
6
Please note that this manual applies to 
all models and explains all equipment, 
including options. Therefore, you may 
find some explanations for equipment 
not installed on your vehicle.
All specifications provided in this man-
ual are current at the time of printing. 
However, because of the Lexus policy 
of continual product improvement, we 
reserve the right to make changes at 
any time without notice.
Depending on specifications, the vehi-
cle shown in the illustrations may differ 
from your vehicle in terms of color and 
equipment.
Approximately five hours after the 
engine 
you may hear sound coming from 
under the vehicle for several minutes. 
This is the sound of a fuel evaporation 
leakage check and, it does not indicate 
a malfunction.
A wide variety of non-genuine spare 
parts and accessories for Lexus vehi-
cles are currently available in the mar-
ket. You should know that Toyota does  not warrant these products and is not 
responsible for their performance, 
repair, or replacement, or for any dam-
age they may cause to, or adverse 
effect they may have on, your Lexus 
vehicle.
This vehicle should not be modified 
with non-genuine Lexus products. 
Modification with non-genuine Lexus 
products could affect its performance, 
safety or durability, and may even vio-
late governmental regulations. In addi-
tion, damage or performance 
problems resulting from the modifica-
tion may not be covered under war-
ranty.
The installation of a mobile two-way 
radio system in your vehicle could 
affect electronic systems such as:
Hybrid system
 Multiport fuel injection sys-
tem/sequential multiport fuel injec-
tion system
 Lexus Safety System +
 Anti-lock brake system
 Vehicle dynamics integrated man-
agement
 SRS airbag system
 Seat belt pretensioner system
Be sure to check with your Lexus 
dealer for precautionary measures or 
special instructions regarding installa-
tion of a mobile two-way radio system.
For your information
Main Owner’s Manual
Noise from under vehicle after 
turning off the engine 
Accessories, spare parts and 
modification of your Lexus
Installation of a mobile two-way 
radio system 

7
LC500h: High voltage parts and 
cables on the hybrid vehicles emit 
approximately the same amount of 
electromagnetic waves as the conven-
tional gasoline powered vehicles or 
home electronic appliances despite of 
their electromagnetic shielding.
LC500h: Unwanted noise may occur 
in the reception of the mobile two-way 
radio.
The vehicle is equipped with sophisti-
cated computers that will record cer-
tain data, such as:
The recorded data varies according to 
the vehicle grade level and options 
with which it is equipped.
These computers do not record con-
versations or sounds, and only record 
images outside of the vehicle in certain 
situations.
• Engine speed/Electric motor speed (traction motor speed)
• Accelerator status
•Brake status
• Vehicle speed
• Operation status of the driving  assist systems, such as the ABS and 
pre-collision system
• Images from the front camera (avail- able only when certain safety sys-
tems are activated, which varies 
depending on the vehicle specifica-
tions).
 Data Transmission
Your vehicle may transmit the data 
recorded in these computers to Lexus  without notification to you.
Data usage
Lexus may use the data recorded in these 
computers to diagnose malfunctions, con-
duct research and development, and 
improve quality.
Lexus will not disclose the recorded data to 
a third party except:
• With the consent of the vehicle owner or 
with the consent of the lessee if the vehi-
cle is leased
• In response to an official request by the  police, a court of law or a government 
agency
• For use by Lexus in a lawsuit
• For research purposes where the data is  not tied to a specific vehicle or vehicle 
owner
 Recorded image information can be 
erased by your Lexus dealer.
The image recording function can be dis-
abled. However, if the function is disabled, 
data from when the pre-collision system 
operates will not be available.
To learn more abou t the vehicle data 
collected, used and shared by 
Lexus, please visit 
www.lexus.com/privacyvts/.
If your Lexus has Lexus Enform and if 
you have subscribed to those services, 
please refer to the Lexus Enform 
Telematics Subscription Service 
Agreement for information on data 
collected and its usage.
Vehicle data recording
Usage of data collected through 
Lexus Enform (U.S. mainland on-
ly) 

351-1. For safe use
1
For safety and security
WARNING
●Do not use seat accessories which 
cover the parts where the SRS side air-
bags inflate as they may interfere with 
inflation of the SRS airbags. Such 
accessories may prevent the side air-
bags from activating correctly, disable 
the system or cause the side airbags to 
inflate accidentally, resulting in death 
or serious injury.
●Do not strike or apply significant levels 
of force to the area of the SRS airbag 
components or the doors. 
Doing so can cause  the SRS airbags to 
malfunction.
●Do not touch any of the component 
parts immediately after the SRS air-
bags have deployed (inflated) as they 
may be hot.
●If breathing becomes difficult after the 
SRS airbags have deployed, open a 
door or window to allow fresh air in, or 
leave the vehicle if it is safe to do so. 
Wash off any residue as soon as possi-
ble to prevent skin irritation.
●If the areas where the SRS airbags are 
stored, such as the  steering wheel pad 
and front and rear pillar garnishes are 
damaged or cracked, have them 
replaced by your Lexus dealer.
●Do not place anything, such as a cush-
ion, on the front passenger’s seat. 
Doing so will disperse the passenger’s 
weight, which prevents the sensor 
from detecting the passenger’s weight 
properly. As a result, the SRS front air-
bags for the front passenger may not 
deploy in the event of a collision.
■Modification and disposal of SRS air-
bag system components
Do not dispose of your vehicle or per-
form any of the following modifications 
without consulting your Lexus dealer. 
The SRS airbags may malfunction or 
deploy (inflate) accidentally, causing 
death or serious injury.
●Installation, remova l, disassembly and 
repair of the SRS airbags
●Repairs, modifications, removal or 
replacement of the steering wheel, 
instrument panel, dashboard, seats or 
seat upholstery, front, side and rear pil-
lars, roof side rails, door panels, door 
trims or door speakers
●Modifications to the door panel (such 
as making a hole in it)
●Repairs or modifications of the front 
fender, front bumper, or side of the 
occupant compartment
●Installation of a grille guard (bull bars, 
kangaroo bar, etc. ), snow plows, 
winches or roof luggage carrier
●Modifications to the vehicle’s suspen-
sion system
●Installation of elec tronic devices such 
as mobile two-way radios and CD 
players
●Modifications to your vehicle for a per-
son with a physical disability 

571-3. Lexus Enform
1
For safety and security
Safety Connect call in process
 Red indicator light (except at vehi-
cle start-up) = System malfunction 
(contact your Lexus dealer)
 No indicator light (off) = Safety 
Connect service not active
■Automatic Collision Notification
In case of either airbag deployment or 
severe rear-end collision, the system is 
designed to automatically call the 
response center. The responding agent 
receives the vehicle’s location and 
attempts to speak with the vehicle 
occupants to assess the level of emer-
gency. If the occupants are unable to 
communicate, the ag ent automatically 
treats the call as an emergency, con-
tacts the nearest emergency services 
provider to describe the situation, and 
requests that assistance be sent to the 
location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect 
can work with local authorities to assist 
them in locating and recovering the 
vehicle. After filing a police report, call 
the Safety Connect response center at 
1-800-25-LEXUS (1-800-255-
3987) in the United States, 1-877-
539-8777 in Puerto Rico or 1-800-
265-3987 in Canada, and follow the 
prompts for Safety Connect to initiate 
this service.
In addition to assisting law enforce-
ment with recovery of a stolen vehicle,  Safety-Connect-equipped vehicle 
location data may, under certain cir-
cumstances, be shared with third par-
ties to locate your vehicle. Further 
information is available at Lexus.com.
■Emergency Assistance Button 
(“SOS”)
In the event of an emergency on the 
road, push the “SOS” button to reach 
the Safety Connect response center. 
The answering agent will determine 
your vehicle’s location, assess the 
emergency, and dispatch the neces-
sary assistance required.
If you accidentally press the “SOS” button, 
tell the response-center agent that you are 
not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds 
GPS data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” but-
ton to reach a Safety Connect 
response-center agent, who can help 
with a wide range of needs, such as: 
towing, flat tire, fuel delivery, etc. For a 
description of the Roadside Assistance 
services and their limitations, please 
see the Safety Connect Terms and 
Conditions, which are available at 
Lexus.com.
Important! Read this information about 
exposure to radio frequency signals 
before using Safety Connect;
Safety Connect services
Safety information for Safety 
Connect 

581-3. Lexus Enform
The Safety Connect system installed in 
your vehicle is a low-power radio trans-
mitter and receiver. It receives and also 
sends out radio frequency (RF) signals.
In August 1996, the Federal Commu-
nications Commission (FCC) adopted 
RF exposure guidelines with safety lev-
els for mobile wireless phones. Those 
guidelines are consistent with the 
safety standards previously set by the 
following U.S. and international stan-
dards bodies.
ANSI (American National Stan-
dards Institute) C95.1 [1992]
 NCRP (National Council on Radia-
tion Protection and Measurement) 
Report 86 [1986]
 ICNIRP (International Commission 
on Non-Ionizing Radiation Protec-
tion) [1996]
Those standards were based on com-
prehensive and periodic evaluations of 
the relevant scientific literature. Over 
120 scientists, engi neers, and physi-
cians from universi ties, and govern-
ment health agencies and industries 
reviewed the available body of 
research to develop the ANSI Stan-
dard (C95.1).
The design of Safety Connect com-
plies with the FCC guidelines in addi-
tion to those standards.
*: If equipped
After you sign the Telematics Subscrip-
tion Service Agreement, download the 
Lexus Enform Remote app from your 
cellular phone’s app st ore, and register 
within the app (or en roll and complete 
registration at the dealer), you can 
begin using these services. ( P.54)
A variety of subscription terms are 
available. Contact your Lexus dealer, 
or call 1-800-25-LEXUS (1-800-
255-3987) for further subscription 
details.
■Availability of service
Lexus Enform Remote is available in the 
contiguous United States, Washington D.C. 
and Alaska.
Lexus Enform Remote is not available in 
some countries or areas.
■Lexus Enform Remote Information
●Lexus Enform Remote should only be 
used by authorized users.
●Laws in some communities may require 
that the vehicle be within view of the user 
Lexus Enform Remote*
Lexus Enform Remote is a cellular 
phone application that lets you view 
and remotely control certain 
aspects of your vehicle.
For details about the functions and 
services of this application, refer to 
http://www.lexus.com/enform/
.
Function of the Lexus Enform 
Remote is achieved by using DCM 
(Data Communication Module).
Subscription 

641-4. Hybrid system
shielding, and therefore emit approxi-
mately the same amount of electromag-
netic waves as conventional gasoline 
powered vehicles or home electronic 
appliances.
●Your vehicle may cause sound interfer-
ence in some third party-produced radio 
parts.
■Hybrid battery (traction battery)
The hybrid battery (traction battery) has a 
limited service life.  The lifespan of the 
hybrid battery (traction battery) can 
change in accordance with driving style and 
driving conditions.
■Starting the hybrid system in an 
extremely cold environment
When the hybrid battery (traction battery) 
is extremely cold (below approximately -
22°F [-30°C]) under the influence of the 
outside temperature, it may not be possible 
to start the hybrid system. In this case, try to 
start the hybrid system again after the tem-
perature of the hybrid battery increases due 
to the outside temperature increase etc.
WARNING
■High voltage precautions
This vehicle has high voltage DC and AC 
systems as well as a 12-volt system. DC 
and AC high voltage is very dangerous 
and can cause severe burns and electric 
shock that may result in death or serious 
injury.
●Never touch, disassemble, remove or 
replace the high voltage parts, cables 
or their connectors.
●The hybrid system will become hot 
after starting as the system uses high 
voltage. Be careful of both the high 
voltage and the high temperature, and 
always obey the  warning labels 
attached to the vehicle.
●Never try to open the service plug 
access hole located behind the rear 
seats. The service pl ug is used only 
when the vehicle is serviced and is 
subject to high voltage.
■Road accident cautions
Observe the following precautions to 
reduce the risk of de ath or serious injury:
●Stop the vehicle in a safe place to pre-
vent subsequent accidents. While 
depressing the brake pedal, apply the 
parking brake and sh ift the shift posi-
tion to P to stop the hybrid system. 
Then, slowly release the brake pedal.
●Do not touch the high voltage parts, 
cables and connectors.
●If electric wires ar e exposed inside or 
outside your vehicle, an electric shock 
may occur. Never touch exposed elec-
tric wires.
●Do not touch the battery if liquid is 
leaking from or adhering to it. 
If electrolyte (carbonic-based organic 
electrolyte) from the hybrid battery 
(traction battery) comes into contact 
with the eyes or skin, it could cause 
blindness or skin wounds. In the 
unlikely event that it comes into con-
tact with the eyes or skin, wash it off 
immediately with a large amount of 
water, and seek immediate medical 
attention. 

1043-1. Key information
3-1.Key information
The following keys are provided with 
the vehicle.
Electronic keys
• Operating the smart access system with push-button start ( P.115)
• Operating the wireless remote control  function
Mechanical keys
Key number plate
Card key (electronic key) (if 
equipped)
Operating the smart entry & start system 
( P.115)
■Card key (if equipped)
●The card key is not waterproof.
●The mechanical key that  is stored inside 
the card key should be used only if a 
problem arises, such as when the card  key does not operate properly.
●If it is difficult to take out the mechanical 
key, push down the release button using a 
pen tip etc. If it is still difficult to pull it out, 
use a coin etc. (
P.106)
●To store the mechanical key in the card 
key, insert it while  pressing the release 
button.
●If the battery cover is not installed and the 
battery falls out or if the battery was 
removed because the key got wet, rein-
stall the battery with the positive terminal 
facing the Lexus emblem.
■When riding in an aircraft
When bringing an electronic key onto an 
aircraft, make sure you do not press any 
buttons on the electronic key while inside 
the aircraft cabin. If you are carrying an 
electronic key in your bag etc., ensure that 
the buttons are not likely to be pressed acci-
dentally. Pressing a button may cause the 
electronic key to emit radio waves that 
could interfere with the operation of the air-
craft.
■Electronic key battery depletion
●The standard battery life is 1 to 2 years. 
(The card key battery life is about a year 
and a half.)
●If the battery becomes low, an alarm will 
sound in the cabin when the engine 
●As the electronic key always receives 
Keys
Key types
A
B
C
D 

1053-1. Key information
3
Before driving
radio waves, the battery will become 
depleted even if the electronic key is not 
used. The following symptoms indicate 
that the electronic key battery may be 
depleted. Replace the battery when nec-
essary. (P.322)
• The smart access system with push-but- ton start or the wireless remote control 
does not operate.
• The detection area becomes smaller.
•The LED indicator on the key surface  does not turn on.
●To avoid serious deterioration, do not 
leave the electronic ke y within 3 ft. (1 m) 
of the following electr ical appliances that 
produce a magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and  battery chargers
• Recharging cellular  phones or cordless 
phones
• Table lamps
• Induction cookers
■Replacing the battery
 P.322
■Confirmation of the registered key 
number
The number of keys already registered to 
the vehicle can be confirmed. Ask your 
Lexus dealer for details.
■If “A New Key has been Registered 
Contact Your Dealer for Details” is 
shown on the multi-information display
This message will be displayed each time 
the driver’s door is opened when the doors 
are unlocked from the outside for approxi-
mately 10 days after a new electronic key 
has been registered.
If this message is disp layed but you have not 
had a new electronic key registered, ask 
your Lexus dealer to check if an unknown 
electronic key (other than those in your 
possession) has been registered.
NOTICE
■To prevent key damage
●Do not drop the keys, subject them to 
strong shocks or bend them.
●Do not expose the keys to high tem-
peratures for long periods of time.
●Do not get the keys wet or wash them 
in an ultrasonic washer etc.
●Do not attach metallic or magnetic 
materials to the keys or place the keys 
close to such materials.
●Do not disassemble the keys.
●Do not attach a sticker or anything else 
to the surface of the electronic key.
●Do not place the keys near objects that 
produce magnetic fields, such as TVs, 
audio systems and induction cookers.
●Do not place the keys near medical 
electrical equipment such as low-fre-
quency therapy equipment or micro-
wave therapy equipment, and do not 
receive medical attent ion with the keys 
on your person.
■Carrying the electronic key on your 
person
Carry the electronic key 3.9 in. (10 cm) 
or more away from electric appliances 
that are turned on. Radio waves emitted 
from electric applianc es within 3.9 in. (10 
cm) of the electronic key may interfere 
with the key, causing the key to not func-
tion properly.
■In case of a smart access system with 
push-button start malfunction or 
other key-rela ted problems
 P.359
■When an electronic key is lost
 P.358
■Handling the card key (if equipped)
●Do not apply excess force when insert-
ing the mechanical key into the card 
key. Doing so may damage the card 
key.