Page 465 of 580
All-Wheel Drive (AWD) models with
Continuously Variable Transmission
(CVT)
INFINITI recommends that towing dollies be
used when towing your vehicle or place the
vehicle on a flatbed truck as illustrated.
CAUTION
Never tow AWD models equipped with a
Continuously Variable Transmission (CVT)
with any of the wheels on the ground as this
may cause serious and expensive damage to
the transfer case and transmission.
LCE2370
In case of emergency6-9
Page 466 of 580

Two-Wheel Drive models with
Continuously Variable Transmission
(CVT)
INFINITI recommends that your vehicle be
towed with the driving (front) wheels off the
ground or place the vehicle on a flatbed truck
as illustrated.NOTE:
If the electronic parking brake is released,
the rear wheels can be grounded while tow-
ing. If the electronic parking brake is not re-
leased, towing dollies should be used. For
additional information, refer to “Electronic
parking brake” in the “Starting and driving”
section of this manual.
CAUTION
∙ Never tow Continuously Variable Trans-
mission (CVT) models with the front
wheels on the ground or four wheels on
the ground (forward or backward), as
this may cause serious and expensive
damage to the transmission. If it is neces-
sary to tow the vehicle with the rear
wheels raised always use towing dollies
under the front wheels.
∙ When towing Continuously Variable Transmission (CVT) models with the rear
wheels on the ground or on towing
dollies:
– Place the ignition switch in the OFF position, and secure the steering
wheel in a straight-ahead position
with a rope or similar device. Never
secure the steering wheel by placing
the ignition switch in the LOCK posi-
tion. This may damage the steering
lock mechanism (for models with a
steering lock mechanism).
LCE2371
6-10In case of emergency
Page 467 of 580

VEHICLE RECOVERY (freeing a
stuck vehicle)
WARNING
To avoid vehicle damage, serious personal
injury or death when recovering a stuck
vehicle:
∙ Contact a professional towing service torecover the vehicle if you have any ques-
tions regarding the recovery procedure.
∙ Tow chains or cables must be attached only to main structural members of the
vehicle.
∙ Do not use the vehicle tie-downs to tow or free a stuck vehicle.
∙ Only use devices specifically designed for vehicle recovery and follow the manufac-
turer’s instructions.
∙ Always pull the recovery device straight out from the front of the vehicle. Never
pull at an angle.
∙ Route recovery devices so they do not touch any part of the vehicle except the
attachment point. If your vehicle is stuck in sand, snow, mud,
etc., use a tow strap or other device designed
specifically for vehicle recovery. Always fol-
low the manufacturer’s instructions for the
recovery device.Rocking a stuck vehicle
WARNING
∙ Stand clear of a stuck vehicle.
∙ Do not spin your tires at high speed. This
could cause them to explode and result in
serious injury. Parts of your vehicle could
also overheat and be damaged.
If your vehicle is stuck in sand, snow, mud,
etc., use the following procedure: 1. Turn off the Vehicle Dynamic Control (VDC) system.
2. Make sure the area in front and behind the vehicle is clear of obstructions.
3. Turn the steering wheel right and left to clear an area around the front tires.
4. Slowly rock the vehicle forward and backward.
∙ Shift back and forth between R (Re- verse) and D (Drive). ∙ Apply the accelerator as little as pos-
sible to maintain the rocking motion.
∙ Release the accelerator pedal before shifting between R (Reverse) and D
(Drive).
∙ Do not spin the tires above 35 mph (55 km/h).
5. If the vehicle cannot be freed after a few tries, contact a professional towing ser-
vice to remove the vehicle.
In case of emergency6-11
Page 468 of 580
MEMO
6-12In case of emergency
Page 469 of 580

7 Appearance and care
Cleaning exterior.................................7-2
Washing ......................................7-2
Waxing .......................................7-3
Removing spots ...............................7-3
Underbody ....................................7-3
Glass .........................................7-3
Aluminum alloy wheels ........................7-3
Chrome parts .................................7-4
Tire dressings .................................7-4
Cleaning interior .................................7-4
Leather cleaning kit (if so equipped) ............7-5Air fresheners
.................................7-5
Power moonroof (if so equipped) ..............7-5
Floor mats (if so equipped) ....................7-6
Seat belts .....................................7-7
Cleaning the seat tracks .......................7-7
Corrosion protection .............................7-7
Most common factors contributing to
vehicle corrosion ..............................7-7
Environmental factors influence the rate
of corrosion ...................................7-7
Protect your vehicle from corrosion ............7-8
Page 470 of 580

In order to maintain the appearance of your
vehicle, it is important to take proper care of
it.
To protect the paint surfaces, wash your ve-
hicle as soon as you can:∙ After a rainfall to prevent possible dam- age from acid rain.
∙ After driving on coastal roads.
∙ When contaminants such as soot, bird droppings, tree sap, metal particles or
bugs get on the paint surface.
∙ When dust or mud builds up on the sur- face.
Whenever possible, store or park your vehicle
inside a garage or in a covered area.
When it is necessary to park outside, park in a
shady area or protect the vehicle with a body
cover.
Be careful not to scratch the paint surface
when putting on or removing the body cover.WASHING
Wash dirt off with a wet sponge and plenty
of water. Clean the vehicle thoroughly using a
mild soap, a special vehicle soap or general
purpose dishwashing liquid mixed with clean,
lukewarm (never hot) water.
CAUTION
∙ Do not concentrate water spray directly on the sonar sensors (if so equipped) on
the bumper as this will result in damage
to the sensors. Do not use pressure wash-
ers capable of spraying water over
1,200 psi (8,274 kPa) to wash your ve-
hicle. Use of high-pressure washers over
1,200 psi (8,274 kPa) can result in dam-
age to or removal of paint or graphics.
Avoid using a high-pressure washer
closer than 12 inches (30 cm) to the ve-
hicle. Always use a wide-angle nozzle
only, keep the nozzle moving and do not
concentrate the water spray on any one
area. ∙ Do not use car washes that use acid in the
detergent. Some car washes, especially
brushless ones, use some acid for clean-
ing. The acid may react with some plastic
vehicle components, causing them to
crack. This could affect their appearance,
and also could cause them not to function
properly. Always check with your car
wash to confirm that acid is not used.
∙ Do not wash the vehicle with strong household soap, strong chemical deter-
gents, gasoline or solvents.
∙ Do not wash the vehicle in direct sunlight or while the vehicle body is hot, as the
surface may become water-spotted.
∙ Avoid using tight-napped or rough cloths, such as washing mitts. Care must
be taken when removing caked-on dirt or
other foreign substances so the paint
surface is not scratched or damaged.
Rinse the vehicle thoroughly with plenty of
clean water.
Inside edges, seams and folds on the doors,
hatches and hood are particularly vulnerable
to the effects of road salt. Therefore, these
areas must be cleaned regularly. Take care
that the drain holes in the lower edge of the
CLEANING EXTERIOR
7-2Appearance and care
Page 471 of 580

door are open. Spray water under the body
and in the wheel wells to loosen the dirt and
wash away road salt.
A damp chamois can be used to dry the ve-
hicle to avoid water spots.
WAXING
Regular waxing protects the paint surface
and helps retain new vehicle appearance.
Polishing is recommended to remove built-up
wax residue and to avoid a weathered ap-
pearance before re-applying wax.
An INFINITI retailer can assist you in choos-
ing the proper product.∙ Wax your vehicle only after a thorough washing. Follow the instructions supplied
with the wax.
∙ Do not use a wax containing any abra- sives, cutting compounds or cleaners that
may damage the vehicle finish.
Machine compounding or aggressive polish-
ing on a base coat/clear coat paint finish may
dull the finish or leave swirl marks.
REMOVING SPOTS
Remove tar and oil spots, industrial dust, in-
sects, and tree sap as quickly as possible from
the surface of the paint to avoid lasting dam-
age or staining. Special cleaning products are
available at an INFINITI retailer or any auto-
motive accessory store. It is recommended
that you visit an INFINITI retailer for these
products.
UNDERBODY
In areas where road salt is used in winter, it is
necessary to clean the underbody regularly in
order to prevent dirt and salt from building up
and causing the acceleration of corrosion on
the underbody and suspension. Before the
winter period and again in the spring, the
underseal must be checked and, if necessary,
re-treated.
GLASS
Use glass cleaner to remove smoke and dust
film from the glass surfaces. It is normal for
glass to become coated with a film after the
vehicle is parked in the hot sun. Glass cleaner
and a soft cloth will easily remove this film.
CAUTION
When cleaning the inside of the windows,
do not use sharp-edged tools, abrasive
cleaners or chlorine-based disinfectant
cleaners. They could damage the electrical
conductors, radio antenna elements or rear
window defroster elements.
ALUMINUM ALLOY WHEELS
Wash the wheels regularly with a sponge
dampened in a mild soap solution, especially
during winter months in areas where road
salt is used. If not removed, road salt can
discolor the wheels.
CAUTION
Follow the directions below to avoid stain-
ing or discoloring the wheels:
∙ Do not use a cleaner that uses strong acid or alkali contents to clean the wheels.
∙ Do not apply wheel cleaners to the wheels when they are hot. The wheel
temperature should be the same as ambi-
ent temperature.
∙ Rinse the wheel to completely remove the cleaner within 15 minutes after the
cleaner is applied.
Appearance and care7-3
Page 472 of 580

CHROME PARTS
Clean all chrome parts regularly with a non-
abrasive chrome polish to maintain the finish.
TIRE DRESSINGS
INFINITI does not recommend the use of tire
dressings. Tire manufacturers apply a coating
to the tires to help reduce discoloration of the
rubber. If a tire dressing is applied to the tires,
it may react with the coating and form a
compound. This compound may come off the
tire while driving and stain the vehicle paint.
If you choose to use a tire dressing, take the
following precautions:∙ Use a water-based tire dressing. The coating on the tire dissolves more easily
than with an oil-based tire dressing.
∙ Apply a light coat of tire dressing to help prevent it from entering the tire
tread/grooves (where it would be diffi-
cult to remove).
∙ Wipe off excess tire dressing using a dry towel. Make sure the tire dressing is com-
pletely removed from the tire
tread/grooves.
∙ Allow the tire dressing to dry as recom- mended by tire dressing manufacturer. This vehicle has new and unique surfaces on
the center console and door pull finishers. If
cleaning is required use mild soap and water.
However if mild soap and water won’t clean
the center console and door pull finishers, use
Genuine INFINITI Vinyl and Leather Cleaner
(or equivalent).
Occasionally remove loose dust from the in-
terior trim, plastic parts and seats using a
vacuum cleaner or soft bristled brush. Wipe
the vinyl and leather surfaces with a clean,
soft cloth dampened in mild soap solution,
then wipe clean with a dry, soft cloth.
Regular care and cleaning is required in order
to maintain the appearance of the leather.
Before using any fabric protector, read the
manufacturer’s recommendations. Some
fabric protectors contain chemicals that may
stain or bleach the seat material.
Use a cloth dampened only with water to
clean the meter and gauge lens.
Use a slightly moist (with water) microfiber
cloth to clean the wood trim. If necessary, use
water with natural soap or wood dedicated
cleaning products, such as furniture polish.
WARNING
Do not use water or acidic cleaners (hot
steam cleaners) on the seat. This can dam-
age the seat or occupant classification sen-
sor. This can also affect the operation of the
air bag system and result in serious per-
sonal injury.
CAUTION
∙ Never use benzine, thinner, or any similar
material on the interior surfaces or sur-
face damage may occur. Such damage is
not covered under the INFINITI
warranty.
∙ Small dirt particles can be abrasive and damaging to leather surfaces and should
be removed promptly. Do not use saddle
soap, car waxes, polishes, oils, cleaning
fluids, solvents, detergents or ammonia-
based cleaners as they may damage the
leather’s natural finish.
∙ Never use fabric protectors unless rec- ommended by the manufacturer.
∙ Do not use glass or plastic cleaner on me- ter or gauge lens covers. It may damage
the lens cover.
CLEANING INTERIOR
7-4Appearance and care