2020 Lexus ES350 Owner's Manuals / LEXUS 2020 ES350 THROUGH SEPT. 2019 PROD. OWNER'S MANUAL (OM06174U)

571-3. Lexus Enform
1
For safety and security
service
 Green indicator light flashing =
Safety Connect call in process
 Red indicator light (except at vehi-
cle start-up) = System malfunction
(contact your Lexus dealer)
 No indicator light (off) = Safety
Connect service not active
■Automatic Collision Notification
In case of either airbag deployment or
severe rear-end collision, the system is
designed to automatically call the
response center. The responding agent
receives the vehicle’s location and
attempts to speak with the vehicle
occupants to assess the level of emer-
gency. If the occupants are unable to
communicate, the ag ent automatically
treats the call as an emergency, con-
tacts the nearest emergency services
provider to describe the situation, and
requests that assistance be sent to the
location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect
can work with local authorities to assist
them in locating and recovering the
vehicle. After filing a police report, call
the Safety Connect response center at
1-800-25-LEXUS (1-800-255-
3987) in the United States, 1-877-
539-8777 in Puerto Rico or 1-800-
265-3987 in Canada, and follow the
prompts for Safety Connect to initiate
this service. In addition to assisting law enforce-
ment with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle
location data may, under certain cir-
cumstances, be shared with third par-
ties to locate your vehicle. Further
information is available at Lexus.com.
■Emergency Assistance Button
(“SOS”)
In the event of an emergency on the
road, push the “SOS” button to reach
the Safety Connect response center.
The answering agent will determine
your vehicle’s location, assess the
emergency, and dispatch the neces-
sary assistance required.
If you accidentally press the “SOS” button,
tell the response-center agent that you are
not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds
GPS data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” but-
ton to reach a Safety Connect
response-center agent, who can help
with a wide range of needs, such as:
towing, flat tire, fuel delivery, etc. For a
description of the Roadside Assistance
services and their limitations, please
see the Safety Connect Terms and
Conditions, which are available at
Lexus.com.
Important! Read this information about
exposure to radio frequency signals
Safety Connect services
Safety information for Safety
Connect

581-3. Lexus Enform
before using Safety Connect;
The Safety Connect system installed in
your vehicle is a low-power radio trans-
mitter and receiver. It receives and also
sends out radio frequency (RF) signals.
In August 1996, the Federal Commu-
nications Commission (FCC) adopted
RF exposure guidelines with safety lev-
els for mobile wireless phones. Those
guidelines are consistent with the
safety standards previously set by the
following U.S. and international stan-
dards bodies.
ANSI (American National Stan-
dards Institute) C95.1 [1992]
 NCRP (National Council on Radia-
tion Protection and Measurement)
Report 86 [1986]
 ICNIRP (International Commission
on Non-Ionizing Radiation Protec-
tion) [1996]
Those standards were based on com-
prehensive and periodic evaluations of
the relevant scientific literature. Over
120 scientists, engi neers, and physi-
cians from universi ties, and govern-
ment health agencies and industries
reviewed the available body of
research to develop the ANSI Stan-
dard (C95.1).
The design of Safety Connect com-
plies with the FCC guidelines in addi-
tion to those standards.
*: If equipped
After you sign the Telematics Subscrip-
tion Service Agreement, download the
Lexus Enform Remote app from your
cellular phone’s app st ore, and register
within the app (or en roll and complete
registration at the dealer), you can
begin using these services. ( P.54)
A variety of subscription terms are
available. Contact your Lexus dealer,
or call 1-800-25-LEXUS (1-800-
255-3987) for further subscription
details.
■Availability of service
Lexus Enform Remote is available in the
contiguous United States, Washington D.C.
and Alaska.
Lexus Enform Remote is not available in
some countries or areas.
■Lexus Enform Remote Information
●Lexus Enform Remote should only be
used by authorized users.
●Laws in some communities may require
that the vehicle be within view of the user
Lexus Enform Remote*
Lexus Enform Remote is a cellular
phone application that lets you view
and remotely control certain
aspects of your vehicle.
For details about the functions and
services of this application, refer to
http://www.lexus.com/enform/
.
Function of the Lexus Enform
Remote is achieved by using DCM
(Data Communication Module).
Subscription

591-3. Lexus Enform
1
For safety and security
when operating Lexus Enform Remote.
In some states, use of Lexus Enform
Remote may violate state or local laws.
Before using Lexus Enform Remote,
check your state and local laws.
●Any malfunction of the Lexus should be
repaired by your Lexus dealer.
●Lexus Enform Remote is designed to
work at temperatures above -22°F (-
30°C). This specification is related to the
Lexus Enform Remote operation, but is
dependent on the vehicle’s operating
temperature range which may be differ-
ent.
●Content is subject to change without
notice.
●Some features of the Lexus Enform
Remote may not be available on some
models.
●Additional information can be found at
www.lexus.com/enform/.
●Availability of func tions of the Lexus
Enform service is de pendent on network
reception level.
■Safety information for Lexus Enform
Remote
Refer to the safety information for Safety
Connect: P.57
*: If equipped
■Availability of service
Lexus Enform Service Connect is not avail-
able in some countries or areas.
■Lexus Enform Serv ice Connect Infor-
mation
Availability of functions of the Lexus Enform
Service Connect is dependent on network
reception level.
■Safety information for Lexus Enform
Service Connect
Refer to the safety information for Safety
Connect: P.57
Lexus Enform Service Con-
nect
*
Lexus Enform Service Connect
uses DCM (Data Communication
Module) to collect and transmit
vehicle data that allows Lexus to
provide:
 Vehicle Health Report (VHR)
(Safety Recalls, Service Cam-
paigns, Current Vehicle Alerts,
Required Maintenance, and Vehi-
cle Condition Status)
 Maintenance Notifications
 Vehicle Alert Notifications
For details about this service and
how to register, refer to
http://www.lexus.com/enform/
.
The Lexus Enform Service Con-
nect is achieved by using a DCM
built in the vehicle.

601-4. Theft deterrent system
1-4.Theft deterrent system
The indicator light flashes after the
engine switch has been turned off to
indicate that the system is operating.
The indicator light stops flashing after
the engine switch has been turned to ACCESSORY or IGNITION ON
mode to indicate that the system has
been canceled.
■System maintenance
The vehicle has a maintenance-free type
engine immobilizer system.
■Conditions that may cause the system to
malfunction
●If the grip portion of the key is in contact
with a metallic object
●If the key is in close proximity to or touch-
ing a key registered to the security sys-
tem (key with a built-in transponder chip)
of another vehicle
■Certifications for the en gine immobilizer system
For vehicles sold in the U.S.A. , Hawaii, Guam and Puerto Rico
Engine immobilizer system
The vehicle’s keys have built-in tran-
sponder chips that prevent the
engine from starting if a key has not
been previously registered in the
vehicle’s on-board computer.
Never leave the keys inside the
vehicle when you leave the vehicle.
This system is designed to help pre-
vent vehicle theft but does not guar-
antee absolute security against all
vehicle thefts.
Operating the system

611-4. Theft deterrent system
1
For safety and security
For vehicles sold in Canada
NOTICE
■To ensure the system operates cor-
rectly
Do not modify or remove the system. If
modified or removed, the proper opera-
tion of the system cannot be guaranteed.

621-4. Theft deterrent system
■Items to check before locking the
vehicle
To prevent unexpected triggering of
the alarm and vehicle theft, make sure
of the following:
 Nobody is in the vehicle.
 The windows and moon roof (if
equipped) or panoramic moon roof
(if equipped) are closed before the
alarm is set.
 No valuables or other personal
items are left in the vehicle.
■Setting
Close the doors, trunk and hood, and
lock all the doors. The system will be set automatically after 30 seconds.
The indicator light changes from being on
to flashing when the system is set.
■Canceling or stopping
Do one of the following to deactivate
or stop the alarm:
 Unlock the doors.
 Turn the engine switch to ACCES-
SORY or IGNITION ON mode, or
start the engine. (The alarm will be
deactivated or stopped after a few
seconds.)
■System maintenance
The vehicle has a maintenance-free type
alarm system.
■Triggering of the alarm
The alarm may be triggered in the following
situations:
(Stopping the alarm deactivates the alarm
system.)
●The trunk is unlocked using the mechani-
cal key.
●A person inside the vehicle opens a door,
the trunk or hood, or unlocks the vehicle
Alarm
The alarm uses light and sound to
give an alert when an intrusion is
detected.
The alarm is triggered in the follow-
ing situations when the alarm is set:
 A locked door is unlocked or
opened in any way other than
using the entry function, wireless
remote control or mechanical
key. (The doors will lock again
automatically.)
 A locked trunk is unlocked or
opened in any way other than
using the entry function or wire-
less remote control.
 The hood is opened.
Setting/canceling/stopping the
alarm system

631-4. Theft deterrent system
1
For safety and security
using a door lock switch.
●The battery is recharged or replaced
when the vehicle is locked. ( P.382)
■Alarm-operated door lock
In the following cases, depending on the sit-
uation, the door may automatically lock to
prevent improper entry into the vehicle:
●When a person remaining in the vehicle
unlocks the door and the alarm is acti-
vated.
●While the alarm is activated, a person
remaining in the vehicle unlocks the door.
●When recharging or replacing the bat-
tery
NOTICE
■To ensure the system operates cor-
rectly
Do not modify or remove the system. If
modified or removed, the proper opera-
tion of the system cannot be guaranteed.

641-4. Theft deterrent system