77
ES350_QG_OM06198U_(U)
“SOS” button
LED light indicators
Microphone
Subscribers have the following Sa fety Connect services available:
● Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the system is designed
to automatically call the response center. The responding agent receives the vehicle’s
location and attempts to speak with the vehicle occupants to assess the level of emer-
gency. If the occupants are unable to comm unicate, the agent automatically treats the
call as an emergency, contacts the nearest emergency services provider to describe the
situation, and requests that assistance be sent to the location.
Lexus Enform Safety Connect (if equipped)
Safety Connect is a subscription-based telematics service that uses Global Positioning
System (GPS) data and embedded cellular tech nology to provide safety and security fea-
tures to subscribers. Safety Connect is supp orted by Lexus’ designated response center,
which operates 24 hours per day, 7 days per week.
Safety Connect service is available by subs cription on select, telematics hardware-
equipped vehicles.
System components
A
B
C
Services
78
ES350_QG_OM06198U_(U)
●Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local authorities to assist them in
locating and recovering the vehicle. After fi ling a police report, call the Safety Connect
response center at 1-800-25-LEXUS (1-8 00-255-3987) in the United States, 1-877-
539-8777 in Puerto Rico or 1-800-265-3987 in Canada, and follow the prompts for
Safety Connect to initiate this service.
In addition to assisting law enforcement with recovery of a stolen vehicle, Safety-Con-
nect-equipped vehicle location data may, un der certain circumstances, be shared with
third parties to locate your vehicle. Furth er information is available at Lexus.com.
● Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to reach the Safety
Connect response center. The answering agent will dete rmine your vehicle’s location,
assess the emergency, and dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent that you are
not experiencing an emergency.
● Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS da ta to the already included warranty-based
Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect response-center
agent, who can help with a wide range of needs, such as: towing, flat tire, fuel delivery, etc.
For a description of the Roadside Assistance se rvices and their limitations, please see the
Safety Connect Terms and Conditions , which are available at Lexus.com.
After you have signed the Telematics Subscr iption Service Agreement and are enrolled,
you can begin receiving services.
A variety of subscription terms is available for purchase. Contact your Lexus dealer, call the
following or push the “SOS” button in your vehicle for further subscription details.
● The United States
1-800-25-LEXUS (1-800-255-3987)
● Canada
1-800-26-LEXUS (1-800-265-3987)
● Puerto Rico
1-877-539-8777
Subscription
