GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Radio 15
Up to 60 preset favorites can be
stored under the following:
AM, FM, SXM (if equipped), and
HD Radio Stations :Touch and
hold a favorite preset to store the
current station or channel as a
favorite. Touch a saved favorite to
recall a favorite station or channel.
Mixed-Audio Favorites
Favorites that can be stored include
radio stations, navigation,
or applications.
To scroll through the favorites:
. Drag up on the top border of the
favorites bar to view the
favorites. To close the favorites,
drag them down. .
Slide a finger to the right or left
to scroll through each page of
favorites.
Tone Settings : Touch and hold in
the favorites area to save the
current tone settings as a favorite in
the tone settings display. Drag up to
display the favorites. Touch a saved
favorite to recall a favorite tone
setting.
The number of favorites displayed is
automatically adjusted by default,
but can be manually adjusted in the
Settings menu under Radio and
then Number of Favorites Shown.
HD Radio Technology
If equipped, HD Radio Technology
is a free service with features such
as digital quality sound, more
stations available on a single
frequency such as HD2 and HD3,
and display information such as
artist and song title. From the AM or FM display, touch
Menu then HD Switching OFF to
turn HD Radio reception off. To turn
it on, touch Menu then HD
Switching ON.
Station Access
To access HD Radio stations:
1. Tune the radio to the station. If the HD Radio reception is
turned on and the station is
broadcasting with HD Radio
technology, the radio will
display the HD2/HD3 channels
available and will automatically
switch to digital audio indicated
with the HD logo.
2. Touch@or9on the
infotainment display to tune to
the previous or next HD Radio
station.
There may be a delay before the
station starts playing.
The HD Radio station number is
indicated next to the HD logo.
HD Radio stations can be saved as
favorites.
GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Radio 17
When SiriusXM is active, the station
name, number, category name,
song title, and artist display.
SiriusXM Menu
SiriusXM has a menu to adjust
different features.
Touching the Menu icon on the
infotainment display may show the
following:
Tone Settings :Touch + or–to
adjust the tone settings. See AM-FM
Radio 012.
TuneSelect : For SiriusXM only, this
feature allows for an alert to be set
for artists or songs that are played
on any channel. Touch Manage
TuneSelect to turn the alerts On and
Off or manage the saved selection
of Artists or Songs. To turn off an
alert, touch the Song or Artist and
uncheck the box. To delete an alert,
touch –. Touch the Back icon on the
infotainment display to go back to
the previous menu. Auto Volume (If Equipped) :
This
feature adjusts the volume based on
the vehicle speed. See AM-FM
Radio 012.
Bose AudioPilot Noise
Compensation Technology (If
Equipped) : This feature adjusts
the volume based on the noise in
the vehicle and speed. See AM-FM
Radio 012.
Radio Reception
Unplug electronic devices from the
accessory power outlets if there is
interference or static in the radio.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur
when things like storms and power
lines interfere with radio reception.
When this happens, try reducing the
treble on the radio.
SiriusXM Satellite Radio
Service
If equipped, SiriusXM Satellite
Radio Service provides digital radio
reception. Tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the SiriusXM signal for a period
of time.
Mobile Device Usage
Mobile device usage, such as
making or receiving calls, charging,
or just having the mobile device on
GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Audio Players 19
Audio Players
Avoiding Untrusted Media
Devices
When using media devices such as
CDs, DVDs, Blu-ray Discs, SD
cards, USB devices, and mobile
devices, consider the source.
Untrusted media devices could
contain files that affect system
operation or performance. Avoid use
if the content or origin cannot be
trusted.
CD Player
If equipped, use the CD player to
play CDs and MP3 audio.
The system can play:
.Most audio CDs
. CD-R
. CD-RW
. MP3 or unprotected WMA
formats When playing any compatible
recordable disc, the sound quality
can be reduced due to disc quality,
the method of recording, the quality
of the music that has been
recorded, or the way the disc has
been handled.
There can be increased skipping,
difficulty in recording tracks,
difficulty in finding tracks, and/or
difficulty in loading and ejecting.
If these problems occur, check the
disc for damage or try a known
good disc.
To avoid damage to the CD player:
.
Do not use scratched or
damaged discs.
. Do not apply labels to discs. The
labels could get caught in the
player.
. Insert only one disc at a time.
. Keep the loading slot free of
foreign materials, liquids, and
debris.
. Use a marking pen to label the
top of the disc.
Loading and Ejecting Discs
To load a disc:
1. Turn the vehicle on.
2. Insert a disc into the slot, label side up. The player pulls it in
the rest of the way. If the disc
is damaged or improperly
loaded, there is an error and
the disc ejects.
Press
Xto eject a disc from the
CD player. If the disc is not removed
within a short period of time, it is
automatically pulled back into the
player.
Playing an Audio CD
Press MEDIA on the center stack or
touch the Audio icon on the Home
Page to access Media. Scroll until
the CD Audio view is selected.
On the CD main page, a track
number displays at the beginning of
each track, or Song, Artist, and
Album information displays when
available.
GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Audio Players 21
The following guidelines must be
met when creating an MP3 disc,
otherwise the CD might not play:
.Sampling rate: 16 kHz,
22.05 kHz, 24 kHz, 32 kHz,
44.1 kHz, and 48 kHz.
. Bit rates supported: 8, 16, 24,
32, 40, 48, 56, 64, 80, 96, 112,
128, 144, 160, 192, 224, 256,
and 320 kbps.
. Recorded on a CD-R or CD-RW.
MP3 CD playback is unavailable
when both screens in the rear seat
area, if equipped, are in use. Turn
off one of the rear screens to allow
MP3 playback.
MP3 Music Menu
Press MENU on the center stack
while that source is active to access
the menu.
Touch any of the following options
on the MP3 Menu:
Shuffle : Touch to play the tracks
randomly. Touch again to stop
shuffle. Tone :
Touch + or –to adjust Bass,
Midrange, Treble, or Surround (if
equipped). See AM-FM Radio012.
Auto Volume (If Equipped) : This
feature adjusts the volume based on
the speed of the vehicle. See
AM-FM Radio 012.
Bose AudioPilot Noise
Compensation Technology (If
Equipped) : This feature adjusts
the volume based on the noise in
the vehicle and speed. See AM-FM
Radio 012.
MP3 Folder Information
Touch anywhere between the top
applications tray and the bottom
menu to display Browse.
Root Directory : To access, touch
anywhere between the top and
bottom menu or touch Browse. The
root directory is treated as a folder.
All files contained directly under the
root directory are accessed prior to
any root directory folders. No Folder :
When the CD only
contains compressed audio files
without any folders or playlists, all
files are under the root folder.
File System and Naming : The
song titles, artists, albums, and
genres are taken from the file's ID3
tag and are only displayed if present
in the tag. If a song title is not
present in the ID3 tag, the radio
displays the file name as the
track name.
USB Port
These vehicles are equipped with
two USB ports in the center
console. These ports are for data
and charging.
Some of these vehicles may have
USB ports in the armrest, in the
storage bin behind the radio (if
equipped) and if equipped with Rear
Seat Infotainment (RSI), there may
be USB ports for charging in the
rear media console storage area.
GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Audio Players 23
Bose AudioPilot Noise
Compensation Technology (If
Equipped :This feature adjusts the
volume based on the noise in the
vehicle and speed. See AM-FM
Radio 012.
USB Browse Menu
When a list of songs, albums,
artists, or other types of media
displays, the up and down arrows
and A-Z appear on the left side.
Select A-Z to view a display that will
show all letters of the alphabet and
select the letter to go to.
Touch anywhere between the top
and bottom menus or touch the
Browse option on the infotainment
display to view the Browse menu
and the following options are
displayed near the bottom of the
display:
Playlists: 1. Touch to view the playlists stored on the USB.
2. Touch a playlist to view the list of all songs in that playlist. 3. Touch a song from the list to
begin playback.
Supported Playlist extensions are
m3u, pls, and wpl.
Artists: 1. Touch to view the list of artists stored on the USB.
2. Touch an artist name to view a list of all albums by the artist.
3. To select a song, touch All Songs or touch an album and
then touch a song from the list.
Albums: 1. Touch to view the albums on the USB.
2. Touch the album to view a list of all songs on the album.
3. Touch a song from the list to begin playback.
Songs: 1. Touch to display a list of all songs on the USB.
2. To begin playback, touch a song from the list. Genres:
1. Touch to view the genres on the USB.
2. Touch a genre to view a list of artists.
3. Touch an artist to view albums by that artist.
4. Touch an album to view songs on the album.
5. Touch a song to start playback.
Podcasts, Composers, Audiobooks,
and Folder View (if equipped) are
shown when the More option is
selected from near the bottom of the
display.
Podcasts: 1. Touch to view the podcasts on the USB.
2. Touch a podcast.
3. Touch an episode to start playback.
Composers: 1. Touch to view the composers on the USB.
GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
24 Audio Players
2. Touch a Composer to view alist of albums by that
composer.
3. Touch an album or All Songs to view a list of songs.
4. Touch a song from the list to begin playback.
Folder View: 1. Touch to view the directories on the USB.
2. Touch a folder to view a list of all files.
3. Touch a file from the list to begin playback.
Audiobooks: 1. Touch to view the audiobooks stored on the USB.
2. Touch an audiobook to get a list of chapters.
3. Touch the chapter from the list to begin playback. File System and Naming
The songs, artists, albums, and
genres are taken from the file’s
song information and are only
displayed if present. The radio
displays the file name as the track
name if the song information is not
available.
Supported Apple Devices
To view supported devices, see
my.gmc.com/learn.
Loss of Audio
If a phone currently paired over
Bluetooth is plugged in with a USB
cable, the system will automatically
mute the phone audio. Playback
can be resumed by changing the
audio source from Bluetooth to USB
cable.
Source USB from the Media icon on
the infotainment display to resume
playback.
Other phones such as Android
phones may have a similar reaction. Bluetooth Streaming Audio and
Voice Recognition
See
Bluetooth Audio 025 for
information using voice recognition
with Bluetooth streaming audio.
Make sure all devices have the
latest software downloaded.
Auxiliary Jack
This vehicle has an auxiliary input
jack. This may be located in the
center stack or center console
under the armrest. Possible auxiliary
audio sources include:
. Laptop computer
. Audio music player
This jack is not an audio output. Do
not plug headphones into the
auxiliary input jack. Set up an
auxiliary device while the vehicle is
in P (Park).
Connect a 3.5 mm (1/8 in) cable
from the auxiliary device to the
auxiliary input jack. When a device
is connected, the system can play
audio from the device over the
vehicle speakers.
GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
52 Navigation
The audio status screen contains
the following elements:
.Station Frequency
. Artist Information
. Song Information
.
r/j g dStation and Channel
Controls
Press the
gordstation controls
to go to the next or previous strong
signal station or digital channel.
When the audio status pane
displays Artist and Song
Information, press
gordto go to
the next or previous track based on
the current media mode.
Day/Night Mode
Touch to access the Day/Night
Mode menu.
The options are:
. Day Mode: Brightens the map
background.
. Night Mode: Darkens the map
background.
. Auto: Adjusts the screen
background automatically
depending on the exterior
lighting conditions.
3D Buildings On/Off : When 3D
building information is available for
a particular area, the icons are
shown at a zoomed level. If the
current vehicle position would be
hidden by another building, the
building is shown as see through so
the vehicle icon is visible. Touch to
turn the 3D Buildings feature On
or Off.
Autozoom On/Off : At certain zoom
levels, street detail is removed to
keep the view uncluttered. Touch to
turn the Autozoom feature On
or Off. Routing Preferences
Touch the Routing Preferences
option to access the Routing
Preferences menu. Options on how
the routes are created for route
guidance are listed on this menu.
Route Style
Touch this option to change the
route type preferences.
The options are:
.
Fast (default)
. Eco Friendly (if equipped)
. Short
. Configure Eco Profile
The Configure Eco Profile can be
used to configure two parameters
for the Eco Friendly route. These
parameters are roof load and trailer.
For each parameter, the options are
None, Small, Medium, and Large.
Touch to scroll through the list. The
default for both is None.
These preferences are used for all
routes generated.
GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
78 Voice Recognition
Voice Recognition
If equipped, voice recognition allows
for hands-free operation within the
navigation, audio, phone, and
weather applications. This feature
can be started by pressing
gon the
steering wheel or touching
gon the
infotainment display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two touches such as
selecting a song or artist to play
from a media device would be
supported by voice commands.
Other tasks, like adjusting the
volume or seeking up or down are
audio features that are easily
performed by pressing the controls,
and are not supported by voice
commands. In general there are flexible ways to
speak commands for completing the
tasks. Most of them, except
destination entry and voice keypad,
can be completed in a single
command. If the task takes more
than one command to complete, the
first command should be to indicate
the kind of task to be performed, like
“Navigation Destination Entry.”
The
system replies with prompts that
lead you through a dialog to enter
the necessary information. For
example, if a destination for route
guidance is needed, say
“Navigation” or“Destination Entry.”
If your language supports it, try
stating a One-Shot command, such
as “Navigate to Address
type of destination entry command
is supported in some languages.
Another example of a One-Shot
Destination Entry command is,
“Navigate to Place of Interest –
Hotels.” If these commands do not
work, try saying, “Navigate to Place
of Interest” or“Navigate to Address”
and the system will do the rest. Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See
“Retained Accessory Power
(RAP)” in the owner's manual.
Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. This begins when the
ignition is turned on. Initialization
may take a few moments.
1. Press
gon the steering wheel
control to activate voice
recognition, or touch the
gicon
on the infotainment display.
2. The audio system mutes and the system plays a prompt
followed by a beep.
3. Wait until after the beep completes, then clearly speak
one of the commands
described in this section.
Press
gto interrupt any voice
recognition system prompt. For
example, if the prompt seems