounted on the vehicle.
*
Rim: The metal support (wheel) for a
tire or a tire and tube assembly upon
which the tire beads are seated. Information Contained on the Tire
Sidewall
Both United States and Canada Federal
regulations require tire manufacturers
to place standardized information on the
sidewall of all tires. This information
identifies and describes the fundamental
characteristics of the tire and also
provides a U.S. DOT Tire Identification
Number for safety standard certification
and in case of a recall.
Information on P Type Tires P215/65R15 95H is an example of a tire
size, load index and speed rating. The
definitions of these items are listed
below. (Note that the tire size, load index
and speed rating for your vehicle may
be different from this example.)
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I
J
KL
M
A
B
CDEFG
E142543

Speed rating
Letter rating
168 mph (270 km/h)
W
186 mph (299 km/h)
Y
Note: For tires with a maximum speed
capability over 149 mph (240 km/h), tire
manufacturers sometimes use the letters
ZR. For those with a maximum speed
capability over 186 mph (299 km/h), tire
manufacturers always use the letters
ZR.
H. U.S. DOT Tire Identification Number
(TIN): This begins with the letters DOT
and indicates that the tire meets all
federal standards. The next two
numbers or letters are the plant code
designating where it was manufactured,
the next two are the tire size code and
the last four numbers represent the
week and year the tire was built. For
example, the numbers 317 mean the 31st
week of 1997. After 2000, the numbers go to four digits. For example, 2501
means the 25th week of 2001. The
numbers in between are identification
codes used for traceability. This
information is used to contact customers
if a tire defect requires a recall.
I.
M+S or M/S: Mud and Snow, or
AT:
All Terrain, or
AS:
All Season.
J.
Tire Ply Composition and Material
Used: Indicates the number of plies or
the number of layers of rubber-coated
fabric in the tire tread and sidewall. Tire
manufacturers also must indicate the ply
materials in the tire and the sidewall,
which include steel, nylon, polyester,
and others. K.
Maximum Load: Indicates the
maximum load in kilograms and pounds
that can be carried by the tire. See the
Safety Compliance Certification Label
(affixed to either the door hinge pillar,
door-latch post, or the door edge that
meets the door-latch post, next to the
driver's seating position), for the correct
tire pressure for your vehicle.
L.
Treadwear, Traction and
Temperature Grades:
*
Treadwear: The treadwear grade is a
comparative rating based on the wear
rate of the tire when tested under
controlled conditions on a specified
government test course. For example,
a tire graded 150 would wear one and
one-half times as well on the
government course as a tire graded 100.
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Aviator (CTV) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Wheels and Tires

In general, tires should be replaced
after six years regardless of tread
wear. However, heat caused by hot
climates or frequent high loading
conditions can accelerate the aging
process and may require tires to be
replaced more frequently.
You should replace your spare tire
when you replace the road tires or
after six years due to aging even if it
has not been used.
U.S. DOT Tire Identification Number
Both United States and Canada Federal
regulations require tire manufacturers
to place standardized information on the
sidewall of all tires. This information
identifies and describes the fundamental
characteristics of the tire and also
provides a U.S. DOT Tire Identification
Number for safety standard certification
and in case of a recall. This begins with the letters DOT and
indicates that the tire meets all federal
standards. The next two numbers or
letters are the plant code designating
where it was manufactured, the next two
are the tire size code and the last four
numbers represent the week and year
the tire was built. For example, the
numbers 317 mean the 31st week of
1997. After 2000, the numbers go to four
digits. For example, 2501 means the
25th week of 2001. The numbers in
between are identification codes used
for traceability. This information is used
to contact customers if a tire defect
requires a recall.
Tire Replacement Requirements
Your vehicle is equipped with tires
designed to provide a safe ride and
handling capability. WARNING: Only use
replacement tires and wheels that are
the same size, load index, speed rating
and type (such as P-metric versus
LT-metric or all-season versus
all-terrain) as those originally provided
by Ford. The recommended tire and
wheel size may be found on either the
Safety Compliance Certification Label
(affixed to either the door hinge pillar,
door-latch post, or the door edge that
meets the door-latch post, next to the
driver's seating position), or the Tire
Label which is located on the B-Pillar
or edge of the driver's door. If this
information is not found on these
labels, then you should contact your
authorized dealer as soon as possible.
Use of any tire or wheel not
recommended by Ford can affect the
safety and performance of your
vehicle, which could result in an
increased risk of loss of vehicle
control, vehicle rollover, personal
injury and death.
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