GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the FCC
Rules and with Industry Canada
license-exempt RSS standard(s). Operation
is subject to the following two conditions: (1)
This device may not cause harmful
interference, and (2) This device must accept
any interference received, including
interference that may cause undesired
operation.
WARNING: Changes or modifications
not expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term "IC:" before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately 33 ft (10 m).
Vehicles with the remote start feature will
have a greater range. One of the following could cause a decrease
in operating range:
•
Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
The radio frequency used by your remote
control can also be used by other radio
transmitters, for example amateur radios,
medical equipment, wireless headphones,
wireless remote controls, cell phones, battery
chargers and alarm systems. If the
frequencies are jammed, you will not be able
to use your remote control. You can lock and
unlock the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage. Intelligent Access
(If Equipped)
The system uses a radio frequency signal to
communicate with your vehicle and authorize
your vehicle to unlock when one of the
following conditions are met:
• You activate the front exterior door
handle switch.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference is
present in the area or if the transmitter
battery is low, you may need to mechanically
unlock your door. You can use the
mechanical key blade in your intelligent
access key to open the driver door in this
situation.
See Remote Control (page 64).
REMOTE CONTROL
Intelligent Access Key
Note: You may not be able to shift out of
park (P) unless the intelligent access key is
inside your vehicle.
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WHAT IS PHONE AS A KEY
Phone as a key allows you to use your phone
in place of a remote control.
You can use your phone for the following
functions:
•
Remote locking and unlocking.
• Passive entry and exit.
• Passive start.
• Remote start.
• Memory function recall.
PHONE AS A KEY LIMITATIONS
Limitations can vary based on the make and
model of your phone, phone location and
physical obstructions.
The following items could cause your phone
as a key to stop working:
• The approximate phone as a key range
is 131 ft (40 m).
• Your Bluetooth connection is not
enabled, is disrupted, or out of range. •
Your phone as a key is not active or
enabled on at least one phone.
• Your vehicle battery has depleted.
• Your phone battery has depleted.
• Your phone frequencies have jammed.
• Your phone is too close to metal objects
or other electronic devices.
PROGRAMMING YOUR PHONE
Refer to the Lincoln Way app for instructions
on registering your vehicle and programming
your phone as a key.
USING THE VALET MODE
1. Press Settings on the touchscreen.
2. Press Valet Mode.
Note: Have your backup start passcode
completely setup before using valet mode. Note:
Once the system detects a valid phone
as a key, the temporary passcode displays
in both the touchscreen and mobile app. If
the system does not detect a valid phone as
a key, it prompts you to enter your backup
start passcode. Once validated, the
temporary passcode displays on the
touchscreen.
3. Enter the first five digits of the passcode
on the keyless entry keypad to lock or
unlock your vehicle.
4. Enter the eight-digit passcode on the touchscreen to start and drive your
vehicle.
To disable valet mode, press Exit Valet Mode
on the touchscreen. Once the system detects
an authorized phone as a key, it disables. If
the system does not detect a valid phone as
a key, it prompts you to enter your backup
start passcode. Once validated, valet mode
disables.
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(If Equipped)
USING THE BACKUP START
PASSCODE
If you are unable to start your vehicle with
phone as a key, follow the steps below:
1. Press the brake pedal and the ignition
button. If the system does not detect a
valid phone as a key, a message appears
and the system prompts you for your
backup starting passcode.
Note: Make sure you have phone as a key
active on at least one phone to use the
previously created backup starting code.
Note: If the backup starting passcode screen
does not appear, it is necessary to press the
ignition button again.
2. Use the touchscreen to enter your backup starting passcode.
3. After entering your backup starting passcode, you must press Enter within
30 seconds.
4. Once the system validates the backup starting passcode, a message alerts you
to start your vehicle. 5. Press the brake pedal and the ignition
button within 20 seconds to start the
engine.
6. If your vehicle does not start, repeat steps 1-5.
PHONE AS A KEY –
TROUBLESHOOTING
Phone as a Key – Frequently Asked
Questions
How can I tell if my vehicle has phone as a
key? Once you pair your phone with your
vehicle, the touchscreen display menu
identifies the phone as a key option if it
is available. See Programming Your
Phone (page 70). Why do I get a No Key Detected message
in the instrument cluster display when I am
using phone as a key and my phone is in
the car?
Your phone ’s Bluetooth connection has
been disrupted or is not connected. Try
to reconnect via Bluetooth using the
Lincoln Way app, verify your phone as
a key is still active, enabled and has not
been revoked.
What do I do if my phone is lost, damaged,
or the battery has depleted? Use the backup starting passcode that
you created to protect you in the event
that your phone is lost, damaged, or the
battery has depleted.
See Using the
Backup Start Passcode (page 71).
How many phones can I use for phone as
a key? You can program and activate up to four
phones with phone as a key to your
vehicle.
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(If Equipped)
How does a valet drive my car if I only use
my phone as a key?
Have the valet use the temporary valet
passcode that you created when using
valet mode. See Using the Valet Mode
(page 70).
How do I delete a phone as a key
programmed to my vehicle? If the phone as a key belongs to your
account, you can delete it from your
phone. If not, reset phone as a key from
the touchscreen display menu.
I uninstalled my Lincoln Way app and
reinstalled it. Why am I not able to get a
new phone as a key? Remove the phone as a key that was
previously associated with your phone
or reset phone as a key from your
vehicle, and then request a new phone
as a key. Why can I not remotely start the vehicle
with my phone as a key?
Using the Lincoln Way app, verify your
phone as a key to be active and enabled
via Bluetooth connection on at least one
phone. If Bluetooth has connected but
phone as a key is not active, activate
your phone as a key where prompted
from the Lincoln Way app.
See Using
the Backup Start Passcode (page 71).
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(If Equipped)
AUDIO CONTROL
You can operate the following
functions with the control:
Move the selector switch up to
increase volume level.
Move the selector switch down to
decrease volume level.
Move the selector switch to the left
to access the previous media
selection. Move the selector switch to the
right to access the next media
selection.
Note:
The controls change when you enter
a submenu.
The following controls are not available when
you enter a submenu: Move the selector switch to the
right to enter the mode phone
submenu.
Move the selector switch to the left
to enter the media submenu.VOICE CONTROL
The controls are on the steering wheel. Press and release to activate voice
recognition.
CRUISE CONTROL - VEHICLES
WITH: ADAPTIVE CRUISE
CONTROL WITH LANE CENTERING The following controls are only available
when you switch cruise control on.
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GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
You can control various systems on your
vehicle using the quick action menu (QAM)
on the right-hand side of the steering wheel.
The information display provides the
corresponding information. Information Display Controls
Note:
The controls change when you enter
a submenu. Move the selector switch up to
enter the navigation submenu.
Move the selector switch down to
enter the settings submenu.
Move the selector switch to the
right to enter the mode phone
submenu.
Move the selector switch to the left
to enter the media submenu. Press the folder button to scroll
through information on demand
display screens. See Personalized
Settings (page 133).
Menu Controls
The following controls are only available
once you enter a submenu: Use the selector switch to toggle up and
down.
Press the home button to exit a
submenu.
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Head Up Display
Head Up Display
Menu options covered in the head up display section. See Head Up Display (page 156).
Phone Phone
Menu options covered in the SYNC chapter.
See Phone (page 485).
Audio Audio
Menu options covered in the SYNC chapter.
See Entertainment (page 470).
Navigation
(If Equipped) Navigation
Menu options covered in the SYNC chapter.
See Navigation (page 487).
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Signaling and Traffic Indication
Displays direction indicators and blind spot
information (if direction indicators are active).
Navigation Display Area
Displays navigation next turn instructions.
ADAS Display Area
Displays Adaptive Cruise Control (ACC), Lane
centering aid and lane keeping system status
and warnings.
System Message Display Area
Displays system messages and notifications
including an incoming phone call.
ADAS Message Display Area
Displays ADAS messages and image
adjustment prompts.
Status Bar
Displays Distance To Empty (DTE), time and
outside air temperature. Next to DTE, the
fuel gauge fill color changes to yellow in low
fuel conditions. You can switch off the status
bar in the HUD settings menu.
Note:
For Hybrid vehicles, the status bar also
displays your EV Range.
Speed Limit Display Area
Displays your speed limit information (if
available in the map database or detected
by the camera).
Speedometer Display Area
Displays your current vehicle speed and your
transmission gear selection. Maintaining Your Head Up Display
•
Do not place objects onto the transparent
cover, as they may block you from seeing
portions of the image. These objects
could also damage the cover and affect
the quality of the projected image.
• The system uses a special windshield
designed to provide the optimum image
quality. You must replace the windshield
in a vehicle with this system with a
certified original equipment
manufactured (OEM) head up display
windshield. Replacing this system's
windshield with a non-head up display
windshield causes a double image or
distorted image. Have an authorized
dealer or authorized repair facility replace
the windshield.
• Light conditions such as oncoming
headlamps, sunrise, sunset or reflections
off road surfaces can affect the driver's
ability to see the HUD image.
• Clean the windshield often for optimal
HUD performance. See Cleaning the
Windows and Wiper Blades (page 381).
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