2020 JEEP GRAND CHEROKEE four wheel drive

Recreational Towing — Quadra–Trac
II/Quadra–Drive II Four-Wheel Drive
Models
The transfer case must be shifted into NEU-
TRAL (N) and the transmission must be in
PARK for recreational towing. The NEUTRAL
(N) selection button is adjacent to the trans-
fer case selector switch. Shifts into and out of
transfer case NEUTRAL (N) can take place
with the selector switch in any mode position.
CAUTION!
• DO NOT dolly tow any 4WD vehicle.
Towing with only one set of wheels on
the ground (front or rear) will cause
severe transmission and/or transfer case
damage. Tow with all four wheels either
ON the ground, or OFF the ground (using
a vehicle trailer).
• Tow only in a forward direction. Towing
this vehicle backwards can cause severe
damage to the transfer case.
• The transmission must be in PARK for
recreational towing.
CAUTION!
• Before recreational towing, perform the
procedure outlined under “Shifting into
NEUTRAL (N)” to be certain that the
transfer case is fully in NEUTRAL (N).
Otherwise, internal damage will result.
• Towing this vehicle in violation of the
above requirements can cause severe
transmission and/or transfer case dam-
age. Damage from improper towing is
not covered under the New Vehicle Lim-
ited Warranty.
• Do not use a bumper-mounted clamp-on
tow bar on your vehicle. The bumper
face bar will be damaged.
Shifting Into NEUTRAL (N)
WARNING!
You or others could be injured or killed if
you leave the vehicle unattended with the
transfer case in the NEUTRAL (N) position
without first fully engaging the parking
brake. The transfer case NEUTRAL (N)
position disengages both the front and rear
WARNING!
driveshafts from the powertrain and will
allow the vehicle to roll, even if the trans-
mission is in PARK. The parking brake
should always be applied when the driver
is not in the vehicle.
Use the following procedure to prepare your
vehicle for recreational towing.
CAUTION!
It is necessary to follow these steps to be
certain that the transfer case is fully in
NEUTRAL (N) before recreational towing
to prevent damage to internal parts.
1. Bring the vehicle to a complete stop on
level ground, with the engine running.
2. Press and hold the brake pedal.
3. Shift the transmission into NEUTRAL.
4. If vehicle is equipped with Quadra-Lift air
suspension, ensure the vehicle is set to
Normal Ride Height.
STARTING AND OPERATING
200

5. Using a ballpoint pen or similar object,
push and hold the recessed transfer case
NEUTRAL (N) button (located by the se-
lector switch) for four seconds. The light
behind the N symbol will blink, indicating
shift in progress. The light will stop blink-
ing (stay on solid) when the shift to NEU-
TRAL (N) is complete. A “FOUR WHEEL
DRIVE SYSTEM IN NEUTRAL” message
will appear in the instrument cluster.
6. After the shift is completed and the NEU-
TRAL (N) light stays on, release the NEU-
TRAL (N) button.
7. Shift the transmission into REVERSE.8. Release the brake pedal for five seconds
and ensure that there is no vehicle
movement.
9. Press and hold the brake pedal. Shift the
transmission back into NEUTRAL.
10. Firmly apply the parking brake.
11. With the transmission and transfer case
in NEUTRAL, push and hold the EN-
GINE START/STOP button until the en-
gine turns off.
12. Place the transmission gear selector in
PARK. Release the brake pedal.
13. Push the ENGINE STOP/START button
twice (without pressing the brake pedal),
to turn the ignition to the OFF mode.
14. Attach the vehicle to the tow vehicle
using a suitable tow bar.
15. Release the parking brake.
16. Turn the ignition to the ON/RUN posi-
tion, but do not start the engine.
17. Confirm that the steering column is
unlocked.18. Disconnect the negative battery cable,
and secure it away from the negative
battery post.
NOTE:
Disconnecting your vehicle battery will
erase radio presets and may affect other
vehicle settings. It may also trigger vari-
ous fault codes, causing MIL illumination
when the battery is reconnected.
NOTE:
• Steps 1 through 4 are requirements that
must be met before pushing the NEUTRAL
(N) button, and must continue to be met
until the shift has been completed. If any of
these requirements are not met before
pushing the NEUTRAL (N) button or are no
longer met during the shift, then the NEU-
TRAL (N) indicator light will flash continu-
ously until all requirements are met or until
the NEUTRAL (N) button is released.
• The ignition must be in the ON/RUN mode
for a shift to take place and for the position
indicator lights to be operable. If the igni-
tion is not in the ON/RUN mode, the shift
will not take place and no position indicator
lights will be on or flashing.
NEUTRAL (N) Switch
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Towing ConditionWheels OFF The
GroundTwo-Wheel Drive ModelsFour-Wheel Drive
Models Without
4WD LOW RangeFour-Wheel Drive Models With 4WD LOW
Range
Flat Tow NONEIf transmission is operable:
•
Transmission in NEUTRAL
• 30 mph (48 km/h) max speed
• 30 miles (48 km) max distanceNOT ALLOWEDSee instructions in “Recreational Towing”
•
Transmission in PARK
• Transfer case in NEUTRAL (N)
• Tow in forward direction
• Ignition in ACC or ON/RUN mode (or
disconnect negative battery cable)
Wheel Lift Or Dolly
To wFrontNOT ALLOWED NOT ALLOWED
Rear OKNOT ALLOWED NOT ALLOWED
On Trailer ALL BEST METHOD OK BEST METHOD
Proper towing or lifting equipment is required
to prevent damage to your vehicle. Use only
tow bars and other equipment designed for
this purpose, following equipment manufac-
turer’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing
device to main structural members of the
vehicle, not to bumpers or associated brack-
ets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, de-
frosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC
mode.If the vehicle's battery is discharged, refer to
“Manual Park Release” in this section for
instructions on shifting the transmission out
of PARK for towing.
CAUTION!
• Do not use sling type equipment when
towing. Vehicle damage may occur.
• When securing the vehicle to a flat bed
truck, do not attach to front or rear
suspension components. Damage to
your vehicle may result from improper
towing.
CAUTION!
• If the vehicle being towed requires steer-
ing, the ignition switch must be in the
ACC or ON/RUN mode, not in the LOCK/
OFF mode.
NOTE:
SRT vehicles and 4WD models without 4WD
LOW range should only be towed with all four
wheelsOFFthe ground.
IN CASE OF EMERGENCY
232

Without The Key Fob
Special care must be taken when the vehicle
is towed with the ignition in the LOCK/OFF
mode. The only approved method of towing
without the key fob is with a flatbed truck.
Proper towing equipment is necessary to pre-
vent damage to the vehicle.
Two-Wheel Drive Models
The manufacturer recommends towing your
vehicle with all four wheelsOFFthe ground
using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, the vehicle may be
towed (with rear wheels on the ground) under
the following conditions:
• The transmission must be in NEUTRAL.
Refer to "Manual Park Release" in this sec-
tion for instructions on shifting the trans-
mission to NEUTRAL when the engine is
off.
• The towing speed must not exceed 30 mph
(48 km/h).
• The towing distance must not exceed
30 miles (48 km).If the transmission is not operable, or the
vehicle must be towed faster than 30 mph
(48 km/h) or farther than 30 miles (48 km),
tow with the rear wheelsOFFthe ground.
Acceptable methods are to tow the vehicle on
a flatbed, or with the front wheels raised and
the rear wheels on a towing dolly, or (when
using a suitable steering wheel stabilizer to
hold the front wheels in the straight position)
with the rear wheels raised and the front
wheels on the ground.
CAUTION!
• Towing faster than 30 mph (48 km/h) or
farther than 30 miles (48 km) with rear
wheels on the ground can cause severe
transmission damage. Damage from im-
proper towing is not covered under the
New Vehicle Limited Warranty.
Four-Wheel Drive Models
The manufacturer recommends towing with
all wheelsOFFthe ground. Acceptable meth-
ods are to tow the vehicle on a flatbed or with
one end of vehicle raised and the opposite
end on a towing dolly.
If flatbed equipment is not available, and the
transfer case is operable, vehicles may be
towed (in the forward direction, withALL
wheels on the ground),IFthe transfer case is
in NEUTRAL (N) and the transmission is in
PARK. Refer to “Recreational Towing” in
“Starting And Operating” in the Owner’s
Manual for detailed instructions.
Vehicles equipped with a single-speed trans-
fer case have no NEUTRAL position, and
thereforemustbe towed with all four wheels
OFFthe ground.
CAUTION!
• Front or rear wheel lifts must not be used
(if the remaining wheels are on the
ground). Internal damage to the trans-
mission or transfer case will occur if a
233

Mileage or time passed (whichever comes first)7,500
15,000
22,500
30,000
37,500
45,000
52,500
60,000
67,500
75,000
82,500
90,000
97,500
105,000
112,500
120,000
127,500
135,000
142,500
150,000
Or Months: 12 24 36 48 60 72 84 96 108 120 132 144 156 168 180 192 204 216 228 240
Kilometers or time passed (whichever comes
first):
12,000
24,000
36,000
48,000
60,000
72,000
84,000
96,000
108,000
120,000
132,000
144,000
156,000
168,000
180,000
192,000
204,000
216,000
228,000
240,000
Adjust parking brake on vehicles equipped
with four-wheel disc brakes.XXXXX
Replace engine air cleaner filter.XXXXX
Replace spark plugs *XX
Replace accessory drive belt(s).X
Flush and replace the engine coolant at
120 months or 240,000 km whichever
comes first.XX
Inspect or change the transfer case fluid if
using your vehicle for any of the following:
police, taxi, fleet, or frequent trailer towing.XXX
Change Transfer Case Fluid. X X
Inspect and replace PCV valve if neces-
sary.***X
* The spark plug change interval is mileage
based only, yearly intervals do not apply.
** DOT 4 brake fluid is time based only;
mileage intervals do not apply.*** This maintenance is recommended by
the manufacturer to the owner, but is not
required to maintain emissions warranty.WARNING!
• You can be badly injured working on or
around a motor vehicle. Do only service
work for which you have the knowledge
and the right equipment. If you have any
239

Miles:6,000
12,000
18,000
24,000
30,000
36,000
42,000
48,000
54,000
60,000
66,000
72,000
78,000
84,000
90,000
96,000
102,000
108,000
114,000
120,000
126,000
132,000
138,000
144,000
150,000
Or Months: 6 12 18 24 30 36 42 48 54 60 66 72 78 84 90 96 102 108 114 120 126 132 138 144 150
Or Kilometers:
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
160,000
170,000
180,000
190,000
200,000
210,000
220,000
230,000
240,000
250,000
Change the engine oil and engine oil filter.
(****)XXXXXXXX XXXXXXXXXXXXXXXXX
Rotate the tires, rotate at the first sign of ir-
regular wear, even if it occurs before sched-
uled maintenance.XXXXXXXXXXXXXXXXXXXXXXXXX
If using your vehicle for any of the following:
dusty or off-road conditions. Inspect the en-
gine air cleaner filter; replace if necessary.XXXX XXXXXXXX
Inspect the brake linings; replace if neces-
sary.XXXX XXXXXXXX
Inspect the CV joints.XXXX XXXXXXXX
Inspect the exhaust system.XXXX XXXXXXXX
Visually inspect condition of: exterior body-
work, underbody protection, pipes and hoses
(exhaust - fuel system - brakes), rubber ele-
ments (boots, sleeves, bushings, etc.).XXXX XXXXXXXX
Adjust the parking brake on vehicles
equipped with four wheel disc brakes.X XXXX
Drain the transfer case and refill. X X X X X
Inspect the accessory drive belt replace if
necessary.XX
Replace accessory drive belt.X
SERVICING AND MAINTENANCE
242

WARNING!
Overloading of your tires is dangerous.
Overloading can cause tire failure, affect
vehicle handling, and increase your stop-
ping distance. Use tires of the recom-
mended load capacity for your vehicle.
Never overload them.
Radial Ply Tires
WARNING!
Combining radial ply tires with other types
of tires on your vehicle will cause your
vehicle to handle poorly. The instability
could cause a collision. Always use radial
ply tires in sets of four. Never combine
them with other types of tires.
Tire Repair
If your tire becomes damaged, it may be
repaired if it meets the following criteria:
• The tire has not been driven on when flat.
• The damage is only on the tread section of
your tire (sidewall damage is not repair-
able).• The puncture is no greater thana¼ofan
inch (6 mm).
Consult an authorized tire dealer for tire re-
pairs and additional information.
Damaged Run Flat tires, or Run Flat tires that
have experienced a loss of pressure should be
replaced immediately with another Run Flat
tire of identical size and service description
(Load Index and Speed Symbol). Replace the
tire pressure sensor as well as it is not de-
signed to be reused.Run Flat Tires — If Equipped
Run Flat tires allow you the capability to drive
50 miles (80 km) at 50 mph (80 km/h) after
a rapid loss of inflation pressure. This rapid
loss of inflation is referred to as the Run Flat
mode. A Run Flat mode occurs when the tire
inflation pressure is of/or below 14 psi
(96 kPa). Once a Run Flat tire reaches the
run flat mode it has limited driving capabili-
ties and needs to be replaced immediately. A
Run Flat tire is not repairable. When a run flat
tire is changed after driving with underin-flated tire condition, please replace the TPM
sensor as it is not designed to be reused when
driven under run flat mode (14 psi (96 kPa))
condition.
NOTE:
TPM Sensor must be replaced after driving
the vehicle on a flat tire condition.
It is not recommended driving a vehicle
loaded at full capacity or to tow a trailer while
a tire is in the run flat mode.
See the tire pressure monitoring section for
more information.Tire Spinning
When stuck in mud, sand, snow, or ice con-
ditions, do not spin your vehicle's wheels
above 30 mph (48 km/h) or for longer than
30 seconds continuously without stopping.
Refer to “Freeing A Stuck Vehicle” in “In
Case Of Emergency” for further information.
WARNING!
Fast spinning tires can be dangerous.
Forces generated by excessive wheel
265

cators” in this section. Refer to the Tire and
Loading Information placard or the Vehicle
Certification Label for the size designation of
your tire. The Load Index and Speed Symbol
for your tire will be found on the original
equipment tire sidewall.
It is recommended to replace the two front
tires or two rear tires as a pair. Replacing just
one tire can seriously affect your vehicle’s
handling. If you ever replace a wheel, make
sure that the wheel’s specifications match
those of the original wheels.
It is recommended you contact an authorized
tire dealer or original equipment dealer with
any questions you may have on tire specifica-
tions or capability. Failure to use equivalent
replacement tires may adversely affect the
safety, handling, and ride of your vehicle.
WARNING!
• Do not use a tire, wheel size, load rating,
or speed rating other than that specified
for your vehicle. Some combinations of
unapproved tires and wheels may
change suspension dimensions and per-
WARNING!
formance characteristics, resulting in
changes to steering, handling, and brak-
ing of your vehicle. This can cause un-
predictable handling and stress to steer-
ing and suspension components. You
could lose control and have a collision
resulting in serious injury or death. Use
only the tire and wheel sizes with load
ratings approved for your vehicle.
• Never use a tire with a smaller load index
or capacity, other than what was origi-
nally equipped on your vehicle. Using a
tire with a smaller load index could re-
sult in tire overloading and failure. You
could lose control and have a collision.
• Failure to equip your vehicle with tires
having adequate speed capability can
result in sudden tire failure and loss of
vehicle control.
CAUTION!
Replacing original tires with tires of a
different size may result in false speedom-
eter and odometer readings.
Tire Types
All Season Tires — If Equipped
All Season tires provide traction for all sea-
sons (Spring, Summer, Fall, and Winter).
Traction levels may vary between different all
season tires. All season tires can be identified
by the M+S, M&S, M/S or MS designation on
the tire sidewall. Use all season tires only in
sets of four; failure to do so may adversely
affect the safety and handling of your vehicle.
Summer Or Three Season Tires — If
Equipped
Summer tires provide traction in both wet
and dry conditions, and are not intended to
be driven in snow or on ice. If your vehicle is
equipped with Summer tires, be aware these
tires are not designed for Winter or cold
driving conditions. Install Winter tires on your
vehicle when ambient temperatures are less
than 40°F (5°C) or if roads are covered with
ice or snow. For more information, contact an
authorized dealer.
Summer tires do not contain the all season
designation or mountain/snowflake symbol
on the tire sidewall. Use Summer tires only in
267