2020 INFINITI QX50 suspension

SymptomPossible CauseRemedy
When pushing the ignition switch to
start the engine The Key Battery Low warning appears
on the display.
The battery charge may be getting low.Replace the battery with a new one. For
additional information, refer to “Battery
replacement” in the “Do-it-yourself” sec-
tion of this manual.
The No Key Detected warning appears
on the display, the outside chime sounds
three times and the inside warning
chime sounds for approximately 3 sec-
onds. The battery charge may be getting low.
Replace the battery with a new one. For
additional information, refer to “Battery
replacement” in the “Do-it-yourself” sec-
tion of this manual.
When pushing the ignition switch The Key System Error: See Owner’s
Manual warning appears on the display. It warns of a malfunction with the Intel-
ligent Key system.It is recommended that you visit an
INFINITI retailer.
LOG-IN FUNCTION
After setting up the user information, the
system will automatically recognize the user
upon turning on the vehicle.
There will be a personalized welcome greet-
ing and screen prompt to log in.
This feature allows four drivers to use their
own registration, drive mode, driving posi-
tion, air conditioner, and auto settings and
memorizes these custom settings.
The log-in user can be changed on the wel-
come greeting screen or the User List screen.
For additional information, refer to the sepa-
rate INFINITI InTouch™ Owner’s Manual. The log-in function is linked to the following
features:
∙ Meter
∙ Audio
∙ Navigation system display
∙ Navigation settings
∙ Air conditioner
∙
Automatic drive positioner (if so equipped)
∙ Engine/transmission
∙ Steering
∙ Suspension (if so equipped)
∙ Active trace control system ∙ Driver assistance except for the Forward
Emergency Braking (FEB) with Pedes-
trian Detection system (if so equipped)
∙ Body Control Module (BCM)
Pre-driving checks and adjustments3-19

LDP SYSTEM LIMITATIONS
WARNING
Listed below are the system limitations for the
LDP system. Failure to follow the warnings
and instructions for proper use of the LDP sys-
tem could result in serious injury or death.
∙ The LDP system may activate if youchange lanes without first activating
your turn signal or, for example, if a con-
struction zone directs traffic to cross an
existing lane marker. If this occurs you
may need to apply corrective steering to
complete your lane change.
∙ Because the LDP may not activate under the road, weather, and lane marker con-
ditions described in this section, it may
not activate every time your vehicle be-
gins to leave its lane and you will need to
apply corrective steering.
∙
The LDP system will not operate at speeds
below approximately 37 mph (60 km/h) or
if it cannot detect lane markers.
∙ Do not use the LDP system under the fol- lowing conditions as it may not function
properly:
– During bad weather (rain, fog, snow, etc.). – When driving on slippery roads, such
as on ice or snow.
– When driving on winding or uneven roads.
– When there is a lane closure due to road repairs.
– When driving in a makeshift or tempo- rary lane.
– When driving on roads where the lane width is too narrow.
– When driving without normal tire conditions (for example, tire wear, low
tire pressure, installation of spare tire,
tire chains, non-standard wheels).
– When the vehicle is equipped with nonoriginal brake parts or suspension
parts.
– When you are towing a trailer or other vehicle.
The system may not function properly un-
der the following conditions:
∙ On roads where there are multiple paral- lel lane markers; lane markers that are
faded or not painted clearly; yellow
painted lane markers; non-standard lane
markers; or lane markers covered with
water, dirt, snow, etc. ∙ On roads where discontinued lane mark-
ers are still detectable.
∙ On roads where there are sharp curves.
∙ On roads where there are sharply con- trasting objects, such as shadows, snow,
water, wheel ruts, seams or lines remain-
ing after road repairs. (The LDP system
could detect these items as lane
markers.)
∙ On roads where the traveling lane merges or separates.
∙ When the vehicle’s traveling direction does not align with the lane marker.
∙ When traveling close to the vehicle in front of you, which obstructs the lane
camera unit detection range.
∙ When rain, snow or dirt adheres to the windshield in front of the lane camera
unit.
∙ When the headlights are not bright due to dirt on the lens or if the aiming is not
adjusted properly.
∙ When strong light enters the lane camera unit. (For example, the light directly
shines on the front of the vehicle at sun-
rise or sunset.)
Starting and driving5-43

– When driving on a bumpy road sur-face, such as an uneven dirt road
– When driving on sharp curves or wind- ing roads
– When driving on repeated uphill and downhill roads
∙ Do not use the Steering Assist under the following conditions because the system
will not operate properly:
– When driving with a tire that is not within normal tire conditions (for ex-
ample, tire wear, abnormal tire pres-
sure, installation of a spare tire, tire
chains, nonstandard wheels)
– When the vehicle is equipped with non-original brake or suspension
parts
– When an object that obstructs the camera unit detection range is
attached
– When excessively heavy baggage is loaded in the rear seat or luggage area
of your vehicle
– When the vehicle load capacity is exceeded
– When towing a trailer or other vehicle ∙ Excessive noise will interfere with the
warning chime sound, and the beep may
not be heard.
∙ For the ProPILOT Assist system to oper- ate properly, the windshield in front of
the camera must be clean. Replace worn
wiper blades. The correct size wiper
blades must be used to help make sure the
windshield is kept clean. Only use Genu-
ine INFINITI wiper blades, or equivalent
wiper blades, that are specifically de-
signed for use on your vehicle model and
model year. It is recommended that you
visit your INFINITI retailer for the correct
parts for your vehicle.
Steering Assist temporary standby
Automatic standby due to driving operation:
When the driver activates the turn signal, the
Steering Assist is temporarily placed in a
standby mode. (The Steering Assist restarts
automatically when the operating conditions
are met again.)
Automatic standby:
In the following cases, a warning message is
displayed along with the chime, and the
Steering Assist is placed in a temporary standby mode. (The Steering Assist restarts
automatically when the operating conditions
are met again.)
∙ When lane markers on both sides are no longer detected
∙ When a vehicle ahead is no longer de- tected under approximately 37 mph
(60 km/h)
Steering Assist cancel
Under the following conditions, the Steering
Assist cancels, and the Steering Assist status
indicator and the Steering Assist indicator
turn off:
∙ When unusual lane markers appear in the traveling lane or when the lane marker
cannot be correctly detected for some
time due to certain conditions (for ex-
ample, a snow rut, the reflection of light
on a rainy day, the presence of several
unclear lane markers)
∙ When the windshield wiper operates in the high (HI) speed operation (the Steer-
ing Assist is disabled when the wiper op-
erates for more than approximately
10 seconds)
5-128Starting and driving

– The vehicle’s posture is changed (e.g.,when driving over a bump).
– The vehicle is driven on a slippery road.
– The vehicle is turned sharply by turn- ing the steering wheel fully.
– Snow chains are used.
– Wheels or tires other than INFINITI recommended are used.
– The brakes are cold at low ambient temperatures or immediately after
driving has started.
– The braking force becomes poor due to wet brakes after driving through a
puddle or washing the vehicle.
∙ Turn the RAB system off in the following conditions to prevent the occurrence of
an unexpected accident resulting from
sudden system operation:
– The vehicle is towed.
– The vehicle is carried on a flatbed truck.
– The vehicle is on the chassis dynamometer.
– The vehicle drives on an uneven road surface. –Suspension parts other than those des-
ignated as Genuine INFINITI parts are
used. (If the vehicle height or the vehicle
body inclination is changed, the system
may not detect an obstacle correctly.)
∙ Excessive noise (e.g., audio system vol-
ume, an open vehicle window) will inter-
fere with the chime sound, and it may not
be heard.
SYSTEM MALFUNCTION
If the RAB system malfunctions, it will be
turned off automatically, the RAB system
warning light will illuminate, and the “System
fault” warning message will appear in the
vehicle information display.
Action to take
If the warning light illuminates, park the ve-
hicle in a safe location, turn the engine off,
and restart the engine. If the warning light
continues to illuminate, have the RAB system
checked. It is recommended that you visit an
INFINITI retailer for this service.
NOTE:
If the RAB system cannot be operated tem-
porarily, the RAB system warning light
blinks.
SYSTEM MAINTENANCE
Observe the following items to ensure proper
operation of the system:
∙ Always keep the parking sensors
1
clean.
∙ If the parking sensors are dirty, wipe them off with a soft cloth while being
careful to not damage them.
LSD3559
Starting and driving5-149

DIRECT ADAPTIVE STEERING®
TYPE
WARNING
∙ When the power steering warning lightilluminates with the engine running, the
power assist for the steering will cease
operation. You will still have control of
the vehicle, but the steering will be
harder to operate.
∙ If wheels or tires other than the INFINITI recommended ones are used, Direct
Adaptive Steering® may not operate
properly and the power steering warning
light may illuminate.
∙ Do not modify the vehicle’s suspension parts such as shock absorbers, struts,
springs, stabilizer bars, bushings and
wheels are not INFINITI recommended
for your vehicle or are extremely deterio-
rated, Direct Adaptive Steering may not
operate properly and the power steering
warning light may illuminate.
∙ Do not modify the vehicle’s steering. If steering parts are not INFINITI recom-
mended for your vehicle or are extremely
deteriorated, Direct Adaptive Steering
may not operate properly and the power
steering warning light may illuminate. ∙ If the Vehicle Dynamic Control (VDC)
OFF indicator light illuminates, the
power steering warning light may also il-
luminate at the same time. Stop the ve-
hicle in a safe location, turn the engine off
and restart the engine. If the power
steering warning light continues to illu-
minate, have the system checked. It is
recommended that you visit an INFINITI
retailer for this service. For additional in-
formation, refer to “Vehicle Dynamic
Control (VDC) system” in this section.
CAUTION
∙ Do not place the ignition switch in the ONposition while the steering wheel or a tire
is removed.
∙ Do not turn the steering wheel as much as possible while the ignition switch is any
position other than the ON position.
∙ Installing an accessory on the steering wheel, or changing the steering wheel,
may reduce the steering performance.
Direct Adaptive Steering is designed to con-
trol the steering force and steering angle ac-
cording to the vehicle speed and amount of
turning of the steering wheel. The steering characteristic can be selected
using the INFINITI Drive Mode Selector. For
additional information, refer to “INFINITI
Drive Mode Selector” in this section.
If the VDC system is turned off, the setting of
steering becomes Standard mode.
If the power steering warning light illumi-
nates while the engine is running, it may indi-
cate that Direct Adaptive Steering is not
functioning properly and may need servicing.
Have the system checked. It is recommended
that you visit an INFINITI retailer for this
service. For additional information, refer to
“Power steering warning light” in the “Instru-
ments and Controls” section of the manual.
When the power steering warning light illu-
minates with the engine running, the power
assist for the steering will cease operation.
You will still have control of the vehicle. How-
ever, greater steering effort will be needed,
especially in sharp turns and at low speeds.
If Direct Adaptive Steering is malfunctioning,
the steering wheel may turn slightly even
when driving on a straight road.
5-178Starting and driving

∙ Do not modify the vehicle’s suspension. Ifsuspension parts such as shock absorb-
ers, struts, springs, stabilizer bars, bush-
ings and wheels are not INFINITI recom-
mended for your vehicle or are extremely
deteriorated, the VDC system may not
operate properly. This could adversely
affect vehicle handling performance, and
the
indicator light may flash or
both the
andindicator lights
may illuminate.
∙ If brake related parts such as brake pads, rotors and calipers are not INFINITI rec-
ommended or are extremely deterio-
rated, the VDC system may not operate
properly and both the
and
the
indicator lights may illuminate.
∙ If engine control related parts are not INFINITI recommended or are extremely
deteriorated, both the
andindicator lights may illuminate. ∙ When driving on extremely inclined sur-
faces such as higher banked corners, the
VDC system may not operate properly
and the
indicator light may flash or
both the
andindicator lights
may illuminate. Do not drive on these
types of roads.
∙ When driving on an unstable surface such as a turntable, ferry, elevator or ramp,
the
indicator light may flash or
both the
andindicator lights
may illuminate. This is not a malfunction.
Restart the engine after driving onto a
stable surface.
∙ If wheels or tires other than the INFINITI recommended ones are used, the VDC
system may not operate properly and
the
indicator light may flash or
both the
andindicator lights
may illuminate.
∙ The VDC system is not a substitute for winter tires or tire chains on a snow cov-
ered road.
BRAKE FORCE DISTRIBUTION
During braking while driving through turns,
the system optimizes the distribution of force
to each of the four wheels depending on the
radius of the turn.
WARNING
∙ The VDC system is designed to help thedriver maintain controllability but does
not prevent accidents due to abrupt
steering operation at high speeds or by
careless or dangerous driving techniques.
Reduce vehicle speed and be especially
careful when driving and cornering on
slippery surfaces and always drive
carefully.
∙ Do not modify the vehicle’s suspension. If suspension parts such as shock absorb-
ers, struts, springs, stabilizer bars, bush-
ings and wheels are not INFINITI recom-
mended for your vehicle or are extremely
deteriorated, the VDC system may not
operate properly. This could adversely
affect vehicle handling performance, and
the
indicator light may flash or
both the
andindicator lights
may illuminate.
Starting and driving5-183

door are open. Spray water under the body
and in the wheel wells to loosen the dirt and
wash away road salt.
A damp chamois can be used to dry the ve-
hicle to avoid water spots.
WAXING
Regular waxing protects the paint surface
and helps retain new vehicle appearance.
Polishing is recommended to remove built-up
wax residue and to avoid a weathered ap-
pearance before re-applying wax.
An INFINITI retailer can assist you in choos-
ing the proper product.∙ Wax your vehicle only after a thorough washing. Follow the instructions supplied
with the wax.
∙ Do not use a wax containing any abra- sives, cutting compounds or cleaners that
may damage the vehicle finish.
Machine compounding or aggressive polish-
ing on a base coat/clear coat paint finish may
dull the finish or leave swirl marks.
REMOVING SPOTS
Remove tar and oil spots, industrial dust, in-
sects, and tree sap as quickly as possible from
the surface of the paint to avoid lasting dam-
age or staining. Special cleaning products are
available at an INFINITI retailer or any auto-
motive accessory store. It is recommended
that you visit an INFINITI retailer for these
products.
UNDERBODY
In areas where road salt is used in winter, it is
necessary to clean the underbody regularly in
order to prevent dirt and salt from building up
and causing the acceleration of corrosion on
the underbody and suspension. Before the
winter period and again in the spring, the
underseal must be checked and, if necessary,
re-treated.
GLASS
Use glass cleaner to remove smoke and dust
film from the glass surfaces. It is normal for
glass to become coated with a film after the
vehicle is parked in the hot sun. Glass cleaner
and a soft cloth will easily remove this film.
CAUTION
When cleaning the inside of the windows,
do not use sharp-edged tools, abrasive
cleaners or chlorine-based disinfectant
cleaners. They could damage the electrical
conductors, radio antenna elements or rear
window defroster elements.
ALUMINUM ALLOY WHEELS
Wash the wheels regularly with a sponge
dampened in a mild soap solution, especially
during winter months in areas where road
salt is used. If not removed, road salt can
discolor the wheels.
CAUTION
Follow the directions below to avoid stain-
ing or discoloring the wheels:
∙ Do not use a cleaner that uses strong acid or alkali contents to clean the wheels.
∙ Do not apply wheel cleaners to the wheels when they are hot. The wheel
temperature should be the same as ambi-
ent temperature.
∙ Rinse the wheel to completely remove the cleaner within 15 minutes after the
cleaner is applied.
Appearance and care7-3

TIRE CHAINS
CAUTION
Tire chains/cables should not be installed
on P255/45RF20 size tires. Installation of
the tire chains/cables on P255/45RF20
size tires will cause damage to the vehicle. If
you plan to use tire chains/cables, you
should install P235/55RF19 size tires on
your vehicle.
Use of tire chains may be prohibited accord-
ing to location. Check the local laws before
installing tire chains. When installing tire
chains, make sure they are the proper size for
the tires on your vehicle and are installed
according to the chain manufacturer’s sug-
gestions. Use only SAE class “S” chains. Class
“S” chains are used on vehicles with restricted
tire to vehicle clearance. Vehicles that can use
Class “S” chains are designed to meet the
minimum clearances between the tire and the
closest vehicle suspension or body compo-
nent required to accommodate the use of a
winter traction device (tire chains or cables).
The minimum clearances are determined us-
ing the factory equipped tire size. Other types
may damage your vehicle. Use chain tension-
ers when recommended by the tire chain
manufacturer to ensure a tight fit. Loose end
links of the tire chain must be secured or removed to prevent the possibility of whip-
ping action damage to the fenders or under-
body. If possible, avoid fully loading your ve-
hicle when using tire chains. In addition, drive
at a reduced speed. Otherwise, your vehicle
may be damaged and/or vehicle handling
and performance may be adversely affected.
Do not use tire chains on dry roads. Driving
with chains in such conditions can cause
damage to the various mechanisms of the
vehicle due to some overstress.
CHANGING WHEELS AND TIRES
Tire rotation
INFINITI recommends rotating the
tires every 7,500 miles (12,000 km).
For additional information on tire re-
placing procedures, refer to “Flat tire”
in the “In case of emergency” section
of this manual.
As soon as possible, tighten the wheel
nuts to the specified torque with a
torque wrench.
WDI0258
8-34Do-it-yourself