GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line provides warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure your
continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized to
perform all warranty repairs. This means that,
depending on the warranty repair needed,
you may have to take your vehicle to another
authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle to
the authorized dealer. Repairs are made
using Lincoln or Motorcraft parts, or
remanufactured or other parts that are
authorized by Lincoln.
Away From Home
If you are away from home when your vehicle
needs service, contact the Lincoln Client
Relationship Center or use the online
resources listed below to find the nearest
authorized dealer.
In the United States:
Mailing address
Lincoln Motor Company
Client Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-521-4140
TDD for the hearing impaired:
1-800-232-5952 Web Address
www.LincolnOwner.com
These are some of the items that can be
found online:
• United States dealer locator by Dealer
Name, City, State or ZIP Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Lincoln Extended Service Plans.
• Lincoln Original Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Lincoln Client Relationship Centre
Lincoln Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 1C8
Telephone
333
Aviator (CTV) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Customer Assistance
From the main menu scroll to:
Action and description
Message
Press the right arrow button,
then from this menu scroll to
the following message.
Settings
Press the right arrow button,
then from this menu scroll to
the following message.
Vehicle
Press the right arrow button,
then from this menu scroll to
the following message.
Oil Life
Press and hold the OK button
until the instrument cluster
displays the following
message.
Hold OK to
Reset
Reset Successful
When the oil change indicator
resets the instrument cluster
displays 100%.
Remaining Life
{00}% Action and description
Message
If the instrument cluster
displays one of the following
messages, repeat the
process.
Not Reset
Reset Cancelled
CHANGING THE ENGINE AIR
FILTER WARNING: To reduce the risk of
vehicle damage and personal burn injuries,
do not start your engine with the air
cleaner removed and do not remove it
while the engine is running.
When changing the engine air filter, do not
allow debris or foreign material to enter the
air induction system. Engine components
are susceptible to damage not covered by
the vehicle Warranty. Change the air filter element at the correct
interval. See Scheduled Maintenance (page
522
).
Incorrect component use can cause damage
not covered by the vehicle Warranty.
See
Motorcraft Parts (page 422).
To replace the air filter element do the
following:
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WARNING: Do not add coolant
further than the MAX mark.
When the engine is cold, check the
concentration and level of the coolant at the
intervals listed in the scheduled maintenance
information.
See Scheduled Maintenance
(page 522).
Note: Make sure that the coolant level is
between the
MIN and MAX marks on the
coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the
MAX mark.
Maintain coolant concentration within 48%
to 50%, which equates to a freeze point
between
-29°F (-34°C) and -35°F (-37°C).
Coolant concentration should be checked
using a refractometer. We do not recommend
the use of hydrometers or coolant test strips
for measuring coolant concentration. Adding Coolant WARNING:
Do not add engine
coolant when the engine is on or the
cooling system is hot. Failure to follow this
instruction could result in personal injury. WARNING:
Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap with
a thick cloth to prevent the possibility of
scalding and slowly remove the cap.
Failure to follow this instruction could result
in personal injury. WARNING: Do not put coolant in the
windshield washer reservoir. If sprayed on
the windshield, coolant could make it
difficult to see through the windshield. Note:
Do not use stop leak pellets, cooling
system sealants, or non-specified additives
as they can cause damage to the engine
cooling or heating systems. Resulting
component damage may not be covered by
the vehicle Warranty.
Note: Automotive fluids are not
interchangeable.
It is very important to use prediluted coolant
approved to the correct specification in order
to avoid plugging the small passageways in
the engine cooling system.
See Capacities
and Specifications (page 421). Do not mix
different colors or types of coolant in your
vehicle. Mixing of engine coolants or using
an incorrect coolant may harm the engine or
cooling system components and may not be
covered by the vehicle Warranty.
Note: If prediluted coolant is not available,
use the approved concentrated coolant
diluting it to 50/50 with distilled water.
See
Capacities and Specifications (page 421).
Using water that has not been deionised
may contribute to deposit formation,
corrosion and plugging of the small cooling
system passageways.
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Severe Climates
If you drive in extremely cold climates:
•
It may be necessary to increase the
coolant concentration above 50%.
• A coolant concentration of 60% provides
improved freeze point protection.
Coolant concentrations above 60%
decrease the overheat protection
characteristics of the coolant and may
cause engine damage.
If you drive in extremely hot climates:
• You can decrease the coolant
concentration to 40%.
• Coolant concentrations below 40%
decrease the freeze and corrosion
protection characteristics of the coolant
and may cause engine damage.
Vehicles driven year-round in non-extreme
climates should use prediluted coolant for
optimum cooling system and engine
protection. Coolant Change
At specific mileage intervals, as listed in the
scheduled maintenance information, the
coolant should be changed. Add prediluted
coolant approved to the correct specification.
See Capacities and Specifications (page
421).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient temperature,
vehicle load and terrain.
How Fail-Safe Cooling Works If the engine begins to overheat,
the coolant temperature gauge
moves toward the red zone:
A warning lamp illuminates and a
message may appear in the
information display.If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating cylinder
operation. Each disabled cylinder acts as an
air pump and cools the engine.
When this occurs, your vehicle still operates,
however:
•
Engine power is limited.
• The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you can
re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.
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You may notice a reduction in vehicle speed
caused by reduced engine power in order
to manage the engine coolant temperature.
Your vehicle may enter this mode if certain
high-temperature and high-load conditions
take place. The amount of speed reduction
depends on vehicle loading, grade and
ambient temperature. If this occurs, there is
no need to stop your vehicle. You can
continue to drive.
The air conditioning may automatically turn
on and off during severe operating
conditions to protect the engine from
overheating. When the coolant temperature
decreases to the normal operating
temperature, the air conditioning turns on.
If the coolant temperature gauge moves fully
into the red zone, or if the coolant
temperature warning or service engine soon
messages appear in your information display,
do the following:
1.
Stop your vehicle as soon as it is safe to
do so. Fully apply the parking brake, shift
into park (P) or neutral (N). 2. Leave the engine running until the
coolant temperature gauge needle
returns to the normal position. If the
temperature does not drop after several
minutes, follow the remaining steps.
3. Switch the engine off and wait for it to cool. Check the coolant level.
4. If the coolant level is at or below the minimum mark, add prediluted coolant
immediately.
5. If the coolant level is normal, restart the engine and continue.
AUTOMATIC TRANSMISSION
FLUID CHECK
If required, have an authorized dealer check
and change the transmission fluid at the
correct service interval. See Scheduled
Maintenance (page 522).
The automatic transmission does not have
a transmission fluid dipstick. Refer to your scheduled maintenance
information for scheduled intervals for fluid
checks and changes. Your transmission does
not consume fluid. However, if the
transmission slips, shifts slowly or if you
notice a sign of leaking fluid, contact an
authorized dealer.
Do not use supplemental transmission fluid
additives, treatments or cleaning agents. The
use of these materials may affect
transmission operation and result in damage
to internal transmission components.
BRAKE FLUID CHECK
WARNING: Do not use any fluid other
than the recommended brake fluid as this
will reduce brake efficiency. Use of
incorrect fluid could result in the loss of
vehicle control, serious personal injury or
death.
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WARNING: Only use brake fluid from
a sealed container. Contamination with dirt,
water, petroleum products or other
materials may result in brake system
damage or failure. Failure to adhere to this
warning could result in the loss of vehicle
control, serious personal injury or death. WARNING:
Do not allow the fluid to
touch your skin or eyes. If this happens,
rinse the affected areas immediately with
plenty of water and contact your physician. WARNING:
The brake system could
be affected if the brake fluid level is below
the
MIN mark or above the MAX mark on
the brake fluid reservoir. 1. Park your vehicle on a level surface.
2. Look at the brake fluid reservoir to see
where the brake fluid level is relative to
the
MIN and the MAX marks on the
reservoir.
Note: If the brake fluid level is between the
MIN
and the MAX marks on the reservoir, it
is acceptable. Note:
If the brake fluid level is below the MIN
mark or above the
MAX mark, have your
vehicle checked as soon as possible.
Note: To avoid fluid contamination, the
reservoir cap must remain in place and fully
tight, unless you are adding fluid.
Only use fluid that meets our specifications.
See
Capacities and Specifications (page
421).
Brake Fluid Service Interval
Brake fluid absorbs water over time which
degrades the effectiveness of the brake fluid.
Change the brake fluid at the specified
intervals to prevent degraded braking
performance.
For detailed interval information, see
Scheduled Maintenance in your Owner's
Manual or your local maintenance guide.
POWER STEERING FLUID CHECK
Your vehicle is equipped with an electric
power steering (EPS) system. There is no
fluid reservoir to check or fill.
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Tire Rotation
WARNING: If the tire label shows
different tire pressures for the front
and rear tires and the vehicle has a
tire pressure monitoring system, then
you need to update the settings for
the system sensors. Always perform
the system reset procedure after tire
rotation. If you do not reset the system,
it may not provide a low tire pressure
warning when necessary.
Note: If your tires show uneven wear,
ask an authorized dealer to check for
and correct any wheel misalignment,
tire imbalance or mechanical problem
involved before tire rotation. Note:
Your vehicle may be equipped
with a dissimilar spare wheel and tire
assembly. A dissimilar spare wheel and
tire assembly is defined as a spare
wheel and tire assembly that is different
in brand, size or appearance from the
road tires and wheels. If you have a
dissimilar spare wheel and tire
assembly, it is intended for temporary
use only and should not be used in a
tire rotation.
Note: After having your tires rotated,
inflation pressure must be checked and
adjusted to the vehicle requirements.
Rotating your tires at the recommended
interval will help your tires wear more
evenly, providing better tire performance
and longer tire life. Sometimes irregular
tire wear can be corrected by rotating
the tires.
See Scheduled Maintenance
(page 522).
Tire Rotation Diagram
Rear-wheel drive and all-wheel drive
vehicles, front tires at left of diagram. USING SUMMER TIRES
Summer tires provide superior performance
on wet and dry roads. Summer tires do not
have the Mud and Snow (M+S or M/S) tire
traction rating on the tire side wall. Since
summer tires do not have the same traction
performance as All-season or Snow tires, we
do not recommend using summer tires when
temperatures drop to approximately 45°F
(7°C) or below (depending on tire wear and
environmental conditions) or in snow and ice
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Part Number
Component
WW-2617-NH (non-heated driver side)
Windshield wiper blade.
WW-2618-H (heated driver side)WW-2619-R (refill driver side)
WW-2114-NH (non-heated passenger side) WW-2115-H (heated passenger side)WW-2116-R (refill passenger side)
WW-1111
Rear window wiper blade.
1 If a Motorcraft oil filter is not available, use an oil filter that meets industry performance specification SAE/USCAR-36.
2 See your authorized dealer for correct replacement.
3 For spark plug replacement, contact your authorized dealer. Replace the spark plugs at the appropriate intervals. See Scheduled
Maintenance (page 522).
We recommend Motorcraft replacement parts available at your authorized de\
aler or at fordparts.com for scheduled maintenance. These parts
engineered for your vehicle meet or exceed our specifications. Use of other parts could impact vehicle perform\
ance, emissions and durability.
Your warranty could be void for any damage related to use of other parts.\
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