2020 HONDA PILOT phone

730
Information
Customer Service Information
Honda dealership personnel are trained professionals who should be able to deal
with any problems you may encounter with your vehicle. If, however, you are faced
with a problem that they cannot resolv e to your satisfaction, contact Honda
Customer Services.
U.S. Owners
American Honda Motor Co., Inc.
Honda Automobile Customer Services
Mail Stop 100-5E-8A
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: 1 (800) 999-1009 Canadian Owners
Honda Canada Inc.
Customer Relations
180 Honda Boulevard
Markham, ON
L6C 0H9
Tel: 1-888-9-HONDA-9
Fax: 1-877-939-0909
E-mail: [email protected]
In Puerto Rico and the U.S. Virgin
Islands
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: 1 (787) 620-75461 Customer Service Information
When you call or write, pl ease give us the following
information:
•Vehicle Identification Number
2Vehicle Identification Number (VIN),
Engine Number, and Transmission
Number P. 722
•Date of purchase•Odometer reading of your vehicle
•Your name, address, and telephone number
•A detailed description of the problem•Name of the dealer who sold the vehicle to you
20 PILOT-31TG76401.book 730 ページ ２０１９年７月２４日　水曜日　午後３時３２分

732
Index
Security Code .......................................... 247
Selecting an Audio Source ....................... 298
Siri Eyes Free ............................................ 340
Status Area .............................................. 281
System Updates ....................................... 284
Theft Protection ....................................... 247
Updating Apps ........................................ 282
USB Flash Drives ...................... 263, 322, 357
USB Port .................................................. 245
Wallpaper Setup .............................. 254, 274
Wi-Fi Connection ..................................... 338
Audio/Information Screen ................ 252, 270
Authorized Manuals ................................. 729
Auto Door Locking/Unlocking ................. 152
Customize ....................................... 130, 447
Auto High-Beam ....................................... 179
Indicator .................................................... 85
Auto Idle Stop Indicator (Amber) .............. 90
Auto Idle Stop Indicator (Green) ............... 90
Auto Idle-stop ........................................... 544
OFF Button .............................................. 545
Automatic Intermittent Wipers ............... 184
Automatic Lighting .................................. 176
Automatic Transmission ........................... 533
Creeping ................................................. 533
Fluid ........................................................ 651
Kickdown ................................................ 533
Operating the Shift Button....................... 538
Shift Lever Does Not Move....................... 699
Shift Lever Operation ............................... 535
Shifting............................................ 534, 536 Auxiliary Input Jack
.................................. 246
Average Fuel Economy ............................ 116
AWD Torque ............................................. 119
B
Battery...................................................... 671
Charging System Indicator................. 81, 705
Jump Starting .......................................... 700
Maintenance (Checking the Battery) ........ 671
Belts (Seat) .................................................. 39
Beverage Holders ..................................... 215
Blind spot information System ................ 555
Bluetooth® Audio............................. 266, 329
Bluetooth® HandsFreeLink ®............. 455, 480
Blu-ray/DVD Rear Entertainment
System ..................................................... 378
Audio Sources for Front and Rear Seats ... 399
Auxiliary Console Panels .......................... 380
DVD or Blu-ray
TM Player Error Messages ... 424
Front Control Panel Operation ................. 391
HDMI
TM Port ............................................ 381
How Much Farther?TM............................. 398
Media Servers.......................................... 398
Operating the System .............................. 382
Overhead Screen ..................................... 381
Playable Disc Region Codes ..................... 422
Playable Disc Types .................................. 422
Playable Discs .......................................... 400
Playing a Disc in the Rear......................... 396
Playing a DVD/Blu-ray
TM........................... 385 Playing a Video Using the HDMI
TM........... 397
Playing an iPod and a USB Flash Drive in
the Rear ................................................ 396
Playing Apps ........................................... 394
Rear DVD or Blu-ray
TM Menu ................... 386
Rear System Setup .................................. 392
Recommended Discs ............................... 423
Selecting the App using Front Control Panel..................................................... 391
Setting the DVD or Blu-ray
TM Menu ......... 393
System Controls .............................. 385, 395
System Settings....................................... 389
Video Accessibility ................................... 383
Wireless Headphones .............................. 379
Booster Seats (For Children) ...................... 75
Brake System ............................................ 610
Anti-lock Brake System (ABS) .................. 612
Brake Assist System................................. 613
Fluid ....................................................... 652
Foot Brake .............................................. 611
Indicator ........................................... 80, 707
Parking Brake.......................................... 610
Brake System (Red) Indicator ................................................. 707
Brightness Control (Instrument Panel) ... 188
Bulb Replacement .................................... 653
Back-Up Lights ........................................ 657
Brake Lights ............................................ 657
Brake/Taillights........................................ 656
Daytime Running Lights .......................... 654
Fog Lights ............................................... 655
20 PILOT-31TG76401.book 732 ページ ２０１９年７月２４日　水曜日　午後３時３２分

735
Index
Information............................................. 627
Instant Fuel Economy .............................. 116
Low Fuel Indicator..................................... 84
Refueling ................................................ 627
Gauges ...................................................... 110
Gear Position Indicator ...................... 81, 538
Gear Shift Positions Automatic Transmission .......................... 536
Glass (care) ............................................... 681
Glove Box ................................................. 213
H
Handling the Unexpected ....................... 685
Hands Free Access .................................... 155
HandsFreeLink ® (HFL) ...................... 455, 480
Automatic Import of Cellular Phonebook
and Call History............................. 469, 489
Automatic Transferring ........................... 488
Caller’s ID Information ............................ 467
Displaying Messages ............................... 499
Favorite Contacts .................................... 490
HFL Buttons .................................... 455, 480
HFL Menus...................................... 457, 483
HFL Status Display ........................... 456, 482
In Case of Emergency ............................. 503
Limitations for Manual Operation.... 456, 482
Making a Call ................................. 474, 492
Options During a Call...................... 479, 495
Phone Setup ................................... 461, 485
Receiving a Call............................... 478, 495 Receiving a Text Message ........................ 497
Ring Tone ........................................ 467, 488
Selecting a Phone .................................... 498
Speed Dial ............................................... 470
To Clear the System ................................. 468
To Set Up a Text Message Options ........... 496
Hazard Warning Button ............................... 4
HD Radio
TM................................................ 305
HDMITM Port .............................................. 381
Head Restraints ......................... 200, 201, 202
Headlights ................................................. 175
Auto High-Beam ...................................... 179
Automatic Operation ............................... 176
Dimming ......................................... 175, 182
Operating ................................................ 175
Heated Steering Wheel ............................ 227
Heated Windshield Button ...................... 187
Heater (Steering Wheel) .......................... 227
Heaters (Seat) ........................... 224, 225, 226
Heating and Cooling System ................... 230
Cooling ................................................... 232
Defrosting the Windshield and
Windows ............................................... 233
Heating ................................................... 231
HFL (HandsFreeLink ®)....................... 455, 480
High Beam Indicator .................................. 87
Hill Start Assist System ............................. 531
HomeLink® Universal Transceiver ............ 452
Honda App License Agreement ............... 358
Honda Sensing ®.......................................... 26
HondaLink® ............................................... 333
I
Identification Numbers ............................ 722
Engine and Transmission ......................... 722
Vehicle Identification ............................... 722
Illumination Control ................................. 188
Button..................................................... 188
Immobilizer System .................................. 163
Indicator.................................................... 88
Indicators .................................................... 80
Adaptive Cruise Control (ACC) (Amber)..... 93
Adaptive Cruise Control (ACC) (Green)...... 93
All-wheel drive (AWD) ............................... 90
Anti-lock Brake System (ABS)..................... 84
Auto High-Beam ....................................... 85
Auto Idle Stop (Amber).............................. 90
Auto Idle Stop (Green)............................... 90
Blind spot information ....................... 95, 556
Brake System (Amber) ............................... 80
Brake System (Red) ............................ 80, 707
Charging System ............................... 81, 705
Collision Mitigati on Braking System
TM
(CMBSTM) ........................................... 93, 94
Econ Mode................................................ 89
Electric Power Steering (EPS) System .. 86, 707
Fog Light ................................................... 88
Gear Position............................................. 81
Hazard Warning ........................................ 87
High Beam ................................................ 87
Immobilizer System ................................... 88
Lane Keeping Assist System (LKAS) .......... 595
20 PILOT-31TG76401.book 735 ページ ２０１９年７月２４日　水曜日　午後３時３２分

736
Index
Lane Keeping Assist System (LKAS) (Amber) ................................................... 91
Lane Keeping Assist System (LKAS) (Green) .................................................... 91
Lights On ................................................... 87
Low Fuel .................................................... 84
Low Oil Pressure Symbol .......................... 705
Low Tire Pressure/TPMS ..................... 87, 708
Malfunction Indicator Lamp ............... 81, 706
Parking Brake and Br ake System .............. 707
Parking Brake and Brake System (Amber) ... 80
Parking Brake and Brake System (Red) ....... 80
Road Departure Mitigation (RDM) .............. 92
Seat Belt Reminder .............................. 40, 84
Security System Alarm ............................... 88
Supplemental Restraint System ............ 57, 85
System Message ........................................ 89
Transmission System .................................. 82
Turn Signal ................................................ 87
Vehicle Stability Assist
TM (VSA ®) OFF ... 86, 553
Vehicle Stability AssistTM (VSA ®)
System ............................................. 85, 552
Information ............................................... 719
Instant Fuel Economy ............................... 116
Instrument Panel ........................................ 79
Brightness Control ................................... 188
Intelligent Traction Management System ...................................................... 550
Intelligent VTM4 (i-VTM4) ....................... 560
Interior Lights ........................................... 209
Interior Rearview Mirror .......................... 192iPad
........................................................... 356
iPhone ....................................................... 356
iPod ........................................... 260, 319, 356
J
Jack (Wheel Nut Wrench) ........................ 691
Jump Starting ........................................... 700
K
Key Number Tag ....................................... 140
Keyless Lockout Prevention ..................... 148
Keys ........................................................... 139
Lockout Prevention.................................. 148
Number Tag ............................................ 140
Rear Door Won’t Open............................ 151
Remote Transmitter ................................. 147
Types and Functions ................................ 139
Kickdown (Automatic Transmission) ....... 533
L
Lane Keeping Assist System (LKAS)......... 593
Lane Keeping Assist System (LKAS)
Indicator (Amber) ..................................... 91
Lane Keeping Assist System (LKAS) Indicator (Green) ...................................... 91
LaneWatch
TM............................................. 558
LATCH (Child Seats) .............................. 65, 71
Legal Information on Apple CarPlay/
Android Auto .......................................... 370 License Information
................................. 373
Lights ................................................ 175, 653
Automatic............................................... 176
Bulb Replacement ................................... 653
Daytime Running Lights .......................... 182
High Beam Indicator ................................. 87
Interior.................................................... 209
Light Switches......................................... 175
Lights On Indicator.................................... 87
Turn Signals ............................................ 174
Load Limits ............................................... 511
Locking/Unlocking ................................... 139
Auto Door Locking/Unlocking ................. 152
Childproof Door Locks ............................ 151
From Inside ............................................. 149
From Outside .......................................... 142
Keys........................................................ 139
Using a Key............................................. 148
Lockout Prevention System ..................... 148
Low Battery Charge ................................. 705
Low Fuel Indicator ..................................... 84
Low Oil Pressure Symbol ......................... 705
Lower Anchors ..................................... 65, 71
Lubricant Specifications Chart ................ 721
Luggage (Maximum Load Limit) ............. 511
Lumbar Support ............................... 194, 195
Lumbar Support Adjustment Switch ...... 195
20 PILOT-31TG76401.book 736 ページ ２０１９年７月２４日　水曜日　午後３時３２分

737
Index
M
Maintenance.................................... 118, 631
Battery .................................................... 671
Brake Fluid .............................................. 652
Cleaning ................................................. 678
Coolant .................................................. 649
Maintenance Minder
TM............................ 635
Oil .......................................................... 645
Precautions ............................................. 632
Radiator .................................................. 650
Remote Control ...................................... 674
Remote Transmitter ................................ 673
Replacing Light Bulbs .............................. 653
Safety ..................................................... 633
Service Items ........................................... 638
Tires........................................................ 662
Transmission Fluid ................................... 651
Under the Hood ...................................... 641
Wireless Headphone ............................... 675
Malfunction Indicator Lamp ............. 81, 706
Map Lights ................................................ 210
Maximum Load Limit ............................... 511
Meters, Gauges ........................................ 110
Mirrors ...................................................... 192
Adjusting ................................................ 192
Door ....................................................... 193
Exterior ................................................... 193
Interior Rearview ..................................... 192
Modifications (and Accessories) .............. 683
Moonroof ................................................. 169
MP3 ................................... 263, 316, 322, 325 MP3/WMA/AAC
................ 263, 316, 322, 325
Multi-View Rear Camera .......................... 625
My Honda Music ....................................... 325
N
Navigation................................................ 117
Now Playing .............................................. 120
Numbers (Identification) .......................... 722
O
Odometer.................................................. 112
Off-Highway Driving Guidelines ............. 524
Oil (Engine) ............................................... 644
Adding .................................................... 646
Checking ................................................. 645
Displaying Maintenance Minder Information ........................................... 636
Low Oil Pressure Symbol .......................... 705
Oil Life ..................................................... 118
Recommended Engine Oil ........................ 644
Viscosity .................................................. 644
Open Source Licenses ............................... 372
Opening/Closing Hood ....................................................... 642
Moonroof................................................ 169
Power Windows ...................................... 166
Tailgate ................................................... 153
Operating the Switches Around the Steering Wheel ....................................... 171 Outside Temperature Display
.................. 112
Overheating .............................................. 703
P
Paddle Shifters (Sequential Mode) .... 23, 543
Panic Mode ............................................... 165
Panoramic Roof ........................................ 170
Parking ...................................................... 614
Parking Brake ........................................... 610
Parking Brake and Brake System Indicator .................................................. 707
Parking Brake and Brake System
Indicator (Amber) ..................................... 80
Parking Brake and Brake System Indicator (Red) .......................................... 80
Parking Sensor System ............................. 616
Passenger Airbag Off Indicator ................. 58
Passing Indicators ..................................... 175
Phone ........................................................ 119
Playing Bluetooth ® Audio ................ 266, 329
Power Tailgate ......................................... 155
Hands Free Access ................................... 155
Power Windows ....................................... 166
Precautions While Driving ....................... 532
Driving Guidelines for Your Utility Vehicle .................................................. 532
Rain ........................................................ 532
Pregnant Women ....................................... 45
Puncture (Tire) .......................................... 687
20 PILOT-31TG76401.book 737 ページ ２０１９年７月２４日　水曜日　午後３時３２分

740
Index
Warning Indicators .................................... 80
Turn Signals ............................................... 174
Indicators (Instrum ent Panel) ...................... 87
U
Under-floor Storage Area ........................ 229
Units .......................................................... 120
Unlocking the Doors ................................. 142
Unlocking the Fron t Doors from the
Inside ....................................................... 149
USB Flash Drives ........................ 263, 322, 357
USB Port .................................................... 245
V
Vanity Mirrors ............................................... 7
Vehicle Customization .............................. 125
Vehicle Identification Number ................. 722
Vehicle Stability Assist
TM (VSA ®)............... 552
Off Button ............................................... 553
System Indicator ................................ 85, 552
Ventilation ............................................... 236
Ventilation ................................................ 230
Viscosity (Oil) ..................................... 644, 721
Voice Control Operation .......................... 299
Audio Commands.................................... 301
Phone Commands ................................... 301
Voice Portal Screen .................................. 300
Voice Recognition .................................... 299
W
Wallpaper ......................................... 254, 274
Warning and Information Messages ......... 96
Warning Indicator On/Blinking ............... 705
Warning Labels ........................................... 77
Warnings ................................................... 117
Warranties (Warranty Manual provided separately) .............................................. 727
Watts ......................................................... 720
Wear Indicators (Tire) .............................. 667
Wheel Nut Wrench (Jack Handle) ........... 691
Wi-Fi Connection ...................................... 338
Window Washers ..................................... 183
Adding/Refilling Fluid .............................. 652
Switch ..................................................... 183
Windows (Opening and Closing) ............ 166
Windshield ................................................ 183
Cleaning ................................................. 681
Defrosting ............................................... 233
Defrosting/Defogging .............................. 236
Washer Fluid ........................................... 652
Wiper Blades ........................................... 658
Wipers and Washers................................ 183
Winter Tires .............................................. 670
Snow Tires .............................................. 670
Tire Chains .............................................. 670
Wipers and Washers ................................. 183
Automatic Intermi ttent Wipers ................ 184
Checking and Replacing Wiper Blades ..... 658
Front ....................................................... 183
Rear ........................................................ 185 Wireless Charger
...................................... 219
WMA ................................. 263, 316, 322, 325
Worn Tires ................................................ 662
20 PILOT-31TG76401.book 740 ページ ２０１９年７月２４日　水曜日　午後３時３２分