2020 Lexus ES350 radio

6
Please note that this manual applies to
all models and explains all equipment,
including options. Therefore, you may
find some explanations for equipment
not installed on your vehicle.
All specifications provided in this man-
ual are current at the time of printing.
However, because of the Lexus policy
of continual product improvement, we
reserve the right to make changes at
any time without notice.
Depending on specifications, the vehi-
cle shown in the illustrations may differ
from your vehicle in terms of color and
equipment.
Approximately five hours after the
engine is turned off, you may hear
sound coming from under the vehicle
for several minutes. This is the sound of
a fuel evaporation leakage check and,
it does not indicate a malfunction.
A wide variety of non-genuine spare
parts and accessories for Lexus vehi-
cles are currently available in the mar-
ket. You should know that Toyota does
not warrant these products and is not
responsible for their performance, repair, or replacement, or for any dam-
age they may cause to, or adverse
effect they may have on, your Lexus
vehicle.
This vehicle should not be modified
with non-genuine Lexus products.
Modification with non-genuine Lexus
products could affect its performance,
safety or durability, and may even vio-
late governmental regulations. In addi-
tion, damage or performance
problems resulting from the modifica-
tion may not be covered under war-
ranty.
The installation of a mobile two-way
radio system in your vehicle could
affect electronic systems such as:

Multiport fuel injection sys-
tem/sequential multiport fuel injec-
tion system
 Lexus Safety System + 2.0
 Anti-lock brake system
 SRS airbag system
 Seat belt pretensioner system
Be sure to check with your Lexus
dealer for precautionary measures or
special instructions regarding installa-
tion of a mobile two-way radio system.
The vehicle is equipped with sophisti-
cated computers that will record cer-
tain data, such as:
For your information
Main Owner’s Manual
Noise from under vehicle after
turning off the engine
Accessories, spare parts and
modification of your Lexus
Installation of a mobile two-way
radio system
Vehicle data recording

361-1. For safe use
WARNING
●Repairs or modifications of the front
fender, front bumper, or side of the
occupant compartment
●Installation of a grille guard (bull bars,
kangaroo bar, etc.), snow plows,
winches or roof luggage carrier
●Modifications to the vehicle’s suspen-
sion system
●Installation of electronic devices such
as mobile two-way radios and CD
players
●Modifications to your vehicle for a per-
son with a physical disability

571-3. Lexus Enform
1
For safety and security
service
 Green indicator light flashing =
Safety Connect call in process
 Red indicator light (except at vehi-
cle start-up) = System malfunction
(contact your Lexus dealer)
 No indicator light (off) = Safety
Connect service not active
■Automatic Collision Notification
In case of either airbag deployment or
severe rear-end collision, the system is
designed to automatically call the
response center. The responding agent
receives the vehicle’s location and
attempts to speak with the vehicle
occupants to assess the level of emer-
gency. If the occupants are unable to
communicate, the ag ent automatically
treats the call as an emergency, con-
tacts the nearest emergency services
provider to describe the situation, and
requests that assistance be sent to the
location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect
can work with local authorities to assist
them in locating and recovering the
vehicle. After filing a police report, call
the Safety Connect response center at
1-800-25-LEXUS (1-800-255-
3987) in the United States, 1-877-
539-8777 in Puerto Rico or 1-800-
265-3987 in Canada, and follow the
prompts for Safety Connect to initiate
this service. In addition to assisting law enforce-
ment with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle
location data may, under certain cir-
cumstances, be shared with third par-
ties to locate your vehicle. Further
information is available at Lexus.com.
■Emergency Assistance Button
(“SOS”)
In the event of an emergency on the
road, push the “SOS” button to reach
the Safety Connect response center.
The answering agent will determine
your vehicle’s location, assess the
emergency, and dispatch the neces-
sary assistance required.
If you accidentally press the “SOS” button,
tell the response-center agent that you are
not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds
GPS data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” but-
ton to reach a Safety Connect
response-center agent, who can help
with a wide range of needs, such as:
towing, flat tire, fuel delivery, etc. For a
description of the Roadside Assistance
services and their limitations, please
see the Safety Connect Terms and
Conditions, which are available at
Lexus.com.
Important! Read this information about
exposure to radio frequency signals
Safety Connect services
Safety information for Safety
Connect

581-3. Lexus Enform
before using Safety Connect;
The Safety Connect system installed in
your vehicle is a low-power radio trans-
mitter and receiver. It receives and also
sends out radio frequency (RF) signals.
In August 1996, the Federal Commu-
nications Commission (FCC) adopted
RF exposure guidelines with safety lev-
els for mobile wireless phones. Those
guidelines are consistent with the
safety standards previously set by the
following U.S. and international stan-
dards bodies.
ANSI (American National Stan-
dards Institute) C95.1 [1992]
 NCRP (National Council on Radia-
tion Protection and Measurement)
Report 86 [1986]
 ICNIRP (International Commission
on Non-Ionizing Radiation Protec-
tion) [1996]
Those standards were based on com-
prehensive and periodic evaluations of
the relevant scientific literature. Over
120 scientists, engi neers, and physi-
cians from universi ties, and govern-
ment health agencies and industries
reviewed the available body of
research to develop the ANSI Stan-
dard (C95.1).
The design of Safety Connect com-
plies with the FCC guidelines in addi-
tion to those standards.
*: If equipped
After you sign the Telematics Subscrip-
tion Service Agreement, download the
Lexus Enform Remote app from your
cellular phone’s app st ore, and register
within the app (or en roll and complete
registration at the dealer), you can
begin using these services. ( P.54)
A variety of subscription terms are
available. Contact your Lexus dealer,
or call 1-800-25-LEXUS (1-800-
255-3987) for further subscription
details.
■Availability of service
Lexus Enform Remote is available in the
contiguous United States, Washington D.C.
and Alaska.
Lexus Enform Remote is not available in
some countries or areas.
■Lexus Enform Remote Information
●Lexus Enform Remote should only be
used by authorized users.
●Laws in some communities may require
that the vehicle be within view of the user
Lexus Enform Remote*
Lexus Enform Remote is a cellular
phone application that lets you view
and remotely control certain
aspects of your vehicle.
For details about the functions and
services of this application, refer to
http://www.lexus.com/enform/
.
Function of the Lexus Enform
Remote is achieved by using DCM
(Data Communication Module).
Subscription

923-1. Key information
3-1.Key information
The following keys are provided with
the vehicle.
Electronic keys
• Operating the smart access system with push-button start ( P.106)
• Operating the wireless remote control function
Mechanical keys
Key number plate
■When riding in an aircraft
When bringing an elec tronic key onto an
aircraft, make sure you do not press any
buttons on the electronic key while inside
the aircraft cabin. If you are carrying an
electronic key in your bag etc., ensure that
the buttons are not likely to be pressed acci-
dentally. Pressing a button may cause the
electronic key to em it radio waves that
could interfere with the operation of the air-
craft.
■Electronic key battery depletion
●The standard battery life is 1 to 2 years.
●If the battery becomes low, an alarm will
sound in the cabin when the engine is
stopped.
●Battery-saving mode can reduce the
power consumption of electronic keys
that are not used for long periods of time.
(  P.107)
●As the electronic key always receives
radio waves, the battery will become
depleted even if the electronic key is not
used. The following symptoms indicate
that the electronic key battery may be
depleted. Replace the battery when nec-
essary. ( P.336)
• The smart access system with push-but- ton start or the wireless remote control
does not operate.
• The detection area becomes smaller.
• The LED indicator on the key surface does not turn on.
You can replace the battery by yourself
(  P.336). However, as there is a danger
that the electronic key may be damaged, it
is recommended that replacement be car-
ried out by your Lexus dealer.
●To avoid serious dete rioration, do not
leave the electronic key within 3 ft. (1 m)
of the following electrical appliances that
produce a magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Recharging cellular ph ones or cordless
phones
•Table lamps
• Induction cookers
■Replacing the battery
 P.336
■Confirmation of the registered key
number
The number of keys already registered to
the vehicle can be confirmed. Ask your
Lexus dealer for details.
■If “A New Key has been Registered
Contact Your Dealer for Details” is
shown on the multi-information display
This message will be displayed each time
the driver’s door is opened when the doors
are unlocked from the outside for approxi-
mately 10 days after a new electronic key
has been registered.
If this message is disp layed but you have not
had a new electronic key registered, ask
your Lexus dealer to check if an unknown
electronic key (other than those in your
Keys
Key types
A
B
C

933-1. Key information
3
Before driving
possession) has been registered.
The electronic keys are equipped with
the following wireless remote control:Locks the doors ( P.95)
Unlocks the doors ( P.95)
Opens the windows and moon roof
(if equipped) or panoramic moon
roof (if equipped)
* ( P.95)
Opens the trunk ( P.101)
Sounds the alarm ( P.93)
*: This setting must be customized at your
Lexus dealer.
■Theft deterrent panic mode
When is pressed for longer than
about one second, an alarm will sound
intermittently and the vehicle lights will flash
to deter any person from trying to break
into or damage your vehicle.
To stop the alarm, press any button on the
electronic key.
NOTICE
■To prevent key damage
●Do not drop the keys, subject them to
strong shocks or bend them.
●Do not expose the keys to high tem-
peratures for long periods of time.
●Do not get the keys wet or wash them
in an ultrasonic washer etc.
●Do not attach metallic or magnetic
materials to the keys or place the keys
close to such materials.
●Do not disassemb
le the keys.
●Do not attach a sticker or anything else
to the surface of the electronic key.
●Do not place the keys near objects that
produce magnetic fields, such as TVs,
audio systems and induction cookers.
●Do not place the keys near medical
electrical equipment such as low-fre-
quency therapy equipment or micro-
wave therapy equipment, and do not
receive medical attention with the keys
on your person.
■Carrying the electronic key on your
person
Carry the electronic key 3.9 in. (10 cm)
or more away from electric appliances
that are turned on. Radio waves emitted
from electric applianc es within 3.9 in. (10
cm) of the electronic key may interfere
with the key, causing the key to not func-
tion properly.
■In case of a smart access system with
push-button start malfunction or
other key-related problems
 P.378
■When an electronic key is lost
 P.377
Wireless remote control
A
B
C
D
E

1033-2. Opening, closing and locking the doors and trunk
3
Before driving
■Trunk grip
Using the trunk grip, pull down the
trunk lid without applying sideways
force and push the trunk lid down from
the outside to close it.
■Trunk light
The trunk light turns on when the trunk is
opened.
■Trunk easy closer (v ehicles with power
trunk lid)
In the event that the trun k lid is left slightly
open, the trunk easy closer will automati-
cally close it to the fully closed position.
●The trunk easy closer will operate
regardless of the en gine switch mode.
●If the trunk easy closer does not operate,
open the trunk to the half open position
or more and then close it.
■Function to prevent the trunk being
locked with the electronic key inside
●When all doors are locked, closing the
trunk lid with the electr onic key left inside
the trunk will sound an alarm.
In this case, the trunk lid can be opened
by pressing the trunk release button on the trunk lid.
●If the spare electronic
key is put in the
trunk with all the doors locked, the key
confinement prevention function is acti-
vated so the trunk can be opened. In
order to prevent theft, take all electronic
keys with you when leaving the vehicle.
●If the electronic key is put in the trunk with
all the doors locked, the key may not be
detected depending on the location of
the key and the surrounding radio wave
conditions. In this case, the key confine-
ment prevention function cannot be acti-
vated, causing the doors to lock when the
trunk is closed. Make sure to check
where the key is before closing the trunk.
●The key confinement prevention function
cannot be activated if any one of the
doors is unlocked. In this case, open the
trunk using the trunk opener.
■Overload protection function (vehicles
with power trunk lid)
The trunk lid will not operate when exces-
sive load is present on the top of the trunk
lid.
■Fall-down protection function (vehicles
with power trunk lid)
While the trunk lid is opening automatically,
applying excessive forc e to it will stop the
opening operation to prevent the trunk lid
from rapidly falling down.
■Jam protection function (vehicles with
power trunk lid)
While the trunk lid is closing automatically,
the trunk lid will stop closing and open if
something gets caught.
■Internal trunk release lever
The trunk lid can be opened by pulling the
glow-in-the-dark lever located on the inside
of the trunk to the side. The lever will con-
tinue to glow for some time after the trunk
lid is closed.

1043-2. Opening, closing and locking the doors and trunk
■Using the mechanical key
The trunk can be also opened using the
mechanical key. ( P.378) If the trunk is
unlocked using the mechanical key, the
power trunk lid and trunk easy closer will
not be operational. To return them to an
operational state, fully close the trunk lid by
hand.
■If the smart access system with push-
button start or the wireless remote con-
trol does not operate properly
Use the mechanical key to unlock the trunk.
(  P.378)
Replace the key battery with a new one if it
is depleted. ( P.336)
■Hands Free Power Trunk Lid operating
conditions (vehicle s with power trunk
lid)
●When the Hands Free Power Trunk Lid
(kick sensor) operation setting is turned
on and the engine sw itch is turned off
●When an electronic key is carried within
the operation range
■Situations in which the Hands Free
Power Trunk Lid may not operate prop-
erly (vehicles with power trunk lid)
In the following situations, the Hands Free
Power Trunk Lid may not operate properly:
●When a foot remain s under the rear
bumper
●If the rear bumper is strongly hit with a
foot or is touched for a while
If the rear bumper has been touched for a
while, wait for a short time before
attempting to operate the Hands Free
Power Trunk Lid again.
●When operated while a person is too
close to the rear bumper
●When an external radio wave source
interferes with the communication between the electronic key and the vehi-
cle (
P.107)
●When the vehicle is parked near an elec-
trical noise source which affects the sen-
sitivity of the Hands Free Power Trunk Lid,
such as a pay parking spot, gas station,
electrically heated road, or fluorescent
light
●When the vehicle is near a TV tower,
electric power plant, radio station, large
display, airport or ot her facility that gen-
erates strong radio waves or electrical
noise
●When a large amount of water is applied
to the rear bumper, such as when the
vehicle is being washed or in heavy rain
●When mud, snow, ice, etc. is attached to
the rear bumper
●When the vehicle has been parked for a
while near objects that may move and
contact the rear bumper, such as plants
●When an accessory is installed to the rear
bumper
If an accessory has been installed, turn
the Hands Free Power Trunk Lid (kick
sensor) operation setting off.
■Preventing unintentional operation of
the Hands Free Power Trunk Lid (vehi-
cles with power trunk lid)
When an electronic key is in the operation
range, the Hands Free Power Trunk Lid may
operate unintentionally, so be careful in the
following situations.
●When a large amount of water is applied
to the rear bumper, such as when the
vehicle is being washed or in heavy rain
●When dirt is wiped off the rear bumper
●When a small animal or small object, such
as a ball, moves under the rear bumper
●When an object is moved from under the
rear bumper
●If someone is swinging their legs while sit-
ting on the rear bumper
●If the legs or another part of someone’s
body contacts the rear bumper while
passing by the vehicle
●When the vehicle is parked near an elec-
trical noise source which affects the sen-