6
Please note that this manual applies to
all models and explains all equipment,
including options. Therefore, you may
find some explanations for equipment
not installed on your vehicle.
All specifications provided in this man-
ual are current at the time of printing.
However, because of the Lexus policy
of continual product improvement, we
reserve the right to make changes at
any time without notice.
Depending on specifications, the vehi-
cle shown in the illustrations may differ
from your vehicle in terms of color and
equipment.
Approximately five hours after the
engine
you may hear sound coming from
under the vehicle for several minutes.
This is the sound of a fuel evaporation
leakage check and, it does not indicate
a malfunction.
A wide variety of non-genuine spare
parts and accessories for Lexus vehi-
cles are currently available in the mar-
ket. You should know that Toyota does not warrant these products and is not
responsible for their performance,
repair, or replacement, or for any dam-
age they may cause to, or adverse
effect they may have on, your Lexus
vehicle.
This vehicle should not be modified
with non-genuine Lexus products.
Modification with non-genuine Lexus
products could affect its performance,
safety or durability, and may even vio-
late governmental regulations. In addi-
tion, damage or performance
problems resulting from the modifica-
tion may not be covered under war-
ranty.
The installation of a mobile two-way
radio system in your vehicle could
affect electronic systems such as:
Hybrid system
Multiport fuel injection sys-
tem/sequential multiport fuel injec-
tion system
Lexus Safety System +
Anti-lock brake system
Vehicle dynamics integrated man-
agement
SRS airbag system
Seat belt pretensioner system
Be sure to check with your Lexus
dealer for precautionary measures or
special instructions regarding installa-
tion of a mobile two-way radio system.
For your information
Main Owner’s Manual
Noise from under vehicle after
turning off the engine
Accessories, spare parts and
modification of your Lexus
Installation of a mobile two-way
radio system
7
LC500h: High voltage parts and
cables on the hybrid vehicles emit
approximately the same amount of
electromagnetic waves as the conven-
tional gasoline powered vehicles or
home electronic appliances despite of
their electromagnetic shielding.
LC500h: Unwanted noise may occur
in the reception of the mobile two-way
radio.
The vehicle is equipped with sophisti-
cated computers that will record cer-
tain data, such as:
The recorded data varies according to
the vehicle grade level and options
with which it is equipped.
These computers do not record con-
versations or sounds, and only record
images outside of the vehicle in certain
situations.
• Engine speed/Electric motor speed (traction motor speed)
• Accelerator status
•Brake status
• Vehicle speed
• Operation status of the driving assist systems, such as the ABS and
pre-collision system
• Images from the front camera (avail- able only when certain safety sys-
tems are activated, which varies
depending on the vehicle specifica-
tions).
Data Transmission
Your vehicle may transmit the data
recorded in these computers to Lexus without notification to you.
Data usage
Lexus may use the data recorded in these
computers to diagnose malfunctions, con-
duct research and development, and
improve quality.
Lexus will not disclose the recorded data to
a third party except:
• With the consent of the vehicle owner or
with the consent of the lessee if the vehi-
cle is leased
• In response to an official request by the police, a court of law or a government
agency
• For use by Lexus in a lawsuit
• For research purposes where the data is not tied to a specific vehicle or vehicle
owner
Recorded image information can be
erased by your Lexus dealer.
The image recording function can be dis-
abled. However, if the function is disabled,
data from when the pre-collision system
operates will not be available.
To learn more abou t the vehicle data
collected, used and shared by
Lexus, please visit
www.lexus.com/privacyvts/.
If your Lexus has Lexus Enform and if
you have subscribed to those services,
please refer to the Lexus Enform
Telematics Subscription Service
Agreement for information on data
collected and its usage.
Vehicle data recording
Usage of data collected through
Lexus Enform (U.S. mainland on-
ly)
351-1. For safe use
1
For safety and security
WARNING
●Do not use seat accessories which
cover the parts where the SRS side air-
bags inflate as they may interfere with
inflation of the SRS airbags. Such
accessories may prevent the side air-
bags from activating correctly, disable
the system or cause the side airbags to
inflate accidentally, resulting in death
or serious injury.
●Do not strike or apply significant levels
of force to the area of the SRS airbag
components or the doors.
Doing so can cause the SRS airbags to
malfunction.
●Do not touch any of the component
parts immediately after the SRS air-
bags have deployed (inflated) as they
may be hot.
●If breathing becomes difficult after the
SRS airbags have deployed, open a
door or window to allow fresh air in, or
leave the vehicle if it is safe to do so.
Wash off any residue as soon as possi-
ble to prevent skin irritation.
●If the areas where the SRS airbags are
stored, such as the steering wheel pad
and front and rear pillar garnishes are
damaged or cracked, have them
replaced by your Lexus dealer.
●Do not place anything, such as a cush-
ion, on the front passenger’s seat.
Doing so will disperse the passenger’s
weight, which prevents the sensor
from detecting the passenger’s weight
properly. As a result, the SRS front air-
bags for the front passenger may not
deploy in the event of a collision.
■Modification and disposal of SRS air-
bag system components
Do not dispose of your vehicle or per-
form any of the following modifications
without consulting your Lexus dealer.
The SRS airbags may malfunction or
deploy (inflate) accidentally, causing
death or serious injury.
●Installation, remova l, disassembly and
repair of the SRS airbags
●Repairs, modifications, removal or
replacement of the steering wheel,
instrument panel, dashboard, seats or
seat upholstery, front, side and rear pil-
lars, roof side rails, door panels, door
trims or door speakers
●Modifications to the door panel (such
as making a hole in it)
●Repairs or modifications of the front
fender, front bumper, or side of the
occupant compartment
●Installation of a grille guard (bull bars,
kangaroo bar, etc. ), snow plows,
winches or roof luggage carrier
●Modifications to the vehicle’s suspen-
sion system
●Installation of elec tronic devices such
as mobile two-way radios and CD
players
●Modifications to your vehicle for a per-
son with a physical disability
571-3. Lexus Enform
1
For safety and security
Safety Connect call in process
Red indicator light (except at vehi-
cle start-up) = System malfunction
(contact your Lexus dealer)
No indicator light (off) = Safety
Connect service not active
■Automatic Collision Notification
In case of either airbag deployment or
severe rear-end collision, the system is
designed to automatically call the
response center. The responding agent
receives the vehicle’s location and
attempts to speak with the vehicle
occupants to assess the level of emer-
gency. If the occupants are unable to
communicate, the ag ent automatically
treats the call as an emergency, con-
tacts the nearest emergency services
provider to describe the situation, and
requests that assistance be sent to the
location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect
can work with local authorities to assist
them in locating and recovering the
vehicle. After filing a police report, call
the Safety Connect response center at
1-800-25-LEXUS (1-800-255-
3987) in the United States, 1-877-
539-8777 in Puerto Rico or 1-800-
265-3987 in Canada, and follow the
prompts for Safety Connect to initiate
this service.
In addition to assisting law enforce-
ment with recovery of a stolen vehicle, Safety-Connect-equipped vehicle
location data may, under certain cir-
cumstances, be shared with third par-
ties to locate your vehicle. Further
information is available at Lexus.com.
■Emergency Assistance Button
(“SOS”)
In the event of an emergency on the
road, push the “SOS” button to reach
the Safety Connect response center.
The answering agent will determine
your vehicle’s location, assess the
emergency, and dispatch the neces-
sary assistance required.
If you accidentally press the “SOS” button,
tell the response-center agent that you are
not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds
GPS data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” but-
ton to reach a Safety Connect
response-center agent, who can help
with a wide range of needs, such as:
towing, flat tire, fuel delivery, etc. For a
description of the Roadside Assistance
services and their limitations, please
see the Safety Connect Terms and
Conditions, which are available at
Lexus.com.
Important! Read this information about
exposure to radio frequency signals
before using Safety Connect;
Safety Connect services
Safety information for Safety
Connect
581-3. Lexus Enform
The Safety Connect system installed in
your vehicle is a low-power radio trans-
mitter and receiver. It receives and also
sends out radio frequency (RF) signals.
In August 1996, the Federal Commu-
nications Commission (FCC) adopted
RF exposure guidelines with safety lev-
els for mobile wireless phones. Those
guidelines are consistent with the
safety standards previously set by the
following U.S. and international stan-
dards bodies.
ANSI (American National Stan-
dards Institute) C95.1 [1992]
NCRP (National Council on Radia-
tion Protection and Measurement)
Report 86 [1986]
ICNIRP (International Commission
on Non-Ionizing Radiation Protec-
tion) [1996]
Those standards were based on com-
prehensive and periodic evaluations of
the relevant scientific literature. Over
120 scientists, engi neers, and physi-
cians from universi ties, and govern-
ment health agencies and industries
reviewed the available body of
research to develop the ANSI Stan-
dard (C95.1).
The design of Safety Connect com-
plies with the FCC guidelines in addi-
tion to those standards.
*: If equipped
After you sign the Telematics Subscrip-
tion Service Agreement, download the
Lexus Enform Remote app from your
cellular phone’s app st ore, and register
within the app (or en roll and complete
registration at the dealer), you can
begin using these services. ( P.54)
A variety of subscription terms are
available. Contact your Lexus dealer,
or call 1-800-25-LEXUS (1-800-
255-3987) for further subscription
details.
■Availability of service
Lexus Enform Remote is available in the
contiguous United States, Washington D.C.
and Alaska.
Lexus Enform Remote is not available in
some countries or areas.
■Lexus Enform Remote Information
●Lexus Enform Remote should only be
used by authorized users.
●Laws in some communities may require
that the vehicle be within view of the user
Lexus Enform Remote*
Lexus Enform Remote is a cellular
phone application that lets you view
and remotely control certain
aspects of your vehicle.
For details about the functions and
services of this application, refer to
http://www.lexus.com/enform/
.
Function of the Lexus Enform
Remote is achieved by using DCM
(Data Communication Module).
Subscription
641-4. Hybrid system
shielding, and therefore emit approxi-
mately the same amount of electromag-
netic waves as conventional gasoline
powered vehicles or home electronic
appliances.
●Your vehicle may cause sound interfer-
ence in some third party-produced radio
parts.
■Hybrid battery (traction battery)
The hybrid battery (traction battery) has a
limited service life. The lifespan of the
hybrid battery (traction battery) can
change in accordance with driving style and
driving conditions.
■Starting the hybrid system in an
extremely cold environment
When the hybrid battery (traction battery)
is extremely cold (below approximately -
22°F [-30°C]) under the influence of the
outside temperature, it may not be possible
to start the hybrid system. In this case, try to
start the hybrid system again after the tem-
perature of the hybrid battery increases due
to the outside temperature increase etc.
WARNING
■High voltage precautions
This vehicle has high voltage DC and AC
systems as well as a 12-volt system. DC
and AC high voltage is very dangerous
and can cause severe burns and electric
shock that may result in death or serious
injury.
●Never touch, disassemble, remove or
replace the high voltage parts, cables
or their connectors.
●The hybrid system will become hot
after starting as the system uses high
voltage. Be careful of both the high
voltage and the high temperature, and
always obey the warning labels
attached to the vehicle.
●Never try to open the service plug
access hole located behind the rear
seats. The service pl ug is used only
when the vehicle is serviced and is
subject to high voltage.
■Road accident cautions
Observe the following precautions to
reduce the risk of de ath or serious injury:
●Stop the vehicle in a safe place to pre-
vent subsequent accidents. While
depressing the brake pedal, apply the
parking brake and sh ift the shift posi-
tion to P to stop the hybrid system.
Then, slowly release the brake pedal.
●Do not touch the high voltage parts,
cables and connectors.
●If electric wires ar e exposed inside or
outside your vehicle, an electric shock
may occur. Never touch exposed elec-
tric wires.
●Do not touch the battery if liquid is
leaking from or adhering to it.
If electrolyte (carbonic-based organic
electrolyte) from the hybrid battery
(traction battery) comes into contact
with the eyes or skin, it could cause
blindness or skin wounds. In the
unlikely event that it comes into con-
tact with the eyes or skin, wash it off
immediately with a large amount of
water, and seek immediate medical
attention.
1043-1. Key information
3-1.Key information
The following keys are provided with
the vehicle.
Electronic keys
• Operating the smart access system with push-button start ( P.115)
• Operating the wireless remote control function
Mechanical keys
Key number plate
Card key (electronic key) (if
equipped)
Operating the smart entry & start system
( P.115)
■Card key (if equipped)
●The card key is not waterproof.
●The mechanical key that is stored inside
the card key should be used only if a
problem arises, such as when the card key does not operate properly.
●If it is difficult to take out the mechanical
key, push down the release button using a
pen tip etc. If it is still difficult to pull it out,
use a coin etc. (
P.106)
●To store the mechanical key in the card
key, insert it while pressing the release
button.
●If the battery cover is not installed and the
battery falls out or if the battery was
removed because the key got wet, rein-
stall the battery with the positive terminal
facing the Lexus emblem.
■When riding in an aircraft
When bringing an electronic key onto an
aircraft, make sure you do not press any
buttons on the electronic key while inside
the aircraft cabin. If you are carrying an
electronic key in your bag etc., ensure that
the buttons are not likely to be pressed acci-
dentally. Pressing a button may cause the
electronic key to emit radio waves that
could interfere with the operation of the air-
craft.
■Electronic key battery depletion
●The standard battery life is 1 to 2 years.
(The card key battery life is about a year
and a half.)
●If the battery becomes low, an alarm will
sound in the cabin when the engine
●As the electronic key always receives
Keys
Key types
A
B
C
D
1053-1. Key information
3
Before driving
radio waves, the battery will become
depleted even if the electronic key is not
used. The following symptoms indicate
that the electronic key battery may be
depleted. Replace the battery when nec-
essary. (P.322)
• The smart access system with push-but- ton start or the wireless remote control
does not operate.
• The detection area becomes smaller.
•The LED indicator on the key surface does not turn on.
●To avoid serious deterioration, do not
leave the electronic ke y within 3 ft. (1 m)
of the following electr ical appliances that
produce a magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Recharging cellular phones or cordless
phones
• Table lamps
• Induction cookers
■Replacing the battery
P.322
■Confirmation of the registered key
number
The number of keys already registered to
the vehicle can be confirmed. Ask your
Lexus dealer for details.
■If “A New Key has been Registered
Contact Your Dealer for Details” is
shown on the multi-information display
This message will be displayed each time
the driver’s door is opened when the doors
are unlocked from the outside for approxi-
mately 10 days after a new electronic key
has been registered.
If this message is disp layed but you have not
had a new electronic key registered, ask
your Lexus dealer to check if an unknown
electronic key (other than those in your
possession) has been registered.
NOTICE
■To prevent key damage
●Do not drop the keys, subject them to
strong shocks or bend them.
●Do not expose the keys to high tem-
peratures for long periods of time.
●Do not get the keys wet or wash them
in an ultrasonic washer etc.
●Do not attach metallic or magnetic
materials to the keys or place the keys
close to such materials.
●Do not disassemble the keys.
●Do not attach a sticker or anything else
to the surface of the electronic key.
●Do not place the keys near objects that
produce magnetic fields, such as TVs,
audio systems and induction cookers.
●Do not place the keys near medical
electrical equipment such as low-fre-
quency therapy equipment or micro-
wave therapy equipment, and do not
receive medical attent ion with the keys
on your person.
■Carrying the electronic key on your
person
Carry the electronic key 3.9 in. (10 cm)
or more away from electric appliances
that are turned on. Radio waves emitted
from electric applianc es within 3.9 in. (10
cm) of the electronic key may interfere
with the key, causing the key to not func-
tion properly.
■In case of a smart access system with
push-button start malfunction or
other key-rela ted problems
P.359
■When an electronic key is lost
P.358
■Handling the card key (if equipped)
●Do not apply excess force when insert-
ing the mechanical key into the card
key. Doing so may damage the card
key.