2020 KIA SORENTO service schedule

LEGAL DISCLAIMERS . . . . See Back Inside Cover Page
VIDEOS & QR CODES . . . . . . . . . . . . . . . . . . . 2
INSTRUMENT CLUSTERInstrument Cluster Overview . . . . . . . . . . . . . . . . . 3Indicators & Warning Lights . . . . . . . . . . . . . . . . . 4Tire Pressure Monitoring System (TPMS) . . . . . . . . . . 5Fuel Economy. . . . . . . . . . . . . . . . . . . . . . . . . 5LCD Instrument Cluster Modes . . . . . . . . . . . . . . . 6Trip Modes / Trip Computer. . . . . . . . . . . . . . . . . . 6User Settings. . . . . . . . . . . . . . . . . . . . . . . . . 7Service Interval Mode . . . . . . . . . . . . . . . . . . . . 7Drive Mode Integrated Control System. . . . . . . . . . . . 8ECO Mode (Active ECO)* . . . . . . . . . . . . . . . . . . . 8
DRIVER’S PANELElectronic Stability Control (ESC). . . . . . . . . . . . . . . 9Hill-Start Assist Control (HAC) . . . . . . . . . . . . . . . . 9Instrument Cluster Control . . . . . . . . . . . . . . . . . . 9Blind-Spot Collision-Avoidance Assist (BCA)* . . . . . . . . 10Rear Cross Traffic Collision Avoidance Assist (RCCA)*. . . . 11 Lane Keeping Assist (LK A)* . . . . . . . . . . . . . . . . . .11 Forward Collision-Avoidance Assist (FCA)*. . . . . . . . . . 12Power Windows, Window Lock & Central Door Lock . . . . . 13Power Folding Outside Mirrors* . . . . . . . . . . . . . . . 13Power/Heated Outside Mirrors* . . . . . . . . . . . . . . . 13Automatic Door Lock / Unlock . . . . . . . . . . . . . . . .13Fuel Filler Lid Release Button . . . . . . . . . . . . . . . . 13Reverse Parking Aid Function* . . . . . . . . . . . . . . . . 14Engine Start/Stop Button* . . . . . . . . . . . . . . . . . .14
STEERING WHEEL CONTROLSHeadlights & High Beams. . . . . . . . . . . . . . . . . . . 15Tilt / Telescoping Steering Wheel. . . . . . . . . . . . . . . 16Turn Signals & Fog Lights* . . . . . . . . . . . . . . . . . .15Windshield / Rear Wipers & Washers. . . . . . . . . . . . . 17Bluetooth® Wireless Technology . . . . . . . . . . . . . . . 18Audio Controls . . . . . . . . . . . . . . . . . . . . . . . .20Cruise Control . . . . . . . . . . . . . . . . . . . . . . . .20Smart Cruise Control (SCC) with Stop and Go*. . . . . . . . 21
AUDIO SYSTEMSAndroid Auto™ / Apple CarPlay® Setup . . . . . . . . . . . .22Standard Audio System* . . . . . . . . . . . . . . . . . . .23UVO link Activation* . . . . . . . . . . . . . . . . . . . . . 24UVO Assistance* . . . . . . . . . . . . . . . . . . . . . . .24UVO link with Navigation* . . . . . . . . . . . . . . . . . . 25
CENTER PANELSurround View Monitor (SVM)* . . . . . . . . . . . . . . . 26Automatic Gear Shift with Sportmatic® Shifting . . . . . . 27AWD (All-Wheel Drive) Lock*. . . . . . . . . . . . . . . . 27Automatic Climate Control*. . . . . . . . . . . . . . . . . 28Manual Climate Control* . . . . . . . . . . . . . . . . . . 30Digital Clock . . . . . . . . . . . . . . . . . . . . . . . . 31Aux/Multimedia USB Ports, Power Outlets, USB Charger Ports . . . . . . . . . . . . . . . . . . . . 31Wireless Smartphone Charging System*. . . . . . . . . . 32Electronic Parking Brake (EPB)* . . . . . . . . . . . . . . 33Auto Hold* . . . . . . . . . . . . . . . . . . . . . . . . . 33Heated Steering Wheel* . . . . . . . . . . . . . . . . . . 34Seat Warmers / Ventilated Seats* . . . . . . . . . . . . . 34
S E AT I N GFront Seat Headrest Adjustment . . . . . . . . . . . . . . 35Driver Position Memory System*. . . . . . . . . . . . . . 35Power Adjustable Driver's Seat* / Power Lumbar* . . . . . 36Manual Adjustable Driver's Seat*. . . . . . . . . . . . . . 362nd-Row Folding Seat . . . . . . . . . . . . . . . . . . . 372nd-Row Auto-Folding Seat*. . . . . . . . . . . . . . . . 373rd-Row Folding Seat* . . . . . . . . . . . . . . . . . . . 38One-Touch Walk-In Seat Access . . . . . . . . . . . . . . 38
OTHER KEY FEATURESSunvisor . . . . . . . . . . . . . . . . . . . . . . . . . . 39Sunglasses Holder . . . . . . . . . . . . . . . . . . . . . 39Remote Keyless Entry (Folding Key)*. . . . . . . . . . . . 39Double-Turn Lock /Unlock All. . . . . . . . . . . . . . . . 39Smart Key* . . . . . . . . . . . . . . . . . . . . . . . . . 40Power Liftgate*. . . . . . . . . . . . . . . . . . . . . . . 41Smart Power Liftgate* . . . . . . . . . . . . . . . . . . . 42Driver Attention Warning (DAW)*. . . . . . . . . . . . . . 43HomeLink® with Auto-Dimming Rearview Mirror* . . . . . 44Map/Room Lamps . . . . . . . . . . . . . . . . . . . . . 45Panoramic Sunroof with Power Sunshade*. . . . . . . . . 45Parking Distance Warning-Forward* and Reverse . . . . . 46Rear View Monitor . . . . . . . . . . . . . . . . . . . . . 46Hood Release Lever and Latch . . . . . . . . . . . . . . . 47 Fuel Cap / Malfunction Indicator (Check Engine Light) . . . 47Child-Protector Rear Door Locks. . . . . . . . . . . . . . 47
SAFETY FEATURESOccupant Detection System (ODS) /Passenger Airbag Off Indicator. . . . . . . . . . . . . . . 48Seat Belts. . . . . . . . . . . . . . . . . . . . . . . . . . 48
NORMAL MAINTENANCE SCHEDULE. . . . . .Back Page
ESSENTIAL FEATURES
SORENTO FE ATURES & FUNCTIONS GUIDE
Air Conditioning / Automatic Climate Control* . . . . . . 28
Android Auto™ / Apple CarPlay® Setup. . . . . . . . . . 22
Audio System – Standard Audio System* . . . . . . . . 23
Audio System – UVO link Activation*. . . . . . . . . . . 24
Audio System – UVO link with Navigation* . . . . . . . . 25
Aux /Multimedia USB Port, Power Outlets,
USB Charger Ports . . . . . . . . . . . . . . . . . . . 31
Bluetooth® Wireless Technology . . . . . . . . . . . . . 18
Cruise Control . . . . . . . . . . . . . . . . . . . . . . 20
Digital Clock . . . . . . . . . . . . . . . . . . . . . . . 31
Passenger Airbag Off Indicator. . . . . . . . . . . . . . 48
Service Interval Mode . . . . . . . . . . . . . . . . . . . 7
Smart Cruise Control (SCC) with Stop & Go*. . . . . . . 21
Smart Key*. . . . . . . . . . . . . . . . . . . . . . . . 40
Tire Pressure Monitoring System (TPMS) . . . . . . . . . 5
Trip Modes / Trip Computer . . . . . . . . . . . . . . . . 6
User Settings. . . . . . . . . . . . . . . . . . . . . . . . 7
Windshield/Rear Wipers & Washers . . . . . . . . . . . 17
*IF EQUIPPED
Driving while distracted can result in a loss of vehicle control that may lead to an accident, severe personal injury and death. The driver’s primary responsibility is in the safe and legal operation of a vehicle, and any handheld devices, other equipment or vehicle systems which take the driver’s eyes, attention and focus away from the safe operation of a vehicle or that are not permissible by law should never be used during operation of the vehicle.

KEY FEATURE WALKTHROUGHDURING DELIVERY Aux /Multimedia USB Ports, Power Outlets* – page 31 Blind-Spot Collision Avoidance-Rear (BCA-R) /

Blind-Spot Collision Warning* – page 10 Clock Setup – page 31 Engine Start /Stop Button – page 14 HomeLink
® with Auto-Dimming Rearview Mirror – page 44
Lane Keeping Assist (LK A)* – page 11
Passenger Airbag Off Indicator – page 48 Panoramic Sunroof Operation* – page 45 Rear View Monitor* – page 46 Seat Warmers / Ventilated Seats* – page 34 Smart Key – page 40 Sunvisor – page 39 Tire Pressure Monitoring System ( TPMS) – page 5
*if equipped
Explain first service process and schedule first service appointment Tour Parts & Service departments, introduce staff and explain value of Kia Parts and Service Review recommended maintenance schedule and maintenance requirements to validate warranty Review business hours Review the Kia 10-year/100,000-mile warranty program Ensure 100% satisfaction with sales and delivery process and no problems with the vehicle Confirm time and best contact number for initial dealer follow-up Smart Cruise Control with

Stop & Go* – page 21

Demonstrate operation
MODE
RES
OK
SET
CRUISE
CANCEL
Bluetooth
® Wireless Technology
– pages 18-19

Demonstrate operation
MODE
RES
OK
SET
CRUISE
CANCEL
Sales Consultant:
______________________________________________________________
Date:
____________________
Sales Manager:
________________________________________________________________
Date:
____________________
Customer:
_____________________________________________________________________
Date:
____________________
Standard Audio System* – page 23

For furthur operational information, refer to the Car Multimedia System User’s Manual.
UVO link with Navigation*

– page 25

For further operational information, refer to the Car Multimedia System User’s Manual.
Android Auto
™ / Apple CarPlay
®
Setup* – page 22 UVO link Activation/UVO Assistance* – page 24

For further UVO operations, refer to the

Car Multimedia System User’s Manual.

For other audio system information, refer

to pages 22-25
PWR
VOL
FILETUNE
N AV
MAPSETUP
RADIOMEDIASEEK
TRACK
MAP
RADIO
CD-IN
MAP
MEDIA
SEEK
TRACKPWR VOL FILETUNE
PHONEHOMESETUP
APPS
SORENTO
CUSTOMER DELIVERY CHECKLIST

(up to 60,000 miles)*MAINTENANCE INTERVALS (MILES)
MAINTENANCE ITEMS7, 5 0 015,00022,50030,0003 7, 5 0 045,00052,50060,000
Rotate tiresPPPPPPPPAdd fuel additive1PPPPPPPP
Engine Oil & FilterRRRRRRRR
Climate control air filterRRRRRRRR
Air cleaner filterIIIRIIIR
Battery conditionIIIIIIII
Brake lines, hoses and connectionsIIIIIIII
Brake discs and padsIIIIIIII
Vacuum hoseIIIIIIII
Steering gear rack, linkage & bootsIIIIIIII
Drive shafts and bootsIIIIIIII
Suspension ball jointsIIIIIIII
Air conditioner compressor/refrigerantIIIIIIII
Propeller shaft (AWD)IIIIIIII
Exhaust systemIIIIIIII
Brake fluidIIII
Fuel tank air filter ‡ 2IIII
Parking brake (foot type)IIII
Vapor hose and fuel filler capIIII
Cooling SystemIII
Fuel lines, fuel hoses and connectionsII
Rear axle oil (AWD)II
Transfer case oil (AWD)3II
Valve clearance4I
Drive belts (First 60,000 miles, then every 15,000 miles)5I
SORENTO NORMAL MAINTENANCE SCHEDULE P=Perform • R=Replace • I=Inspect†
* See the Owner’s Manual for complete maintenance schedule† And, if necessary, adjust, correct, clean or replace‡ If equipped1. If TOP TIER detergent gasoline is not available, one bottle of additive is recommended. Additives are available from your authorized Kia dealer along with information on how to use them. Do not mix other additives2. Both the fuel filter & fuel tank air filter are generally considered to be maintenance free, depending on fuel quality
being used. However, periodic inspection is recommended. If your vehicle is having issues like fuel flow restriction, power surging, loss of power, difficulty starting, etc., replace the fuel filter immediately and consult an authorized Kia dealer for service.3. Transfer case oil and rear axle oil should be changed anytime they have been submerged in water4. Inspect for excessive tappet noise and/or engine vibration and adjust if necessary5. The drive belt should be replaced when cracks occur or tension is reduced excessively
See your Owner’s Manual for more details and complete maintenance information, including severe maintenance schedule. Warranty may be voided if maintenance schedule is not followed.
© 2019 Kia Motors America, Inc. All rights reserved. Part Number: UX-200-PS-004 R1Consumer - Roadside Assistance†17: 1-800-333-4KIA (4542)
Check your Maintenance Schedule or schedule an appointment with a dealer using your UVO link account by logging into your Kia Access with UVO App or your account on https://owners.kia.com/ ( Vehicles equipped with UVO only – See page 24 for setup information)
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