2020 LEXUS NX300h service

2
LEXUS NX300h Owners Manual_USA_M78530_enTABLE OF CONTENTS
For your information ......................................
6
Reading this manual .................................... 10
How to search ................................................. 11
Pictorial index ................................................. 12
1-1. For safe use Before driving .................................... 24
For safe driving.................................. 25
Seat belts ............................................. 26
SRS airbags ........................................ 32
Front passenger occupant classifi- cation system ................................... 41
Exhaust gas precautions .............. 46
1-2. Child safety Riding with children......................... 47
Child restraint systems .................. 47
1-3. Lexus Enform Lexus Enform Safety Connect .. 60
Lexus Enform Remote .................. 65
Lexus Enform Service Connect 66
1-4. Hybrid system Hybrid system features ................. 67
Hybrid system precautions ......... 70
1-5. Theft deterrent system Immobilizer sy stem ........................ 75
Alarm..................................................... 772-1. Instrument cluster
Warning lights and indicators.... 80
Gauges and meters ........................ 84
Multi-information display ............ 89
Head-up display ............................... 94
Energy monitor/fuel consumption screen ................................................ 99
3-1. Key information Keys .................................................... 106
3-2. Opening, closing and locking the doors
Side doors ......................................... 110
Back door........................................... 114
Smart access system with push-but- ton start ........................................... 126
3-3. Adjusting the seats Front seats......................................... 132
Rear seats......................................... 133
Driving position memory ........... 138
Head restraints ................................ 141
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................................ 143
Inside rear view mirror ................ 144
Outside rear view mirrors......... 146
3-5. Opening, closing the windows and moon roof
Power windows ............................. 148
Moon roof ........................................ 150
1For safety and security
2Vehicle status information and
indicators
3Before driving

4TABLE OF CONTENTS
LEXUS NX300h Owners Manual_USA_M78530_en
Luggage compartment features........................................................... 306
5-5. Using the other interior features Other interior features ............... 310
Garage door opener.................. 320
Compass.......................................... 326
6-1. Maintenance and care Cleaning and protecting the vehi-cle exterior ................................... 330
Cleaning and protecting the vehi- cle interior .................................... 333
6-2. Maintenance Maintenance requirements ..... 337
General maintenance ................ 338
Emission inspection and mainte- nance (I/M) programs ............ 340
6-3. Do-it-yourself maintenance Do-it-yourself service precautions........................................................... 342
Hood.................................................. 344
Positioning a floor jack............... 344
Engine compartment.................. 346
12-volt battery................................ 352
Tires ................................................... 355
Tire inflation pressure ................. 363
Wheels.............................................. 365
Air conditioning filter..................367
Electronic key battery ................ 368
Checking and replacing fuses 370
Headlight aim................................. 372
Light bulbs ....................................... 3747-1. Essential information
Emergency flashers .................... 378
If your vehicle has to be stopped in an emergency ............................ 378
If the vehicle is trapped in rising water .............................................. 379
7-2. Steps to take in an emergency If your vehicle needs to be towed........................................................... 381
If you think something is wrong .......................................................... 384
If a warning light turns on or a warn- ing buzzer sounds..................... 386
If a warning messa ge is displayed
.......................................................... 396
If you have a flat tire .................... 400
If the hybrid syst em will not start
.......................................................... 407
If you lose your keys.................... 409
If the fuel filler door cannot be opened .......................................... 409
If the electronic key does not oper- ate properly .................................. 410
If the 12-volt battery is discharged ............................................................ 412
If your vehicle overheats ............ 416
If the vehicle becomes stuck .... 419
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................................................. 422
Fuel information .

........................... 430
Tire information ............................ 432
6Maintenance and care
7When trouble arises
8Vehicle specifications

7
LEXUS NX300h Owners Manual_USA_M78530_en
waves as the conventional gasoline
powered vehicles or home electronic
appliances despite of their electro-
magnetic shielding.
Unwanted noise may occur in the
reception of the mobile two-way radio.
The vehicle is equipped with sophisti-
cated computers that will record cer-
tain data, such as:
The recorded data varies according to
the vehicle grade level and options
with which it is equipped. These com-
puters do not record conversations or
sounds, and only record images out-
side of the vehicle in certain situations.
• Engine speed/Electric motor speed (traction motor speed)
• Accelerator status
•Brake status
• Vehicle speed
• Operation status of the driving assist systems, such as the ABS and
pre-collision system
• Images from the front camera (avail- able only when certain safety sys-
tems are activated, which varies
depending on the vehicle specifica-
tions).
 Data Transmission
Your vehicle may transmit the data
recorded in these computers to Lexus
without notification to you.
Data usage
Lexus may use the data recorded in this
computer to diagnose malfunctions, con-
duct research and development, and improve quality.
Lexus will not disclose the recorded data to
a third party except:
• With the consent of the vehicle owner or
with the consent of the lessee if the vehi-
cle is leased
• In response to an official request by the police, a court of law or a government
agency
• For use by Lexus in a lawsuit
• For research purposes where the data is not tied to a specific vehicle or vehicle
owner
 Recorded image information can be
erased by your Lexus dealer.
The image recording function can be dis-
abled. However, if the function is disabled,
data from when the pre-collision system
operates will not be available.
To learn more abou t the vehicle data
collected, used and shared by
Lexus, please visit
www.lexus.com/privacyvts/
.
If your Lexus has Lexus Enform and if
you have subscribed to those services,
please refer to the Lexus Enform
Telematics Subscription Service
Agreement for information on data
collected and its usage.
 To learn more abou t the vehicle data
collected, used and shared by
Lexus, please visit
www.lexus.com/privacyvts/
.
Vehicle data recording
Usage of data collected through
Lexus Enform (U.S. mainland on-
ly)

8
LEXUS NX300h Owners Manual_USA_M78530_en
This vehicle is equipped with an event
data recorder (EDR). The main pur-
pose of an EDR is to record, in certain
crash or near crash-like situations, such
as an air bag deployment or hitting a
road obstacle, data that will assist in
understanding how a vehicle’s systems
performed. The EDR is designed to
record data related to vehicle dynam-
ics and safety systems for a short
period of time, typically 30 seconds or
less.
The EDR in this vehicle is designed to
record such data as:
• How various systems in your vehicle were operating;
• Whether or not the driver and pas- senger safety belts were buck-
led/fastened;
• How far (if at all) the driver was depressing the accelerator and/or
brake pedal; and,
• How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
NOTE: EDR data are recorded by your
vehicle only if a non-trivial crash situa-
tion occurs; no data are recorded by
the EDR under normal driving condi-
tions and no personal data (e.g., name,
gender, age, and crash location) are
recorded. However, other parties, such
as law enforcement, could combine the
EDR data with the type of personally
identifying data routinely acquired
during a crash investigation. To read data recorded by an EDR, spe-
cial equipment is required, and access
to the vehicle or the EDR is needed. In
addition to the vehicle manufacturer,
other parties, such as law enforcement,
that have the special equipment, can
read the information if they have
access to the vehicle or the EDR.

Disclosure of the EDR data
Lexus will not disclose the data recorded in
an EDR to a third party except when:
• An agreement from the vehicle’s owner (or the lessee for a leased vehicle) is
obtained
• In response to an official request by the police, a court of law or a government
agency
• For use by Lexus in a lawsuit
However, if necessary, Lexus may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without disclosing
information about the specific vehicle or
vehicle owner
The SRS airbag and seat belt preten-
sioner devices in your Lexus contain
explosive chemicals. If the vehicle is
scrapped with the airbags and seat belt
pretensioners left as they are, this may
cause an accident such as fire. Be sure
to have the systems of the SRS airbag
and seat belt pretensioner removed
and disposed of by a qualified service
shop or by your Lexus dealer before
you scrap your vehicle.
Event data recorder
Scrapping of your Lexus

23
LEXUS NX300h Owners Manual_USA_M78530_en
1
1
For safety and security
For safety and security
1-1. For safe useBefore driving ................................. 24
For safe driving.............................. 25
Seat belts ......................................... 26
SRS airbags .................................... 32
Front passenger occupant classifi- cation system ................................ 41
Exhaust gas precautions ........... 46
1-2. Child safety Riding with children..................... 47
Child restraint systems .............. 47
1-3. Lexus Enform Lexus Enform Safety Connect 60
Lexus Enform Remote ............... 65
Lexus Enform Service Connect ........................................................... 66
1-4. Hybrid system Hybrid system features .............. 67
Hybrid system precautions ...... 70
1-5. Theft deterrent system Immobilizer sy stem ..................... 75
Alarm................................................. 77

341-1. For safe use
LEXUS NX300h Owners Manual_USA_M78530_en
Front passenger’s seat belt buckle switch
Front impact sensors
Airbag sensor assembly
Your vehicle is equipped with ADVANCED AIRBAGS designed based on the US motor
vehicle safety standards (FMVSS208). The airbag sensor assembly (ECU) controls airbag
deployment based on information obtained from the sensors etc. shown in the system com-
ponents diagram above. This in formation includes crash severity and occupant information.
As the airbags deploy, a chemical reaction in the inflators quickly fills the airbags with non-
toxic gas to help restrain the motion of the occupants.
■If the SRS airbags deploy (inflate)
●Slight abrasions, burn s, bruising, etc., may
be sustained from SRS airbags, due to the
extremely high speed deployment (infla-
tion) by hot gases.
●A loud noise and white powder will be
emitted.
●Parts of the airbag module (steering
wheel hub, airbag cover and inflator) as
well as the front seat s, parts of the front
and rear pillars, and roof side rails, may
be hot for several minutes. The airbag
itself may also be hot.
●The windshield may crack.
●The hybrid system will be stopped and
fuel supply to the engine will be stopped.
(  P.73)
●All of the doors will be unlocked. ( P.111)
●For Lexus Enform Safety Connect sub-
scribers, if any of the following situations
occur, the system is designed to send an
emergency call to the response center,
notifying them of the vehicle’s location
(without needing to push the “SOS” but-
ton) and an agent will attempt to speak
with the occupants to ascertain the level
of emergency and assi stance required. If
the occupants are unable to communi-
cate, the agent automatically treats the
call as an emergency and helps to dis-
patch the necessary emergency services.
(  P.60)
• An SRS airbag is deployed.
• A seat belt pretensioner is activated.
• The vehicle is involved in a severe rear- end collision.
■SRS airbag deployment conditions (SRS
front airbags)
●The SRS front airbags will deploy in the
event of an impact that exceeds the set
threshold level (the level of force corre-
sponding to an approximately 12-18 mph
[20-30 km/h] frontal collision with a
fixed wall that does not move or deform).
However, this threshold velocity will be con-
siderably higher in the following situations:
• If the vehicle strikes an object, such as a parked vehicle or sign pole, which can
move or deform on impact
• If the vehicle is involved in an underride
collision, such as a collision in which the
front of the vehicle underrides, or goes
under, the bed of a truck
●Depending on the type of collision, it is
possible that only the seat belt preten-
sioners will activate.
●The SRS front airbags for the front pas-
senger will not activate if there is no pas-
senger sitting in the front passenger seat.
However, the SRS front airbags for the
front passenger may deploy if luggage is
put in the seat, even if the seat is unoccu-
pied.
●The SRS seat cushion airbag on the front
passenger seat will not operate if the
occupant is not wearing a seat belt.
■SRS airbag deployment conditions (SRS
side and curtain shield airbags)
●The SRS side and curtain shield airbags
will deploy in the event of an impact that
exceeds the set threshold level (the level
of force corresponding to the impact
force produced by an approximately
3300 lb. [1500 kg] vehicle colliding with
P
Q
R

601-3. Lexus Enform
LEXUS NX300h Owners Manual_USA_M78530_en
1-3.Lexus Enform
*:If equipped
Microphone
“SOS” button
LED light indicatorsLexus Enform Safety Con-
nect*
Safety Connect is a subscription-
based telematics service that uses
Global Positioning System (GPS)
data and embedded cellular tech-
nology to provide safety and secu-
rity features to subscribers. Safety
Connect is supported by Lexus’
designated response center, which
operates 24 hours per day, 7 days
per week.
Safety Connect service is available
by subscription on select, telemat-
ics hardware-equipped vehicles.
By using the Safety Connect ser-
vice, you are agreeing to be bound
by the Telematics Subscription Ser-
vice Agreement and its Terms and
Conditions, as in effect and
amended from time to time, a cur-
rent copy of which is available at
Lexus.com. All use of the Safety
Connect service is subject to such
then-applicable Terms and Condi-
tions.
System components
A
B
C

621-3. Lexus Enform
LEXUS NX300h Owners Manual_USA_M78530_en
Subscribers have the following Safety
Connect services available:
Automatic Collision Notification
*
Helps drivers receive necessary response
from emergency service providers.
(  P.63)
*: U.S. Patent No. 7,508,298 B2
 Stolen Vehicle Location
Helps drivers in the event of vehicle theft.
( P.63)
 Emergency Assistance Button
(“SOS”)
Connects drivers to response-center sup-
port. ( P.63)
 Enhanced Roadside Assistance
Provides drivers various on-road assis-
tance. ( P.63)
After you have signed the Telematics
Subscription Service Agreement and
are enrolled, you can begin receiving
services.
A variety of subscription terms is avail-
able for purchase. Contact your Lexus
dealer, the following or push the “SOS”
button in your vehi cle for further sub-
scription details.
• The United States
1-800-25-LEXUS (1-800-255-3987)
• Canada
1-800-26-LEXUS (1-800-265-3987)
•Puerto Rico
1-877-539-8777
■Safety Connect Services Information
●Phone calls using the vehicles Blue-
tooth® technology will not be possible
during Safety Connect.
●Safety Connect is available beginning Fall
2009 on select Le xus models (in the
contiguous United States only). Contact
with the Safety Connect response center
is dependent upon the telematics device
being in operative condition, cellular con-
nection availability, and GPS satellite sig-
nal reception, which ca n limit the ability to
reach the response center or receive
emergency service support. Enrollment
and Telematics Subscription Service
Agreement required. A variety of sub-
scription terms is available; charges vary
by subscription term selected and loca-
tion.
●Automatic Collision Notification, Emer-
gency Assistance and Stolen Vehicle
Location will function in the United
States, including Hawaii and Alaska,
Puerto Rico and in Canada, and
Enhanced Roadside Assistance will func-
tion in the United States, Puerto Rico and
in Canada.
●Automatic Collision Notification, Emer-
gency Assistance, Stolen Vehicle and
Enhanced Road Assistance will not func-
tion in the United St ates Virgin Islands.
For vehicles first sold in the USVI, no
Safety Connect services will function in
and outside the United States Virgin
Islands.
●Safety Connect services are not subject
to section 255 of the Telecommunica-
tions Act and the device is not TTY com-
patible.
■Languages
The Safety Connect re sponse center will
offer support in mult iple languages. The
Safety Connect system will offer voice
prompts in English, Spanish and French.
Please indicate your language of choice
when enrolling.
■When contacting the response center
You may be unable to contact the response
center if the network is busy.
Services
Subscription