2020 INFINITI Q50 Owner's Manual

STI0365
VEHICLE LOAD CAPACITY
Do not exceed the load limit of your
vehicle shown as “The combined
weight of occupants and cargo” on
the Tire and Loading Information
label. Do not exceed the number of
occupants shown as “Seating Capa-
city” on the Tire and Loading Infor-
mation label.
To get “the combined weight of
occupants and cargo”, add the weight
of all occupants, then add the total
luggage weight. Examples are shown
in the illustration.
Steps for determining correct load
limit
1.Locate the statement “The com-
bined weight of occupants and
cargo should never exceed XXX
kg or XXX lbs” on your vehicle’s
placard.
2.Determine the combined weight of
the driver and passengers that will
be riding in your vehicle.
3.Subtract the combined weight of
the driver and passengers from
XXX kg or XXX lbs.
4.The resulting figure equals the
available amount of cargo and
luggage load capacity. For exam-
ple, if the XXX amount equals
1400 lbs. and there will be five
150 lb. passengers in your vehicle,
the amount of available cargo and
luggage load capacity is 650 lbs.
(1400 − 750 (5 x 150) = 650 lbs or
640 − 340 (5 x 70) = 300 kg.)
5.Determine the combined weight of
luggage and cargo being loaded on
the vehicle. That weight may not
safely exceed the available cargo
and luggage load capacity calcu-
lated in Step 4.
6.If your vehicle will be towing a
trailer, load from your trailer will
be transferred to your vehicle.
Consult this manual to determine
how this reduces the available
cargo and luggage load capacity
of your vehicle.
Before driving a loaded vehicle, con-
firm that you do not exceed the Gross
Vehicle Weight Rating (GVWR) or the
Gross Axle Weight Rating (GAWR)
Technical and consumer information10-17

10-18Technical and consumer information
for your vehicle. (See “Measurement
of weights” (P.10-18).)
Also check tires for proper inflation
pressures. See the Tire and Loading
Information label.
LOADING TIPS
.The GVW must not exceed GVWRor GAWR as specified on the F.M.
V.S.S./C.M.V.S.S. certification la-
bel.
.Do not load the front and rear axleto the GAWR. Doing so will exceed
the GVWR.
WARNING
.Properly secure all cargo to help
prevent it from sliding or shift-
ing. Do not place cargo higher
than the seatbacks. In a sudden
stop or collision, unsecured car-
go could cause personal injury.
.Do not load your vehicle any
heavier than the GVWR or the
maximum front and rear
GAWRs. If you do, parts of your vehicle can break, tire
damage could occur, or it can
change the way your vehicle
handles. This could result in loss
of control and cause personal
injury.
.Overloading could not only
shorten the life of your vehicle
and the tires, but also could
lead to hazardous vehicle hand-
ling and long braking distance.
This may cause a premature tire
malfunction, which could result
in a serious accident and perso-
nal injury. Failures caused by
overloading are not covered by
the vehicle’s warranty.
MEASUREMENT OF WEIGHTS
Secure loose items to prevent weight
shifts that could affect the balance of
your vehicle. When the vehicle is
loaded, drive to a scale and weigh
the front and the rear wheels sepa-
rately to determine axle loads. Indivi-
dual axle loads should not exceed
either of the gross axle weight ratings(GAWR). The total of the axle loads
should not exceed the gross vehicle
weight rating (GVWR). These ratings
are given on the vehicle certification
label. If weight ratings are exceeded,
move or remove items to bring all
weights below the ratings.

Do not tow a trailer with your
vehicle.
FLAT TOWING
Towing your vehicle with all four wheels on
the ground is sometimes called flat towing.
This method is sometimes used when towing
a vehicle behind a recreational vehicle, such
as a motor home.
CAUTION
.Failure to follow these guidelines can
result in severe transmission damage.
. Whenever flat towing your vehicle,
always tow forward, never back-
ward.
. DO NOT tow any Automatic Trans-
mission (AT) vehicle with all four
wheels on the ground (flat towing).
Doing so WILL DAMAGE internal
transmission parts due to lack of
transmission lubrication.
. DO NOT tow any All-Wheel Drive
(AWD) vehicle with any of the wheels
on the ground. Doing so may cause
serious and expensive damage to the
powertrain.
. For emergency towing procedures
refer to “Towing recommended by INFINITI” (P.6-9).
Automatic Transmission
All-Wheel Drive (AWD) models:
Do not tow an AWD vehicle with any of the
wheels on the ground.
Two-Wheel Drive (2WD) models:
To tow a vehicle equipped with an automatic
transmission, an appropriate vehicle dolly
MUST
be placed under the towed vehicle’s
drive wheels. Alwaysfollow the dolly man-
ufacturer’s recommendations when using
their product. DOT (Department Of Transportation) Qual-
ity Grades: All passenger car tires must
conform to federal safety requirements in
addition to these grades.
Quality grades can be found where applic-
able on the tire sidewall between tread
shoulder and maximum section width. For
example:
Treadwear 200 Traction AA Temperature A
TREADWEAR
The treadwear grade is a comparative rating
based on the wear rate of the tire when
tested under controlled conditions on a
specified government test course. For ex-
ample, a tire graded 150 would wear one
and one-half (1 1/2) times as well on the
government course as a tire graded 100.
The relative performance of tires depends
upon actual conditions of their use, however,
and may depart significantly from the norm
due to variations in driving habits, service
practices and differences in road character-
istics and climate.
Technical and consumer information10-19
TOWING A TRAILERUNIFORM TIRE QUALITY GRADING

10-20Technical and consumer information
TRACTION AA, A, B AND C
The traction grades, from highest to lowest,
are AA, A, B and C. Those grades represent
the tire’s ability to stop on wet pavement as
measured under controlled conditions on
specified government test surfaces of as-
phalt and concrete. A tire marked C may
have poor traction performance.
WARNING
The traction grade assigned to this tire is
based on straight-ahead braking trac-
tion tests, and does not include accel-
eration, cornering, hydroplaning, or peak
traction characteristics.
TEMPERATURE A, B AND C
The temperature grades A (the highest), B,
and C, representing the tire’s resistance to
the generation of heat and its ability to
dissipate heat when tested under controlled
conditions on a specified indoor laboratory
test wheel. Sustained high temperature can
cause the material of the tire to degenerate
and reduce tire life, and excessive tempera-
ture can lead to sudden tire failure. The
grade C corresponds to a level of perfor-
mance which all passenger car tires must
meet under the Federal Motor VehicleSafety Standard No. 109. Grades B and A
represent higher levels of performance on
the laboratory test wheel than the minimum
required by law.
WARNING
The temperature grade for this tire is
established for a tire that is properly
inflated and not overloaded. Excessive
speed, under-inflation, or excessive
loading, either separately or in combina-
tion, can cause heat build-up and possi-
ble tire failure.
Your INFINITI is covered by the following
emission warranties.
For USA:
.
Emission Defects Warranty
. Emissions Performance Warranty
Details of these warranties may be found
with other vehicle warranties in your War-
ranty Information Booklet that comes with
your INFINITI. If you did not receive a
Warranty Information Booklet, or it has
become lost, you may obtain a replacement
by writing to:
. INFINITI Division
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
For Canada:
Emission Control System Warranty
Details of these warranties may be found
with other vehicle warranties in your War-
ranty and Roadside Assistance Information
that comes with your INFINITI. If you did not
receive a Warranty and Roadside Assistance
Information, or it has become lost, you may
obtain a replacement by writing to:
. Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario,
EMISSION CONTROL SYSTEM
WARRANTY

L4W 4Z5For USA
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you
should immediately inform the Na-
tional Highway Traffic Safety Admin-
istration (NHTSA) in addition to
notifying INFINITI.
If NHTSA receives similar complaints,
it may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in
individual problems between you,
your retailer, or INFINITI.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at 1-
888-327-4236 (TTY: 1-800-424-
9153); go to http://www.safercar.
gov; or write to: Administrator,
NHTSA, 400 Seventh Street, SW.,
Washington DC 20590. You can also
obtain other information about motor
vehicle safety from http://www.
safercar. gov.
You may notify INFINITI by contact-ing our Consumer Affairs Depart-
ment, toll-free, at 1-800-662-6200.
For Canada
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you
should immediately inform Transport
Canada in addition to notifying
INFINITI.
If Transport Canada receives com-
plaints, it may open an investigation,
and if it finds that a safety defect
exists in a group of vehicles, it may
request that INFINITI conduct a recall
campaign. However, Transport Cana-
da cannot become involved in indivi-
dual problems between you, your
retailer, or INFINITI.
You may contact Transport Canada’s
Defect Investigations and Recalls Di-
vision toll free at 1-800-333-0510.
You may also report safety defects
online at:
https://wwwapps.tc.gc.ca/Saf-Sec-
Sur/7/PCDB-BDPP/fc-cp.aspx?lan-
g=eng (English speakers) or https://
Technical and consumer information10-21
REPORTING SAFETY DEFECTS

10-22Technical and consumer information
wwwapps.tc.gc.ca/Saf-Sec-Sur/7/
PCDB-BDPP/fc-cp.aspx?lang=fra
(French speakers).
Additional information concerning
motor vehicle safety may be obtained
from Transport Canada’s Road
Safety Information Centre at 1-
800-333-0371 or online at www.tc.
gc.ca/ roadsafety (English speakers)
or www.tc.gc.ca/securiteroutiere
(French speakers).
To notify INFINITI of any safety
concerns please contact our Consu-
mer Information Centre toll free at 1-
800- 361-4792.
WARNING
A vehicle equipped with Intelligent All-
Wheel Drive (AWD) should never be
tested using a two wheel dynamometer
(such as the dynamometers used by
some states for emissions testing), or
similar equipment. Make sure you inform
test facility personnel that your vehicle
is equipped with AWD before it is placed
on a dynamometer. Using the wrong test
equipment may result in transmission
damage or unexpected vehicle move-
ment which could result in serious vehicle
damage or personal injury.
Due to legal requirements in some states/
areas, your vehicle may be required to be in
what is called the “ready condition” for an
Inspection/Maintenance (I/M) test of the
emission control system.
The vehicle is set to the “ready condition”
when it is driven through certain driving
patterns. Usually, the “ready condition” can
be obtained by ordinary usage of the vehicle.
If a powertrain system component is re-
paired or the battery is disconnected, the
vehicle may be reset to a “not ready condi-
tion”. Before taking the I/M test, check the
vehicle’s inspection/maintenance test readi- ness condition. Place the ignition switch in
the ON position without starting the engine.
If the Malfunction Indicator Light (MIL)
comes on steady for 20 seconds and then
blinks for 10 seconds, the I/M test condition
is “not ready”. If the MIL does not blink after
20 seconds, the I/M test condition is
“ready”.
It is recommended you visit an INFINITI
retailer to set the “ready condition” or to
prepare the vehicle for testing.
READINESS FOR INSPECTION/
MAINTENANCE (I/M) TEST (US only)

This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an
EDR is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a road obstacle, data
that will assist in understanding how a
vehicle’s systems performed. The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
.How various systems in your vehicle were
operating;
. Whether or not the driver and passenger
safety belts were buckled/fastened;
. How far (if at all) the driver was depres-
sing the accelerator and/or brake pedal;
and,
. How fast the vehicle was traveling.
. Sounds are not recorded.
These data can help provide a better under-
standing of the circumstances in which
crashes and injuries occur.
NOTE: EDR data are recorded by your
vehicle only if a nontrivial crash situation
occurs; no data are recorded by the EDR
under normal driving conditions and no
personal data (e.g. name, gender, age and
crash location) are recorded. However, other
parties, such as law enforcement, could combine the EDR data with the type of
personally identifying data routinely ac-
quired during a crash investigation.
To read data recorded by an EDR, special
equipment is required and access to the
vehicle or the EDR is needed. In addition to
the vehicle manufacturer and INFINITI re-
tailer, other parties, such as law enforce-
ment, that have the special equipment, can
read the information if they have access to
the vehicle or the EDR. EDR data will only be
accessed with the consent of the vehicle
owner or lessee or as otherwise required or
permitted by law.
Genuine INFINITI Service Manual for this
model year and prior can be purchased. A
genuine INFINITI Service Manual is the best
source of service and repair information for
your vehicle. This manual is the same one
used by the factory-trained technicians
working at INFINITI retailers. Genuine
INFINITI Owner’s Manuals can also be
purchased.
For USA:
For current pricing and availability of genu-
ine
INFINITI Service Manuals, contact:
www.infiniti-techinfo.com
For current pricing and availability of genu-
ineINFINITI Owner’s Manuals, contact:
1-800-247-5321
For Canada:
To purchase a copy of a genuine INFINITI
Service Manual or Owner’s Manual for this
model year and prior, contact an INFINITI
retailer. For the phone number and location
of an INFINITI retailer in your area call the
INFINITI Satisfaction Center at 1-800-361-
4792 and a bilingual INFINITI representative
will assist you.
Technical and consumer information10-23
EVENT DATA RECORDERS (EDR) OWNER’S MANUAL/SERVICE
MANUAL ORDER INFORMATION

10-24Technical and consumer information
MEMO