Phone as a Key – Troubleshooting
............71
MyKey™
Principle of Operation ...................................
73
Creating a MyKey ...........................................
74
Clearing All MyKeys ......................................
75
Checking MyKey System Status ................
75
Using MyKey With Remote Start Systems ........................................................................\
.
76
MyKey – Troubleshooting ............................
76
Doors and Locks
Locking and Unlocking .................................
78
Opening the Doors .......................................
85
Emergency Door Release ...........................
86
Soft Closing Door ..........................................
86
Keyless Entry ..................................................
86
Liftgate
Power Liftgate ................................................
89
Security
Passive Anti-Theft System ...........................
94Anti-Theft Alarm
.............................................
95
Steering Wheel
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column .........................................................
97
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering Column
........................................................................\
.
97
Audio Control .................................................
99
Voice Control ..................................................
99
Cruise Control - Vehicles With: Adaptive Cruise Control With Lane Centering
........................................................................\
99
Cruise Control - Vehicles With: Cruise Control ........................................................
100
Information Display Control .......................
101
Heated Steering Wheel ...............................
101
Horn ..................................................................
101
Wipers and Washers
Windshield Wipers - Vehicles Without: Heated Wiper Blades .............................
102
Windshield Wipers - Vehicles With: Heated Wiper Blades .............................................
103Autowipers
.....................................................
103
Windshield Washers ....................................
104
Rear Window Wiper and Washers ...........
104
Lighting
General Information ....................................
106
Lighting Control ............................................
106
Autolamps ......................................................
107
Instrument Lighting Dimmer ......................
107
Headlamp Exit Delay ...................................
108
Daytime Running Lamps - Vehicles With: Configurable Daytime Running Lamps
.......................................................................
108
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL) .............
108
Front Fog Lamps ..........................................
108
Adaptive Headlamps ..................................
109
Direction Indicators .......................................
111
Welcome Lighting ..........................................
111
Interior Lamps ................................................
112
Ambient Lighting ...........................................
112
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Selecting a Drive Mode
.............................306
Drive Modes .................................................
306
Load Carrying
Rear Under Floor Storage .........................
308
Luggage Covers ..........................................
308
Roof Racks and Load Carriers .................
309
Load Limit .......................................................
310
Air Suspension ..............................................
314
Towing
Towing a Trailer .............................................
316
Trailer Sway Control .....................................
317
Recommended Towing Weights ...............
317
Essential Towing Checks ...........................
319
Towing the Vehicle on Four Wheels .......
321
Driving Hints
Reduced Engine Performance .................
323
Economical Driving .....................................
323
Cold Weather Precautions ........................
324
Breaking-In ....................................................
324
Driving Through Water ..............................
324Floor Mats
.....................................................
325
Roadside Emergencies
Roadside Assistance ..................................
327
Hazard Flashers ...........................................
328
Fuel Shutoff ..................................................
328
Jump Starting the Vehicle .........................
329
Post-Crash Alert System .............................
331
Transporting the Vehicle ...........................
332
Customer Assistance
Getting the Services You Need ...............
333
In California (U.S. Only) ..............................
334
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .......................
335
Utilizing the Mediation/Arbitration Program (Canada Only) ..........................................
336
Getting Assistance Outside the U.S. and Canada .......................................................
337
Ordering Additional Owner's Literature ......................................................................
339
Reporting Safety Defects (U.S. Only) ......
340
Reporting Safety Defects (Canada Only) ......................................................................
340 Fuses
Fuse Specification Chart
...........................
342
Changing a Fuse .........................................
355
Maintenance
General Information ....................................
358
Opening and Closing the Hood ..............
358
Under Hood Overview ..............................
360
Engine Oil Dipstick ......................................
361
Engine Oil Check .........................................
361
Oil Change Indicator Reset ......................
362
Changing the Engine Air Filter ................
363
Engine Coolant Check ...............................
364
Automatic Transmission Fluid Check ......
369
Brake Fluid Check ......................................
369
Power Steering Fluid Check .....................
370
Changing the 12V Battery ..........................
371
Adjusting the Headlamps ..........................
373
Washer Fluid Check ....................................
375
Fuel Filter .......................................................
375
Checking the Wiper Blades ......................
375
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Changing the Front Wiper Blades -
Vehicles Without: Heated Wiper Blades
......................................................................375
Changing the Front Wiper Blades - Vehicles With: Heated Wiper Blades
......................................................................
376
Changing the Rear Wiper Blades ............
377
Changing a Bulb ..........................................
377
Vehicle Care
General Information ....................................
378
Cleaning Products .......................................
378
Cleaning the Exterior ..................................
379
Waxing ...........................................................
380
Cleaning the Engine ....................................
381
Cleaning the Windows and Wiper Blades .......................................................................
381
Cleaning the Interior ...................................
382
Cleaning the Instrument Panel and Instrument Cluster Lens ........................
382
Cleaning Leather Seats .............................
383
Repairing Minor Paint Damage ................
384
Cleaning the Wheels ..................................
384
Vehicle Storage ...........................................
384Wheels and Tires
General Information
....................................
387
Tire Care ........................................................
389
Using Summer Tires ....................................
401
Using Snow Chains ....................................
402
Tire Pressure Monitoring System ...........
405
Changing a Road Wheel .............................
411
Technical Specifications .............................
419
Capacities and Specifications
Engine Specifications ..................................
421
Motorcraft Parts ...........................................
422
Vehicle Identification Number .................
424
Vehicle Certification Label ........................
424
Transmission Code Designation .............
425
Capacities and Specifications ..................
426
Bulb Specification Chart ............................
437
Vehicle Identification
Installing the Vehicle Identification Card ......................................................................
438 Connected Vehicle
Connected Vehicle Requirements
..........
439
Connected Vehicle Limitations ................
439
Connecting the Vehicle to a Mobile Network .....................................................
439
Connecting the Vehicle to a Wi-Fi Network ......................................................................
439
Connected Vehicle – Troubleshooting ......................................................................
440
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot ............
443
Changing the Vehicle Wi-Fi Hotspot Name or Password ..............................................
443
Audio System
General Information ....................................
445
Audio Unit .....................................................
446
Digital Radio .................................................
448
Satellite Radio ...............................................
451
USB Port ........................................................
454
SYNC™ 3
General Information ...................................
456
7
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Table of Contents
WINDSHIELD WIPERS - VEHICLES
WITHOUT: HEATED WIPER
BLADES
Push the lever up or down to
operate the windshield wiper.
Single wipe.
A
Intermittent wipe.
B
Normal wipe.
C
High-speed wipe.
D
Note: Fully defrost the windshield before you
switch the windshield wipers on. Note:
Make sure that you switch the
windshield wipers off before entering a car
wash.
Note: If streaks or smears appear on the
windshield, clean the windshield and the
wiper blades. If that does not resolve the
issue, install new wiper blades.
Note: Do not operate the wipers on a dry
windshield. This may scratch the glass,
damage the wiper blades or cause the wiper
motor to burn out. Always use the
windshield washers before wiping a dry
windshield. Intermittent Wipe Intermittent wipe
A
Shortest wipe interval.
B
Longest wipe interval.
C
Use the rotary control to adjust the
intermittent wipe interval.
Speed Dependent Wipers
When your vehicle speed increases, the
interval between wipes decreases.
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WINDSHIELD WIPERS - VEHICLES
WITH: HEATED WIPER BLADES
Heated Wiper Blade
The heated wiper blades turn on in low
temperature when the windshield wipers are
active or defrost is on. See Automatic
Climate Control (page 160).
Note: In below freezing temperatures, the
heated wiper blades turn on when the wipers
are inactive.
AUTOWIPERS
Wet or winter driving conditions with ice,
snow or salty road mist can cause
inconsistent and unexpected wiping or
smearing. Autowipers On.
A
High sensitivity.
B
Low sensitivity.
C Use the rotary control to adjust the
sensitivity of the autowipers.
When you select low sensitivity, the wipers
operate when the sensor detects a large
amount of water on the windshield. When
you select high sensitivity, the wipers
operate when the sensor detects a small
amount of water on the windshield. Keep the outside of the windshield clean.
The rain sensor is very sensitive and the
wipers may operate if dirt, mist or insects hit
the windshield.
In these conditions, you can do the following:
•
Lower the sensitivity of the autowipers
to reduce the amount of smearing on the
windshield.
• Switch to normal or high-speed wipe.
• Switch autowipers off.
Note: Fully defrost the windshield before you
switch the windshield wipers on.
Note: Make sure that you switch the
windshield wipers off before entering a car
wash.
Note: If streaks or smears appear on the
windshield, clean the windshield and the
wiper blades. If that does not resolve the
issue, install new wiper blades.
Note: If you switch autolamps and
autowipers on, the headlamps turn on when
the windshield wipers continuously operate.
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Autowipers Settings
This setting defaults to on and remains on
until you switch it off in the touchscreen.
When you switch off autowipers, the wipers
operate in intermittent mode.
Low Temperature Wipe Inhibit
The rain sensing feature will not operate
immediately after starting your vehicle when
it is in park (P) and the outside temperature
is below 32°F (0°C). You can switch on the
wipers by adjusting the rain sensor sensitivity
or adjusting the wiper speed.
This prevents damage to the wiper blades
from ice and snow on the windshield. WINDSHIELD WASHERS Pull the lever toward you to
operate the windshield washers.
When you release the lever, the wipers
operate for a short time. When activated, a
courtesy wipe occurs a short time after the
wipers stop to clear any remaining washer
fluid.
Note: You can switch courtesy wipe on or
off in the touchscreen.
Note: Do not operate the washers when the
washer reservoir is empty. This could cause
the washer pump to overheat. Front Camera Washer
(If Equipped)
Operating the windshield washer also turns
on the front camera washer.
REAR WINDOW WIPER AND
WASHERS
Rear Window Wiper Intermittent wipe.
A
Continuous wipe.
B
Rear window wiper off.
C
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C
Steering Around a Curve
Without adaptive headlamps.
A B With adaptive headlamps.
Camera Detects Lane Markings (If Equipped) WARNING: Inspect and replace the
windshield wiper blades regularly to make
sure the camera sensor has a clear view.
The windshield wiper blades must be the
correct length. 110
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B
A E267903
Signaling and Traffic Indication
Displays direction indicators and blind spot
information (if direction indicators are active).
Navigation Display Area
Displays navigation next turn instructions.
ADAS Display Area
Displays Adaptive Cruise Control (ACC), Lane
centering aid and lane keeping system status
and warnings.
System Message Display Area
Displays system messages and notifications
including an incoming phone call.
ADAS Message Display Area
Displays ADAS messages and image
adjustment prompts.
Status Bar
Displays Distance To Empty (DTE), time and
outside air temperature. Next to DTE, the
fuel gauge fill color changes to yellow in low
fuel conditions. You can switch off the status
bar in the HUD settings menu.
Note:
For Hybrid vehicles, the status bar also
displays your EV Range.
Speed Limit Display Area
Displays your speed limit information (if
available in the map database or detected
by the camera).
Speedometer Display Area
Displays your current vehicle speed and your
transmission gear selection. Maintaining Your Head Up Display
•
Do not place objects onto the transparent
cover, as they may block you from seeing
portions of the image. These objects
could also damage the cover and affect
the quality of the projected image.
• The system uses a special windshield
designed to provide the optimum image
quality. You must replace the windshield
in a vehicle with this system with a
certified original equipment
manufactured (OEM) head up display
windshield. Replacing this system's
windshield with a non-head up display
windshield causes a double image or
distorted image. Have an authorized
dealer or authorized repair facility replace
the windshield.
• Light conditions such as oncoming
headlamps, sunrise, sunset or reflections
off road surfaces can affect the driver's
ability to see the HUD image.
• Clean the windshield often for optimal
HUD performance. See Cleaning the
Windows and Wiper Blades (page 381).
159
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Information Displays