2020 Lexus ES350 tow

2TABLE OF CONTENTS
For your information ......................................6
Reading this manual .................................... 10
How to search ................................................. 11
Pictorial index ................................................. 12
1-1. For safe use Before driving .................................... 22
For safe driving.................................. 23
Seat belts ............................................. 24
SRS airbags ....................................... 28
Front passenger occupant classifi- cation system ................................. 37
Exhaust gas precautions ................ 41
1-2. Child safety Riding with children......................... 42
Child restraint systems .................. 42
1-3. Lexus Enform Lexus Enform Safety Connect .. 54
Lexus Enform Remote .................. 58
Lexus Enform Service Connect 59
1-4. Theft deterrent system Engine immobilizer system ......... 60
Alarm..................................................... 62
2-1. Instrument cluster Warning lights and indicators .... 66
Gauges and meters (except F SPORT models) ........................... 70
Gauges and meters (F SPORT models) ............................................. 73
Multi-information display.............. 77
Head-up display .............................. 84Fuel consumption screen ............
88
3-1. Key information Keys ....................................................... 92
3-2. Opening, closing and locking the doors and trunk
Doors .................................................... 95
Trunk ..................................................... 99
Smart access system with push-but- ton start .......................................... 106
3-3. Adjusting the seats Front seats.......................................... 113
Driving position memory ............. 114
Head restraints ................................ 117
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................................. 119
Inside rear view mirror ............... 120
Outside rear view mirrors........... 121
3-5. Opening and closing the windows and moon roof
Power windows .............................. 124
Moon roof ......................................... 126
Panoramic moon roof .................. 129
4-1. Before driving Driving the vehicle......................... 134
Cargo and luggage...................... 139
Vehicle load limits........................... 141
Trailer towing.................................... 141
Dinghy towing ................................. 142
1For safety and security
2Vehicle status information and
indicators
3Before driving
4Driving

4TABLE OF CONTENTS
6-3. Do-it-yourself maintenanceDo-it-yourself service precautions............................................................ 312
Hood................................................... 314
Positioning a floor jack................ 314
Engine compartment................... 316
Tires ................................................... 322
Tire inflation pressure .................. 331
Wheels.............................................. 333
Air conditioning filter..................335
Electronic key battery ................ 336
Checking and replacing fuses 338
Headlight aim................................. 340
Light bulbs ........................................ 341
7-1. Essential information Emergency flashers..................... 346
If your vehicle has to be stopped in an emergency ............................. 346
If the vehicle is trapped in rising water............................................... 347
7-2. Steps to take in an emergency If your vehicle needs to be towed........................................................... 349
If you think something is wrong 352
Fuel pump shut off system ........ 353
If a warning light turns on or a warn- ing buzzer sounds ..................... 354
If a warning message is displayed ........................................................... 364
If you have a flat tire..................... 368
If the engine wi ll not start .......... 375
If you lose your keys .................... 377If the fuel filler door cannot be
opened .......................................... 377
If the electronic key does not oper- ate properly ................................. 378
If the battery is discharged ....... 380
If your vehicle overheats ........... 383
If the vehicle becomes stuck ... 385
8-1. Specifications Maintenance data (fuel, oil level, etc.) ................................................. 388
Fuel information............................ 395
Tire information ............................ 397
8-2. Customization Customizable features .............. 406
8-3. Items to initialize Items to initialize ............................. 417
9-1. For owners Reporting safety defects for U.S. owners ........................................... 420
Seat belt instructions for Canadian owners (in French) ................... 420
SRS airbag instructions for Cana- dian owners (in French) .......... 422
Headlight aim instructions for Canadian owners (in French) 428
What to do if... (Troubleshooting) .......................................................... 432
Alphabetical index ..................... 435
7When trouble arises
8Vehicle specifications
9For owners
Index

14Pictorial index
■Instrument panel
Engine switch ........................................................................................................... P.143
Starting the engine/changing the mode ........... ..............................................P.143, 146
Emergency stop of the engine ........................ ............................................................ P.346
When the engine will not start ..................................................................................... P.375
Warning messages .......................................................................................................... P.364
Shift lever................................................................................................................... P .147
Changing the shift position ............................................................................................ P.148
Precautions against towing........................................................................................... P.349
When the shift lever does not move .......................................................................... P.149
Meters .................................................................................................................. P.70, 7 3
Reading the meters/adjusting the instru ment panel lights......... P.70, 72, 73, 76
Warning lights/indicator lights ...................................................................................... P.66
When the warning lights come on ............................................................................. P.354
Multi-information display ....................................................................................... P.77
Display .......................................................................................................................................P.77
When the warning messages are displayed.......................................................... P.364A
B
C
D

331-1. For safe use
1
For safety and security
●The portion of the front pillars, rear pillars
or roof side rail garnishes (padding) con-
taining the SRS curtain shield airbags
inside is scratched, cracked, or otherwise
damaged.
WARNING
■SRS airbag precautions
Observe the following precautions
regarding the SRS airbags.
Failure to do so may cause death or seri-
ous injury.
●The driver and all passengers in the
vehicle must wear their seat belts
properly.
The SRS airbags are supplemental
devices to be used with the seat belts.
●The SRS driver airbag deploys with
considerable force, and can cause
death or serious injury especially if the
driver is very close to the airbag. The
National Highway Traffic Safety
Administration (NHTSA) advises:
Since the risk zone for the driver’s air-
bag is the first 2 - 3 in. (50 - 75 mm) of
inflation, placing yourself 10 in. (250
mm) from your driver airbag provides
you with a clear margin of safety. This
distance is measured from the center
of the steering wheel to your breast-
bone. If you sit less than 10 in. (250
mm) away now, you can change your
driving position in several ways:
• Move your seat to the rear as far as you can while still reaching the pedals
comfortably.
• Slightly recline the back of the seat. Although vehicle designs vary, many
drivers can achieve the 10 in. (250
mm) distance, even with the driver seat
all the way forward, simply by reclining
the back of the seat somewhat. If
reclining the back of your seat makes it
hard to see the road, raise yourself by
using a firm, non-slippery cushion, or
raise the seat if your vehicle has that
feature.
• If your steering wheel is adjustable, tilt it downward. This points the airbag
toward your chest instead of your head
and neck.
The seat should be adjusted as recom-
mended by NHTSA above, while still
maintaining control of the foot pedals,
steering wheel, and your view of the
instrument panel controls.

341-1. For safe use
WARNING
●If the seat belt extender has been con-
nected to the front seat belt buckles
but the seat belt extender has not also
been fastened to the latch plate of the
seat belt, the SRS front airbags will
judge that the driver and front passen-
ger are wearing the seat belt even
though the seat belt has not been con-
nected. In this case, the SRS front air-
bags may not activate correctly in a
collision, resulting in death or serious
injury in the event of a collision. Be
sure to wear the seat belt with the seat
belt extender.
●The SRS front passenger airbag also
deploys with considerable force, and
can cause death or serious injury
especially if the front passenger is very
close to the airbag. The front passen-
ger seat should be as far from the air-
bag as possible with the seatback
adjusted, so the front passenger sits
upright.
●Improperly seated and/or restrained
infants and children can be killed or
seriously injured by a deploying airbag.
An infant or child who is too small to
use a seat belt should be properly
secured using a child restraint system.
Lexus strongly recommends that all
infants and children be placed in the
rear seats of the vehicle and properly
restrained. The rear seats are safer for
infants and children than the front pas-
senger seat. (P.42)
●Do not sit on the edge of the seat or
lean against the dashboard.
●Do not allow a child to stand in front of
the SRS front passenger airbag unit or
sit on the knees of a front passenger.
●Do not allow the front seat occupants
to hold items on their knees.
●Do not lean against the door, the roof
side rail or the front, side and rear pil-
lars.
●Do not allow anyone to kneel on the
passenger seats toward the door or
put their head or hands outside the
vehicle.

491-2. Child safety
1
For safety and security
■Removing a child restraint system
installed with a seat belt
Press the buckle release button and
fully retract the seat belt.
When releasing the buckle, the child
restraint system may spring up due to the
rebound of the seat cushion. Release the
buckle while holding down the child
restraint system.
Since the seat belt automatically reels itself,
slowly return it to the stowing position.
■Child restraint LATCH anchors
LATCH anchors are provided for the
outboard rear seat. (Marks displaying
WARNING
■When installing a child restraint sys-
tem
Observe the following precautions.
Failure to do so may result in death or
serious injury.
●Do not allow children to play with the
seat belt. If the seat belt becomes
twisted around a child’s neck, it may
lead to choking or other serious inju-
ries that could result in death.
If this occurs and the buckle cannot be
unfastened, scissors should be used to
cut the belt.
●Ensure that the belt and plate are
securely locked and the seat belt is not
twisted.
●Shake the child restraint system left
and right, and forward and backward
to ensure that it has been securely
installed.
●After securing a child restraint system,
never adjust the seat.
●When a booster seat is installed,
always ensure that th e shoulder belt is
positioned across the center of the
child’s shoulder. The belt should be
kept away from the child’s neck, but
not so that it could fall off the child’s
shoulder.
●Follow all installation instructions pro-
vided by the child restraint system
manufacturer.
●When securing some types of child
restraint systems in rear seats, it may
not be possible to properly use the
seat belts in position s next to the child
restraint without interfering with it or
affecting seat belt effectiveness. Be
sure your seat belt fits snugly across
your shoulder and low on your hips. If it
does not, or if it interferes with the
child restraint, move to a different posi-
tion. Failure to do so may result in
death or serious injury.
■When installing a booster seat
To prevent the belt from going into ALR
lock mode, do not fu lly extend the shoul-
der belt. ALR mode causes the belt to
tighten only. This could cause injury or
discomfort to the child. ( P.26)
■Do not use a seat belt extender
If a seat belt extender is used when
installing a child restra int system, the seat
belt will not securely hold the child
restraint system, which could cause
death or serious injury to the child or
other passengers in the event of sudden
braking, sudden swerving or an accident.
Child restraint system fixed with
a child restraint LATCH anchor

571-3. Lexus Enform
1
For safety and security
service
 Green indicator light flashing =
Safety Connect call in process
 Red indicator light (except at vehi-
cle start-up) = System malfunction
(contact your Lexus dealer)
 No indicator light (off) = Safety
Connect service not active
■Automatic Collision Notification
In case of either airbag deployment or
severe rear-end collision, the system is
designed to automatically call the
response center. The responding agent
receives the vehicle’s location and
attempts to speak with the vehicle
occupants to assess the level of emer-
gency. If the occupants are unable to
communicate, the ag ent automatically
treats the call as an emergency, con-
tacts the nearest emergency services
provider to describe the situation, and
requests that assistance be sent to the
location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect
can work with local authorities to assist
them in locating and recovering the
vehicle. After filing a police report, call
the Safety Connect response center at
1-800-25-LEXUS (1-800-255-
3987) in the United States, 1-877-
539-8777 in Puerto Rico or 1-800-
265-3987 in Canada, and follow the
prompts for Safety Connect to initiate
this service. In addition to assisting law enforce-
ment with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle
location data may, under certain cir-
cumstances, be shared with third par-
ties to locate your vehicle. Further
information is available at Lexus.com.
■Emergency Assistance Button
(“SOS”)
In the event of an emergency on the
road, push the “SOS” button to reach
the Safety Connect response center.
The answering agent will determine
your vehicle’s location, assess the
emergency, and dispatch the neces-
sary assistance required.
If you accidentally press the “SOS” button,
tell the response-center agent that you are
not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds
GPS data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” but-
ton to reach a Safety Connect
response-center agent, who can help
with a wide range of needs, such as:
towing, flat tire, fuel delivery, etc. For a
description of the Roadside Assistance
services and their limitations, please
see the Safety Connect Terms and
Conditions, which are available at
Lexus.com.
Important! Read this information about
exposure to radio frequency signals
Safety Connect services
Safety information for Safety
Connect

1043-2. Opening, closing and locking the doors and trunk
■Using the mechanical key
The trunk can be also opened using the
mechanical key. ( P.378) If the trunk is
unlocked using the mechanical key, the
power trunk lid and trunk easy closer will
not be operational. To return them to an
operational state, fully close the trunk lid by
hand.
■If the smart access system with push-
button start or the wireless remote con-
trol does not operate properly
Use the mechanical key to unlock the trunk.
(  P.378)
Replace the key battery with a new one if it
is depleted. ( P.336)
■Hands Free Power Trunk Lid operating
conditions (vehicle s with power trunk
lid)
●When the Hands Free Power Trunk Lid
(kick sensor) operation setting is turned
on and the engine sw itch is turned off
●When an electronic key is carried within
the operation range
■Situations in which the Hands Free
Power Trunk Lid may not operate prop-
erly (vehicles with power trunk lid)
In the following situations, the Hands Free
Power Trunk Lid may not operate properly:
●When a foot remain s under the rear
bumper
●If the rear bumper is strongly hit with a
foot or is touched for a while
If the rear bumper has been touched for a
while, wait for a short time before
attempting to operate the Hands Free
Power Trunk Lid again.
●When operated while a person is too
close to the rear bumper
●When an external radio wave source
interferes with the communication between the electronic key and the vehi-
cle (
P.107)
●When the vehicle is parked near an elec-
trical noise source which affects the sen-
sitivity of the Hands Free Power Trunk Lid,
such as a pay parking spot, gas station,
electrically heated road, or fluorescent
light
●When the vehicle is near a TV tower,
electric power plant, radio station, large
display, airport or ot her facility that gen-
erates strong radio waves or electrical
noise
●When a large amount of water is applied
to the rear bumper, such as when the
vehicle is being washed or in heavy rain
●When mud, snow, ice, etc. is attached to
the rear bumper
●When the vehicle has been parked for a
while near objects that may move and
contact the rear bumper, such as plants
●When an accessory is installed to the rear
bumper
If an accessory has been installed, turn
the Hands Free Power Trunk Lid (kick
sensor) operation setting off.
■Preventing unintentional operation of
the Hands Free Power Trunk Lid (vehi-
cles with power trunk lid)
When an electronic key is in the operation
range, the Hands Free Power Trunk Lid may
operate unintentionally, so be careful in the
following situations.
●When a large amount of water is applied
to the rear bumper, such as when the
vehicle is being washed or in heavy rain
●When dirt is wiped off the rear bumper
●When a small animal or small object, such
as a ball, moves under the rear bumper
●When an object is moved from under the
rear bumper
●If someone is swinging their legs while sit-
ting on the rear bumper
●If the legs or another part of someone’s
body contacts the rear bumper while
passing by the vehicle
●When the vehicle is parked near an elec-
trical noise source which affects the sen-