2020 INFINITI QX60 ECO mode

INFO:
To cancel a voice command, push and hold
<
>.
You can interrupt the voice prompt at any
time by pushing <
>.
Operating tips
.Speak a command after the tone.
. If the command is not accepted, the
system announces, “Please say again”.
Repeat the command in a clear voice.
. Push <
BACK>/<>or <>on the
steering wheel (if so equipped) once to
return to the previous screen.
. Voice commands spoken from the pas-
senger seat cannot be recognized.
. When <
>on the steering wheel is
pushed while the air conditioner is set to
the Auto mode, the system controls the
air conditioner fan speed in order to
improve Voice Recognition performance.
When the air conditioner is set to the
manual mode, the fan speed does not
change. The accuracy of Voice
Recognition may be affected depending
on the fan speed and the air direction. .
To skip the voice guidance function and
give the command immediately, push
<
>on the steering wheel to interrupt
the system. Remember to speak after the
tone.
. To cancel the command, push and hold
<
>on the steering wheel.
. Push <
>on the steering wheel to stop
the voice prompt and give the command
at once. Remember to wait for the tone
before speaking.
. To adjust the volume of the system
feedback, push <+>/<->/<
>on the
steering wheel or use /
> on the audio system while
the system is making an announcement.
. Models with navigation system:
For searching with Street Address, Point
of Interest and City Center, the search-
ing area is automatically set to the state
where your vehicle is located. Use
Change State/Province to change the
search area to another state if necessary.
“Changing region” (page 6-15)
How to see voice command screen
1. Push <>to display the first screen of
the voice command list.
2. Speak a command or select an item from the voice command list. The second
screen is displayed.
3. Speak a command. The list screen is displayed.
4. Speak preferred number from the list to perform operation.
INFO:
. The voice commands can be spoken one
at a time following prompts step by step
or the command can be spoken succes-
sively in one step.
7. Voice Recognition
7-3

Command list
To use the Voice Recognition function, you can speak commands in the order of 1st command, 2nd command and 3rd command. You can also
operate the system by directly speaking the 2nd or 3rd command.
Variable numbers or words such as names can be applied in the < > when speaking a command.
Some navigation commands are only for English.
Acceptable commands may vary depending on models, specifications and conditions.
General Command
CommandAction
Show More Commands Display other commands of the same category.
Go Back Corrects the last recognition result to return to the previous screen.
Exit Cancels Voice Recognition.
Help Announces how to use voice guidance.
Next Skip to the next page.
Previous Skip to the previous page.
General phone command
The following commands can be used during the Phone Voice recognition session.
7. Voice Recognition
7-7

Information Command
1st Command 2nd Command 3rd Command Action
InformationVoice Menu Connect to the INFINITI InTouchTMServices Response Specialists.
Fuel Prices Display the fuel prices.
Weather Forecast Display the weather forecast.
Current Weather Display the nearby weather (current weather).
Sports Scores Display the sports scores.
Traffic Information Turns the traffic information system on or off.
Route Information Display the route information.
.The Fuel Prices, Weather Forecast, Current Weather, Sports Scores and Traffic Information will not operate without a subscription to
SiriusXM® Satellite Radio.
Vehicle information command (if so equipped)
1st Command 2nd CommandAction
Vehicle Info. Temperature <60-90 (°F)> /
<18-32 (°C)> Change the set temperature.
Climate Control ON/OFF Turns on/off the Climate Control system.
Tire Pressures Displays tire pressures information on the display.
Fuel Economy Displays fuel economy information.
Maintenance Displays maintenance information on the display.
Energy Flow (models with
hybrid system) Displays energy flow information.
7. Voice Recognition
7-13

SYSTEM UNIT
LIQUID CRYSTAL DISPLAY
Symptom Possible cause Possible solution
The screen is too dark. The cabin temperature is too low.Wait until the cabin temperature becomes
moderate.
Screen brightness is set to the maximum dark-
ness. Adjust the brightness setting of the screen.
“Screen settings” (page 2-22)
The screen is too bright. Screen brightness is set to the maximum brightness.Adjust the brightness setting of the screen.
“Screen settings” (page 2-22)
A small black spot or a small bright spot appears
on the screen. This is a typical phenomenon for liquid crystal
display.This is not a malfunction.
A dot or stripe pattern appears on the screen. Electromagnetic waves that are generated from neon billboards, high voltage electric power
cables, ham radios or other radio devices
equipped to other vehicles may adversely affect
the screen.This is not a malfunction.
Image lag appears on the screen. This is a typical phenomenon for liquid crystal
display. This is not a malfunction.
Image motion displayed on the screen is slow. The cabin temperature is below 32°F (0°C ). Wait until the in-cabin temperature rises to above 32°F (0°C ).
When looking at the screen from an angle, the
screen lightens or darkens. This is a typical phenomenon for liquid crystal
display.Adjust the brightness setting of the screen.
“Screen settings” (page 2-22)
8. Troubleshooting guide
8-3

8. Troubleshooting guide
SymptomPossible cause Possible solution
The screen turns blue or an error message is
displayed. A system malfunction has occurred.
It is recommended you visit an INFINITI retailer
for inspecting.
The SD card is not inserted into the slot
correctly (models with navigation system). If the SD card containing map data is acciden-
tally removed, after reinserting the SD card
containing map data into the slot, place the
ignition switch in the OFF position and then
place back in the ON position again.
No image is displayed. The brightness is at the lowest setting. Adjust the brightness of the display.
“Screen settings” (page 2-22)
The display is turned off. Push and hold >//
<> to turn on the display.
8-4

8. Troubleshooting guide
COMPACT DISC (CD) PLAYER
SymptomPossible cause Possible solution
Music cannot be played back. The disc is inserted upside down.Insert a CD with the label side facing up.
Moisture condensation occurs inside the unit. Wait until the moisture evaporates (approxi- mately 1 hour).
The cabin temperature is too high. Wait until the cabin temperature becomes
moderate.
The disc is scratched or dirty. A disc is not
always playable if it is scratched. Wipe off any dirt from the disc.
Depending on the condition in which they are
stored, discs may become unreadable due to
deterioration (for example, keeping the discs in
the passenger compartment, etc.). Change the disc with a deterioration-free disc.
Do not use a deteriorated disc. The label surface
of the disc may crack or chip, and the layer of the
label surface may eventually peel off.
The compressed audio files cannot be played
back. If both music CD files (CD-DA data) and
compressed audio files (MP3 data, etc.) are
mixed on one disc, the audio compression files
cannot be played back.Prepare a disc that includes compressed audio
files only.
The files are not named using characters that
are compliant with the specifications. Use the character codes and the number of
characters that are compliant with the specifi-
cations for folder names and file names. In
addition, always use “.MP3”, “.WMA”, “.mp3” or
“.wma” for file extensions.
It takes a long time before the music starts
playing. The disc contains a large amount of data. Some time may be required to check the files. It
is recommended that unnecessary folders or any
files other than compressed audio files should
not be recorded in a disc.
The sound quality is poor. The disc is dirty.Wipe off any dirt from the disc.
8-8

SymptomPossible cause Possible solution
No sounds are played though the CD play time is
displayed. The system plays back the first track of the mix
mode disc. (Mix mode is a format in which data
except music is recorded on the first track and
music data is recorded on one other than the
first track in a session.)Play back music data that are recorded on one
other than the first track.
Music cuts off or skips. The combination of writing software and hard-
ware might not match; or the writing speed,
writing depth, writing width, etc. might not
match the specifications. Create a disc using different writing speed
settings, etc.
The system skips the selected track and moves
to the next track. A non-MP3/WMA file is given an extension of “.
MP3”, “.WMA”, “.mp3” or “.wma”.Prepare MP3/WMA files.
The system plays back a file that is prohibited
due to copyright protection. Prepare playable files.
The tracks do not play back in the desired order. The folder locations in the disc are changed by the writing software while the files are written
in the disc.Check the settings of the writing software, and
create a new disc.
8. Troubleshooting guide
8-9

8. Troubleshooting guide
iPod® PLAYER
SymptomPossible cause Possible solution
The system does not recognize an iPod®. A connector cable is not correctly connected, or the iPod® does not correctly operate.Connect the connector cable again. If the system
does not recognize the iPod® after performing
this procedure above, reset the iPod®.
The iPod® that is to be connected is not
compatible with the system. Check the iPod® model and firmware versions
available for the system.
A USB extension cable is not correctly con-
nected. Do not use a USB extension cable.
The cable is rapidly connected to or discon-
nected from the USB connection port. Slowly connect or disconnect the USB cable.
An iPod® cannot be operated. The iPod® is connected to the in-vehicle audio
system while headsets, etc. are connected to the
iPod®. Remove all equipment from the iPod® after
disconnecting the iPod® from the system, and
then connect it to the system again.
The iPod® is not operating normally. Disconnect the iPod® from the in-vehicle audio
system, and then connect it to the system again.
The system plays back an album/track that
includes a particular album art. Disconnect the iPod® from the in-vehicle audio
system, and then reset the iPod®. Disable the
album art, and then connect the iPod® to the
system.
An iPod® does not respond. There are too many tracks in a category. Decrease the number of tracks in a category
(less than 3,000 tracks).
The shuffle function is turned on. Turn off the shuffle function if many tracks are
stored on the iPod®.
Music cannot be played back. A connector is not connected to the iPod®. Firmly connect the connector until it clicks.
Playback cuts out. The sound cuts due to vibration resulting from
an unstable location of the iPod®. Place the iPod® on a stable location where it
does not roll over.
8-10