2020 HONDA PILOT Owner's Manual (in English)

695
Handling the Unexpected
Engine Does Not Start
Checking the Engine
If the engine does not start, check the starter.
Starter conditionChecklist
Starter doesn’t turn or turns
over slowly.
The battery may be dead. Check
each of the items on the right and
respond accordingly.Check for a message on the driver information interface.
●If the To Start, Hold Remote Near Start Button message appears
2If the Smart Entry Remote Battery is Weak P. 696
uMake sure the smart entry remote is in its operating range.
2 ENGINE START/STOP Button Operating Range P. 171
Check the brightness of the interior lights.
Turn on the interior lights and check the brightness.
●If the interior lights are dim or do not come on at all
2 Battery P. 671●If the interior lights come on normally 2 Fuses P. 709
The starter turns over normally
but the engine doesn’t start.
There may be a problem with a
fuse. Check each of the items on
the right and respond accordingly. Review the engine start procedure.
Follow its instructions, and try
to start the engine again.
2 Starting the Engine P. 526
Check the immobilizer system indicator.
When the immobilizer system indicator is blinking, the engine cannot be started.
2Immobilizer System P. 163
Check the fuel level.
There should be enough fuel in the tank.
2 Fuel Gauge P. 110
Check the fuses.
Check all fuses, or have the vehicle checked by a dealer.
2Inspecting and Changing Fuses P. 713
If the problem continues:
2Emergency Towing P. 714
1Checking the Engine
If you must start the vehi cle immediately, use an
assisting vehicle or booster battery to jump start it.
2 Jump Starting P. 700
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696
uuEngine Does Not Start uIf the Smart Entry Remote Battery is Weak
Handling the Unexpected
If the Smart Entry Remote Battery is Weak
If the beeper sounds, the To Start, Hold Remote Near Start Button message
appears on the driver information interface, the ENGINE START/STOP button
flashes, and the engine won’t star t, start the engine as follows:
1.Touch the center of the ENGINE START/
STOP button with the H logo on the smart
entry remote while the ENGINE START/
STOP button is flashing. The buttons on
the smart entry remote should be facing
you.
u The ENGINE START/STOP button
flashes for about 30 seconds.
2. Depress the brake pedal and press the
ENGINE START/STOP button within 10
seconds after the beeper sounds and the
ENGINE START/STOP button changes
from flashing to on.
u If you don’t depress the pedal, the mode
will change to ACCESSORY.
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697
uuEngine Does Not Start uEmergency Engine Stop
Continued
Handling the Unexpected
Emergency Engine Stop
The ENGINE START/STOP button may be used to stop the engine due to an
emergency situation even while driving. If you must stop the engine, do either of the
following operations:
• Press and hold the ENGINE START/STOP button for about two seconds.
• Firmly press the ENGINE START/STOP button three times.
The steering wheel will not lock. However, because turning off the engine disables
the power assist the engine provides to the steering and braking systems, it will
require significantly more physical effort an d time to steer and slow the vehicle. Use
both feet on the brake pedal to slow down the vehicle and stop immediately in a
safe place.
The gear position auto matically changes to
(P after the vehicle comes to a complete
stop. Then, the power mode changes to VEHICLE OFF.
The gear position auto matically changes to
(P after the vehicle comes to a complete
stop. Then press the ENGINE START/STOP button twice without depressing the
brake pedal to change the mode VEHICLE OFF.
The power mode is in ACCESSORY when the engine is stopped.
To change the mode to VEHICLE OFF, put the transmission into
(P after the vehicle
comes to a complete stop.
1 Emergency Engine Stop
Do not press the ENGINE START/STOP button while
driving unless it is absolute ly necessary for the engine
to be turned off.
If you press the ENGINE START/STOP button while
driving, the beeper sounds.
Models with electronic gear selector for U.S. models
Models with electronic gear selector for Canadian models
Models with shift lever
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698
uuEngine Does Not Start uEmergency Engine Stop
Handling the Unexpected
The power mode is in ACCESSORY when the engine is stopped.
To change the mode to VEHICLE OFF, put the transmission into
(P after the vehicle
comes to a complete stop.
Then press the ENGINE START/STOP button twice without depressing the brake
pedal.
Models with shift lever for Canadian models
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699
Handling the Unexpected
Shift Lever Does Not Move*
Follow the procedure below if you cannot move the shift lever out of the (P
position.
1.Set the parking brake.
2. Remove the built-in key from the smart
entry remote.
3. Open the lid of the console compartment.
4. Wrap a cloth around the tip of a small flat-
tip screwdriver. Put it into the shift lock
release slot as shown in the image, and
remove the cover.
5. Insert the key into the shift lock release slot.
6. While pushing the key down, press the shift
lever release button and place the shift lever
into
(N.
u The lock is now released. Have the shift
lever checked by a de aler as soon as
possible.
■Releasing the Lock
Cover
Release
Button
Shift Lock
Release Slot
* Not available on all models
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700
Handling the Unexpected
Jump Starting
Turn off the power to electric devices, such as audio and lights. Turn off the engine,
then open the hood. 1.Pull up on the engine compartment cover,
remove it from the pins.
2. Remove the holding clips and the air intake
duct.
■Jump Starting Procedure1Jump Starting
Securely attach the jumper cables clips so that they
do not come off when the e ngine vibrates. Also be
careful not to tangle the ju mper cables or allow the
cable ends to touch each other while attaching or
detaching the jumper cables.
Battery performance degrades in cold conditions and
may prevent the engi ne from starting.
3WARNING
A battery can explode if you do not follow
the correct procedure, seriously injuring
anyone nearby.
Keep all sparks, open flames, and smoking
materials away from the battery.
Pin
Engine Compartment Cover
Air Intake Duct
Clip
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701
uuJump Starting u
Continued
Handling the Unexpected
3.Pull up on the engine cover, remove it from
the pins.
u Start on the passenger side and lift the
outermost edge of the cover.
u Move towards the driver side while
applying uniform upward pressure.
4. Connect the first jumper cable to your
vehicle’s battery + terminal.
5. Connect the other end of the first jumper
cable to the booster battery + terminal.
u Use a 12-volt booster battery only.
u When using an automotive battery
charger to boost your 12-volt battery,
select a lower charging voltage than 15
volts. Check the ch arger manual for the
proper setting.
6. Connect the second jumper cable to the
booster battery - terminal.
7. Connect the other end of the second
jumper cable to the engine hanger as
shown. Do not connect this jumper cable to
any other part.
8. If your vehicle is connected to another
vehicle, start the assisting vehicle’s engine
and increase its rpm slightly.
9. Attempt to start your ve hicle’s engine. If it
turns over slowly, check that the jumper
cables have good metal-to-metal contact.
Pin
Engine Cover
Booster Battery
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702
uuJump Starting u
Handling the Unexpected
Once your vehicle’s engine has started, re move the jumper cables in the following
order:
1. Disconnect the jumper cable from your vehicle’s ground.
2. Disconnect the other end of the jumper cable from the booster battery -
terminal.
3. Disconnect the jumper cable from your vehicle’s battery + terminal.
4. Disconnect the other end of the jumper cable from the booster battery +
terminal.
Have your vehicle inspected by a n earby service station or a dealer.
■What to Do After the Engine Starts
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