Page 559 of 660
5598-2. Steps to take in an emergency
8
When trouble arises
IS350 AWD/IS350/IS300 AWD/IS300_U
●Stop the vehicle in a safe place on a hard, flat surface.
●Set the parking brake.
●Shift the shift lever to P.
●Stop the engine.
●Turn on the emergency flashers. ( P. 514)
If you have a flat tire
Your vehicle is equipped with a spare tire. The flat tire can be replaced with
the spare tire.
For details about tires: P. 485
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a flat ti re can damage the tire and the wheel beyond
repair, which could result in an accident.
Before jacking up the vehicle
Page 561 of 660

5618-2. Steps to take in an emergency
8
When trouble arises
IS350 AWD/IS350/IS300 AWD/IS300_U
WARNING
■Using the tire jack
Observe the following precautions.
Improper use of the tire jack may cause the vehicle to suddenly fall off the jack, leading
to death or serious injury.
●Do not use the tire jack for any purpose other than replacing tires or installing and
removing tire chains.
●Only use the tire jack that comes with this vehicle for replacing a flat tire.
Do not use it on other vehicles, and do no t use other tire jacks for replacing tires on
this vehicle.
●Put the jack properly in its jack point.
●Do not put any part of your body under the vehicle while it is supported by the jack.
●Do not start the engine or drive the vehicle while the vehicle is supported by the jack.
●Do not raise the vehicle while someone is inside.
●When raising the vehicle, do not put an object on or under the jack.
●Do not raise the vehicle to a height greater than that required to replace the tire.
●Use a jack stand if it is necessary to get under the vehicle.
●When lowering the vehicle, make sure that there is no-one near the vehicle. If there
are people nearby, warn them vocally before lowering.
Page 568 of 660

5688-2. Steps to take in an emergency
IS350 AWD/IS350/IS300 AWD/IS300_U
WARNING
■When using the compact spare tire
●Remember that the compact spare tire provided is specifically designed for use with
your vehicle. Do not use your compact spare tire on another vehicle.
●Do not use more than one compact spare tires simultaneously.
●Replace the compact spare tire with a standard tire as soon as possible.
●Avoid sudden acceleration, abrupt steering, sudden braking and shifting operations
that cause sudden engine braking.
■When the compact spare tire is attached
The vehicle speed may not be correctly detected, and the following systems may not
operate correctly:
Also, not only can the following system not be utilized fully, but it may even negatively
affect the drive-train components:
• AWD system
■Speed limit when using the compact spare tire
Do not drive at speeds in excess of 50 mph (80 km/h) when a compact spare tire is
installed on the vehicle.
The compact spare tire is not designed for driving at high speeds. Failure to observe
this precaution may lead to an accident causing death or serious injury.
■After using the tools and jack
Before driving, make sure all the tools and jack are securely in place in their storage
location to reduce the possibility of personal injury during a collision or sudden brak-
ing.
• ABS & Brake assist
• VSC
• TRAC
• Dynamic radar cruise control
• PCS
• EPS
• AFS (if equipped)• Adaptive Variable Suspension System
(if equipped)
• LDA (Lane Departure Alert with
steering control)
• Lexus parking assist monitor (if equipped)
• Intuitive parking assist (if equipped)
• Navigation system (if equipped)
Page 570 of 660

5708-2. Steps to take in an emergency
IS350 AWD/IS350/IS300 AWD/IS300_U
One of the following may be the cause of the problem:
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
●The engine may be flooded.
Try to restart the engine again following correct starting procedures.
( P. 186)
●There may be a malfunction in th e engine immobilizer system. (P. 76)
One of the following may be the cause of the problem:
●The battery terminal connections may be loose or corroded.
●The battery may be discharged. ( P. 575)
The engine starting system may be malfun ctioning due to an electrical problem
such as electronic key battery depletio n or a blown fuse. However, an interim
measure is available to start the engine. ( P. 571)
If the engine will not start
If the engine will not start even though correct starting procedures are being
followed ( P. 186), consider each of the following points:
The engine will not start even thoug h the starter motor operates nor-
mally.
The starter motor turns over slowly , the interior lights and headlights
are dim, or the horn does not sound or sounds at a low volume.
The starter motor does not turn over
Page 571 of 660

5718-2. Steps to take in an emergency
8
When trouble arises
IS350 AWD/IS350/IS300 AWD/IS300_U
One of the following may be the cause of the problem:
●One or both of the battery terminals may be disconnected.
●The battery may be discharged. (P. 575)
●There may be a malfunction in the steering lock system.
Contact your Lexus dealer if the problem cannot be repaired, or if repair procedures
are unknown.
When the engine does not start, the follo wing steps can be used as an interim
measure to start the engine if the engine switch is functioning normally:
Set the parking brake.
Shift the shift lever to P.
Turn the engine switch to ACCESSORY mode.
Press and hold the engine switch for about 15 seconds while depressing the
brake pedal firmly.
Even if the engine can be started using the above steps, the system may be mal-
functioning. Have the vehicle in spected by your Lexus dealer.
The starter motor does not turn over, the interior lights and headlights
do not turn on, or the horn does not sound.
Emergency start function
1
2
3
4
Page 572 of 660

5728-2. Steps to take in an emergency
IS350 AWD/IS350/IS300 AWD/IS300_U
■Doors
Use the mechanical key (P. 119) in
order to perform the following oper-
ations:
Locks all the doors
Closes the windows and moon
roof (turn and hold)
*
Unlocks the door
Turning the key rearward unlocks the
driver’s door. Turning the key once
again within 5 seconds unlocks the
other doors.
Opens the windows and moon roof (turn and hold)*
*
: This setting must be custom ized at your Lexus dealer.
■Trunk
Turn the mechanical key clockwise
to open. (P. 79)
If the electronic key does not operate properly
If communication between the electron ic key and vehicle is interrupted (P.
137) or the electronic key cannot be us ed because the battery is depleted, the
smart access system with push-button st art and wireless remote control can-
not be used. In such cases, the doors and trunk can be opened and the engine
can be started by follow ing the procedure below.
Locking and unlocking the doors, unlocking the trunk and key linked
functions
1
2
3
4
Page 573 of 660
5738-2. Steps to take in an emergency
8
When trouble arises
IS350 AWD/IS350/IS300 AWD/IS300_U
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Lexus emblem side of the
electronic key to the engine switch.
When the electronic key is detected, a
buzzer sounds and the engine switch
will turn to IGNITION ON mode.
When the smart access system with
push-button start is deactivated in cus-
tomization setting, the engine switch will
turn to ACCESSORY mode.
Firmly depress the brake pedal and check that is shown on the multi-
information display.
Press the engine switch.
In the event that the engine still cannot be started, contact your Lexus dealer.
Starting the engine
1
2
3
4
Page 574 of 660

5748-2. Steps to take in an emergency
IS350 AWD/IS350/IS300 AWD/IS300_U
■Stopping the engine
Shift the shift lever to P and press the engine switch as you normally do when stopping
the engine.
■Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the electronic
key battery be replaced immediately when the battery is depleted. ( P. 502)
■Changing engine switch modes
Release the brake pedal and press the engine switch in step above.
The engine does not start and modes will be changed each time the switch is pressed.
( P. 187)
■When the electronic key does not work properly
●Make sure that the smart access system wi th push-button start has not been deacti-
vated in the customization setting. If it is off, turn the function on.
(Customizable features: P. 613)
●Check if battery-saving mode is set. If it is set, cancel the function. ( P. 136)
WARNING
■When using the mechanical key and operating the power windows or moon roof
Operate the power window or moon roof after checking to make sure that there is no
possibility of any passenger having any of their body parts caught in the window or
moon roof.
Also, do not allow children to operate the mechanical key. It is possible for children and
other passengers to get caught in the power window or moon roof.
3