2020 JEEP GRAND CHEROKEE four wheel drive

the AHRs have deployed. The head restraint
must be reset into the original position to best
protect the occupant for all types of colli-
sions. An authorized FCA dealer must reset
the AHRs on the driver’s and front passen-
ger’s seat before driving. Personally attempt-
ing to reset the AHRs may result in damage to
the AHRs that could impair their function.
WARNING!
Deployed AHRs are not able to best protect
you in all types of collisions. Have de-
ployed AHRs reset by an authorized dealer
immediately.
Supplemental Restraint Systems (SRS)
Some of the safety features described in this
section may be standard equipment on some
models, or may be optional equipment on
others. If you are not sure, ask an authorized
dealer.
The air bag system must be ready to protect
you in a collision. The Occupant Restraint
Controller (ORC) monitors the internal cir-
cuits and interconnecting wiring associatedwith the electrical Air Bag System Compo-
nents. Your vehicle may be equipped with the
following Air Bag System Components:
Air Bag System Components
• Occupant Restraint Controller (ORC)
• Air Bag Warning Light
• Steering Wheel and Column
• Instrument Panel
• Knee Impact Bolsters
• Driver and Front Passenger Air Bags
• Seat Belt Buckle Switch
• Supplemental Side Air Bags
• Supplemental Knee Air Bags
• Front and Side Impact Sensors
• Seat Belt Pretensioners
Air Bag Warning Light
The ORC monitors the readiness of the
electronic parts of the air bag system when-
ever the ignition switch is in the START orON/RUN position. If the ignition switch is in
the OFF position or in the ACC position, the
air bag system is not on and the air bags will
not inflate.
The ORC contains a backup power supply
system that may deploy the air bag system
even if the battery loses power or it becomes
disconnected prior to deployment.
The ORC turns on the Air Bag Warning Light
in the instrument panel for approximately
four to eight seconds for a self-check when
the ignition switch is first in the ON/RUN
position. After the self-check, the Air Bag
Warning Light will turn off. If the ORC detects
a malfunction in any part of the system, it
turns on the Air Bag Warning Light, either
momentarily or continuously. A single chime
will sound to alert you if the light comes on
again after initial startup.
The ORC also includes diagnostics that will
illuminate the instrument panel Air Bag
Warning Light if a malfunction is detected
that could affect the air bag system. The
diagnostics also record the nature of the
malfunction. While the air bag system is
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designed to be maintenance free, if any of
the following occurs, have an authorized
dealer service the air bag system immedi-
ately.
• The Air Bag Warning Light does not come
on during the four to eight seconds when
the ignition switch is first in the ON/RUN
position.
• The Air Bag Warning Light remains on after
the four to eight-second interval.
• The Air Bag Warning Light comes on inter-
mittently or remains on while driving.
NOTE:
If the speedometer, tachometer, or any en-
gine related gauges are not working, the Oc-
cupant Restraint Controller (ORC) may also
be disabled. In this condition the air bags
may not be ready to inflate for your protec-
tion. Have an authorized dealer service the
air bag system immediately.
WARNING!
Ignoring the Air Bag Warning Light in your
instrument panel could mean you won’t
WARNING!
have the air bag system to protect you in a
collision. If the light does not come on as a
bulb check when the ignition is first
turned on, stays on after you start the
vehicle, or if it comes on as you drive, have
an authorized dealer service the air bag
system immediately.
Redundant Air Bag Warning Light
If a fault with the Air Bag Warning Light is
detected, which could affect the Supplemen-
tal Restraint System (SRS), the Redundant
Air Bag Warning Light will illuminate on the
instrument panel. The Redundant Air Bag
Warning Light will stay on until the fault is
cleared. In addition, a single chime will
sound to alert you that the Redundant Air Bag
Warning Light has come on and a fault has
been detected. If the Redundant Air Bag
Warning Light comes on intermittently or
remains on while driving have an authorized
dealer service the vehicle immediately.For additional information regarding the Re-
dundant Air Bag Warning Light refer to “Get-
ting To Know Your Instrument Panel” section
of this manual.
Front Air Bags
This vehicle has front air bags and lap/
shoulder belts for both the driver and front
passenger. The front air bags are a supple-
ment to the seat belt restraint systems. The
driver front air bag is mounted in the center
of the steering wheel. The passenger front air
bag is mounted in the instrument panel,
above the glove compartment. The words
“SRS AIRBAG” or “AIRBAG” are embossed
on the air bag covers.
SAFETY
118

SPORT MODE — IF
EQUIPPED
Your vehicle is equipped with a Sport Mode
feature. This mode is a configuration set up
for typical enthusiast driving. The engine,
transmission, and steering systems are all set
to their SPORT settings. Sport Mode will
provide improved throttle response and modi-
fied shifting for an enhanced driving experi-
ence, as well the greatest amount of steeringfeel. This mode may be activated and deac-
tivated by pushing the Sport button on the
instrument panel switch bank.
FOUR WHEEL DRIVE
OPERATION
Quadra-Trac I Operating Instructions/
Precautions — If Equipped
The Quadra-Trac I is a single-speed (HI range
only) transfer case, which provides conve-
nient full-time four-wheel drive. No driver
interaction is required. The Brake Traction
Control (BTC) System, which combines stan-
dard ABS and Traction Control, provides re-
sistance to any wheel that is slipping to allow
additional torque transfer to wheels with trac-
tion.
NOTE:
The Quadra-Trac I system is not appropriate
for conditions where 4WD LOW range is rec-
ommended. Refer to “Off-Road Driving Tips”
in “Starting And Operating” in the Owner’s
Manual.
Quadra-Trac II Operating Instructions/
Precautions — If Equipped
The Quadra-Trac II transfer case is fully au-
tomatic in the normal driving 4WD AUTO
mode. The Quadra-Trac II transfer case pro-
vides three mode positions:
• 4WD HI
• NEUTRAL
• 4WD LOW
This transfer case is fully automatic in the
4WD HI mode.
When additional traction is required, the
4WD LOW position can be used to lock the
front and rear driveshafts together and force
the front and rear wheels to rotate at the same
speed. The 4WD LOW position is intended for
loose, slippery road surfaces only. Driving in
the 4WD LOW position on dry, hard-surfaced
roads may cause increased tire wear and
damage to driveline components.
Sport Mode Button
159

When operating your vehicle in 4WD LOW,
the engine speed is approximately three
times that of the 4WD HI position at a given
road speed. Take care not to overspeed the
engine and do not exceed 25 mph (40 km/h).
Proper operation of four-wheel drive vehicles
depends on tires of equal size, type, and
circumference on each wheel. Any difference
will adversely affect shifting and cause dam-
age to the transfer case.
Because four-wheel drive provides improved
traction, there is a tendency to exceed safe
turning and stopping speeds. Do not go faster
than road conditions permit.
WARNING!
You or others could be injured or killed if
you leave the vehicle unattended with the
transfer case in the NEUTRAL position
without first fully engaging the parking
brake. The transfer case NEUTRAL posi-
tion disengages both the front and rear
drive shafts from the powertrain and will
allow the vehicle to roll, even if the trans-
mission is in PARK. The parking brake
WARNING!
should always be applied when the driver
is not in the vehicle.
Shift Positions
For additional information on the appropriate
use of each 4WD system mode position, see
the information below:
4WD AUTO
This range is used on surfaces such as ice,
snow, gravel, sand, and dry hard pavement.
NOTE:
Refer to “Selec-Terrain — If Equipped” fur-
ther on in this section for further information
on the various positions and their intended
usages.
NEUTRAL
This range disengages the driveline from the
powertrain. It is to be used for flat towing
behind another vehicle. Refer to “Recre-
ational Towing” in “Starting And Operating”
for further information.
WARNING!
You or others could be injured or killed if
you leave the vehicle unattended with the
transfer case in the NEUTRAL position
without first fully engaging the parking
brake. The transfer case NEUTRAL posi-
tion disengages both the front and rear
drive shafts from the powertrain and will
allow the vehicle to roll, even if the trans-
mission is in PARK. The parking brake
should always be applied when the driver
is not in the vehicle.
4WD LOW
This range is for low speed four-wheel drive.
It provides an additional gear reduction
which allows for increased torque to be deliv-
ered to both the front and rear wheels while
providing maximum pulling power for loose,
slippery road surfaces only. Do not exceed
25 mph (40 km/h).
NOTE:
Refer to “Selec-Terrain — If Equipped” for
further information on the various positions
and their intended usages.
STARTING AND OPERATING
160

launches, to minimize wheel slippage. If
equipped with air suspension, the default
ride height for Snow is Normal Ride Height
(NRH).
•Auto– Fully automatic full time four-wheel
drive operation can be used on and off road.
Balances traction with seamless steering
feel to provide improved handling and ac-
celeration over two-wheel drive vehicles. If
equipped with air suspension, the level will
change to Normal Ride Height (NRH).
•Sand– Off road calibration for use on low
traction surfaces such as sand or wet grass.
Driveline is maximized for traction. Some
binding may be felt on less forgiving sur-
faces. The electronic brake controls are set
to limit traction control management of
throttle and wheel spin. If equipped with
air suspension, the default ride height for
Sand is Normal Ride Height (NRH).
•Mud– Off road calibration for use on low
traction surfaces such as mud. Driveline is
maximized for traction. Some binding may
be felt on less forgiving surfaces. The elec-
tronic brake controls are set to limit trac-tion control management of throttle and
wheel spin. If equipped with air suspen-
sion, the level will change to Off Road 1.
•Rock– Off road calibration only available in
4WD Low range. The vehicle is raised (if
equipped with Air Suspension) for im-
proved ground clearance. Traction based
tuning with improved steer-ability for use
on high traction off-road surfaces. Use for
low speed obstacles such as large rocks,
deep ruts, etc. If equipped with air suspen-
sion, the vehicle level will change to Off-
Road 2. If the Selec-Terrain switch is in
ROCK mode, and the transfer case is
switched from 4WD Low to 4WD High, the
Selec-Terrain system will return to AUTO.
NOTE:
Activate the Hill Descent Control or Selec
Speed Control for steep downhill control. See
“Electronic Brake Control System” in this
section for further information.Instrument Cluster Display Messages
When the appropriate conditions exist, a
message will appear in the instrument clus-
ter. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
SELEC-TRACK — IF
EQUIPPED (SRT)
Description
Selec-Track combines the capabilities of the
vehicle control systems, along with driver
input, to provide the best performance for all
terrains.
Rotate the Selec-Track knob to select the
desired mode.
Selec-Track Switch
STARTING AND OPERATING
168

Refer to “SRT Drive Modes” in the “Multime-
dia” section in your Owner’s Manual for fur-
ther information.
Selec-Track consists of the following posi-
tions:
•Sport– Dry weather, on-road calibration.
Performance based tuning that provides a
rear wheel drive feel but with improved
handling and acceleration over a two-wheel
drive vehicle. This feature will reset to
AUTO on an ignition cycle.
•Snow– Tuning set for additional stability in
inclement weather. Use on and off road on
loose traction surfaces such as snow. This
feature will reset to AUTO upon an ignition
cycle.
•Auto– Fully automatic full time four-wheel
drive operation can be used on and off road.
Balances traction with seamless steering
feel to provide improved handling and ac-
celeration over two-wheel drive vehicles.•Track– Track road calibration for use on
high traction surfaces. Driveline is maxi-
mized for traction. Some binding may be
felt on less forgiving surfaces. This feature
will reset to AUTO on an ignition cycle.
•To w– Use this mode for towing and hauling
heavy loads. Vehicle suspension will go to
sport mode. Trailer sway control is enabled
in the ESC system. This feature will reset to
AUTO upon an ignition cycle.
Custom
This mode allows the driver to create a cus-
tom vehicle configuration that is saved for
quick selection of favorite settings. The sys-
tem will return to AUTO mode when the
ignition switch is cycled from RUN to OFF to
RUN, if this mode is selected. While in Cus-
tom Mode the Stability, Transmission, Steer-
ing, Suspension, all-wheel drive set up, and
Paddle shifter settings may be configured
through the custom mode set-up.
NOTE:
Refer to “SRT Drive Modes” in the “Multime-
dia” section in your Owner’s Manual for fur-
ther information.
Active Damping System
This vehicle is equipped with an electronic
controlled damping system. This system re-
duces body roll and pitch in many driving
situations including cornering, acceleration
and braking. There are 3 modes:
•Street Mode(Available in terrain positions
AUTO, SNOW and CUSTOM.) — Used dur-
ing highway speeds where a touring sus-
pension feel is desired.
•Sport Mode(Available in terrain positions
AUTO, SPORT, CUSTOM and TOW.) — Pro-
vides a firm suspension for better handling.
•Track Mode(Available in terrain positions
AUTO, TRACK and CUSTOM.) — Provides
a full firm suspension for an aggressive
track experience.
Refer to “SRT Drive Modes” in the “Multime-
dia” section in your Owner’s Manual for fur-
ther information.
169

RECREATIONAL TOWING
(BEHIND MOTORHOME,
ETC.)
Towing This Vehicle Behind Another
Vehicle
Towing Condition Wheels OFF The Ground Two-Wheel Drive ModelsFour-Wheel Drive Models
Without 4-LO RangeFour-Wheel Drive Models With 4-LO Range
Flat Tow NONE NOT ALLOWED NOT ALLOWEDSee Instructions
•
Transmission in PARK
• Transfer case in NEUTRAL (N)
• Tow in forward direction
• Disconnect negative battery cable
Dolly Tow FrontNOT ALLOWED NOT ALLOWED NOT ALLOWED
Rear OKNOT ALLOWED NOT ALLOWED
On Trailer ALL OK OK OK
NOTE:
Recreational towing is not allowed on SRT ve-
hicles.
These vehicles may be towed on a flatbed or
vehicle trailer provided all four wheels areOFF
the ground.NOTE:
• When towing your vehicle, always follow
applicable state and provincial laws. Con-
tact state and provincial Highway Safety
offices for additional details.
• Vehicles equipped with Quadra-Lift must
be placed in Transport Mode before tying
them down (from the body) on a trailer or
flatbed truck. Refer to “Quadra-Lift” in“Starting and Operating” for more informa-
tion. If the vehicle cannot be placed in
Transport mode (for example, engine will
not run), tie-downs should be fastened over
the tires using specific straps (not to the
body). Failure to follow these instructions
may cause fault codes to be set and/or
cause loss of proper tie-down tension.
STARTING AND OPERATING
198

Recreational Towing — Two Wheel Drive
Models
DO NOT flat tow this vehicle. Damage to the
drivetrain will result.
Recreational towing (for two-wheel drive
models) is allowed ONLY if the rear wheels
are OFF the ground. This may be accom-
plished using a tow dolly or vehicle trailer. If
using a tow dolly, follow this procedure:
1. Properly secure the dolly to the tow ve-
hicle, following the dolly manufacturer's
instructions.
NOTE:
If vehicle is equipped with Quadra-Lift air
suspension, ensure the vehicle is set to
Normal Ride Height.
2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Shift the
transmission into PARK.
4. Turn the ignition OFF.
5. Properly secure the rear wheels to the
dolly, following the dolly manufacturer’s
instructions.6. Turn the ignition to the ON/RUN mode,
but do not start the engine.
7. Confirm that the steering column is
unlocked.
8. Install a suitable clamping device, de-
signed for towing, to secure the front
wheels in the straight position.
9. Disconnect the negative battery cable,
and secure it away from the battery post.
NOTE:
Disconnecting your vehicle battery will
erase radio presets and may affect other
vehicle settings. It may also trigger vari-
ous fault codes, causing MIL illumination
when the battery is reconnected.
CAUTION!
Towing with the rear wheels on the ground
will cause severe transmission damage.
Damage from improper towing is not cov-
ered under the New Vehicle Limited
Warranty.
Recreational Towing — Quadra-Trac I
(Single-Speed Transfer Case) Four-Wheel
Drive Models
Recreational towing is not allowed.These
models do not have a NEUTRAL (N) position
in the transfer case.
NOTE:
This vehicle may be towed on a flatbed or
vehicle trailer provided all four wheels areOFF
the ground.
CAUTION!
Towing this vehicle in violation of the
above requirements can cause severe
transmission and/or transfer case damage.
Damage from improper towing is not cov-
ered under the New Vehicle Limited
Warranty.
199