2020 HONDA PILOT service

Event Data Recorders
This vehicle is equipped with an event data recorder (EDR).
The main purpose of an EDR is to record, in certain crash or near
crash-like situations, such as an air bag deployment or hitting a
road obstacle, data that will assist in understanding how a vehicle’s
systems performed. The EDR is designed to record data related
to vehicle dynamics and safety systems for a short period of
time, typically 30 seconds or le ss. The EDR in this vehicle is
designed to record such data as:
• How various systems in your vehicle were operating;
• Whether or not the driver and passenger safety belts were
buckled/fastened;
3WARNING
California Proposition 65 Warning
Operating, servicing and maintaining a
passenger vehicle or off-highway motor
vehicle can expose you to chemicals including
engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To
minimize exposure, avoid breathing exhaust,
do not idle the engine except as necessary,
service your vehicle in a well-ventilated area
and wear gloves or wash your hands
frequently when servicing your vehicle. For
more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
• How far (if at all) the driver was depressing the accelerator
and/or brake pedal; and,
• How fast the vehicle was traveling.
These data can help provide a better understanding of the
circumstances in which crashes and injuries occur. NOTE: EDR data
are recorded by your vehicle only if a non-trivial crash situation
occurs; no data are recorded by the EDR under normal driving
conditions and no personal data (e.g., name, gender, age, and
crash location) are recorded. Howeve r, other parties, such as law
enforcement, could co mbine the EDR data with the type of
personally identifying data rout inely acquired during a crash
investigation.
To read data recorded by an ED R, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement, that
have the special equipment, can re ad the information if they have
access to the vehicle or the EDR.
The data belongs to the vehicle ow ner and may not be accessed by
anyone else except as legally requir ed or with the permission of the
vehicle owner.
Service Diagnostic Recorders
This vehicle is equipped with se rvice-related devices that record
information about powertrain perfo rmance. The data can be used
to verify emissions law requirem ents and/or help technicians
diagnose and solve service problems. It may also be combined with
data from other sources for res earch purposes, but it remains
confidential. Some diagnostic and maintenance information is
uploaded to Honda upon vehicle start up.
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California Perchlorate Contamination Prevention Act
The airbags, seat belt tensioners, and CR type batteries in this
vehicle may contain perchlorate materials - special handling may
apply. See www.dtsc.ca.gov/hazard ouswaste/perchlorate/
As you read this manual, you will find information that is preceded
by a symbol. This information is intended to help you avoid
damage to your vehicle, othe r property, or the environment.
Software End User License Agreement
Your vehicle comes equipped with software, which is governed by
the End User License Agreement in Owner’s Manual, and which
contains a binding arbitration clau se. Please refer to the End User
License Agreement for the terms and conditions governing your
use of the installed software, as we ll as the applications, services,
functions, and content provided through the software. Your use of
the installed software wi ll serve as your consent to the terms and
conditions of the End User License Agreement.
You may opt out within 30 days of your initial use of the Software
by sending a signed, written noti ce to HONDA at American Honda
Motor Co., Inc. Honda Automobile Customer Services Mail Stop
100-5E-8A, 1919 Torrance Blvd. Torrance, CA 90501-2746.
Privacy Notice
This vehicle may share location a nd usage information. To manage
this setting, visit www.hondalink.com/vehicle-data-choices .
A Few Words About Safety
Your safety, and the safety of others, is very important. And
operating this vehicle safely is an important responsibility.
NOTICE
To help you make informed de cisions about safety, we have
provided operating procedures and other information on labels and
in this manual. This information alerts you to potential hazards that
could hurt you or others.
Of course, it is not practical or possible to warn you about all the
hazards associated with operating or maintaining your vehicle. You
must use your own good judgment.
You will find this impo rtant safety information in a variety of forms,
including:
● Safety Labels - on the vehicle.
● Safety Messages - preceded by a safety alert symbol
3 and
one of three signal words: DANGER, WARNING , or CAUTION .
These signal words mean:
● Safety Headings - such as Important Safety Precautions.
● Safety Section - such as Safe Driving.
● Instructions - how to use this vehi cle correctly and safely.
This entire book is filled with important safety information - please
read it carefully.
3 DANGERYou WILL be KILLED or SERIOUSLY HURT if
you don't follow instructions.
3 WARNINGYou CAN be KILLED or SERIOUSLY HURT if
you don't follow instructions.
3CAUTIONYou CAN be HURT if you don't follow
instructions.
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Contents
Child Safety P. 60Exhaust Gas Hazard P. 76Safety Labels P. 77
Opening and Closing the Tailgate P. 153 Security System P. 163 Opening and Closing the Windows P. 166
Operating the Switches Around the Steering Wheel P. 171 Adjusting the Mirrors P. 192
Heating and Cooling
* P. 230 Climate Control System* P. 235
Audio System Basic Operation P. 251, 269 Audio Error Messages P. 348
Blu-ray/DVD Rear Entertainment System* P. 378 Customized Features P. 426, 433
CabinTalkTM * P. 506
Off-Highway Driving Guidelines P. 524 When Driving P. 526 Honda Sensing ® P. 565 Braking P. 610
Refueling P. 627 Fuel Economy and CO
2 Emissions P. 630
Maintenance Under the Hood P. 641 Replacing Light Bulbs P. 653
Checking and Maintaining Tires P. 662 Battery P. 671 Remote Transmitter Care P. 673
Heating and Cooling System
*/Climate Control System* Maintenance P. 676 Cleaning P. 678
Engine Does Not Start P. 695 Shift Lever Does Not Move* P. 699 Jump Starting P. 700
Fuses P. 709 Emergency Towing P. 714
Refueling P. 716 When You Cannot Open the Tailgate P. 717
Devices that Emit Radio Waves P. 723 Reporting Safety Defects P. 724
Authorized Manuals P. 729 Customer Service Information P. 730
Quick Reference GuideP. 4
Safe DrivingP. 33
Instrument PanelP. 79
ControlsP. 135
FeaturesP. 243
DrivingP. 507
MaintenanceP. 631
Handling the UnexpectedP. 685
InformationP. 719
IndexP. 731
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28
Quick Reference Guide
Handling the Unexpected (P685)
Flat Tire (P687)
● Park in a safe location and replace the
flat tire with the compact spare tire
located under the cargo area.
Indicators Come On (P705)
● Identify the indicator and consult the
owner’s manual.
Engine Won’t Start (P695)
● If the battery is dead, jump start using a
booster battery.
Blown Fuse (P709)
● Check for a blown fuse if an electrical
device does not operate.
Overheating (P703)
● Park in a safe location. If you do not see
steam under the hood, open the hood,
and let the engine cool down.
Emergency Towing (P714)
● Call a professional towing service if you
need to tow your vehicle.
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59
uuAirbags uAirbag Care
Safe Driving
Airbag Care
You do not need to, and should not, perform any maintenance on or replace any
airbag system components yourself. However, you should have your vehicle
inspected by a dealer in the following situations:
■When the airbags have deployed
If an airbag has inflated, th e control unit and other related parts must be replaced.
Similarly, once an automatic seat belt te nsioner has been activated, it must be
replaced.
■When the vehicle has been in a moderate-to-severe collision
Even if the airbags did not infl ate, have your dealer inspect the following: the driver’s
seat position sensor, weight sensors in the passenger’s seat, front seat belt
tensioners, and each seat belt that was worn during the crash.
■Do not remove or modify a fron t seat without consulting a dealer
This would likely disable or affect the proper operation of the driver’s seat position
sensor or the weight sensors in the passenge r’s seat. If it is necessary to remove or
modify a front seat to accommodate a pe rson with disabilities, contact a Honda
dealer, or for U.S. vehicles, American Ho nda Automobile Customer Service at 1-800-
999-1009 and for Canadian vehicles, Hond a Canada Customer Relations at 1-888-
9-HONDA-9.
1 Airbag Care
We recommend against the use of salvaged airbag
system components, including the airbag, tensioners,
sensors, and control unit.
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243
Features
This chapter describes how to operate technology features.
Audio SystemAbout Your Audio System ................ 244
USB Ports ......................................... 245
Auxiliary Input Jack .......................... 246
Audio System Theft Protection ......... 247
Audio Remote Controls .................... 248
Audio System Basic Operation ..... 251, 269
Audio Error Messages
CD Player*....................................... 348
iPod/USB Flash Drive ........................ 350
Android/Apps .................................. 352
Models with Display Audio
General Information on the Audio System SiriusXM ® Radio Service
*................. 353
Recommended CDs*....................... 354
Compatible iPod, iPad, iPhone, and USB Flash Drives .................................... 356
Honda App License Agreement ........ 358
Legal Information on Apple CarPlay/ Android Auto ................................. 370
About Open Source Licenses ............ 372
License Information
*........................ 373 Blu-ray/DVD Rear Entertainment
System
*........................................... 378
Customized Features ................ 426, 433
HomeLink ® Universal Transceiver
*.. 452
Bluetooth ® HandsFreeLink® ..... 455, 480
CabinTalk
TM *...................................... 506
* Not available on all models
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244
Features
Audio System
About Your Audio System
The audio system features AM/FM radio and SiriusXM ® Radio* service. It can also
play audio CDs*, WMA/MP3/AAC files*, USB flash drives, and iPod, iPhone, iPad*
and Bluetooth ® devices.
You can operate the audi o system from the buttons
* and knobs on the panel, the
remote controls on the steering wheel, or the icons on the touchscreen interface*.
1About Your Audio System
SiriusXM ® Radio is available on a subscription basis
only. For more information on SiriusXM ® Radio,
contact a dealer.
*
2 General Information on the Audio System
P. 353
SiriusXM ® Radio is available in the United States and
Canada, except Ha waii, Alaska, and Puerto Rico.
*
SiriusXM® is a registered trademark of SiriusXM
Radio, Inc.*
Video CDs and 3-inch (8 -cm) mini CDs are not
supported.
iPod, iPad, iPhone and iT unes are trademarks of
Apple Inc.
State or local laws may pr ohibit the operation of
handheld electronic devi ces while operating a
vehicle.
After you set the power m ode to VEHICLE OFF, you
can use the audio system for up to 30 minutes per
driving cycle, or until opening the driver's door.
However, whether you can continue using the audio
system depends on the batter y condition. Repeatedly
using this feature ma y drain the battery.
Models with Blu-rayTM player
Models with Display AudioRemote Controls iPod
USB Flash Drive
*1
*2
*1 : Models with color audio system
*2 : Models with Display Audio
* Not available on all models
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333
uuAudio System Basic Operation uHondaLink ®
Continued
Features
HondaLink ®
HondaLink® connects you to the latest info rmation from Honda. You can connect
your phone wirelessly through Wi-Fi or Bluetooth®.
2Wi-Fi Connection P. 338
2 Phone Setup P. 485
Use the following procedure to connect to HondaLink ® service.
■To enable the HondaLink® service
You need to allow the consent of the location service to enable the HondaLink ®
service.
Disable: Does not allow this consent.
Enable Once : Allows only one time. (Shows
again next time.)
Always Enable: Allows anytime. (Never
show again.)
■To Connect to HondaLink® Service
1HondaLink ®
The HondaLink ® connect app is compatible with most
iPhone and Android phones.
Some cell phone carriers charge for tethering and
smartphone data use. Check your phone’s data
subscription package.
When Apple CarPlay or Android Auto is connected to
the audio system, HondaLink ® can be accessed even
without a Wi-Fi connection.
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