2020 Lexus ES350 service

2TABLE OF CONTENTS
For your information ......................................6
Reading this manual .................................... 10
How to search ................................................. 11
Pictorial index ................................................. 12
1-1. For safe use Before driving .................................... 22
For safe driving.................................. 23
Seat belts ............................................. 24
SRS airbags ....................................... 28
Front passenger occupant classifi- cation system ................................. 37
Exhaust gas precautions ................ 41
1-2. Child safety Riding with children......................... 42
Child restraint systems .................. 42
1-3. Lexus Enform Lexus Enform Safety Connect .. 54
Lexus Enform Remote .................. 58
Lexus Enform Service Connect 59
1-4. Theft deterrent system Engine immobilizer system ......... 60
Alarm..................................................... 62
2-1. Instrument cluster Warning lights and indicators .... 66
Gauges and meters (except F SPORT models) ........................... 70
Gauges and meters (F SPORT models) ............................................. 73
Multi-information display.............. 77
Head-up display .............................. 84Fuel consumption screen ............
88
3-1. Key information Keys ....................................................... 92
3-2. Opening, closing and locking the doors and trunk
Doors .................................................... 95
Trunk ..................................................... 99
Smart access system with push-but- ton start .......................................... 106
3-3. Adjusting the seats Front seats.......................................... 113
Driving position memory ............. 114
Head restraints ................................ 117
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................................. 119
Inside rear view mirror ............... 120
Outside rear view mirrors........... 121
3-5. Opening and closing the windows and moon roof
Power windows .............................. 124
Moon roof ......................................... 126
Panoramic moon roof .................. 129
4-1. Before driving Driving the vehicle......................... 134
Cargo and luggage...................... 139
Vehicle load limits........................... 141
Trailer towing.................................... 141
Dinghy towing ................................. 142
1For safety and security
2Vehicle status information and
indicators
3Before driving
4Driving

4TABLE OF CONTENTS
6-3. Do-it-yourself maintenanceDo-it-yourself service precautions............................................................ 312
Hood................................................... 314
Positioning a floor jack................ 314
Engine compartment................... 316
Tires ................................................... 322
Tire inflation pressure .................. 331
Wheels.............................................. 333
Air conditioning filter..................335
Electronic key battery ................ 336
Checking and replacing fuses 338
Headlight aim................................. 340
Light bulbs ........................................ 341
7-1. Essential information Emergency flashers..................... 346
If your vehicle has to be stopped in an emergency ............................. 346
If the vehicle is trapped in rising water............................................... 347
7-2. Steps to take in an emergency If your vehicle needs to be towed........................................................... 349
If you think something is wrong 352
Fuel pump shut off system ........ 353
If a warning light turns on or a warn- ing buzzer sounds ..................... 354
If a warning message is displayed ........................................................... 364
If you have a flat tire..................... 368
If the engine wi ll not start .......... 375
If you lose your keys .................... 377If the fuel filler door cannot be
opened .......................................... 377
If the electronic key does not oper- ate properly ................................. 378
If the battery is discharged ....... 380
If your vehicle overheats ........... 383
If the vehicle becomes stuck ... 385
8-1. Specifications Maintenance data (fuel, oil level, etc.) ................................................. 388
Fuel information............................ 395
Tire information ............................ 397
8-2. Customization Customizable features .............. 406
8-3. Items to initialize Items to initialize ............................. 417
9-1. For owners Reporting safety defects for U.S. owners ........................................... 420
Seat belt instructions for Canadian owners (in French) ................... 420
SRS airbag instructions for Cana- dian owners (in French) .......... 422
Headlight aim instructions for Canadian owners (in French) 428
What to do if... (Troubleshooting) .......................................................... 432
Alphabetical index ..................... 435
7When trouble arises
8Vehicle specifications
9For owners
Index

7
The recorded data varies according to
the vehicle grade level and options
with which it is equipped.
These computers do not record con-
versations or sounds, and only record
images outside of the vehicle in certain
situations.
Engine speed / Electric motor
speed (traction motor speed)
 Accelerator status
 Brake status
 Vehicle speed
 Operation status of the driving
assist systems, such as the ABS and
pre-collision system
 Images from the front camera (avail-
able only when certain safety sys-
tems are activated, which varies
depending on the vehicle specifica-
tions).
 Data Transmission
Your vehicle may transmit the data
recorded in these computers to Lexus
without notification to you.
Data usage
Lexus may use the data recorded in this
computer to diagnose malfunctions, con-
duct research and development, and
improve quality.
Lexus will not disclose the recorded data to
a third party except:
• With the consent of the vehicle owner or with the consent of the lessee if the vehi-
cle is leased
• In response to an of ficial request by the
police, a court of law or a government
agency • For use by Lexus in a lawsuit
• For research purposes where the data is
not tied to a specific vehicle or vehicle
owner
 Recorded image information can be
erased by your Lexus dealer
The image recording function can be dis-
abled. However, if the function is disabled,
data from when the pre-collision system
operates will not be available.
To learn more abou t the vehicle data
collected, used and shared by
Lexus, please visit
www.lexus.com/privacyvts/
.
If your Lexus has Lexus Enform and if
you have subscribed to those services,
please refer to the Lexus Enform
Telematics Subscription Service
Agreement for information on data
collected and its usage.
 To learn more abou t the vehicle data
collected, used and shared by
Lexus, please visit
www.lexus.com/privacyvts/
.
This vehicle is equipped with an event
data recorder (EDR). The main pur-
pose of an EDR is to record, in certain
crash or near crash-like situations, such
as an air bag deployment or hitting a
road obstacle, data that will assist in
understanding how a vehicle’s systems
Usage of data collected through
Lexus Enform (U.S.mainland on-
ly)
Event data recorder

8
performed. The EDR is designed to
record data related to vehicle dynam-
ics and safety systems for a short
period of time, typically 30 seconds or
less.
The EDR in this vehicle is designed to
record such data as:
How various systems in your vehicle
were operating;
 Whether or not the driver and pas-
senger safety belts were buck-
led/fastened;
 How far (if at all) the driver was
depressing the accelerator and/or
brake pedal; and,
 How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
NOTE: EDR data are recorded by your
vehicle only if a non-trivial crash situa-
tion occurs; no data are recorded by
the EDR under normal driving condi-
tions and no personal data (e.g., name,
gender, age, and crash location) are
recorded. However, other parties, such
as law enforcement, could combine the
EDR data with the type of personally
identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR, spe-
cial equipment is required, and access
to the vehicle or the EDR is needed. In
addition to the vehicle manufacturer,
other parties, such as law enforcement,
that have the special equipment, can
read the information if they have
access to the vehicle or the EDR. 
Disclosure of the EDR data
Lexus will not disclose the data recorded in
an EDR to a third party except when:
• An agreement from the vehicle’s owner (or the lessee for a leased vehicle) is
obtained
• In response to an official request by the police, a court of law or a government
agency
• For use by Lexus in a lawsuit
However, if necessary, Lexus may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without disclosing
information about the specific vehicle or
vehicle owner
The SRS airbag and seat belt preten-
sioner devices in your Lexus contain
explosive chemicals. If the vehicle is
scrapped with the airbags and seat belt
pretensioners not deployed, this may
cause an accident such as fire. Be sure
to have the systems of the SRS airbag
and seat belt pretensioner removed
and disposed of by a qualified service
shop or by your Lexus dealer before
you scrap your vehicle.
Special handling may apply, See
www.dtsc.ca.gov/ hazardouswaste/
perchlorate.
Your vehicle has components that may
contain perchlorate. These compo-
nents may include airbag, seat belt pre-
Scrapping of your Lexus
Perchlorate Material

21
1
1
For safety and security
For safety and security
1-1. For safe useBefore driving ................................. 22
For safe driving.............................. 23
Seat belts .......................................... 24
SRS airbags .................................... 28
Front passenger occupant classifi- cation system .............................. 37
Exhaust gas precautions ............. 41
1-2. Child safety Riding with children...................... 42
Child restraint systems ............... 42
1-3. Lexus Enform Lexus Enform Safety Connect 54
Lexus Enform Remote ............... 58
Lexus Enform Service Connect ........................................................... 59
1-4. Theft deterrent system Engine immobilizer system ...... 60
Alarm................................................. 62

301-1. For safe use
Driver’s seat belt buckle switch
Airbag sensor assembly
“AIR BAG ON” and “AIR BAG OFF” indicator lights
Front passenger’s seat belt buckle switch
Front impact sensors
Your vehicle is equipped with ADVANCED AIRBAGS designed based on the US
motor vehicle safety standards (FMVSS208). The airbag sensor assembly (ECU)
controls airbag deployment based on information obtained from the sensors etc.
shown in the system components diagram above. This information includes crash
severity and occupant information. As the airbags deploy, a chemical reaction in
the inflators quickly fills the airbags with no n-toxic gas to help restrain the motion of
the occupants.
■If the SRS airbags deploy (inflate)
●Slight abrasions, burns, bruising etc., may
be sustained from SRS airbags, due to the
extremely high speed deployment (infla-
tion) by hot gases.
●A loud noise and white powder will be
emitted.
●Parts of the airbag module (steering
wheel hub, airbag cover and inflator) as
well as the front seat s, parts of the front
and rear pillars, and r oof side rails may be
hot for several minutes. The airbag itself
may also be hot.
●The windshield may crack.
●The interior lights will turn on automati-
cally. ( P.272)
●The emergency flashers will turn on auto-
matically. ( P.346)
●For Lexus Enform Safety Connect sub-
scribers, if any of the following situations
occur, the system is designed to send an
emergency call to the response center,
notifying them of the vehicle’s location
(without needing to push the “SOS” but-
ton) and an agent will attempt to speak
with the occupants to ascertain the level
of emergency and assi stance required. If
the occupants are unable to communi-
cate, the agent automatically treats the
call as an emergency and helps to dis-
patch the necessary emergency services. (
 P.54)
• An SRS airbag is deployed.
• A seat belt pretensioner is activated.
• The vehicle is involved in a severe rear- end collision.
■SRS airbag deployment conditions (SRS
front airbags)
●The SRS front airbags will deploy in the
event of an impact that exceeds the set
threshold level (the level of force corre-
sponding to an approximately 12 - 18
mph [20 - 30 km/h] frontal collision with
a fixed wall that does not move or
deform).
However, this threshold velocity will be
considerably higher in the following situa-
tions:
• If the vehicle strikes an object, such as a parked vehicle or sign pole, which can
move or deform on impact
• If the vehicle is involved in an underride collision, such as a collision in which the
front of the vehicle underrides, or goes
under, the bed of a truck
●Depending on the type of collision, it is
possible that only th e seat belt preten-
sioners and SRS knee airbags will acti-
vate.
●The SRS front airbags for the front pas-
senger will not activate if there is no pas-
senger sitting in the front passenger seat.
However, the SRS front airbags for the
front passenger may deploy if luggage is
N
O
P
Q
R

541-3. Lexus Enform
1-3.Lexus Enform
*:If equipped
“SOS” button
LED light indicators
MicrophoneLexus Enform Safety Con-
nect*
Safety Connect is a subscription-
based telematics service that uses
Global Positioning System (GPS)
data and embedded cellular tech-
nology to provide safety and secu-
rity features to subscribers. Safety
Connect is supported by Lexus’
designated response center, which
operates 24 hours per day, 7 days
per week.
Safety Connect service is available
by subscription on select, telemat-
ics hardware-equipped vehicles.
By using the Safety Connect ser-
vice, you are agreeing to be bound
by the Telematics Subscription Ser-
vice Agreement and its Terms and
Conditions, as in effect and
amended from time to time, a cur-
rent copy of which is available at
Lexus.com. All use of the Safety
Connect service is subject to such
then-applicable Terms and Condi-
tions.
System components
A
B
C

551-3. Lexus Enform
1
For safety and security
■Certification for Lexus Enform
Subscribers have the following Safety
Connect services available:
Automatic Collision Notification
*
Helps drivers receive necessary response
from emergency service providers. (

P.57)
*: U.S. Patent No. 7,508,298 B2
 Stolen Vehicle Location
Helps drivers in the event of vehicle theft.
(
P.57)
 Emergency Assistance Button
(“SOS”)
Services