2020 HYUNDAI IONIQ towing

6-4
What to do in an emergency
Jump starting can be dangerous if
done incorrectly. Follow the jump
starting procedure in this section to
avoid serious injury or damage to
your vehicle. If in doubt about how to
properly jump start your vehicle, we
strongly recommend that you have a
service technician or towing service
do it for you.
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To prevent SERIOUS INJURY or
DEATH to you or bystanders,
always follow these precautions
when working near or handling
the battery:
Always read and follow
instructions carefully
when handling a battery.
Wear eye protection
designed to protect the
eyes from acid splashes.
Keep all flames, sparks,
or smoking materials
away from the battery.
(Continued)
WARNING
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Hydrogen is always
present in battery cells,
is highly combustible,
and may explode if ignit-
ed.
Keep batteries out of
reach of children.
Batteries contain sulfu-
ric acid which is highly
corrosive. Do not allow
acid to contact your
eyes, skin or clothing.
If acid gets into your eyes, flush
your eyes with clean water for at
least 15 minutes and get imme-
diate medical attention. If acid
gets on your skin, thoroughly
wash the area. If you feel pain or
a burning sensation, get med-
ical attention immediately.
(Continued)(Continued)
•When lifting a plastic-cased
battery, excessive pressure
on the case may cause battery
acid to leak. Lift with a battery
carrier or with your hands on
opposite corners.
Do not attempt to jump start
your vehicle if your battery is
frozen.
NEVER attempt to recharge
the battery when the vehicle's
battery cables are connected
to the battery.
The electrical ignition switch
works with high voltage.
NEVER touch these compo-
nents with the " " indicator
ON or when the POWER but-
ton is in the ON position.

6-19
What to do in an emergency
6
Distributing the sealant
10. Immediately drive approximately
4~6miles (7~10km or about 10
minutes) to evenly distribute the
sealant in the tire.
Do not exceed a speed of 50 mph
(80 km/h). If possible, do not fall
below a speed of 12 mph (20 km/h).While driving, if you experience any
unusual vibration, ride disturbance or
noise, reduce your speed and drive
with caution until you can safely pull
off of the side of the road.
Call for road side service or towing.
When you use the Tire Mobility Kit,
the tire pressure sensors and wheel
may be damaged by sealant, have it
inspected at an authorized dealer.Checking the tire inflation pressure
1. After driving approximately
4~6miles (7~10km or about
10 minutes), stop at a safe location.
2. Connect the filling hose (3) of the
compressor directly to the tire
valve.
3. Plug the compressor power cord
into the vehicle power outlet.
4. Adjust the tire inflation pressure to
the recommended tire inflation.
With the vehicle ON ( indica-
tor ON) proceed as follows.
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6-21
What to do in an emergency
6
Towing service
If emergency towing is necessary,
we recommend having it done by an
authorized HYUNDAI dealer or a
commercial tow-truck service.
Proper lifting and towing procedures
are necessary to prevent damage to
the vehicle. The use of wheel dollies
or flatbed is recommended.It is acceptable to tow the vehicle
with the rear wheels on the ground
(without dollies) and the front wheels
off the ground. If any of the loaded
wheels or suspension components
are damaged or the vehicle is being
towed with the front wheels on the
ground, use a towing dolly under the
front wheels.
When being towed by a commercial
tow truck and wheel dollies are not
used, the front of the vehicle should
always be lifted, not the rear.
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Do not tow the vehicle with
the front wheels on the
ground as this may cause
damage to the vehicle.
Do not tow with sling-type
equipment. Use a wheel lift or
flatbed equipment.
CAUTION

6-22
What to do in an emergency
When towing your vehicle in an
emergency without wheel dollies:
1. While depressing the brake pedal
shift to the N (Neutral) position
and turn the vehicle off. The
POWER button will be in the ACC
position.
2. Release the parking brake.
Failure to shift to N (Neutral) may
cause internal damage to the vehi-
cle.
Removable Towing Hook
1. Open the liftgate, and remove the
towing hook from the tool case.
2. Remove the hole cover by press-
ing the lower part of the cover on
the front or rear bumper.
3. Install the towing hook by turning it
clockwise into the hole until it is
fully secured.
4. Remove the towing hook and
install the cover after use.
NOTICE
If your vehicle is equipped with
a rollover sensor, place the
POWER button in the OFF or
ACC position when the vehicle
is being towed. The side impact
and curtain air bag may deploy
if the sensor detects the situa-
tion as a rollover.
WARNING
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■Front
■Rear

6-23
What to do in an emergency
6
Emergency Towing
If towing is necessary, we recom-
mend you have it done by an author-
ized HYUNDAI dealer or a commer-
cial tow truck service.
If towing service is not available in an
emergency, your vehicle may be
temporarily towed using a cable or
chain secured to the emergency tow-
ing hook at the front (or rear) of the
vehicle.
Use extreme caution when towing
the vehicle with a cable or chain. A
driver must be in the vehicle to steer
it and operate the brakes.
Towing in this manner may be done
only on hard-surfaced roads for a
short distance and at low speeds.
Also, the wheels, axles, power train,
steering and brakes must all be in
good condition.Always follow these emergency tow-
ing precautions:
While depressing the brake pedal
shift to the N (Neutral) position and
turn the vehicle off. The POWER
button will be in the ACC position.
Release the parking brake.
Depress the brake pedal with more
force than normal since you will
have reduced braking perform-
ance.
More steering effort will be
required because the power steer-
ing system will be disabled.
Use a vehicle heavier than your
own to tow your vehicle.
The drivers of both vehicles should
communicate with each other fre-
quently.
Before emergency towing, check
that the hook is not broken or dam-
aged.
Fasten the towing cable or chain
securely to the hook.
Do not jerk the hook. Apply steady
and even force. The driver must be in the vehi-
cle for steering and braking
operations when the vehicle is
being towed. Passengers other
than the driver must not be in
the vehicle.CAUTION

6-24
What to do in an emergency
Use a towing cable or chain less
than 16 feet (5 m) long. Attach a
white or red cloth (about 12 inch
(30 cm) wide) in the middle of the
cable or chain for easy visibility.
Drive carefully so the towing cable
or chain remains tight during towing.
Before towing, check the reduction
gear for fluid leaks under your vehi-
cle. If the reduction gear is leaking,
flatbed equipment or a towing dolly
must be used.Accelerate or decelerate the vehi-
cle in a slow and gradual manner
while maintaining tension on the
tow rope or chain to start or drive
the vehicle, otherwise tow hooks
and the vehicle may be damaged.
To avoid damage to your vehicle
and vehicle components when
towing:
Always pull straight ahead when
using the towing hooks. Do not
pull from the side or at a vertical
angle.
Do not use the towing hooks to
pull a vehicle out of mud, sand
or other conditions from which
the vehicle cannot be driven out
under its own power.
Limit the vehicle speed to
10 mph (15 km/h) and drive less
than 1 mile (1.5 km) when towing
to avoid serious damage to the
reduction gear.
NOTICE
NOTICE
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7-10
Maintenance
Maintenance Under Severe Usage Conditions
The following items must be serviced more frequently on cars normally used under severe driving conditions. Refer
to the chart below for the appropriate maintenance intervals.
R : Replace I : Inspect and, after inspection, clean, adjust, repair or replace if necessary
Severe driving conditions
A - Repeatedly driving short distances of less than 5 miles
(8 km) in normal temperature or less than 10 miles (16 km)
in freezing temperature
B - Extensive low speed driving for long distances
C - Driving on rough, dusty, muddy, unpaved, graveled or salt-
spread roads
D - Driving in areas using salt or other corrosive materials or in
very cold weatherE - Driving in sandy areas
F - Driving in heavy traffic area over 90°F (32°C)
G- Driving on uphill, downhill, or mountain road
H - Towing a Trailer, or using a camper, or roof rack
I - Driving as a patrol car, taxi, other commercial use or vehicle
towing
J - Driving over 106 mph (170 km/h)
K - Frequently driving in stop-and-go conditions
MAINTENANCE ITEMMAINTENANCE
OPERATIONMAINTENANCE INTERVALSDRIVING
CONDITION
Reduction gear fluid REvery 75,000 miles (120,000 km) C, E, F, G, I
Brake / pads, calipersIMore frequentlyC, D, G, H
Steering gear box, linkage & boots /
lower arm ball joint, upper arm ball jointIMore frequentlyC, D, E, F, G, H, I
Drive shafts and bootsIMore frequentlyC, D, E, F, G, H, I
Climate control air filter
(for evaporator and blower unit)RMore frequentlyC, E

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If you cannot put out the fire
immediately, the high voltage
battery may explode. Evacuate
to a safe place and do not let
other people approach the site.
Contact the fire department and
notify them of an electric vehi-
cle fire.
If the vehicle is flooded with
water, immediately turn OFF
the vehicle and evacuate to a
safe place. Contact 911 or an
authorized HYUNDAI dealer.
WARNING
If towing is required, lift all
four wheels off the ground
and tow the vehicle. If you
must tow the vehicle using
only two wheels, lift the front
wheels off the ground and tow
the vehicle.
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If necessary to roll the vehicle
so that it can be rolled onto a
flatbed tow truck perform the
following:
- First, depress the brake
pedal and release the park-
ing brake.
- While depressing the brake
pedal shift to the N (Neutral)
position and press the
POWER button to turn the
vehicle off.
- Wait 3 minutes or more
before opening the driver
door and the vehicle will
remain in ACC mode and in
Neutral.
- If the driver door is opened
within the 3 minute period,
the vehicle will automatically
shift to P (Park), the vehicle
will turn OFF and the front
wheels will be remained
locked.WARNING
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Flatbed Towing
Tires Locked Towing
Dolly
Tires Locked Towing
Dolly