
4
Subject to the other terms and conditions of this limited warranty manual, Kia Motors America, Inc. (“Kia”) warrants that it will arrange for an Authorized EV Kia Dealer at locations of its choice to provide for the repair of your vehicle if it fails to function properly during normal use. An authorized EV Kia Dealer will remedy such failures to function properly at Kia’s expense, if you present your vehicle to such a service facility during its normal operating hours, provide sufficient information to permit a proper identification and diagnosis of the failure to function, and permit the facility adequate time to perform the necessary repair. As this obligation is subject to the terms, conditions and limitations of this manual, you should refer to the manual to understand which repairs and replacements are covered by this warranty and how to locate an Authorized EV Kia Dealer. (See pg.12 for reference in locating an Authorized EV Kia Dealer). When an Authorized EV Kia Dealer makes necessary repairs pursuant to the warranty, it may do so using parts that are new, repaired, remanufactured, reconditioned, or otherwise authorized by Kia. These parts will be covered by the terms and conditions of the Replacement Parts and Accessories Limited Warranty. If an Authorized EV Kia Dealer declines or fails to carry out a proper repair or replacement covered by this limited warranty without charge to you, Kia will (a) determine if the repair or replacement requested by you is covered by this New Vehicle Limited Warranty and, if so, (b) obtain cooperation from an Authorized EV Kia Dealer to
conduct such repair or replacement without charge to you. However, Kia’s obligation to do (a) and (b) requires you to contact the Kia Consumer Assistance Center and provide all materials needed by them to carry out those obligations to you. The Center can be contacted at the address or phone number provided in the Kia Owner Satisfaction and Assistance Section of this manual, or can also be found at the Kia website at http://www.kia.com.
Parts replaced under any warranties in the Manual
become the property of Kia.
1. The Warranty Period
The New Vehicle Limited Warranty is divided into various warranty periods. For the purpose of all warranties contained in this Manual (other than warranties on replacement parts or accessories installed after the Kia Vehicle was placed into use), the warranty period begins on the Date of First Service. “Date of First Service” means the first date the Kia Vehicle is delivered to the first retail purchaser, is leased or is placed into service as a company vehicle use (e.g., as a demonstrator, rental or fleet vehicle), whichever is earliest. Moreover, whenever this manual refers to a warranty period of months/miles, it means whichever comes first. Any remaining portion of any warranty, except the 120 months/100,000 miles Power Train (Original
What is Covered
New Vehicle Limited Warranty
New Vehicle Limited Warranty
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5
Owner) warranty, is fully transferable to subsequent owners.
2. Warranty Coverage
• Basic Warranty Coverage
Except as limited or excluded below, all components of your new Kia Vehicle are covered for 60 months/60,000 miles from the Date of First Service,
whichever comes first (Basic Limited Warranty Coverage). This Warranty does not cover wear and maintenance items, or those items excluded elsewhere in the Manual. See “Exceptions” and “What is Not Covered.”
• Power Train Coverage
For Original Owners (defined below), the Power Train Limited Warranty begins upon expiration of the 60 months/60,000 miles Basic Limited Warranty Coverage, and will continue to cover the following components up to 120 months or 100,000 miles from the Date of First Service, whichever comes first. It does not cover normal wear and tear, maintenance, or those items excluded elsewhere in this manual. See “Exceptions” and “What is Not Covered.”
The items covered by the Power Train Limited
Warranty include:
- In the Drivetrain section: Drive shaft (excluding
rubber boot), final drive housing, internal parts,
universal joints, bearings, seals, gaskets.
• Electric Vehicle (EV) System Warranty
The EV System Warranty coverage period is 120 months or 100,000 miles from the Date of First Service, whichever comes first, and applies to the following EV System components: Electric Motor, Gear Drive Unit, Battery pack (“EV Battery), Electric Power Control Unit (EPCU), On Board Charger (OBC), and all internal parts. The EV System Warranty does not cover any other electrical components in the vehicle, such as (but not limited to) the traditional 12 volt car battery, alternator, or other starter components. See "Exceptions" and "What is Not Covered."
• Original Owner
An Original Owner is defined as the first retail purchaser or lessee of the Kia Vehicle who takes delivery of the Kia Vehicle on its Date of First
Service. If the Kia Vehicle was first placed in service as a lease vehicle, and the lessee purchases the vehicle at the end of the lease, the 120 months/100,000 miles Power Train Limited Warranty remains in effect. The Power Train Limited Warranty is not transferable to subsequent owners.
New Vehicle Limited Warranty
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13
New Vehicle Limited Warranty
THE DURATION OF ALL IMPLIED WARRANTIES,
IF ANY, INCLUDING BUT NOT LIMITED TO THE
WARRANTIES OF MERCHANTABILITY AND
FITNESS, ARE LIMITED RESPECTIVELY TO THE
DURATION OF THESE EXPRESS WARRANTIES.
THESE WARRANTIES ARE GIVEN IN LIEU OF
ALL OTHER EXPRESSED WARRANTIES (EXCEPT
ANY SET FORTH SEPARATELY IN THIS
MANUAL) ON THE PART OF KIA MOTORS
AMERICA, INC. OR THE AUTHORIZED EV KIA
DEALER SELLING YOUR KIA VEHICLE. NO
DEALER, OR ANY AGENT OR EMPLOYEE
THEREOF, OR ANY OTHER PERSON, IS
AUTHORIZED TO EXTEND OR ENLARGE THESE
WARRANTIES. KIA MOTORS AMERICA, INC.
SHALL NOT BE LIABLE FOR ANY ECONOMIC
LOSS, INCIDENTAL, SPECIAL, CONSEQUENTIAL,
OR EXEMPLARY DAMAGES, OR ANY SERVICE
NOT EXPRESSLY PROVIDED FOR HEREIN.
Some states do not allow limitations on how long an
implied warranty lasts or the exclusion or limitation of
incidental or consequential damages, so the above
limitations or exclusion may not apply to you.
This warranty gives you specific legal rights, and you
may have other rights which vary from state to state.
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14
Subject to the other terms and conditions of this limited
warranty manual, Kia Motors America, Inc. (“Kia”)
warrants that it will arrange for an Authorized EV Kia
Dealer at locations of its choice to provide for the repair of
your vehicle if it fails to function properly during normal
use. Such service facilities will remedy such failures to
function properly at KMA’s expense, if you present your
vehicle to such a service facility during its normal operating
hours, provide sufficient information to permit a proper
identification and diagnosis of the failure to function, and
permit the facility adequate time to perform the necessary
repair. As this obligation is subject to the terms, conditions
and limitations of this Manual, you should refer to the
manual to understand which repairs and replacements are
covered by this warranty. If an Authorized EV Kia Dealer
declines or fails to carry out a proper repair or replacement
of a factory installed part covered by this limited warranty
without charge to you, Kia will (a) determine if the repair or
replacement requested by you is covered by this Anti-
Perforation Limited Warranty and, if so, (b) obtain
cooperation from an Authorized EV Kia Dealer to conduct
such repair or replacement without charge to you. However,
Kia’s obligation to do (a) and (b) requires you to contact the
Kia Consumer Assistance Center and provide all materials
needed by them to carry out those obligations to you. The
Center can be contacted at the address or phone number
provided in the Kia Owner Satisfaction and Assistance
Section of this manual, or can also be found at the Kia
website at http://www.kia.com.
1. Warranty Period
The warranty period is for the first 60 months/100,000
miles from the date of first retail delivery or when it is
first put into service, whichever comes first.
2. What is Not Covered
• Any perforation due to corrosion of the Kia Vehicle
which is caused by industrial fallout, accident,
damage, abuse, vehicle modifications or damaging
or corrosive cargo in the Kia Vehicle.
• Any surface corrosion of the Kia Vehicle which does
not result in perforation, such as that caused
typically by sand, salt, hail or stones.
• Any perforation due to corrosion of a part of the Kia
Vehicle which is not a body sheet metal panel. As
used herein, “body sheet metal panel” specifically
excludes all parts which are components of the
exhaust system of the Kia Vehicle.
• Defects or damage resulting from the use of parts
not sold or approved by Kia including the resultant
damage to associated parts or systems.
• Any perforation due to corrosion of the Kia Vehicle
caused in whole or in part by a failure to maintain
Anti-Perforation Limited Warranty
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16Replacement Parts and Accessories Limited Warranty
Subject to the other terms and conditions of this limited
warranty manual, Kia Motors America, Inc. (“Kia”)
warrants that it will arrange for an Authorized EV Kia
Dealer at locations of its choice to provide for the repair
of your vehicle if it fails to function properly during
normal use. An authorized EV Kia Dealer will remedy
such failures to function properly at Kia’s expense, if
you present your vehicle to such a service facility during
its normal operating hours, provide sufficient
information to permit a proper identification and
diagnosis of the failure to function, and permit the
facility adequate time to perform the necessary repair. As
this obligation is subject to the terms, conditions and
limitations of this manual, you should refer to the
manual to understand which repairs and replacements
are covered by this warranty. When an Authorized EV
Kia Dealer makes necessary repairs pursuant to the
warranty, it may do so using parts that are new, repaired,
remanufactured, reconditioned, or otherwise authorized
by Kia. These parts will be covered by the terms and
conditions of the Replacement Parts and Accessories
Limited Warranty. If an Authorized EV Kia Dealer
declines or fails to carry out a proper repair or
replacement covered by this limited warranty without
charge to you, Kia will (a) determine if the repair or
replacement requested by you is covered by
Replacement Parts and Accessories Limited Warranty
and, if so, (b) obtain cooperation from an Authorized EV
Kia Dealer to conduct such repair or replacement
without charge to you. However, Kia’s obligation to do
(a) and (b) requires you to contact the Kia Consumer
Assistance Center and provide all materials needed by
them to carry out those obligations to you. The Center
can be contacted at the address or phone number
provided in the Kia Owner Satisfaction and Assistance
Section of this manual, or can also be found at the Kia
website at http://www.kia.com.
This warranty covers Kia Genuine new or
remanufactured replacement parts and Kia Accessories
supplied from Kia Motors America, Inc. and sold by an
Authorized EV Kia Dealer. This includes Kia
Accessories installed by an Authorized EV Kia Dealer
or Kia Motors America, Inc. prior to the retail delivery
of a new Kia Vehicle.
If a covered replacement part or accessory was installed
by anyone other than an Authorized EV Kia Dealer, the
replacement part or accessory will be repaired or
Replacement Parts and Accessories Limited Warranty
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19
Replacement Parts and
Accessories Limited Warranty
• Replacement parts or accessories used in
applications for which they are not designed.
• Replacement parts or accessories installed
improperly by other than an Authorized EV Kia
Dealer or Kia.
• Any replacement part or accessory without
proof of purchase or replacement date.
• Non-Kia replacement parts or accessories which
an Authorized EV Kia Dealer may sell or install
on your Kia Vehicle.
To Get Warranty Service
You must take your Kia Vehicle, along with this
manual and proof of purchase or replacement date,
to an Authorized EV Kia Dealer in the United
States during its normal service hours. (See pg.12
for reference in locating an Authorized EV Kia
Dealer). If you have any questions or need
assistance regarding this warranty, refer to “When
You Need to Talk to Kia” starting on Page 24.
Limited Liability
The liability of Kia Motors America, Inc. under
this warranty is limited solely to the repair or
replacement of Kia-supplied parts, defective in
materials or workmanship, by an Authorized EV
Kia Dealer at its place of business, and specifically
does not include any expense of or related to
transportation to such a dealer or payment for loss
of use of the Kia Vehicle during warranty repairs.
Other Terms
The “Other Terms” stated on Page 12 in the New
Vehicle Limited Warranty also apply to this
warranty.
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24When you need to talk to Kia and Roadside Assistance
To Our Consumer
This section contains information about Kia’s Roadside
Assistance Program, contacting Kia Motors America and
the BBB AUTO LINE. Please review the procedures on
the next few pages. They are provided to help resolve
any concerns you may have with your vehicle or
dealership. Feel free to contact us at any time.
Also included are basic requirements established by your
state regarding Lemon Laws for your reference.
ROADSIDE ASSISTANCE PROGRAM
As an added consumer benefit, Roadside Assistance is
provided on all new 2020 Kia Vehicles from the date the
vehicle is delivered to the first retail buyer or otherwise
put into use (in-service date), whichever is earlier, for a
period of 60 months or 60,000 miles, whichever is
earlier, subject to the terms, conditions and exclusions
set forth in this manual.
More information regarding the services available under
Kia’s Roadside Assistance program is available in your
Kia Vehicle’s Owner’s Manual. These services generally
include:
• Towing to the nearest authorized Kia dealer or an
alternative service location in the event of a
warranty-related disablement
• Flat tire assistance*
• Jump start assistance*
• Lock-out assistance* (excludes reimbursement for
replacement of any missing, lost or damaged keys)
• Trip interruption expense benefits in the event a
warranty-related disablement occurs more than 150
miles from home and the repairs require more than
24 hours to complete (limited to $100 per day for a
maximum of 3 days per incident) NOTE: Fleet
vehicles are excluded from reimbursement under
Kia’s Trip Interruption Policy.
* Roadside Services are limited to a maximum of $75
per occurrence.
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25
When you need to talk to Kia and Roadside Assistance
Kia’s toll free Roadside Assistance hot line is staffed 24
hours a day, 365 days a year and is accessible by dialing
1-800-333-4 KIA (4542). Please note that you must
provide your Vehicle Identification Number (VIN) to
verify coverage at the time of your call. The VIN can be
found on the dash of your vehicle on the driver’s side, on
the door jamb of the driver’s door, on your vehicle’s
registration or proof of insurance card.
Kia Motors America reserves the right to limit or deny
services or other benefits to any owner or driver when, in
Kia Motors America's judgment, the claims and/or
service requests are excessive in frequency or type of
occurrence.
The following is not covered under Roadside Assistance:
■
Any Kia vehicle that has ever been or should be issued
a “Salvage” title or similar "branded" title under any
state's law or has been declared a "total loss" or
equivalent by a financial institution or insurance
company.
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