Page 517 of 660
517
8
When trouble arises
IS350 AWD/IS350/IS300 AWD/IS300_U8-2. Steps to take in an emergency
The following may indicate a problem wi
th your transmission. Contact your
Lexus dealer or commercial to wing service before towing.
●The engine is running but the vehicle does not move.
●The vehicle makes an abnormal sound.
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or commercial towing se rvice, using a wheel-lift type truck or
flatbed truck.
Use a safety chain system for all towing, and abide by all state/provincial and
local laws.
Situations when it is necessary to contact dealers before towing
Page 520 of 660
5208-2. Steps to take in an emergency
IS350 AWD/IS350/IS300 AWD/IS300_U
Take out the towing eyelet. (P. 560)
Remove the eyelet cover using a flat-
head screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehi-
cle body as shown in the illustration.
Insert the towing eyelet into the hole
and tighten partially by hand.
Tighten down the towing eyelet
securely using a wheel nut wrench
or hard metal bar.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the engine.
If the engine does not start, turn the engine switch to IGNITION ON mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: P. 196
Emergency towing procedure
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Page 521 of 660
5218-2. Steps to take in an emergency
8
When trouble arises
IS350 AWD/IS350/IS300 AWD/IS300_U
■While towing
If the engine is not running, the power assist for the brakes and steering will not function,
making steering and br aking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in the trunk. ( P. 560)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
2WD models
AWD models
Be sure to transport the vehicle with all four
wheels raised off the ground. If the vehicle is
towed with the tires contacting the ground, the
drivetrain and related parts may be damaged
or an accident may occur due to a change in
direction of the vehicle.
Be sure to transport the vehicle with all fourwheels raised off the ground. If the vehicle is
towed with the tires contacting the ground, the
drivetrain or related parts may be damaged,
the vehicle may fly off the truck.
Page 522 of 660

5228-2. Steps to take in an emergency
IS350 AWD/IS350/IS300 AWD/IS300_U
WARNING
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place excessive
stress on the towing eyelets, cables or chains. The towing eyelets, cables or chains
may become damaged, broken debris may hit people, and cause serious damage.
●Do not turn the engine switch off.
There is a possibility that the steering wheel is locked and cannot be operated.
■Installing towing eyelet to the vehicle
Make sure that towing eyel et is installed securely.
If not securely installed, towing eyelet may come loose during towing.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type truck
●Do not tow the vehicle from the rear when the engine switch is off. The steering lock
mechanism is not strong enough to hold the front wheels straight.
●When raising the vehicle, ensure adequate ground cleara nce for towing at the oppo-
site end of the raised vehicle. Without ad equate clearance, the vehicle could be dam-
aged while being towed.
■To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
Page 523 of 660
5238-2. Steps to take in an emergency
8
When trouble arises
IS350 AWD/IS350/IS300 AWD/IS300_U
●Fluid leaks under the vehicle.
(Water dripping from the air conditioning after use is normal.)
●Flat-looking tires or uneven tire wear
●Engine coolant temperature gauge needle continually points higher than nor-
mal.
●Changes in exhaust sound
●Excessive tire squeal when cornering
●Strange noises related to the suspension system
●Pinging or other noises related to the engine
●Engine missing, stumbling or running roughly
●Appreciable loss of power
●Vehicle pulls heavily to one side when braking
●Vehicle pulls heavily to one side when driving on a level road
●Loss of brake effectiveness, spongy feeling, pedal almost touches the floor
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably needs
adjustment or repair. Contact your Lexus dealer as soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
Page 524 of 660
5248-2. Steps to take in an emergency
IS350 AWD/IS350/IS300 AWD/IS300_U
Follow the procedure below to restart the engine after the system is activated.
Turn the engine switch to ACCESSORY mode or turn it off.
Restart the engine.
Fuel pump shut off system
To minimize the risk of fuel leakage wh en the engine stalls or when an airbag
inflates upon collision, the fuel pump shut off system stops the supply of fuel to
the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been damaged and
is in need of repair. Do not restart the engine.
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Page 525 of 660

5258-2. Steps to take in an emergency
8
When trouble arises
IS350 AWD/IS350/IS300 AWD/IS300_U
If a warning light turns on or a warning buzzer
sounds
Calmly perform the following actions if any of the warning lights comes on or
flashes. If a light comes on or flashes, but then goes off, this does not necessar-
ily indicate a malfunction in the system. However, if this continues to occur,
have the vehicle inspecte d by your Lexus dealer.
Warning light and warning buzzer list
Warning lightWarning light/Details/Actions
(U.S.A.)
(Canada)
Brake system warning light Indicates that:
• The brake fluid level is low; or
• The brake system is malfunctioning
Immediately stop the vehicle in a safe place and contact your
Lexus dealer. Continuing to drive the vehicle may be dangerous.
(If equipped)
Charging system warning light
Indicates a malfunction in the vehicle’s charging system
Immediately stop the vehicle in a safe place and contact your
Lexus dealer.
(U.S.A.)
(Canada)
Malfunction indicator lamp Indicates a malfunction in:
• The electronic engine control system;
• The electronic throttle control system; or
• The electronic automatic transmission control system
Have the vehicle inspected by your Lexus dealer immediately.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system
Have the vehicle inspected by your Lexus dealer immediately.
(U.S.A.)
(Canada)
ABS warning light Indicates a malfunction in:
• The ABS; or
• The brake assist system
Have the vehicle inspected by your Lexus dealer immediately.
Page 528 of 660

5288-2. Steps to take in an emergency
IS350 AWD/IS350/IS300 AWD/IS300_U
*1: Parking brake engaged warning buzzer: P. 536
*2: Open door warning buzzer:
P. 534
*3: Driver’s seat belt buzzer:
The driver’s seat belt buzzer sounds to alert the driver that his or her seat belt is not
fastened. Once the engine switch is turned to IGNITION ON mode, the buzzer
sounds. If the seat belt is still unfastened, the buzzer sounds intermittently for a certain
period of time after the ve hicle reaches a certain speed.
Front passenger’s seat belt warning buzzer:
The front passenger's seat belt warning buzzer sounds to alert the front passenger
that his or her seat belt is not fastened. If the seat belt is unfastened, the buzzer sounds
intermittently for a certain period of time after the vehicle reaches a certain speed.
Rear passenger’s seat belt warning buzzer:
The rear passengers' seat belt warning buzzer sounds to alert the rear passenger that
his or her seat belt is not fastened. If the seat belt is unfastened, the buzzer sounds
intermittently for a certain pe riod of time, after the seat belt is fastened and unfas-
tened and the vehicle reaches a certain speed.
■SRS warning light
This warning light system monitors the airbag sensor assembly, front impact sensors, side
impact sensors (front door), side impact se nsors (front), side impact sensors (rear),
driver’s seat position sensor, driver’s seat belt buckle switch, front passenger occupant
classification system, “AIR BAG ON” indicat or light, “AIR BAG OFF” indicator light,
front passenger’s seat belt buckle switch, seat belt pretensioner assemblies, airbags,
interconnecting wiring and power sources. (P. 37)
■Front passenger detection sensor, seat belt reminder and warning buzzer
If luggage is placed on the front passenger seat, the front passenger detection sensor
may cause the warning light to flash and the warning buzzer to sound even if a passenger
is not sitting in the seat.
■If the malfunction indicator lamp comes on while driving
First check the following:
●Is the fuel tank empty?
If it is, fill the fu el tank immediately.
●Is the fuel tank cap loose?
If it is, tighten it securely.
The light will go off after several driving trips.
If the light does not go off even after severa l trips, contact your Lexus dealer as soon as
possible.