2020 Lexus ES350 phone

9
tensioners, and wireless remote
control batteries.
WARNING
■General precautions while driving
Driving under the influence: Never drive
your vehicle when under the influence of
alcohol or drugs that have impaired your
ability to operate your vehicle. Alcohol
and certain drugs delay reaction time,
impair judgment and reduce coordina-
tion, which could lead to an accident that
could result in death or serious injury.
Defensive driving: Always drive defen-
sively. Anticipate mistakes that other
drivers or pedestrians might make and
be ready to avoid accidents.
Driver distraction: Always give your full
attention to driving. Anything that dis-
tracts the driver, such as adjusting con-
trols, talking on a cellular phone or
reading can result in a collision with
resulting death or serious injury to you,
your occupants or others.
■General precaution regarding chil-
dren’s safety
Never leave children unattended in the
vehicle, and never allow children to have
or use the key.
Children may be able to start the vehicle
or shift the vehicle into neutral. There is
also a danger that children may injure
themselves by playing with the windows,
the moon roof or panoramic moon roof,
or other features of the vehicle. In addi-
tion, heat build-up or extremely cold
temperatures inside the vehicle can be
fatal to children.

541-3. Lexus Enform
1-3.Lexus Enform
*:If equipped
“SOS” button
LED light indicators
MicrophoneLexus Enform Safety Con-
nect*
Safety Connect is a subscription-
based telematics service that uses
Global Positioning System (GPS)
data and embedded cellular tech-
nology to provide safety and secu-
rity features to subscribers. Safety
Connect is supported by Lexus’
designated response center, which
operates 24 hours per day, 7 days
per week.
Safety Connect service is available
by subscription on select, telemat-
ics hardware-equipped vehicles.
By using the Safety Connect ser-
vice, you are agreeing to be bound
by the Telematics Subscription Ser-
vice Agreement and its Terms and
Conditions, as in effect and
amended from time to time, a cur-
rent copy of which is available at
Lexus.com. All use of the Safety
Connect service is subject to such
then-applicable Terms and Condi-
tions.
System components
A
B
C

561-3. Lexus Enform
Connects drivers to response-center sup-
port. (
P.57)
Enhanced Roadside Assistance
Provides drivers various on-road assis-
tance. ( 
P.57)
After you have signed the Telematics
Subscription Service Agreement and
are enrolled, you can begin receiving
services.
A variety of subscription terms is avail-
able for purchase. Contact your Lexus
dealer, call the following or push the
“SOS” button in your vehicle for fur-
ther subscription details.
The United States
1-800-25-LEXUS (1-800-255-3987)
Canada
1-800-26-LEXUS (1-800-265-3987)
Puerto Rico
1-877-539-8777
■Safety Connect Serv ices Information
●Phone calls using the vehicles Blue-
tooth® technology will not be possible
during Safety Connect.
●Safety Connect is available beginning Fall
2009 on select Lexus models (in the
contiguous United States only). Contact
with the Safety Connect response center
is dependent upon the telematics device
being in operative co ndition, cellular con-
nection availability, and GPS satellite sig-
nal reception, which ca n limit the ability to
reach the response center or receive
emergency service support. Enrollment
and Telematics Subscription Service
Agreement required. A variety of sub-
scription terms is available; charges vary
by subscription term selected and loca- tion.
●Automatic Collision Notification, Emer-
gency Assistance and Stolen Vehicle
Location will function in the United
States, including Hawaii and Alaska,
Puerto Rico and in Canada, and
Enhanced Roadside Assistance will func-
tion in the United States, Puerto Rico and
in Canada.
●Automatic Collision Notification, Emer-
gency Assistance, Stolen Vehicle and
Enhanced Road Assistance will not func-
tion in the United St
ates Virgin Islands.
For vehicles first sold in the USVI, no
Safety Connect services will function in
and outside the United States Virgin
Islands.
●Safety Connect services are not subject
to section 255 of the Telecommunica-
tions Act and the device is not TTY com-
patible.
■Languages
The Safety Connect re sponse center will
offer support in mult iple languages. The
Safety Connect system will offer voice
prompts in English, Spanish, and French.
Please indicate your language of choice
when enrolling.
■When contacting the response center
You may be unable to contact the response
center if the network is busy.
When the engine switch is turned to
IGNITION ON mode, the red indica-
tor light comes on for 2 seconds then
turns off. Afterward, the green indica-
tor light comes on, indicating that the
service is active.
The following indicator light patterns
indicate specific system usage condi-
tions:
 Green indicator light on = Active
Subscription
Safety Connect LED light Indi-
cators

581-3. Lexus Enform
before using Safety Connect;
The Safety Connect system installed in
your vehicle is a low-power radio trans-
mitter and receiver. It receives and also
sends out radio frequency (RF) signals.
In August 1996, the Federal Commu-
nications Commission (FCC) adopted
RF exposure guidelines with safety lev-
els for mobile wireless phones. Those
guidelines are consistent with the
safety standards previously set by the
following U.S. and international stan-
dards bodies.
ANSI (American National Stan-
dards Institute) C95.1 [1992]
 NCRP (National Council on Radia-
tion Protection and Measurement)
Report 86 [1986]
 ICNIRP (International Commission
on Non-Ionizing Radiation Protec-
tion) [1996]
Those standards were based on com-
prehensive and periodic evaluations of
the relevant scientific literature. Over
120 scientists, engi neers, and physi-
cians from universi ties, and govern-
ment health agencies and industries
reviewed the available body of
research to develop the ANSI Stan-
dard (C95.1).
The design of Safety Connect com-
plies with the FCC guidelines in addi-
tion to those standards.
*: If equipped
After you sign the Telematics Subscrip-
tion Service Agreement, download the
Lexus Enform Remote app from your
cellular phone’s app st ore, and register
within the app (or en roll and complete
registration at the dealer), you can
begin using these services. ( P.54)
A variety of subscription terms are
available. Contact your Lexus dealer,
or call 1-800-25-LEXUS (1-800-
255-3987) for further subscription
details.
■Availability of service
Lexus Enform Remote is available in the
contiguous United States, Washington D.C.
and Alaska.
Lexus Enform Remote is not available in
some countries or areas.
■Lexus Enform Remote Information
●Lexus Enform Remote should only be
used by authorized users.
●Laws in some communities may require
that the vehicle be within view of the user
Lexus Enform Remote*
Lexus Enform Remote is a cellular
phone application that lets you view
and remotely control certain
aspects of your vehicle.
For details about the functions and
services of this application, refer to
http://www.lexus.com/enform/
.
Function of the Lexus Enform
Remote is achieved by using DCM
(Data Communication Module).
Subscription

923-1. Key information
3-1.Key information
The following keys are provided with
the vehicle.
Electronic keys
• Operating the smart access system with push-button start ( P.106)
• Operating the wireless remote control function
Mechanical keys
Key number plate
■When riding in an aircraft
When bringing an elec tronic key onto an
aircraft, make sure you do not press any
buttons on the electronic key while inside
the aircraft cabin. If you are carrying an
electronic key in your bag etc., ensure that
the buttons are not likely to be pressed acci-
dentally. Pressing a button may cause the
electronic key to em it radio waves that
could interfere with the operation of the air-
craft.
■Electronic key battery depletion
●The standard battery life is 1 to 2 years.
●If the battery becomes low, an alarm will
sound in the cabin when the engine is
stopped.
●Battery-saving mode can reduce the
power consumption of electronic keys
that are not used for long periods of time.
(  P.107)
●As the electronic key always receives
radio waves, the battery will become
depleted even if the electronic key is not
used. The following symptoms indicate
that the electronic key battery may be
depleted. Replace the battery when nec-
essary. ( P.336)
• The smart access system with push-but- ton start or the wireless remote control
does not operate.
• The detection area becomes smaller.
• The LED indicator on the key surface does not turn on.
You can replace the battery by yourself
(  P.336). However, as there is a danger
that the electronic key may be damaged, it
is recommended that replacement be car-
ried out by your Lexus dealer.
●To avoid serious dete rioration, do not
leave the electronic key within 3 ft. (1 m)
of the following electrical appliances that
produce a magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Recharging cellular ph ones or cordless
phones
•Table lamps
• Induction cookers
■Replacing the battery
 P.336
■Confirmation of the registered key
number
The number of keys already registered to
the vehicle can be confirmed. Ask your
Lexus dealer for details.
■If “A New Key has been Registered
Contact Your Dealer for Details” is
shown on the multi-information display
This message will be displayed each time
the driver’s door is opened when the doors
are unlocked from the outside for approxi-
mately 10 days after a new electronic key
has been registered.
If this message is disp layed but you have not
had a new electronic key registered, ask
your Lexus dealer to check if an unknown
electronic key (other than those in your
Keys
Key types
A
B
C

1083-2. Opening, closing and locking the doors and trunk
situations, the communication between the
electronic key and the vehicle may be
affected, preventing the smart access sys-
tem with push-button start, wireless remote
control and engine immobilizer system
from operating properly.
(Ways of coping: P.378)
●When the electronic key battery is
depleted
●Near a TV tower, electric power plant,
gas station, radio stat ion, large display,
airport or other faci lity that generates
strong radio waves or electrical noise
●When the electronic key is in contact
with, or is covered by the following metal-
lic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil
inside
• Metallic wallets or bags
•Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless ke ys (that emit radio
waves) are being used nearby
●When carrying the electronic key
together with the following devices that
emit radio waves
• Portable radio, cellular phone, cordless phone or other wireless communication
device
• Another electronic ke y or a wireless key
that emits radio waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint with a metallic content or
metallic objects are attached to the rear
window
●When the electronic key is placed near a
battery charger or electronic devices
●When the vehicle is parked in a pay park-
ing spot where radio waves are emitted.
■Notes for the entry function
●Even when the electronic key is within the
effective range (detection areas), the sys-
tem may not operate properly in the fol-
lowing cases:
• The electronic key is too close to the win- dow or outside door handle, near the
ground, or in a high place when the doors
are locked or unlocked.
• The electronic key is near the ground or
in a high place, or too close to the center
of the rear bumper when the trunk is
opened.
• The electronic key is on the instrument panel, rear package tray or floor, or in the
door pockets or glove box when the
engine is started or engine switch modes
are changed.
●Do not leave the electronic key on top of
the instrument panel or near the door
pockets when exiting the vehicle.
Depending on the radio wave reception
conditions, it may be detected by the
antenna outside the cabin and the doors
will become lockable from the outside,
possibly trapping the electronic key
inside the vehicle.
●As long as the electronic key is within the
effective range, the doors may be locked
or unlocked by anyone. However, only
the doors detecting the electronic key
can be used to unlock the vehicle.
●Even if the electronic key is not inside the
vehicle, it may be po ssible to start the
engine if the electronic key is near the
window.
●The doors may unlock or lock if a large
amount of water splashes on the door
handle, such as in the rain or in a car
wash, when the electronic key is within
the effective range. (The doors will auto-
matically be locked after approximately
60 seconds if the doors are not opened
and closed.)
●If the wireless remote control is used to
lock the doors when the electronic key is
near the vehicle, there is a possibility that
the door may not be unlocked by the
entry function. (Use the wireless remote
control to unlock the doors.)
●Touching the door lock sensor while
wearing gloves may delay or prevent lock
operation. Remove the gloves and touch
the lock sensor again.
●When the lock operation is performed
using the lock sensor, recognition signals
will be shown up to two consecutive

2815-6. Using the other interior features
5
Interior features
device, charging may occasionally be sus-
pended and then start again. This is not a
malfunction.
A portable device can be charged by
just placing Qi standard wireless
charge compatible portable devices
according to the Wireless Power Con-
sortium, such as smart phones and
mobile batteries, etc., on the charge
area. This function cannot be used with por-
table devices that are larger than the
charging area. Also, depending on the
portable device, it may not operate as
normal. Please read the operation
manual for portable devices to be
used.
■The “Qi” symbol
The “Qi” symbol is a trademark of the
Wireless Power Consortium.
■Name for all parts
Operation indicator light
Power supply switch
Charge area
■Using the wireless charger
1
Open the console box. ( P.275)
NOTICE
■To prevent damage to the USB
charging ports
●Do not insert foreign objects into the
ports.
●Do not spill water or other liquids into
the ports.
●When the USB charging ports are not
in use, close the lids. If a foreign object
or liquid enters a port may cause a
short circuit.
●Do not apply excessive force to or
impact the USB charging ports.
●Do not disassemble or modify the USB
charging ports.
■To prevent damage to external
devices
●Do not leave external devices in the
vehicle. The temperature inside the
vehicle may become high, resulting in
damage to an external device.
●Do not push down on or apply unnec-
essary force to an external device or
the cable of an external device while it
is connected.
■To prevent battery discharge
Do not use the USB charging ports for a
long period of time with the engine
stopped.
Wireless charger (if equipped)A
B
C

2835-6. Using the other interior features
5
Interior features
• Repeatedly flashes 4 times continuously (Orange)
■The wireless charger can be operated
when
The engine switch is in ACCESSORY or
IGNITION ON mode.
■Usable portable devices
●Qi standard wireless charge standard
can be used on compatible devices.
However, not all Qi standard devices and
compatibility are guaranteed.
●Starting with mobile phones and smart
phones, it is aimed for low power electri-
cally supplied portab le devices of no
more than 5W.
■When covers and accessories are
attached to portable devices
Do not charge in situations where cover
and accessories not able to handle Qi are
attached to the portable device. Depending
on the type of cover and accessory, it may
not be possible to charge. When charging is
not performed even with the portable
device placed on the charge area, remove
the cover and accessories.
■While charging, noise enters the AM
radio
Turn off the wireless charger and confirm
that the noise has decreased. If the noise
decreases, continuously pushing the power
supply switch of the wireless charger for 2
seconds, the frequency of the charger can
be changed and the noise can be reduced.
Also, on that occasion, the operation indi-
cator light will flash orange 2 times.
■Important points of the wireless charger
●If the electronic key cannot be detected
within the vehicle interior, charging can-
not be done. When the door is opened
and closed, charging may be temporarily
suspended.
●When charging, the wireless charging
device and portable device will get
warmer, however this is not a malfunction.
When a portable devi ce gets warm while
charging, charging may stop due to the
protection function on the portable
device side. In this case, when the tem-
perature of the port able device drops
significantly, charge again.
■Operation sounds
When the power supply is turned on, while
searching for the portable device a sound
will be produced, however this is not a mal-
function.
Suspected causesHandling method
A foreign substance
is between the por-
table device and
charge area.Remove the foreign
substance from
between portable
device and the
charge area.
The portable device
is out of sync due to
the device being
shifted from the cen-
ter of the charge
area.
Place the portable
device near the cen-
ter of the charge
area.
Suspected causeHandling method
Temperature rising
within the wireless
charger.Stop charging at
once and start
charging again after
for a while.