3626-1. Maintenance and care
6-1.Maintenance and care
Working from top to bottom, liber-
ally apply water to the vehicle body,
wheel wells and underside of the
vehicle to remove any dirt and dust.
Wash the vehicle body using a
sponge or soft cloth, such as a
chamois.
For hard-to-remove marks, use car
wash soap and rinse thoroughly with
water.
Wipe away any water.
Wax the vehicle when the water-
proof coating deteriorates.
If water does not bead on a clean surface,
apply wax when the vehicle body is cool.
■Self-restoring coat
The vehicle body has a self-restoring coat-
ing that is resistant to small surface
scratches caused in a car wash etc.
●The coating lasts for 5 to 8 years from
when the vehicle is delivered from the
plant.
●The restoration time differs depending on
the depth of the scratch and outside tem-
perature.
The restoration time may become
shorter when the coating is warmed by
applying warm water.
●Deep scratches caused by keys, coins,
etc. cannot be restored.
●Do not use wax that contains abrasives.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors
• Turn off the power trunk opener and closer (if equipped)
Start washing from the front of the vehicle.
Extend the mirrors before driving.
●Brushes used in automatic car washes
may scratch the vehicl e surface and harm
your vehicle’s paint.
■High pressure car washes
As water may enter the cabin, do not bring
the nozzle tip near the gaps around the
doors or perimeter of the windows, or spray
these areas continuously.
■When using a car wash
If the door handle becomes wet while the
electronic key is within the effective range,
the door may lock and unlock repeatedly. In
that case, follow the following correction
procedures to wash the vehicle:
●Place the key in a position 6 ft. (2 m) or
more separate from the vehicle while the
vehicle is being wash ed. (Take care to
ensure that the key is not stolen.)
●Set the electronic key to battery-saving
mode to disable the smart access system
with push-button start. ( P.112)
■Aluminum wheels
●Remove any dirt immediately by using a
neutral detergent.
●Wash detergent off with water immedi-
ately after use.
●To protect the paint from damage, make
sure to observe the following precau-
tions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the wheels when they are hot, such as after driving or park-
ing in hot weather
■Brake caliper coating (F SPORT mod-
els)
●When using detergent, use neutral deter-
gent. Do not use hard brushes or abra-
sive cleaners, as they will damage the
coating.
Cleaning and protecting the
vehicle exterior
Perform cleaning in a manner
appropriate to each component
and its material.
Cleaning instructions
3856-3. Do-it-yourself maintenance
6
Maintenance and care
The battery is located in the trunk
under the luggage mat.
Removing the luggage mat: P.343
■Before recharging
When recharging, the battery produces
hydrogen gas which is flammable and
explosive. Therefore, observe the following
precautions before recharging:
●If recharging with the battery installed on
the vehicle, be sure to disconnect the
ground cable.
●Make sure the charger is off when con-
necting and disconnecting the charger
cables to the battery.
■After recharging/reconnecting the bat-
tery
●Unlocking the doors using the smart
access system with pu sh-button start may
not be possible immediately after recon-
necting the battery. If this happens, use
the wireless remote control or the
mechanical key to lock/unlock the doors.
●Start the engine with the engine switch in
ACCESSORY mode. The engine may
not start with the engine switch turned off.
However, the engine will operate nor-
mally from the second attempt.
●The engine switch mode is recorded by
the vehicle. If the battery is reconnected,
the vehicle will return the engine switch
mode to the status it was in before the battery was disconnected. Make sure to
turn off the engine switch before discon-
necting the battery. Take extra care when
connecting the battery if the engine
switch mode prior to discharge is
unknown.
If the system will not start even after multiple
attempts, contact your Lexus dealer.
Battery
Location
WARNING
■Chemicals in the battery
The battery contains poisonous and cor-
rosive sulfuric acid and may produce
hydrogen gas which is flammable and
explosive. To reduce the risk of death or
serious injury, take the following precau-
tions while working on or near the bat-
tery:
●Do not cause sparks by touching the
battery terminals with tools.
●Do not smoke or light a match near the
battery.
●Avoid contact with eyes, skin and
clothes.
●Never inhale or swallow electrolyte.
●Wear protective sa fety glasses when
working near the battery.
●Keep children away from the battery.
■Where to safely charge the battery
Always charge the battery in an open
area. Do not charge the battery in a
garage or closed room where there is
insufficient ventilation.
■Emergency measures regarding
electrolyte
●If electrolyte gets in your eyes
Flush your eyes with clean water for at
least 15 minutes and get immediate
medical attention. If possible, continue
to apply water with a sponge or cloth
while traveling to the nearest medical
facility.
4036-3. Do-it-yourself maintenance
6
Maintenance and care
filter.
■If the electronic key battery is depleted
The following symptoms may occur:
●The smart access system with push-but-
ton start and wireless remote control will
not function properly.
●The operational range will be reduced.
■When the card key battery needs to be
replaced (if equipped)
The battery for the card key is available only
at Lexus dealers. Your Lexus dealer can
replace the battery for you.
Flathead screwdriver
Small flathead screwdriver
Lithium battery CR2032
■Use a CR2032 lithium battery
●Batteries can be purchased at your Lexus
dealer, local electrical appliance shops or
camera stores.
●Replace only with the same or equivalent
type recommended by the manufacturer.
●Dispose of used batteries according to
local laws.
NOTICE
■When using the air conditioning sys-
tem
Make sure that a filter is always installed.
Using the air conditioning system without
a filter may cause damage to the system.
■To prevent damage to the filter cover
When moving the filter cover in the
direction of arrow to release the fitting,
pay attention not to apply excessive force
to the claws. Otherwise, the claws may
be damaged.
Electronic key battery
Replace the battery with a new one
if it is depleted.
As the key may be damaged if the
following procedure is not per-
formed properly, it is recom-
mended that key battery
replacement be performed by your
Lexus dealer.
Items to prepare
4046-3. Do-it-yourself maintenance
1Take out the mechanical key.
2
Remove the cover.
To prevent damage to the key, cover the tip
of the flathead screwdriver with a tape.
3Remove the depleted battery.
Insert a new battery with the “+” terminal
facing up.
Replacing the batteryWARNING
■Removed battery and other parts
These parts are small and if swallowed by
a child, they can cause choking. Keep
away from children. Failure to do so
could result in death or serious injury.
NOTICE
■When replacing the battery
Use a flathead screwdriver of appropri-
ate size. Applying excessive force may
deform or damage the cover.
■For normal operation after replacing
the battery
Observe the following precautions to
prevent accidents:
●Always work with dry hands.
Moisture may cause the battery to
rust.
●Do not touch or move any other com-
ponent inside the remote control.
●Do not bend either of the battery ter-
minals.
409
7
7
When trouble arises
When trouble arises
.7-1. Essential informationEmergency flashers................... 410
If your vehicle has to be stopped in an emergency ........................... 410
If the vehicle is trapped in rising water.............................................. 411
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................................... 413
If you think something is wrong ......................................................... 417
Fuel pump shut off system ...... 418
If a warning light turns on or a warning buzzer sounds ........ 419
If a warning message is displayed ........................................................ 429
If you have a flat tire.................. 433
If the engine wi ll not start .......434
If you lose your keys ................. 436
If the fuel filler door cannot be opened........................................ 436
If the electronic key does not operate properly .................... 437
If the vehicle battery is discharged ........................................................ 439
If your vehicle overheats ........ 444
If the vehicle becomes stuck ........................................................ 447
4337-2. Steps to take in an emergency
7
When trouble arises
immediately.
• “Access System with Elec. Key Malfunc- tion”
• “Shift System Malfunction”
• “P Switch Malfunction”
• “Shift System Unavailable”
●If any of the following messages are
shown on the multi-information display, it
may indicate a malfunction. Immediately
stop the vehicle and contact your Lexus
dealer.
• “Braking Power Low”
• “Charging System Malfunction”
• “Oil Pressure Low”
Take your vehicle to the nearest Lexus
dealer or authorized tire dealer as
soon as possible if any tire goes flat.
The vehicle can be driven for a maximum
of 100 miles (160 km) at a speed below 50
mph (80 km/h) after the tire pressure
warning light comes on. ( P.423)
A run-flat tire has a mark on the
side wall.
■In some conditions (such as at high tem-
peratures)
You cannot continue driving for up to 160
miles (100 km).
■For the detailed information on run-flat
tires
See the tire warranty booklet.
NOTICE
■If “High Power Consumption Partial
Limit On AC/Heater Operation” is
displayed frequently
There is a possible malfunction relating
to the charging system or the battery
may be deteriorating. Have the vehicle
inspected by your Lexus dealer.
If you have a flat tire
Your vehicle is not equipped with a
spare tire, but instead you can con-
tinue driving the vehicle with
run-flat tires even if any tire goes
flat.
In this case, slow down and drive
with extra caution.
Run-flat tires
4357-2. Steps to take in an emergency
7
When trouble arises
( P.439)
The battery terminal connections
may be loose or corroded.
( P.385)
The engine starting system may be
malfunctioning due to an electrical
problem such as electronic key battery
depletion or a blown fuse. However, an
interim measure is available to start the
engine. ( P.435)
One of the following may be the cause
of the problem:
One or both of the battery terminals
may be disconnected. ( P.385)
The battery may be discharged.
( P.439)
There may be a malfunction in the
steering lock system.
Contact your Lexus dealer if the problem
cannot be repaired, or if repair procedures
are unknown.
When the engine does not start, the
following steps can be used as an
interim measure to start the engine if
the engine switch is functioning nor- mally.
Do not use this starting procedure
except in cases of emergency.
1
Press the parking brake switch to
check that the parking brake is set.
(P.176)
Parking brake indicator will come on.
2 Turn the engine switch to ACCES-
SORY mode.
3 Press and hold the engine switch
for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be started using
the above steps, the system may be
malfunctioning. Have the vehicle
inspected by your Lexus dealer.
The starter motor does not turn
over
The starter motor does not turn
over, the interior lights and head-
lights do not turn on, or the horn
does not sound.
Starting the engine in an emer-
gency
4377-2. Steps to take in an emergency
7
When trouble arises
■When the electronic key does not work
properly
●Make sure that the smart access system
with push-button start has not been dis-
abled at your Lexus dealer. If it has been
disabled, re-enable it.
●Check if battery-saving mode is set. If it is
set, cancel the function. (P.113)
■Unlocking the door
Use the mechanical key ( P.98) in
order to perform the following opera-
tions: 1
Pull the driver’s door handle and
insert the mechanical key.
2
Unlock the door.
3
Remove the key, return the handle,
and then pull the handle again.
■Locking the door
1
With the door open, push down the
inside lock button.
2
Close the door.
■Trunk
Turn the mechanical key clockwise to
open. ( P.65)
If the electronic key does not
o
perate properly
If communication between the
electronic key and vehicle is inter-
rupted ( P.113) or the electronic
key cannot be used because the
battery is depleted, the smart
access system with push-button
start and wireless remote control
cannot be used. In such cases, the
doors and trunk can be opened and
the engine can be started by follow-
ing the procedure below.
NOTICE
■In case of a smart access system with
push-button start malfunction or
other key-related problems
Take your vehicle with all the electronic
keys provided with your vehicle to your
Lexus dealer.
Locking and unlocking the
doors, unlocking the trunk