GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . 2
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Audio Players . . . . . . . . . . . . . . . . . 19
OnStar System . . . . . . . . . . . . . . . . 27
Rear Seat Infotainment . . . . . . . . 28
Navigation . . . . . . . . . . . . . . . . . . . . . 48
Voice Recognition . . . . . . . . . . . . . 78
Phone . . . . . . . . . . . . . . . . . . . . . . . . . 86
Settings . . . . . . . . . . . . . . . . . . . . . . . 93
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . 100
Index . . . . . . . . . . . . . . . . . . . . 111
GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
4 Introduction
.TurnOto increase or
decrease the volume.
2. MEDIA
. Press to scroll through
the USB, Bluetooth, CD
(if equipped), and AUX
Input audio sources.
3. RADIO
.Press to scroll through
the AM and FM audio
sources.
4.gord
.AM or FM: Press to
seek to the previous or
next strong station. See
AM-FM Radio 012.
. USB, CD (if equipped),
AUX, or Bluetooth
Audio: Press to seek to
the beginning of the
current or previous
track, or press to seek
to the next track.
. USB, CD (if equipped),
AUX. or Bluetooth
Audio: Press and hold
to quickly reverse through a track,
or quickly go forward
through a track.
Release to return to
playing speed. See
USB
Port 021, Auxiliary Jack
0 24, or Bluetooth Audio
0 25.
5.P(Screen)
. Press
Pto open.
There is a USB port
inside. Press
Pagain
to close. Keep the
storage area closed
when not in use. See
the owner ’s manual.
6.Y(Eject)
. Press to eject the audio
disc from the CD player.
7.{(Home Page)
. Press to go to the Home
Page. See “Home Page”
later in this section.
8.oBACK
. Press to return to the
previous display in
a menu.
9. CD Slot
.Place an audio disc
into the CD slot to
launch playback.
10. MENU
.Turn the knob to
highlight a feature.
Press to activate the
highlighted feature.
GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
6 Introduction
3. RADIO
.Press to scroll through
the AM and FM audio
sources.
4.gord(Seek
Previous/Next)
. AM or FM: Press to
seek to the previous or
next strong station. See
AM-FM Radio 012.
. USB, CD (if equipped),
AUX, or Bluetooth
Audio: Press to seek to
the beginning of the
current or previous
track, or press to seek
forward to the next
track.
. USB, CD (if equipped),
AUX. or Bluetooth
Audio: Press and hold
to quickly reverse
through a track,
or quickly go forward
through the next track.
Release to return to playing speed. See
USB
Port 021, Auxiliary Jack
0 24, or Bluetooth Audio
0 25.5.Y(Eject)
. Press to eject the audio
disc from the CD player.
6.{(Home Page)
. Press to go to the Home
Page. See “Home Page”
later in this section.
7.oBACK
. Press to return to the
previous display in
a menu.
8. CD Slot
.Place an audio disc into
the CD slot to launch
playback.
9. MENU
.Turn the knob to
highlight a feature.
Press to activate the
highlighted feature.
GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
12 Radio
Radio
AM-FM Radio
Playing the Radio
While on the Audio main page, the
available sources are AM, FM, SXM
(if equipped), CD (if equipped),
MyMedia, USB, Bluetooth, and AUX
Input.
.Press RADIO on the center
stack or touch the Audio icon on
the Home Page to scroll through
AM, FM, or SXM (if equipped).
. Press MEDIA on the center
stack or touch the Audio icon on
the Home Page to access Media
and scroll through CD (if
equipped), MyMedia, USB,
Bluetooth, and AUX Input.
Infotainment System Settings
Press RADIO on the center stack to
access broadcast sources. Touch the Menu icon on the
infotainment display or press TONE
on the center stack to display the
following menus:
Tone Settings:
.
Bass, Midrange, Treble,
Surround (if equipped): Touch +
or–to adjust. Surround adjusts
the headrest speaker
volume only.
. Balance: Touch
SorTfor more
sound from the left or right
speakers. The middle position
balances the sound between the
left and right speakers.
. Fade: Touch
yorzfor more
sound from the front or rear
speakers. The middle position
balances the sound between the
front and rear speakers. DSP Modes (If Equipped):
.
Bose Centerpoint surround
sound system has four DSP
modes:
‐Normal: Adjusts the audio to
provide the best sound for all
seating positions.
‐ Driver: Adjusts the audio to
provide the best sound for the
driver.
‐ Rear: Adjusts the audio to
provide the best sound for the
rear seat occupants.
‐ Centerpoint: Turns on Bose
Centerpoint surround
technology. This setting
creates a surround sound from
nearly any audio source:
existing stereo, CD collection,
and MP3 players. For more
information on Bose
Centerpoint surround
technology, see
www.boseautomotive.com.
GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Audio Players 19
Audio Players
Avoiding Untrusted Media
Devices
When using media devices such as
CDs, DVDs, Blu-ray Discs, SD
cards, USB devices, and mobile
devices, consider the source.
Untrusted media devices could
contain files that affect system
operation or performance. Avoid use
if the content or origin cannot be
trusted.
CD Player
If equipped, use the CD player to
play CDs and MP3 audio.
The system can play:
.Most audio CDs
. CD-R
. CD-RW
. MP3 or unprotected WMA
formats When playing any compatible
recordable disc, the sound quality
can be reduced due to disc quality,
the method of recording, the quality
of the music that has been
recorded, or the way the disc has
been handled.
There can be increased skipping,
difficulty in recording tracks,
difficulty in finding tracks, and/or
difficulty in loading and ejecting.
If these problems occur, check the
disc for damage or try a known
good disc.
To avoid damage to the CD player:
.
Do not use scratched or
damaged discs.
. Do not apply labels to discs. The
labels could get caught in the
player.
. Insert only one disc at a time.
. Keep the loading slot free of
foreign materials, liquids, and
debris.
. Use a marking pen to label the
top of the disc.
Loading and Ejecting Discs
To load a disc:
1. Turn the vehicle on.
2. Insert a disc into the slot, label side up. The player pulls it in
the rest of the way. If the disc
is damaged or improperly
loaded, there is an error and
the disc ejects.
Press
Xto eject a disc from the
CD player. If the disc is not removed
within a short period of time, it is
automatically pulled back into the
player.
Playing an Audio CD
Press MEDIA on the center stack or
touch the Audio icon on the Home
Page to access Media. Scroll until
the CD Audio view is selected.
On the CD main page, a track
number displays at the beginning of
each track, or Song, Artist, and
Album information displays when
available.
GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
20 Audio Players
Use the following controls to play
the disc:
g:
. Press to seek to the beginning of
the current or previous track.
If the track has been playing for
less than five seconds, it seeks
to the previous track. If longer
than five seconds, the current
track starts from the beginning.
. Press and hold to fast reverse
through a track. Release to
return to playing speed. Elapsed
time displays.
d:
. Press to seek to the next track.
. Press and hold to fast forward
through a track. Release to
return to playing speed. Elapsed
time displays.
Z:Touch the shuffle icon near the
bottom of the infotainment display to
shuffle through the available media.
/: Touch the replay icon near the
bottom of the infotainment display to
show the time bar. Move the time
bar to interact with the currently
playing song.
Tone : Touch Tone near the bottom
of the infotainment display to access
the Tone Settings display. Set the
Bass, Midrange, Treble, Balance,
and Fade.
For vehicles equipped with Rear
Seat Infotainment (RSI), use the
Video application to play Blu-ray or
DVD discs.
Error Messages
If Disc Error displays and/or the disc
comes out, it could be for one of the
following reasons:
. The disc has an invalid or
unknown format.
. The road is very rough. Try the
disc again when the road is
smoother.
. The disc is dirty, scratched, wet,
or upside down. .
The air is very humid. Try the
disc again later.
. There was a problem while
burning the disc.
. The label is caught in the CD
player.
If Disc Player Error displays, it could
be for one of the following reasons:
. The player temperature is
too high.
. There are load or eject errors.
If the CD is not playing correctly, for
any other reason, try a known
good CD.
If any error continues, contact your
dealer.
Playing an MP3 CD
To play an MP3 CD, follow the same
instructions as “Playing an
Audio CD.”
GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Audio Players 21
The following guidelines must be
met when creating an MP3 disc,
otherwise the CD might not play:
.Sampling rate: 16 kHz,
22.05 kHz, 24 kHz, 32 kHz,
44.1 kHz, and 48 kHz.
. Bit rates supported: 8, 16, 24,
32, 40, 48, 56, 64, 80, 96, 112,
128, 144, 160, 192, 224, 256,
and 320 kbps.
. Recorded on a CD-R or CD-RW.
MP3 CD playback is unavailable
when both screens in the rear seat
area, if equipped, are in use. Turn
off one of the rear screens to allow
MP3 playback.
MP3 Music Menu
Press MENU on the center stack
while that source is active to access
the menu.
Touch any of the following options
on the MP3 Menu:
Shuffle : Touch to play the tracks
randomly. Touch again to stop
shuffle. Tone :
Touch + or –to adjust Bass,
Midrange, Treble, or Surround (if
equipped). See AM-FM Radio012.
Auto Volume (If Equipped) : This
feature adjusts the volume based on
the speed of the vehicle. See
AM-FM Radio 012.
Bose AudioPilot Noise
Compensation Technology (If
Equipped) : This feature adjusts
the volume based on the noise in
the vehicle and speed. See AM-FM
Radio 012.
MP3 Folder Information
Touch anywhere between the top
applications tray and the bottom
menu to display Browse.
Root Directory : To access, touch
anywhere between the top and
bottom menu or touch Browse. The
root directory is treated as a folder.
All files contained directly under the
root directory are accessed prior to
any root directory folders. No Folder :
When the CD only
contains compressed audio files
without any folders or playlists, all
files are under the root folder.
File System and Naming : The
song titles, artists, albums, and
genres are taken from the file's ID3
tag and are only displayed if present
in the tag. If a song title is not
present in the ID3 tag, the radio
displays the file name as the
track name.
USB Port
These vehicles are equipped with
two USB ports in the center
console. These ports are for data
and charging.
Some of these vehicles may have
USB ports in the armrest, in the
storage bin behind the radio (if
equipped) and if equipped with Rear
Seat Infotainment (RSI), there may
be USB ports for charging in the
rear media console storage area.
GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
22 Audio Players
Playing from a USB
A USB mass storage device can be
connected to the USB port.
Audio extensions supported by the
USB may include:
.FLAC
. MP3
. AAC
. OGG
. 3GP
Gracenote
When plugging in a USB device,
Gracenote service builds voice tags
for music. Voice tags allow artists,
albums with hard to pronounce
names, and nicknames to be used
to play music through voice
recognition.
While indexing, infotainment
features are available.
My Media Library
MyMedia is only available when
more than one indexed device is
connected. It allows access to content from all indexed media
sources. MyMedia will show as an
available source in the
Source page.
USB MP3 Player and USB Devices
The USB MP3 players and USB
devices connected must comply
with the USB Mass Storage Class
specification (USB MSC).
To play a USB device:
1. Connect the USB.
2. Press MEDIA on the center stack until the connected
device is shown.
Use the following when playing an
active USB source:
r: Touch to play the current media
source.
j: Touch to pause playback of the
current media source.
g:
. Press to seek to the beginning of
the current or previous track. .
Press and hold to reverse
quickly through playback.
Release to return to playing
speed. Elapsed time displays.
d:
. Press to seek to the next track.
. Press and hold to advance
quickly through playback.
Release to return to playing
speed. Elapsed time displays.
Shuffle : Touch the shuffle icon to
play music in random order.
USB Menu
Touch the Menu icon to display the
USB menu. The following may be
available:
Shuffle : Touch to play the tracks
randomly. Touch again to stop
shuffle.
Tone : Touch + or –to adjust the
tone settings. See AM-FM Radio
0 12.
Auto Volume (If Equipped) : This
feature adjusts the volume based on
the vehicle speed. See AM-FM
Radio 012.