2020 INFINITI QX60 USB

7. Voice Recognition
iPod All AlbumsDisplay the iPod® all albums list.
iPod All Songs Display the iPod® all songs list.
Notes on operating audio by Voice Recognition:
. An audio device connected via Bluetooth® cannot be operated with the Voice Recognition System. Source change is only available for
Bluetooth® streaming audio.
. Song title and Artist name information will be overwritten when another iPod®/iPhone® is connected after song titles and artists names
in the previously connected iPod®/iPhone® have been installed.
. If two USB memory devices are connected at the same time, voice operation will only be available for use with one registered and selected
device. When selecting [YES] in the pop-up screen that displays after a new USB memory device is connected, the USB memory device is
registered in the Voice Recognition System and is selected automatically. One iPod® and one USB memory device can be registered in the
system. If a USB memory device is newly registered, old data is overwritten. It may take a few moments to register a USB memory device.
If you want to enable voice operation for music stored in a previously registered device, select the device you want to use in advance.
“Voice Recognition settings” (page 7-14)
Even when a device has been previously registered, simply connecting the device will not result in it being selected automatically.
. The Voice Recognition System may not function when the song information is too long (artist names, album titles, song titles, and playlists,
etc.)
General navigation command (if so equipped)
The following commands can be used during the Navigation Voice Recognition session.
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7. Voice Recognition
VOICE RECOGNITION SETTINGS
The Voice Recognition functions can be set.
1. Display the Settings menu screen.
“Displaying operation screen”
(page 2-10)
2. Touch [Voice Recognition].
3. Touch the item you would like to set.
Available settings
. [Minimize Voice Feedback]:
Sets the Minimize Voice Feedback func-
tion ON (short feedback) or OFF (long
feedback).
. [Audio Device Setting]:
Select an audio device to be operated via
the Voice Recognition System from the
audio devices connected to the USB
connectors. A device with an indicator
light illuminated can be operated with
the Voice Recognition System.
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8 Troubleshooting guide
Customer assistance ........................................................ 8-2
System unit ........................................................................\
. 8-3Liquid crystal display .................................................. 8-3
Audio system ..................................................................... 8-5 AM radio ........................................................................\
8-5
HD Radio technology (for U.S.) .............................. 8-6
Compact Disc (CD) player ........................................ 8-8
iPod® player .............................................................. 8-10
USB memory ............................................................... 8-12
Bluetooth® streaming audio .................................. 8-13 Bluetooth® Hands-Free Phone System .................. 8-15
Navigation (if so equipped) ......................................... 8-19
Basic operations ...................................................... 8-19
Vehicle icon .............................................................. 8-20
Route calculation and visual guidance .............. 8-22
Voice guidance ........................................................ 8-24
Traffic information ................................................. 8-25
INFINITI InTouch
TMServices (if
so equipped) ............................................................. 8-26
Voice Recognition .......................................................... 8-27

8. Troubleshooting guide
iPod® PLAYER
SymptomPossible cause Possible solution
The system does not recognize an iPod®. A connector cable is not correctly connected, or the iPod® does not correctly operate.Connect the connector cable again. If the system
does not recognize the iPod® after performing
this procedure above, reset the iPod®.
The iPod® that is to be connected is not
compatible with the system. Check the iPod® model and firmware versions
available for the system.
A USB extension cable is not correctly con-
nected. Do not use a USB extension cable.
The cable is rapidly connected to or discon-
nected from the USB connection port. Slowly connect or disconnect the USB cable.
An iPod® cannot be operated. The iPod® is connected to the in-vehicle audio
system while headsets, etc. are connected to the
iPod®. Remove all equipment from the iPod® after
disconnecting the iPod® from the system, and
then connect it to the system again.
The iPod® is not operating normally. Disconnect the iPod® from the in-vehicle audio
system, and then connect it to the system again.
The system plays back an album/track that
includes a particular album art. Disconnect the iPod® from the in-vehicle audio
system, and then reset the iPod®. Disable the
album art, and then connect the iPod® to the
system.
An iPod® does not respond. There are too many tracks in a category. Decrease the number of tracks in a category
(less than 3,000 tracks).
The shuffle function is turned on. Turn off the shuffle function if many tracks are
stored on the iPod®.
Music cannot be played back. A connector is not connected to the iPod®. Firmly connect the connector until it clicks.
Playback cuts out. The sound cuts due to vibration resulting from
an unstable location of the iPod®. Place the iPod® on a stable location where it
does not roll over.
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SymptomPossible cause Possible solution
Distorted sound occurs. The EQ (equalizer) function of the iPod® is
turned on. Turn off the EQ (equalizer) function.
Battery charge of an iPod® takes longer. Battery charge of the iPod® may take longer while an iPod® is playing back.If the iPod® requires charging, it is recom-
mended to stop playback.
Battery charge of an iPod® is unavailable. The cable that is connected to the iPod® may deteriorate (cable disconnection, etc.).Check the cable currently in use.
Functions cannot be operated using an iPod®
that is connected to the in-vehicle audio system. -The operation of an iPod® must be performed
using the in-vehicle audio system after the
iPod® is connected to the system.
Sound skips. Surrounding circumstances (noise, etc.) may
cause sound skip. This does not indicate a malfunction.
A USB extension cable is not correctly con-
nected. Do not use a USB extension cable.
8. Troubleshooting guide
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8. Troubleshooting guide
USB MEMORY
SymptomPossible cause Possible solution
The system does not recognize a USB memory
device. A USB extension cable is used.
Do not use a USB extension cable.
A USB hub is used. Do not use a USB hub.
A USB memory device is rapidly connected to or
disconnected from the USB connection port. Slowly connect or disconnect the USB memory
device.
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8. Troubleshooting guide
SymptomPossible cause Possible solution
The system does not correctly recognize a
number spoken. Many numbers are spoken at once.
Place a pause between the appropriate digits for
correct recognition by the system. When
speaking a telephone number, place a pause
between area codes, dial codes, etc.
Voice Recognition does not operate, and a tone
sounds twice after pushing <
>.<>
is pushed immediately after starting the
engine or the hybrid system. Push
<>again after a short period of time.
The USB memory device cannot be operated
with Voice Recognition. Depending on the device, an iPhone® or iPod®
may be recognized as a USB memory device.This is not a malfunction.
More than one USB memory device is connected
to the USB connection port. Only one USB memory device can be operated
with the Voice Recognition System even when
multiple numbers of devices are connected.
Select a USB memory device to operate with the
Voice Recognition System.
The USB/iPod® operation screen is grayed out. The audio device is not connected. Connect an audio device to the system.
An audio source to be operated with the Voice
Recognition System has not been selected. Select an audio source to be operated with the
Voice Recognition System.
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SymptomPossible cause Possible solution
An error message is displayed when trying to
select a track and operate the USB/iPod®. The track information is being processed for
registration by the system.Song information will be loaded into the system
when a new audio device is registered for the
first time or when the song information in the
pre-registered device has been changed. Wait
for the loading to complete (this may take from a
few minutes up to an hour).
The number of songs stored on the connected
audio device exceeds its capacity. Decrease the number of songs stored on the
audio device.
No song is stored on the audio device. Store songs on the connected audio device. Storing songs with information such as artist
name, album name, song name, and playlist, etc.
will make Voice Recognition song search avail-
able.
The Navigation item (if so equipped) is not
displayed in the voice operation menu screen. Voice Recognition command preparation for the
navigation system (if so equipped) is not com-
pleted immediately after the system is started.Display any screen other than the Voice Re-
cognition screen, and then push
<
>.
The system does not correctly recognize a Point
of Interest (POI) name spoken. There are some rare cases where a POI is
unavailable by Voice Recognition but the loca-
tion can be found on the map.This is not a malfunction. Consider using an
alternate search method, like street address.
Partial or alias name is spoken. For best results, speak the full name.
Some POI category names can only be searched
when nearby. This is not a malfunction.
8. Troubleshooting guide
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